Good friendly service.Rebecca J.
Customer Reviews for ABC Self Storage
(Distribuidor de U-Haul del vecindario)
East Middlebury, VT 05740
(Rt 7 & 116)
Servicios en esta ubicación:
Horarios de la ubicación
9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
- Miércoles - Sábado:
9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
11 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
- 10/25/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
As I said above, simplify the whole process and require much less online participation.ROBERT B.
Very engaging and pleasantRocco C.
The owner was extremely helpful and efficient. Location was convenient to town and also close to gas station and parking for tractor-trailer if that is needed.Kristina S.
El cliente no dejó un comentario.BOBBY L.
El cliente no dejó un comentario.Kenneth N.
Great service as usual, thanks!Eli M.
El cliente no dejó un comentario.Philip H.
El cliente no dejó un comentario.Gary H.
The milage had been way underestimated so we owed 30+ dollars. Not a huge deal, but Simone should recalculated estimated distances to avoid surprises.Gwyneth B.
Sign telling whether to use the keybox or leave key in truck (online report did not say). Also, why closed on a weekday?Michael B.
El cliente no dejó un comentario.Stephen T.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.carolyn V.
El cliente no dejó un comentario.DANA W.
Great Experience. Got my job completed is good order thanks to ABC Storage.Mark E.
Customer service was excellentJeffrey S.
El cliente no dejó un comentario.Steve D.
El cliente no dejó un comentario.Amelia W.
El cliente no dejó un comentario.Eleanor G.
Brad was amazing. He was so kind and efficient from the time we loaded our unit, to the time we moved out. As we unpacked our items, we realized that they were all in wonderful shape, even after a year and half in his facility. Brad has our trucks ready on time, they were clean, check in and check out was fast, we had plenty of space to load and unload. Because of Brad our move was easy and joyous. Thank you!!!Brian S.
El cliente no dejó un comentario.Amy O.
There was no one available to help us. It was also very frustrating that our only available pick up location required us to drive two hours out of our wayBraeden H.
El cliente no dejó un comentario.NICHOLAS S.
El cliente no dejó un comentario.Joseph G.
El cliente no dejó un comentario.Kevin S.
Download all your docs from home prior to picking up your vehicle. Then all you'll need is key code (if picking up when office is closed) to get on your way.Tena E.
Great service as always, second time repeat renter and has been awesome each time.Angela P.
Caveat: as long as they know there's no to poor cell service I would recommend it. Otherwise, experience was as good as it gets!Wayne A.
El cliente no dejó un comentario.BRIAN P.
El cliente no dejó un comentario.Emily F.
El cliente no dejó un comentario.Barry D.
El cliente no dejó un comentario.Karen D.
The best u haul location I have been too. Very friendly, helpful and forthcoming. Equipment superbly Maintained. wish all uhaul locations were like that.Florian O.
El cliente no dejó un comentario.CLAYTON D.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Gregory S.
As always, OUTSTANDINGSTEVEN B.
El cliente no dejó un comentario.Hunter K.
Brad is super helpful!Gabriela A.
Can see the reason why he rates in the Top 100 ðŸ‘Steven B.
El cliente no dejó un comentario.Brian J.
He called and asked my husband to pick up early 1 day because he had a personal thing then had the nerve to charge us an extra day. My husband paid the extra day because he didn't want a confrontation. Bad business.Jody H.
El cliente no dejó un comentario.Thomas O.
El cliente no dejó un comentario.Alan F.
Brad Jenne's set-up has always been spot on for our business. We have rented over 100 u-hauls and have never been disappointed. A truly great asset to our business!Holmes J.
El cliente no dejó un comentario.john B.
El cliente no dejó un comentario.MATTHEW E.
Brad was very helpful and on top of his game. We will definitely rent from him again. Thank you, AllenAllen W.
El cliente no dejó un comentario.Ronald F.
El cliente no dejó un comentario.Andrew L.
El cliente no dejó un comentario.Noctem V.
Brad was excellent! As East Middlebury was not well known to me, I couldn't get an accurate bus schedule. Called him from middlebury and he picked me up and took me to east middlebury! He wasn't at all annoyed at me being there so late, but extremely personable, in good spirits, spent time explaining things on the truck, adjusted my mirrors, and I was on my wayKathleen U.
