Comentarios del cliente para Abbeys Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Abbeys Mini Storage

Grado total:

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Gregory R. en

Grado:

Great customer service and clean products. Will definitely use this UHaul business location again!

Frank R. en

Grado:

El cliente no dejó un comentario.

Susan W. en

Grado:

Very easy to pick up the truck. Staff was helpful and friendly!

Blake L. en

Grado:

Everything went well and the local agent was very helpful. This is definitely a place I would use again.

roxanne P. en

Grado:

was not happy having to pick up the trailer at a separate ;location.

Christopher H. en

Grado:

A small location with excellent customer service.

Melinda H. en

Grado:

Manager was genial, helpful, and skilled.

Michelle W. en

Grado:

El cliente no dejó un comentario.

Devin M. en

Grado:

El cliente no dejó un comentario.

Kari T. en

Grado:

El cliente no dejó un comentario.

Matthew M. en

Grado:

Awesome

Richard C. en

Grado:

I discovered a tire on the auto trailer worn to the cord. The tire was change but our trip was delayed over 2 hours. Otherwise, the service provided was good.

Tere M. en

Grado:

El cliente no dejó un comentario.

Jeffrey H. en

Grado:

Applying none skid to car transport front rails as this a working area And when it's raining they are slippery and you will slip and get hurt. Have doctor's note and not able to go to work due to slipping off !the front of said car transport while loading car to be transported.also you need to put winches on car transport. These two things would make a big difference..so excellent location services but your car transport could be safer and able to pull a vehicle up on it's deck if it's not running. That would add to my customer satisfaction tremendously so make it happen it's the right things to do . And I m sure it has been suggested by employees you should listen to them as they listen to us and without us there is no you correct ??????

Paul W. en

Grado:

Cory represents your company well. It was a pleasure to do business with him again. highly recommended!

Thomas G. en

Grado:

Service was great and very helpful. Good employees make the company.

Lynda S. en

Grado:

El cliente no dejó un comentario.

Mark E. en

Grado:

El cliente no dejó un comentario.

Allan S. en

Grado:

El cliente no dejó un comentario.

Tamara S. en

Grado:

El cliente no dejó un comentario.

kendall H. en

Grado:

El cliente no dejó un comentario.

Marni D. en

Grado:

Corey went above and beyond to get the trailer hooked up for us. The lights would not work and he was able to figure out why and get it working for us. I would highly recommend this location.

Paige O. en

Grado:

El cliente no dejó un comentario.

Terry M. en

Grado:

El cliente no dejó un comentario.

Ingo G. en

Grado:

Pleasant and knowledgeable agent.

Steven J. en

Grado:

The site is small and difficult to get into. You have to cross Hywy. 20 on a blind curve and the traffic can be heavy in the evenings when returning the equipment.

Raymond R. en

Grado:

Efficient, knowledgable, helpful, and pleasant. My new go-to place for U-haul rentals.

David H. en

Grado:

El cliente no dejó un comentario.

NIGEL H. en

Grado:

El cliente no dejó un comentario.

christine A. en

Grado:

El cliente no dejó un comentario.

Steven J. en

Grado:

Relocate

mo G. en

Grado:

El cliente no dejó un comentario.

Charles H. en

Grado:

Nothing.

henry M. en

Grado:

The agent didn’t show on time. I came in to pick up @ 9am which is the earliest they open. Should of preferred a 8am pick up. Because of the employees mishap I was not able to pick up delivery on a table that I wanted.

Dennis B. en

Grado:

My only negative is uhauls insistence on an exact time to pick up because in my case I did not know what time I would exactly need the trailer until I heard from the business from which I was going to pick up equipment.

PETER M. en

Grado:

Try billing the customer's account the same amount as the rental location. U-Haul ignored his billing and billed me $20 more. I'm still waiting for U-Haul to straighten this out.

Larry B. en

Grado:

El cliente no dejó un comentario.

Brigid G. en

Grado:

El cliente no dejó un comentario.

Carl B. en

Grado:

Have all vehicles come and leave with full tank. It’s annoying having to guess how much fuel you need to add.

BRUCE L. en

Grado:

El cliente no dejó un comentario.

Cynthia Q. en

Grado:

El cliente no dejó un comentario.

Sabarina M. en

Grado:

The guy at this location was absolutely wonderful, quick and friendly!

Rebecca S. en

Grado:

El cliente no dejó un comentario.

kevin D. en

Grado:

El cliente no dejó un comentario.

Johnny R. en

Grado:

It was not the location instead it was the fact that I got ran all over Island County for a trailer and there was three in less than a 1/4 mile and another four within 10 mile. I asked for Freeland location instead I was sent to Anacortes and then to Burlington. I live in Oak Harbor, I know that was a lot of unnecessary miles and time wasted. (Some sort of compensation wouldn't hurt).

Tim M. en

Grado:

This location closes early on Saturday and is closed Sunday and Monday. The after hours return procedures are not clearly stated and the there is limited space to maneuver a truck to park it appropriately.

alisa A. en

Grado:

Great customer service, easy process, clean truck

Melanie P. en

Grado:

App was difficult to use. Had to restart the pickup and return process several times.

Jon A. en

Grado:

El cliente no dejó un comentario.

Ruth D. en

Grado:

El cliente no dejó un comentario.

Brian K. en

Grado:

El cliente no dejó un comentario.

