Customer Reviews for ABC Auto Boat & RV Storage Inc
(U-Haul Neighborhood Dealer)

2,479 reviews

1616 SE Van Skiver Rd   Port Orchard, WA 98367
(Bethel Road and Van Skiver DO NOT BLOCK GATE)

(360) 876-9222

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 876-9222

1616 SE Van Skiver Rd
Port Orchard, WA 98367
(Bethel Road and Van Skiver DO NOT BLOCK GATE)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I highly recommend this to friends or anyone mentioning that they need a UHaul. I took a few of their business cards to pass on to friends. It was a pleasure doing business with them! Thank you!! ðŸ'ðŸ'ðŸ'

Diana P. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
5.0

Experience was great no improvement needed

MILLARD G. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

SCOTT R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
5.0

Make sure the garbage is taken out of vehicle. Masks ect..

JOLYNN J. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

GARY K. 
Rating:
5.0

Customer did not leave a comment.

JOHN MURRAY P. 
Rating:
5.0

Customer did not leave a comment.

ANGELO H. 
Rating:
5.0

Chuck was great. We were somewhat late returning our truck, but he asked no questions and just told us we were all set. He also wished us a good day. Thanks Chuck.

Tom M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHINE L. 
Rating:
4.0

I had a issue with putting gas in my truck from uhaul so I called the uhaul number to let them know the lady who answered my call was very rude!! With little to no help. I paid a lot of money to one way from Washington to Arizona and feel like they did not deserve the amount I was charged. Horrible customer service. I will definitely not recommend anyone to use uhaul again!!! This had nothing to do with this location but has to do with uhaul overall!!! I don't recommend using them

KYLER M. 
Rating:
5.0

Very friendly. Even opened up a few minutes early so I would not have to wait.

KENNETH J. 
Rating:
5.0

Make sure to get your prostate check up

TIMOTHY EUGENE S. 
Rating:
5.0

Customer did not leave a comment.

JIMMY DWAYNE S. 
Rating:
5.0

I rented the truck for a stressful (aren't they all) move. The rental process was so easy, staff were so friendly and helpful, and even though I was scared at first to drive the truck…it was so easy to drive and handle, and the low deck made loading it almost effortless. I returned it a second before 5:00, and all I had to do was drop the key into the slot. UHaul rentals made easy! Thank you!!

LORRAINE O. 
Rating:
5.0

I am always amazed with the great service I receive from Chuck at this location.

TONYA M. 
Rating:
5.0

Customer did not leave a comment.

SARA B. 
Rating:
5.0

Great location, flexible, helpful, affordable, friendly, and pleasant experience. The process was easy and we would recommend this location.

KIMBERLY H. 
Rating:
5.0

Customer did not leave a comment.

SEBASTIAN K. 
Rating:
5.0

Customer did not leave a comment.

DONALD P. 
Rating:
5.0

Chuck was amazing! I couldn't ask for better customer service. I will rent here in the future even if I have to go out of my way to use this location. Thanks Chuck!!

CASEY M. 
Rating:
5.0

Fantastic customer service. Friendly, caring and compassionate. Chuck was absolutely amazing. I have never experienced such fantastic customer service at any other uhaul location. Thank you!

PAMELA S. 
Rating:
5.0

Nothing ... it was exceptional.

Matthew A. 
Rating:
5.0

Not a thing. Quick easy service. Couldn't ask for better.

LOUIS W. 
Rating:
5.0

They are so friendly and always seem so glad to see you. Love going to this U-Haul location

DEBORAH T. 
Rating:
5.0

Customer did not leave a comment.

JESSICA Q. 
Rating:
5.0

Truck was a little load sounded like a belt issue. But the customer service at this location was great and will come back here again if we need a truck again

HEATHER H. 
Rating:
5.0

Absolutely great experience!

LOWELL Y. 
Rating:
5.0

Customer did not leave a comment.

LUIS MENDIOLA C. 
Rating:
5.0

Customer did not leave a comment.

RYAN R. 
Rating:
5.0

Customer did not leave a comment.

GLENN G. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Top notch service! The vehicles are always nice and clean. No complaints.

ELOISA L. 
Rating:
5.0

they did a great job! they met me at the door and were super friendly and efficient. Great location and customer service :) thank you!

Gary D. 
Rating:
5.0

Exceptional service and customer appreciation. Will book here again when we buy a house and move (again). U-Haul has had our business in at least 4 states and always a good experience. The only way to roll for us.

Lorraine T. 
Rating:
5.0

Customer service was great, attendant was friendly and very responsive to my questions and concerns. Will definitely check with them before going anywhere else!

MICHAEL D. 
Rating:
5.0

Excellent experience

GARY W. 
Rating:
5.0

Everything went very well

BRIAN S. 
Rating:
5.0

Nothing! Chuck at ABC Storage is always great to deal with! Always energetic and happy to see anyone who walks through his doors!! Best place in Kitsap County or anywhere else to rent a Uhaul!

Jeremiah M. 
Rating:
5.0

The guy on shift 16oct21 was exttemely helpful, friendly and peofessional. Deserves a raise.

NOLAN K. 
Rating:
5.0

Fantastic customer experience. Very friendly and helpful.