You could start with being transparent about the ACTUAL experience one is subjecting oneself to in order to use your equipment - you market & advertise yourselves as a user friendly, affordable and convenient company to utilize during a move - your representative make hard guarantees that your reservation details are going to be completely convenient to you, until just under 48 hours prior to said reservation date, when all hell breaks loose. I booked this reservation MONTHS ago, in early March, AND spoke to a representative on the phone who assured me that I could absolutely without a doubt pick up the equipment at the location nearest my house on the above mentioned date, and drop it off at the location nearest to my new home, over an hour away from my former home, the following day. Less than 48 hours before my reservation, I am told via phone by a representative that despite booking my reservation months prior, due to your company's own incompetence or inability to have the foresight to plan for the busy moving season, I now have to drive an hour in a DIFFERENT direction to pick up my truck, and drive it an hour back before I can even start loading - then your representative assured me that the truck would be available by 9 am at the latest, possibly earlier, where it then proceeded to be over an hour late. On top of all of this sorry excuse for a convenient moving experience, upon dropping it off the following day, you people have the audacity to charge a RETURN fee to the tune of nearly 50 dollars? For shame. I've never dealt with such incompetence and I will NEVER use your sorry excuse for a company again. Stop marketing yourselves as affordable and user friendly, you are are the exact opposite. Extortionists of the worst variety.Jerica M.
Website booking was awful. My first confirmed truck was at a closed dealership. Then I confirmed a second and got bumped to a different day. Third booking at a more rural dealer worked but app was glitchy for PU & DO.Mary-Claire C.
El cliente no dejó un comentario.Skylar M.
Only needed a trailer for two days But had rent it for four day's at $148.00 per day. So We over paid $296.joesph M.
Great guy. Friendly. Called me when he found my expass!Daniel B.
El cliente no dejó un comentario.Adrice T.
El cliente no dejó un comentario.Marvin G.
enough trucks to meet demandCLARKE K.
El cliente no dejó un comentario.dexter l. | Overall Experience
El cliente no dejó un comentario.peter V.
El cliente no dejó un comentario.Debra D.
Have more choices in different size trucks. Requested 10 footer, had to take 20footerStephen L.
ABC is great. I've been renting from them for years, and they are always friendly and accommodating. Will continue to do business with them in the future.Jeffrey W.
El cliente no dejó un comentario.Jeffrey B.
El cliente no dejó un comentario.TIMOTHY B.
Very good service.Samuel G.
El cliente no dejó un comentario.scott B.
Much faster and easier than other locations.Nathaniel S.
El cliente no dejó un comentario.Miranda J.
El cliente no dejó un comentario.Michael L.
This rental was quick and easy. The trailer was excellent for my purpose. I hope that this site will continue to have small, day use trailers available.Richard I.
Customer service was very good. ! Would highly recommend !David H.
It would be helpful to have clear signage for where to park the truck during drop off. I didn't want to block the storage units, and it also asked not to block any entry/exit points in the building.Nikki H.
Great peopleAndrew K.
El cliente no dejó un comentario.Larry D.
El cliente no dejó un comentario.sarah N.
El cliente no dejó un comentario.Chip L.
Very accommodating with quick changes to scheduling and van was in excellent condition. Will use again soon.Ronald F.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Wendy R.
El cliente no dejó un comentario.Leonce C.
More clarity about pick up locationsCaroline E.
El cliente no dejó un comentario.Darrius G.
El cliente no dejó un comentario.rosa C.
So accomodating and the customer service was excellent.Jodi H.
El cliente no dejó un comentario.Thomas H.
I have nothing at this time! Check in and out was a breeze and staff was very polite and friendly! They also have a life! So that's greatðŸ˜‰Gabriel C.
El cliente no dejó un comentario.Joyce L.
El cliente no dejó un comentario.Douglas T.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.EUGENE L.
El cliente no dejó un comentario.David G.
Nothing All went wellJustin V.
Keep making it easy to get the equipment your customers want.didier M.
El cliente no dejó un comentario.John M.
Thorough, professional services and clean equipment! This was my second time renting a vehicle from this location and I certainly will chose this location for my future needs!Audrey E.
Brad was very accommodating and went out of his way to work his on a complex rental.Robert C.
Very friendly and accommodating service. Am pleased with the experience!!JOHN P. | First Impressions
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