Steve M. en

Grado:

Agent extremely friendly and helpful. Would definitely use again.

JR R. en

Grado:

If I ever need to close again I will make sure to come back and I will recommend you guys you guys were nothing but awesome 😊

Kevin A. en

Grado:

El cliente no dejó un comentario.

Howard G. en

Grado:

A tilt bed car hauler would have been a lot easier to load a low to the road sports car. I had to get creative.

francen B. en

Grado:

El cliente no dejó un comentario.

Jeannie W. en

Grado:

El cliente no dejó un comentario.

RON F. en

Grado:

Representative was very good

Robert M. en

Grado:

Good for hours open & customer service.

Kevin K. en

Grado:

Don't call your requests online as reservations, they should be correctly called preferences as two of your traffic agents so clearly stated, you never get the time you want, just the day. This puts those of us on time schedules in great trouble. Frank, you need to get a better handle on your areas traffic patterns. I had to be my own advocate to find a truck to meet my schedule. Thankfully, the help and service I got from Abbeys made the move better.

Robert B. en

Grado:

El cliente no dejó un comentario.

Brian O. en

Grado:

Very attentive and prompt service

Arlene E. en

Grado:

El cliente no dejó un comentario.

michelle W. en

Grado:

Nothing to improve. The service was excellent and the truck ran great! I was so afraid of taking it over six mountain passes but it ran like a champ and had great radio reception which really helped pass the time!

STACEY S. en

Grado:

Loved everything about this place...after hours access, security, use of carts that easily fit into the elevators, dry & warm inside, and even the price was very reasonable. I'll definitely come back.

Chris J. en

Grado:

El cliente no dejó un comentario.

James F. en

Grado:

El cliente no dejó un comentario.

mike G. en

Grado:

El cliente no dejó un comentario.

dino Z. en

Grado:

Make the address # more visible.

Robert K. en

Grado:

El cliente no dejó un comentario.

Keira V. en

Grado:

Service was great. Thank you

richard G. en

Grado:

The person on duty when I picked up the trailer was friendly, professional, and thorough.

Alicia S. en

Grado:

I think the price Uhaul charges per mile is too high. Other then that it's fine

joe C. en

Grado:

Good customer service. Thank you

kathy P. en

Grado:

El cliente no dejó un comentario.

Natalie R. en

Grado:

El cliente no dejó un comentario.

Kristin A. en

Grado:

More visible from main road. I've lived here 20 years and never noticed a U-Haul at this location

ANN MARIE H. en

Grado:

Nothing

Douglas K. en

Grado:

Great service

Dan H. en

Grado:

My truck was moved to this location and I wasn't told until I went to pick it up at the location where it should have been. The Burlington location was easy enough to find but a 30 minute drive from where the truck was supposed to be! The Burlington location is pretty small and they don't have many trucks. The attendant there was nice, but he was also the same person who made my reminder call and did not mention that my truck was moved to Burlington.

Megan S. en

Grado:

El cliente no dejó un comentario.

TODD L. en

Grado:

I would have liked to have known that my desired pick up location was not available much earlier than 2 days prior. Abbeys was very accommodating and I would DEFINITELY rent there again.

Elizabeth L. en

Grado:

El cliente no dejó un comentario.

Darin H. en

Grado:

El cliente no dejó un comentario.

mike L. en

Grado:

El cliente no dejó un comentario.

Sherry R. en

Grado:

The agent we dealt with on-site was very professional and courteous. He was a great help to us.

Derek G. en

Grado:

El cliente no dejó un comentario.

DAVID L. en

Grado:

The overall experience was great and very convenient with an affordable cost.

Stephanie S. en

Grado:

Easier walk through from the parking lot to the front door.

Kim B. en

Grado:

Not allow smoking in your vehicles

Gary W. en

Grado:

El cliente no dejó un comentario.

Will D. en

Grado:

El cliente no dejó un comentario.

Beth K. en

Grado:

Hard to understand just where to drop off truck...no signage but there was a very large lot where you could drop off any size truck with or without a trailer. Impossable single lane dead end location that would have been IMPOSSABLE for a Beginner truck driver to back out of. Strange dark office with broken exposed bell to alert employee that you are there. Best part was the VERY HELPFULL guy working thete. Very friendly and helpfull, he did a Great job checking me in.

Darryl L. en

Grado:

Lost keys to the truck we orders, had to get smaller truck, charged my card twice as they lost my reservation!!! and sat back with poor and lazy customer service. Asked questions and rep could not answer and was rude - like I was an inconvenience and took twice the amount of time to get the truck. Causing damaged furniture because truck was too small! Would not use this location again!!

Aaron D. en

Grado:

Flexible and convenient!

RALPH C. en

Grado:

Great Service.

Jamie G. en

Grado:

El cliente no dejó un comentario.

nanaymie G. en

Grado:

El cliente no dejó un comentario.

Joe R. en

Grado:

El cliente no dejó un comentario.

greg F. en

Grado:

El cliente no dejó un comentario.

phillip A. en

Grado:

The representative there was extremely helpful and courteous!

Melissa M. en

Grado:

We reserved a 20 foot truck a month in advance and had to drive 52 miles to pick it up-mileage we were charged for so our advice is to rent local only where equipment can be guaranteed. This was extremely frustrating and we are unlikely to use U Haul again.