Customer Reviews for ABA Recovery Service
(Distribuidor de U-Haul del vecindario)

1,662 comentarios

7145 Mission Gorge Rd   San Diego, CA 92120
(Past Kaiser Permanente about a half mile)

(619) 583-2532

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(619) 583-2532

7145 Mission Gorge Rd
San Diego, CA 92120
(Past Kaiser Permanente about a half mile)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

My first experience with uhaul neighbors was with a sketchy gas station so I didn't expect much from this place but was I wrong. I went with these guys twice now and both times were very good. Very quick and friendly staff. Vehicles are newer models and well maintained. Would definitely recommend 

Matthew H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darwin B. 
Clasificación:
5.0

Everything went great

Marquez H. 
Clasificación:
3.0

Very UNSATIFIED customer ONLY with the local person who took my reservation. The folks I picked up the RV from were very nice and courteous.

Alonzo O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vladimir S. 
Clasificación:
5.0

Guys were great. Incredibly professional. I witnessed them dealing with a difficult customer and they were polite, professional, patient and I was super impressed.

Stephanie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn P. 
Clasificación:
5.0

Nada

Jeffrey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sokimi S. 
Clasificación:
5.0

Just make sure the windows are clean

steve J. 
Clasificación:
4.0

Associates were not familiar with how to hook the brake light hookups to my vehicle so drove from San Diego to Pendleton, OR without functioning brake lights on the trailer. It was a recently purchased vehicle so I myself was not familiar with the set up yet.

Sarah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
3.0

I put the exact amount of gas back into the truck and on the gas gauge was in the same place as when I picked it up, yet I still got charged an extra $33 ish

Adam W. 
Clasificación:
5.0

El cliente no dejó un comentario.

destinee M. 
Clasificación:
5.0

Your staff is extremely kind and helpful! Excellent location and checking out and in was very quick!

clark F. 
Clasificación:
5.0

I'm extremely happy with my experience renting with u haul. Everyone was friendly and helpful.

Elias F. 
Clasificación:
5.0

Awesome location and owner! Great to work with and really took care of us. Highly recommend!

Armand A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adriana R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lizz F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marta S. 
Clasificación:
5.0

Great customer service, quick and easy support.

Luis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendall B. 
Clasificación:
4.0

Always good customer service..thank you

John G. 
Clasificación:
1.0

The 2nd time receiving a U-Haul from here so dirty can not even see out of the windows

William F. 
Clasificación:
5.0

Nothing. The employees were very helpful and informative. Ill use this location moving forward.

MICHAEL W. 
Clasificación:
5.0

The young guys working here are very friendly and helpful!!! Gracias

Michal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olga B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
2.0

I placed my reservation at a location within 1mi of my home/moving location, then morning of move I get text that truck is available at this new location 13mi away. I'm charged $0.89/mi for all these extra round trip miles, not to mention extra gas at $6.30/gal. Expenses were twice what I'd budgeted for. Was told I'd get a mileage credit, but didn't. Had to call and speak to management afterwards to get a promised credit. This is second time in a row that U-Haul has not been able to meet confirmed reservations and bait-and-switched me last minute on truck location/availability.

Daniel C. 
Clasificación:
5.0

Drop off location still not open to public (Covid restrictions). But the young gentleman was VERY helpful and came out to meet me when I arrived with the truck

Walter D. 
Clasificación:
5.0

Helpful staff, truck was clean.

Matthias B. 
Clasificación:
5.0

Great friendly young guys!!

Michal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Curina F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

The guys working that location were great. Thanks!

Jose B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah-Nicole B. 
Clasificación:
1.0

1st the gas wasn't at the half mark even though they said it was it was just below half ok I drove 35 miles I fill the tank back to the mark it was when I got it and they charged me an extra $30- total BS plus the change the oil light was on. I'm pissed off I called this morning left a message and got no return call. Beyond disappointed and will never return to this location.

