Comentarios del cliente para Abes Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Abes Mini Storage

Grado total:

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Ashley P. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

Cindy was a joy to work with. Both Cindy and Lee were very professional and made the experience very enjoyable. Will use their facility again if I need to rent a truck or trailer!!

Steve B. en

Grado:

El cliente no dejó un comentario.

Catherine D. en

Grado:

The young lady at the desk was so sweet and personable. The online process was convenient and easy to use. I would recommend this place to everyone!

John V. en

Grado:

I recommend putting a U-Haul sign on Richmond Road - in addition to current sign saying Abe's Storage - so new customers can more easily find your business. Once there, a customer receives excellent service and good products at a fair price. It's just finding the place for the first time that is a little challenging.

Joseph T. en

Grado:

El cliente no dejó un comentario.

Daniel W. en

Grado:

I was pleased with everything this location offered and the people who helped me.

shirley P. en

Grado:

El cliente no dejó un comentario.

aaron G. en

Grado:

El cliente no dejó un comentario.

Eric W. en

Grado:

El cliente no dejó un comentario.

carol C. en

Grado:

when i reserved the trailer i picked this place because it was close to the storage unit my sister-in-law rented. i did not know that there would be nobody there to help me get the trailer off my vehicle. not everyone can pick up a trailer off the hitch. i returned the trailer after 24 hours (actually 26 but we had some vehicle problems and ran late) and want to know if i will be getting any kind of refund.

Febbie P. en

Grado:

She was very thoughtful and gave me great information. Thank you so much! Best move to date with the help of Abes Staff member.

Mary C. en

Grado:

El cliente no dejó un comentario.

Terry S. en

Grado:

Everything was great!

Chris B. en

Grado:

El cliente no dejó un comentario.

ethel S. en

Grado:

El cliente no dejó un comentario.

LaRhonda J. en

Grado:

I did not interact with a person. My only issue was checking the uhaul back in. The system could not recognize my location via GPS. I was super worried about dropping off the uhaul and being charged extra.

Marilyn M. en

Grado:

El cliente no dejó un comentario.

Bill M. en

Grado:

Again super easy!

Micah W. en

Grado:

El cliente no dejó un comentario.

Lori R. en

Grado:

El cliente no dejó un comentario.

Marcus H. en

Grado:

Pleasant and professional service. Thank you!

Colt S. en

Grado:

El cliente no dejó un comentario.

Jay D. en

Grado:

She was ver nice.

CHRIS T. en

Grado:

Friendly staffer. Pretty quick location. Not much happening there.

lynita H. en

Grado:

El cliente no dejó un comentario.

Elizabeth P. en

Grado:

The woman that helped me with my rental was exceptional!! Friendly, thorough and a pleasure to do business with, we will absolutely rent from Abe’s mini storage again!! Thank you!!

Karen F. en

Grado:

Cindy IS this location and she is AMAZING!!!

ANDREW R. en

Grado:

Abe's mini-storage was great! One thing I'd note about the Uhaul.com website... When I reserved the Rental Truck online, I was led to believe that I'd be able to pick up the truck at the closer Uhaul location to my house (zip code 23168), which is only 5 miles away, instead the truck was reserved at a further location 15 miles away (zip code 23188). It added about 25 miles round trip to the cost. I would've liked to have known that the location was the further location before I placed the order. Not a huge deal, but at least wanted to mention that. Thanks!

Jena C. en

Grado:

Too much to type. I called and made a complaint and still haven’t received a phone call back.

William N. en

Grado:

Good experience all around. Would recommend.

Wade V. en

Grado:

El cliente no dejó un comentario.

Kay H. en

Grado:

Perfect

erik S. en

Grado:

Though our reservation included the need for only 6 pads, we were charged for 12. At the drop off location they could not credit us for pads we never received. If they had not been willing to just check in with 12 pads ( to avoid being charged), our credit card would have charged for 6 missing pads. Uhaul would not refund us for pads we never request or received. Bad business Uhaul not allowing the reservation system to fix a error.

Jennifer T. en

Grado:

The truck I used needs an alignment performed on it. the steering wheel pulls... a lot! Other than that Cindy was great!

Noel C. en

Grado:

I was upset because UHaul changed the location for my pickup. The new location was an hour and half away from my home!!! I drove all the way over there for my 11:00 am pickup, and the only guy there was so slow. I didn't leave there until after 12:30, and even then I HAD TO HOOK UP MY OWN TRAILER!!! He was youtubing how to connect it while I got it done. I am a 55 year old woman. He didn't know how to do his job!!

greg L. en

Grado:

Was given inaccurate mileage information and had to pay extra. Not good service at all

PAUL L. en

Grado:

El cliente no dejó un comentario.

Susan T. en

Grado:

El cliente no dejó un comentario.

Jerry S. en

Grado:

El cliente no dejó un comentario.

bill A. en

Grado:

When I dropped the trailer off the one person working was very busy. He was trying to get another customer out the door. When I told him I was dropping a trailer off he told me where to park it and disconnect from my truck. (I parked it disconnected it and drove away). If he is too busy to assist I'm too busy to wait.

Maria D. en

Grado:

Great Customer Service!!

Michael W. en

Grado:

El cliente no dejó un comentario.

David R. en

Grado:

I picked up the rental, drove less than a mile before the oil light came on. Had to pull over at a gas station and add 1.5qts oil to get it to the proper level on the dipstick.

