Customer Reviews for ABQ Transmission And Auto Repair
(U-Haul Neighborhood Dealer)

105 reviews

248 Muriel St   Albuquerque, NM 87123

(505) 565-5357

Office Hours

  • Mon-Thur: 8:30 am–4:30 pm
  • Fri: 8:30 am–3 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(505) 565-5357

248 Muriel St
Albuquerque, NM 87123

Services at this Location:

Office Hours

  • Mon-Thur: 8:30 am–4:30 pm
  • Fri: 8:30 am–3 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I would definitely refer this location to anyone needing to rent a U-Haul. Great customer service !

Michael N 
Rating:
5.0

Customer did not leave a comment.

Diana A 
Rating:
1.0

Truck was very dirty.

Javier X 
Rating:
5.0

Customer did not leave a comment.

Brian P 
Rating:
5.0

Ben was very attentive to my needs.

Mark K 
Rating:
4.0

Sales agent was courteous and got me hooked up and off in no time flat.

james s 
Rating:
5.0

Staff was very helpful and drop only took a few minutes.

Terry F 
Rating:
5.0

Rental experience was satisfactory.

Martha K 
Rating:
2.0

I did not realize in advance that I wouldn't be able to show up earlier than my scheduled time at 9AM because the facility is otherwise closed and locked before opening. The owner was very friendly, however. The hauling bay of the truck was not swept clean, and the cup holders in the cab were broken.

Tristan L 
Rating:
5.0

Customer did not leave a comment.

Roy P 
Rating:
5.0

Customer did not leave a comment.

Dommonic B 
Rating:
5.0

Remember to give your address when calling the renter the day before pickup, as your location was not the pickup location I selected online. So I went to the wrong place first.

Norman J 
Rating:
5.0

Customer did not leave a comment.

TIM H 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

Customer did not leave a comment.

John G 
Rating:
5.0

Customer did not leave a comment.

Kara R 
Rating:
5.0

Customer did not leave a comment.

Chris B 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

The guy was very friendly, came right out as we pulled up. Location right off the freeway.

Kelsea R 
Rating:
5.0

Customer did not leave a comment.

RHONDA W 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C 
Rating:
4.0

Customer did not leave a comment.

Suzanne P 
Rating:
5.0

Returned all equipment after hours.

Robert M 
Rating:
3.0

I didn’t like that I was double charged for this. It was supposed to be a hold and they charged me. Contacted the location and he said he’d look into it an call me back. I have yet to receive a call back nor a refund on my 62.16 on hold!!!

Dianna S 
Rating:
4.0

Customer did not leave a comment.

Bruce E 
Rating:
4.0

Customer did not leave a comment.

Nancy R 
Rating:
3.0

Customer did not leave a comment.

George H 
Rating:
5.0

Customer did not leave a comment.

MarryAnn K 
Rating:
5.0

Customer did not leave a comment.

Sondra o 
Rating:
5.0

Customer did not leave a comment.

Karen W 
Rating:
5.0

Big improvement over the Chevelle location.

William D 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
5.0

Customer did not leave a comment.

Larry B 
Rating:
1.0

Ben had a really awful attitude!!

Margaret S 
Rating:
5.0

Customer did not leave a comment.

Margarita M 
Rating:
5.0

Customer did not leave a comment.

Andrea J 
Rating:
5.0

Ben was very friendly and helpful and made the entire process easy for us.

Bruce M 
Rating:
5.0

Customer did not leave a comment.

Isadore N 
Rating:
4.0

Trailer itself has a door that was difficult to open and close. Other than that, the rest was pretty good.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Tracy H 
Rating:
1.0

The gate was locked and there was not a clear place to leave the vehicle

Olivia M 
Rating:
5.0

This location was very receptive and listened to all concerns we had regarding the condition of the vehicle.

Veronica G 
Rating:
5.0

Customer did not leave a comment.

robert l 
Rating:
3.0

Customer did not leave a comment.

Sarah W 
Rating:
4.0

We didn't go into the actual building. The guy came out when we drove up with the truck and haul dolly. The outside yard was clean.

Francis C 
Rating:
5.0

Very friendly and efficient service!

Angela W 
Rating:
5.0

Customer did not leave a comment.

Todd A 
Rating:
4.0

Customer did not leave a comment.

Lonnie D 
Rating:
5.0

Customer did not leave a comment.

Robert L 
Rating:
5.0

Customer did not leave a comment.

John N 
Rating:
5.0

Customer did not leave a comment.

Judith K 
Rating:
5.0

Customer did not leave a comment.

Micah W 
Rating:
1.0

I swept out the back and cleaned all the trash out and the guy in his ghetto ass lot was saying I didn't clean it to his expectations because of a thin layer of dust on the floor when i dropped it off

Anthony D 
Rating:
4.0

Customer did not leave a comment.

Maeghann D 
Rating:
5.0

Customer did not leave a comment.

Jeremy M 
Rating:
5.0

Customer did not leave a comment.

NATALIE W 
Rating:
5.0

Customer did not leave a comment.

Gregg G 
Rating:
5.0

Customer did not leave a comment.