CHERI MARIE T. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

My rental truck had a bad leak in the attic area . It got our belongings soaking wet. Chuck said he would put in a work order to have it fixed. I have been renting from Chuck at ABC for 10+ years I will always rent from them. I always have my friends and family rent from them too.

TONYA M. 
Rating:
5.0

Huge thanks to Chuck for being such a nice and pleasant person to work with! He was extremely helpful and respectful. Thanks again.

Deanna L. 
Rating:
5.0

Customer did not leave a comment.

DONN N. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

Customer did not leave a comment.

GREGORY L. 
Rating:
5.0

Absolutely nothing. This is my new go to U-Haul site in Port Orchard, WA. The owner/staff is so professional and very cool with suggestions.

DAVID ALLEN R. 
Rating:
5.0

The ladies at the pnw call center are rude and lazy. Put me on hold for 40 min. Then hung up. So I called back and the phones where shut off

CHRISTOPHER J. 
Rating:
5.0

Customer did not leave a comment.

PAIGE K. 
Rating:
5.0

No improvements necessary. Chuck runs a solid operation

STEVEN PHILIP P. 
Rating:
5.0

Customer did not leave a comment.

KENNETH F. 
Rating:
5.0

Customer did not leave a comment.

DON R. 
Rating:
5.0

Super friendly customer service!

MEGAN W. 
Rating:
5.0

Customer did not leave a comment.

HOPE M. 
Rating:
5.0

Friendly, fast, great service, clean vehicle.

ANDREW B. 
Rating:
5.0

Excellent customer service and we're happy with the condition of the van. Very clean!

ELOISA L. 
Rating:
5.0

Customer did not leave a comment.

Melisande M. 
Rating:
5.0

This location is run extremely well and very professional.

TONY S. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Chuck Kelly is very professional and personable.

FRANCOIS Z. 
Rating:
5.0

Great service! Thanks again

MAGGIE B. 
Rating:
5.0

Customer did not leave a comment.

JULIETTE L. 
Rating:
5.0

Everything was great

GABRIEL E. 
Rating:
5.0

None

MELVIN B. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL W. 
Rating:
5.0

We had a great experience with the gentleman there! Was very concerned for his customers! ⭐⭐⭐⭐⭐

Robert M. 
Rating:
5.0

Quick & easy, wonderful

CLIFFORD M. 
Rating:
5.0

Chuck is very friendly and helpful.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Easy transaction. Great location. Very helpful!!!

JOHN B. 
Rating:
5.0

I have nothing but positive things to say about the personnel and equipment and service at this location, but I'm too lazy to write it all out.

David B. 
Rating:
5.0

The last two times I dealt with U-Haul, and that was many years ago, it was a nightmare. I dreaded another similar experience. But when we drove up, the man was waiting for us outside, and had us on our way in minutes. Very helpful. I would recommend ABC to anyone needing a U-Haul. Also, the trucks we rented were like new, clean, and real highway machines. I had to be careful not to exceed the speed limit, even when fully-loaded. They seem to have plenty of horsepower.

David B. 
Rating:
5.0

Customer did not leave a comment.

ROGER M. 
Rating:
5.0

Customer did not leave a comment.

JonMichael C. 
Rating:
5.0

The location was helpful. The equipment worked flawlessly, and I am quite satisfied with the entire experience.

KENT M. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

Craig E. 
Rating:
5.0

Chuck was beyond helpful, explaining difference between insurance packages, adjusting driver seat, and helping me save gas (the trailer button!). Thank you, Chuck!

DESIREE M. 
Rating:
5.0

Customer did not leave a comment.

MARK V. 
Rating:
5.0

Attendant came right out at my arrival and I was off.

Dale P. 
Rating:
5.0

I understand the rental vehicles get well used, my last vehicle purchase was from a rental. The truck's steering wheel was loose in the middle making it a bit annoying to keep centered in the lane. Otherwise, thumbs up.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Best and most friendly place I have ever rented from! Highly recommend. I will definitely be back.

TERENCE B. 
Rating:
5.0

Customer did not leave a comment.

dale D. 
Rating:
5.0

Fantastic customer service at this location! Friendly and helpful.

Jason F. 
Rating:
5.0

The guy running the Uhaul business was awesome! He was attentive to my wife & I immediately upon pulling up. He made it fun, easy and fast to rent the 26' truck. We are going to highly recommend this Uhaul rental location 100% of the time. Great place w lots of tricks.

SHELLY Z. 
Rating:
5.0

The gentleman running the Port Orchard ABC storages is Excellent!! Very a Professional. Nice to work with.ðŸ'

SCOTT T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL O. 
Rating:
5.0

Excellent staff

James A. 
Rating:
5.0

Customer did not leave a comment.

MARTTI H. 
Rating:
3.0

We reserved a truck never got what we asked for the trucks was dirty and the blanket was missing the cart was not tied up . Tried calling for 2 days to verify my rental from the online and no one ever answer the phone!! Then we went to the office on my email and had to turn around go back to another town 45 minutes away spent 2 bridge tolls and fuel for nothing. Will never use them again also had time lost and employees waiting for me

SARAH S. 
Rating:
5.0

All good, every time.

ROBERT F. 
Rating:
5.0

Excellent Service!!!!

FRANK P. 
No reviews have been submitted for this location.

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