TERRY A. en

Grado:

The person at the counter didn't know what he was doing. It took over 2 hours to get the trailer. The trailer was in rough condition. Dirt inside and a soft tire which turned out to have a slow leak. I really needed the trailer or I would have gone somewhere else.

Gary B. en

Grado:

El cliente no dejó un comentario.

karl M. en

Grado:

El cliente no dejó un comentario.

Mitchel W. en

Grado:

I returned the trailer a day earlier and returned it on a Sunday when there was no one there. They adjusted the invoice by the one day. Very good way to do business.

Paul R. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

Carrie C. en

Grado:

Be available - Be on-time - Do not tell your customer you can not help when your the owner - Answer your phone - I will never go back to this place and will make sure everyone I know will not go to this place - only cares about getting his $ and nothing about the customer - The lady Cindy is the only person whom actually showed she cared about the service we got.

julie M. en

Grado:

Keep doing what you’re doing very professional and helpful

DAVID L. en

Grado:

El cliente no dejó un comentario.

james S. en

Grado:

Your agent was extremely helpful and knowledgable about the equipment offered. My rental piece was clean and road ready when I arrived to pick it up. Good job.

jackie C. en

Grado:

Cindy was so nice and helpful . Moving is stressful enough and her kindness truly helped

Richard H. en

Grado:

Just keep up the good work.

Terry B. en

Grado:

El cliente no dejó un comentario.

Christina J. en

Grado:

El cliente no dejó un comentario.

Tony M. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

Cindy was fantastic across the board. The rental process, equipment, and service was impecable. I highly recommend this business for anyone moving into or out of the area.

jody B. en

Grado:

Excellent service at the desk and on the phone. I am totally satisfied. Thank you!!

Gary W. en

Grado:

El cliente no dejó un comentario.

Carina S. en

Grado:

El cliente no dejó un comentario.

Cindy B. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

Keep up the good work. She was very good at what she does and I was impressed with her concerns about safety. She checked my tow vehicle to make sure it was safe. Thank you

Jerry W. en

Grado:

El cliente no dejó un comentario.

Scott B. en

Grado:

The Uhaul we rented needs an alignment, badly. The steering wheel is crooked when driving straight, and it is very hard to control on the interstate.

Mark S. en

Grado:

Nothing.

Richard F. en

Grado:

nothing needs improvement.

Duane D. en

Grado:

Everything was prompt and efficient. I have no critical comments. Personnel was helpful and courteous

Judy L. en

Grado:

Cindy is an exceptionally nice person while being efficient!

Michael B. en

Grado:

They could use a U Haul sign at the end of the lane, but other than that, s'all good

Christa S. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

I was switched to this less convenient location after receiving confirmation of rental at another location. No explanation was provided.

Marie S. en

Grado:

El cliente no dejó un comentario.

Seth B. en

Grado:

Great customer service here!

James C. en

Grado:

Couldn't have gone better.

david J. en

Grado:

We dropped off on a Sunday and no one was present. I left a voicemail, after their friendly vmail greeting, and all was settled.

Richard F. en

Grado:

there is nothing that needs improving.

WENDY H. en

Grado:

El cliente no dejó un comentario.

Jordan V. en

Grado:

El cliente no dejó un comentario.

Richard M. en

Grado:

The truck and auto trailer were booked together but scheduled for two locations for pick up, and an hour apart. All customer service reps were friendly, but we spent hours trying to get it sorted out, lots of time on hold and disconnected twice. It was frustrating but all employees were trying to be very helpful.

Daniel G. en

Grado:

El cliente no dejó un comentario.

Tom C. en

Grado:

Great service and very clean and nice truck.

Amanda M. en

Grado:

No help hooking trailer to truck. Stood out in the rain trying to hook it up for 40 minutes. Poor customer service. Uhual should make all locations have the same standards as they do their actual locations.

Juliana O. en

Grado:

easy to rent, easy to drive, easy to park and easy to return! i had a great experience

chuck B. en

Grado:

There were two issues. First, the ashtray was full of cigarettes which I did not appreciate and secondly, and more importantly, the top passenger side mirror was cracked and taped making it very difficult to gauge the depth of where vehicles were on the passenger side. This should have been replaced before sending it out again as it was a safety issue.

Danielle M. en

Grado:

I really appreciate the kindness and quick check in conducted by Mrs. Cindy. She is a very very sweet lady. I remember when I had some concerns in regards to how I booked the Uhaul truck. She was awesome and patient with me. Also, we were very pleased with how much it cost to rent the U-Haul truck. I definitely will be back and anyone looking for a U-Haul truck business I HIGHLY recommend this business. Thanks Mrs. Cindy :) Review by Danielle M.

Brian S. en

Grado:

The only issue was we were charged for 2 dollies when we only ordered one and got one.

Tanner J. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

Donald D. en

Grado:

Cindy was a pleasure to do business with. I would recommend U-Haul again.

Mark N. en

Grado:

El cliente no dejó un comentario.

Drew M. en

Grado:

El cliente no dejó un comentario.

Charity W. en

Grado:

Not available for one way had to put 50 extra miles on because of it. Yruck not clean very bumpy ride when side of truck said smooth, overall disappointed lady was very pleasant though

EARL H. en

Grado:

This location went out of there way to help me when Penske failed to honor a 2 week old confirmation one day before my move.

Omar N. en

Grado:

El cliente no dejó un comentario.

Richard F. en

Grado:

nothing to improve, all went well.

Talia F. en

Grado:

El cliente no dejó un comentario.