CARLOS V 
Rating:
5.0

Excellent customer service and the equipment was perfect for the job!

Carlos V 
Rating:
5.0

Customer did not leave a comment.

DAVID R 
Rating:
5.0

Only comment is that the latch on the pull down door was pretty rusty and it took extra effort to latch it down

Albert D 
Rating:
5.0

Customer did not leave a comment.

Thomas B 
Rating:
4.0

Customer service was exceptional

Naomi E 
Rating:
4.0

The outside could've been washed. Mainly because the windshield was a graveyard of bug guts. Other than that it was good.

Cody G 
Rating:
4.0

Customer did not leave a comment.

Charlie B 
Rating:
4.0

Ben was having trouble connecting to the UHaul website. He believed the issue was with the UHaul server as his internet connection was otherwise working okay. This made the pick up process take longer than it should have, but overall the pick up did go well

Eric H 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
4.0

Customer did not leave a comment.

Bernadette C 
Rating:
5.0

Customer did not leave a comment.

Richard G 
Rating:
4.0

I just need my 60.00 dollars back on my card. My U-haul rental was returned on yesterday 4-12-21. Thank you.

MALINDAJO M 
Rating:
1.0

Did not notice until we drove 18 hours across state the back tires on the truck we're completely bald I Towing Mustang on a ramp behind me when I return the U-Haul in Marshalltown guy said I cannot believe they let you leave like this the truck was filthy empty put me and my two kids in danger driving that truck

Robin S 
Rating:
5.0

Customer did not leave a comment.

RALPH K 
Rating:
5.0

No problem with drop off and personnel was friendly

Edna M 
Rating:
5.0

Fast and friendly service and the trailer was great. A perfect experience.

Cheryl R 
Rating:
5.0

Customer did not leave a comment.

Marilyn W 
Rating:
4.0

I didn't use the 70 miles. ONly 5 MILES WERE DO I GET MY REMEMBUSMENT

Vanessa S 
Rating:
5.0

Customer did not leave a comment.

Victor C 
Rating:
5.0

Great service. Quick and easy pickup and drop off.

Kevin S 
Rating:
5.0

Ben was really helpful, friendly, and great customer service.

Matthew L 
Rating:
5.0

Customer did not leave a comment.

Kevin S 
Rating:
4.0

Customer did not leave a comment.

jakub m 
Rating:
5.0

The online registration do not list my truck as a tow vehicle: 2016 Chevy Colorado 4x4 crew cab long bed with 2.8 liter diesel. Only the gas models, that have different tow ratings, were available on the drop-down.

Christopher J 
Rating:
5.0

Customer did not leave a comment.

Alan R 
Rating:
2.0

This location has trouble with keeping the web info of me logging in and securing a truck. I have to ALWAYS start over with the rental process of license, credit card, phone, name etc. I have a home staging business. Why can't I be LOGGED IN as a returning customer? Any discounts for a returning customer? Amy Turner, 505-350-9220

Amy T 
Rating:
5.0

Would have been nice if they had explained that the wheel well cover could come down to allow the driver to open their door.

Rodney T 
Rating:
2.0

Customer did not leave a comment.

Laura D 
Rating:
5.0

Ben was great.

Robert F 
Rating:
3.0

The tow dolly was broken resulting in our wheel falling off mid trip. The tow dolly should have been inspected better.

Lillian P 
Rating:
4.0

Customer did not leave a comment.

Charlene W 
Rating:
5.0

Perfect trailer for my needs and this time the ratchet straps weren't all rusty and difficult to operate! Too easy!

Mark B 
Rating:
5.0

Customer did not leave a comment.

Brody H 
Rating:
5.0

Customer did not leave a comment.

Steven O 
Rating:
5.0

Customer did not leave a comment.

Danny J 
Rating:
5.0

ABQ Trasmission is the best UHaul dealer in town! Ben helped me out last minute when I showed up on-time for my reservation at another dealer, and was told they were gone and would be back in an hour. This was unacceptable and Ben got me hitched up with the trailer I needed ASAP! Highly recommended and will use again!

Jennifer R 
Rating:
5.0

Store clerk was very friendly and incredibly helpful. Thank you very much.

Matthew A 
Rating:
1.0

My uhaul caught on fire, not once but twice. The first time, a mechanic came and fixed it. He had brought a u-haul for us to switch to, but ironically his had broken and caught on fire also. 100 miles after he fixed it, it caught on fire again and almost burnt my belongings. One broken baring is understandable but the fact that all four bearings broke and caught fire shows that u-haul is very unsafe, they do not maintain their trailers and are putting people’s safety at risk. I will never be recommending uhaul to anyone I know, in fact I will be telling people to avoid it.

Katey C 
Rating:
5.0

Ben was fantastic to work with - professional and pleasant. Great experience.

Donna B 
Rating:
5.0

Customer did not leave a comment.

Jonathan M 
Rating:
5.0

Customer did not leave a comment.

Richard N 
Rating:
4.0

Customer did not leave a comment.

joe D 
No reviews have been submitted for this location.

Additional Services at this Location

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