Comentarios del cliente para ABC Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de ABC Self Storage

Grado total:

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Jayne R. en

Grado:

The gentlemen who helped us was great! He went above and beyond to help me get a trailer hitch, ball and hitch pin. Then he hooked it up and checked the lights.

Linda H. en

Grado:

Dealing with Steve was a pleasure! He was helpful beyond my expectations!

Mat B. en

Grado:

El cliente no dejó un comentario.

Donovan S. en

Grado:

Excellent Experience Your Representative was very helpful and engaged in my experience both at pickup and return. Great Job

BRUCE S. en

Grado:

Great service! Steve the manager was very friendly and helpful. Trailer was in great shape and performed well during our 1300 mile trip.

Carole B. en

Grado:

Excellent service, particularly by David. Will continue to use whenever I have the need for a truck.

David B. en

Grado:

Associate was super nice and explained everything well. Even was able to get us a couple more miles

Peter S. en

Grado:

Everything went smoothly,it was easy to return the vehicle and I don't have any complaints.

Robert C. en

Grado:

Very smooth and easy interaction with the manager. I will use them again.

John E. en

Grado:

Great job! I will be back for sure

David F. en

Grado:

El cliente no dejó un comentario.

VALERIE S. en

Grado:

El cliente no dejó un comentario.

Veronica B. en

Grado:

El cliente no dejó un comentario.

Bob A. en

Grado:

Steve did a great job even though the computer was having fits. Steve has excellent customer service skills.

Phil H. en

Grado:

El cliente no dejó un comentario.

Brent F. en

Grado:

I've used this UHaul business at least 4 times and had outstanding customer service every time. Steve is very helpful and kind. He is great with his customers??. I dont usually give reviews but the consistently great service deserves my time. Thanks Steve!

Daniel W. en

Grado:

El cliente no dejó un comentario.

Dana O. en

Grado:

Very friendly staff

Jeff H. en

Grado:

El cliente no dejó un comentario.

Seth B. en

Grado:

El cliente no dejó un comentario.

jim M. en

Grado:

Friendly staff

Brandon D. en

Grado:

El cliente no dejó un comentario.

Kaylee B. en

Grado:

El cliente no dejó un comentario.

windy B. en

Grado:

El cliente no dejó un comentario.

Melony S. en

Grado:

El cliente no dejó un comentario.

leonora M. en

Grado:

Overall experience is good except for the loose dirt/trash on truck bed. Truck is in good driving condition. I suggest to clean/sweep truck prior to rental. I bought plastic cover for my bed to help keep my white bed free of loose dirts. Thank you.

Thomas S. en

Grado:

El cliente no dejó un comentario.

BJ M. en

Grado:

Extend evening hrs of operation

Sonny R. en

Grado:

Lower prices but great service anyhow

David P. en

Grado:

After confirming my reservation for a dolly trailer at 9am, but asking me to return later in the day with a full truck to pick it up, they forced me to drive 45 mins in rush hour traffic to another location because the tech refused to repair a broken taillight we noticed upon inspection. Laziness, plain and simple, with no mention of compensation for my time, which was ticking against my rental time.

Elizabeth S. en

Grado:

Everything went according to plan. No issues, quick and easy.

Nicholas B. en

Grado:

I would NEVER rent a storage unit from this place after the service I received just returning a truck. As my wife put it, "That person's got the personality of an a$$hole".

Brian A. en

Grado:

El cliente no dejó un comentario.

Diane H. en

Grado:

Everything went well. The truck was ready when we needed it, clean and in good condition. Dave was friendly, helpful, and professional. We're very satisfied and would rent there again. Thanks!

Frank D. en

Grado:

Nothing to improve great service! Met me by the trailer, hooked it all up, tested it and gave me the Thumbs Up! We were off in no time at all. We will certainly rent here again.

Yvonne T. en

Grado:

The vehicle I rented was beyond filthy. The dash was coated in dust and the backend looked like garbage was hauled and never cleaned or even swept out. What a mess! Got my chairs I transported filthy dirty. I feel totally ripped off as my Vietminh bill is more than the 80 to use this for four hours.

patricia D. en

Grado:

Parking is very limited.

JEFF Z. en

Grado:

El cliente no dejó un comentario.

Megan B. en

Grado:

Totally satisfied with my rental...they helped me get set up and it was quick and easy. Great staff here, will use again.

GAYLE G. en

Grado:

On time, professional, friendly... I could not have had a better experience.

Norman A. en

Grado:

Excellent results!

William P. en

Grado:

El cliente no dejó un comentario.

Shardei G. en

Grado:

El cliente no dejó un comentario.

MATT H. en

Grado:

The truck was in very bad shape. Engine didn't sound good, had trouble maintaining highway speeds. The alignment was off and the steering was sloppy. I was very glad I didn't have to drive it far.

Thomas D. en

Grado:

No where to park trucks. Fence and gate area tight. No representative during business hours? Used key drop . Would have rather verified check In process in person.

Dave H. en

Grado:

El cliente no dejó un comentario.

Matthew P. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

CARL M. en

Grado:

El cliente no dejó un comentario.

Deborah B. en

Grado:

El cliente no dejó un comentario.

ANDREA A. en

Grado:

El cliente no dejó un comentario.

Scott C. en

Grado:

El cliente no dejó un comentario.

Joe N. en

Grado:

Nothing really that I could tell. First of all this was the move from hell. And what seemed like a completly hopeless situation. Uhauls staff went above and beyond for me and my family. Having switched storages from public storage to uhaul in the middle of the move considering customer care at public storage is horrible so we cancelled our unit with them immediately unsure if we were even going to get a refund. (Still arnt sure it's been over a week only had the unit two days. Story for another time)costing me more mileage and extra days with the uhaul. Well unknowingly uhaul covered the costs no questions. Wasnt even there fault they still covered it. Not only that the young man managing the units was amazing giving us extra hours at the storage and even following up with us the next day. Thank you uhaul. Would highly recommend and have been

Sean P. en

Grado:

Great Service overall

Nickalas Z. en

Grado:

Excellent customer service dependable inexpensive trucks

John B. en

Grado:

El cliente no dejó un comentario.

Tony B. en

Grado:

Very helpful and professional.

Deborah B. en

Grado:

El cliente no dejó un comentario.

dana B. en

Grado:

El cliente no dejó un comentario.

JENNIFER M. en

Grado:

The person who helped with my rental wes very nice and friendly. He was very easy to deal with and would go back to that location for this reason

Peter A. en

Grado:

El cliente no dejó un comentario.

Deborah B. en

Grado:

Like the location, clean efficient office and knowledgeable manager.

Gary H. en

Grado:

El cliente no dejó un comentario.

Stephen D. en

Grado:

El cliente no dejó un comentario.

jason C. en

Grado:

Super clean equipment

Debbie D. en

Grado:

El cliente no dejó un comentario.

jerry W. en

Grado:

Best U-Haul experience thanks to Dave at ABC Self Storage.

Rhoda C. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

El cliente no dejó un comentario.

Joel W. en

Grado:

El cliente no dejó un comentario.

Jennifer R. en

Grado:

El cliente no dejó un comentario.

Rebeeca M. en

Grado:

El cliente no dejó un comentario.

Dusty D. en

Grado:

Your new policy of having to call to "confirm the reservation" and then you changing the location of where we pick up and drop off is horrible. I was at a 10 day church retreat in an area without telephone reception. I had to send someone away from their religious ceremonies to call and "CONFIRM" that we actually wanted the truck, and then we were told we had to drive much further to pick it up. I don't like your new policies, and I won't work with you in the future, if I can find any other rental truck.

Cory H. en

Grado:

customer service was outstanding. i would highly recomend this store to anyone.

Marie S. en

Grado:

This is the second time where U-Haul has given away my truck to another customer due to an error in the system, and I have been stuck with a truck I did not reserve.

John Z. en

Grado:

El cliente no dejó un comentario.

Amy E. en

Grado:

The gentleman working here was very helpful, friendly, and courteous! Great customer service!

Sylvia V. en

Grado:

Nothing. We had a wonderful experience.

Tyler K. en

Grado:

El cliente no dejó un comentario.

Matthew B. en

Grado:

El cliente no dejó un comentario.

Kathie S. en

Grado:

Dave is awesome! He is always on task and helps every time. I rent a U Haul about once a week. He is the best. Kathie

michelle M. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

El cliente no dejó un comentario.

ANDREA A. en

Grado:

El cliente no dejó un comentario.

Aaron B. en

Grado:

After hours drop off so no in-person interaction. Online system for drop off very clunky and slow. Not use to new system so very difficult to drop off if slow internet. Online system not able to upload photos that I already took from my phone storage. No ability to submit information to drop off location if after hours.

Harvey B. en

Grado:

El cliente no dejó un comentario.

Kathy C. en

Grado:

El cliente no dejó un comentario.

Cynthia E. en

Grado:

El cliente no dejó un comentario.

victoria W. en

Grado:

El cliente no dejó un comentario.

douglas W. en

Grado:

.

Marvin T. en

Grado:

The unit needed a wash but other than that was great.

Alison H. en

Grado:

El cliente no dejó un comentario.

Nicole V. en

Grado:

Best service I have ever had!!!! Awesome, friendly, and willing to help!!!

cary M. en

Grado:

El cliente no dejó un comentario.

Christopher K. en

Grado:

Employee was very nice and explained everything well. Very helpful!

claudia S. en

Grado:

There were several issues with the computer. The gentleman behind the counter had to call several times to another office for help. At the end of it all I waited 45 minutes to get my truck.

KAREN M. en

Grado:

I cannot think of anything. Customer service was Great!!

William R. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

Fiona G. en

Grado:

This was the best experience I’ve ever had renting a U-Haul. The customer service was warm and personable, the transaction was quick and simple and the truck didn’t smell like cigarette smoke (big bonus!). Great experience!