Carolyn W. 
Clasificación:
3.0

1) The return app is ridiculous! In the past, I would just drop off the keys and someone would take a quick look at the vehicle and I was ready to do. Now the app asks you what seems like 50 questions on the vehicle condition, the mileage, how much fuel, have to take several photos for: proving fuel, proving cleanliness, proving vehicle condition, where it was parked, etc. I am guessing I had to do this because I dropped it off after hours. 2) Why in the world was I charged a $20 fee for dropping it off after hours? What is funny is Uhaul actually saved money after hours by me having to go through the return process mention above that normally would have been done by one of your employees but you put the time and expense on me to do it. So why am I being charged?

Derrick L. 
Clasificación:
5.0

The drop off location lobby was closed to the public but they had a process to intake equipment and did so in a very customer friendly way. The representative was helpful and made the process very easy to return.

Kevin C. 
Clasificación:
5.0

Everything was good

tom S. 
Clasificación:
5.0

the uhaul rep was great. very accommodating.

Brendan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERNEST BORBON C. 
Clasificación:
5.0

They were hesitant about me dropping off the vehicle after hours, thought I have done it before securely. This did surprise me, though J am not sure how the area is at night so i can understand. I appreciated the property being flexible with me regarding the dolley, I had left it in the storage unit and completely forgot to turn it in with the truck, but I turned it in next day; manager was kind and understanding.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo L. 
Clasificación:
5.0

Hire more people.

Elizabeth C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sam A. 
Clasificación:
3.0

I'm not sure what happened, but the hydraulic cylinder on the trailer must've lost pressure or some thing because there was hydraulic fluid all over the trailer and my vehicle.

MATTHEW E. 
Clasificación:
5.0

Nice and secure location

Alexander G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerardo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES P. 
Clasificación:
4.0

Parking needs to be improved. Thank you!

Rizaldy S. 
Clasificación:
5.0

I've been to this location a few times, the guy working there has been extremely responsive and very helpful, always gets me checked in or checked out quickly

Bradley P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucy L. 
Clasificación:
3.0

Very difficult to park the uhaul son the after hours. You have to back up truck into a tiny space on a road full of cars. Very dangerous

Rodolfo U. 
Clasificación:
5.0

Tyler was very helpful and accommodating and understanding of the situation.

JOHN P. 
Clasificación:
3.0

I was charged for things that I didn't order or use. Two dollies and blankets.

Ashley T. 
Clasificación:
4.0

Everyone at this location is helpful, and polite. They know what they are doing. Appreciated their help!

Michele M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER D. 
Clasificación:
5.0

Easy check in & check out Will use them again

Steven L. 
Clasificación:
5.0

Your employees were courteous & efficient in the rental.. Thsnk you

Andrea C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chelsea C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chelsea C. 
Clasificación:
5.0

Attend andantes were very nice and helpful. Very happy with service and equipment!

MARIA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID K. 
Clasificación:
1.0

We stood outside of location calling for Assistance a young man was working in the back and said I will be with you and my mom and he proceeded to do other things for 10 to 15 minutes and then a truck drove up and he immediately went to the truck and offered help and spoke to the clients we stepped up and said excuse me we have been waiting here and you told us that you would be right with us and then you assist someone that arrived after us !!!! Horrible Horrible. Yes we spoke up !

Dennita R. 
Clasificación:
5.0

The young man that helped me was professional patient and kind.

MAE M. 
Clasificación:
5.0

My go to for U-Haul needs. Been using for the past several years.

Michelle G. 
Clasificación:
4.0

El cliente no dejó un comentario.

HAROLD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saad E. 
Clasificación:
5.0

Great crew at this location. Very professional and friendly.

ROSA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
1.0

Have your workers explain the pricing properly rather than having us get charged for stuff we shouldn't be charged for .

Robert I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER D. 
Clasificación:
1.0

They charge me for different services other than they told me. I will talk to manager again tomorrow but if they did not refund my hard earned money, trust me i will never ever again use ur services

SYED R. 
Clasificación:
5.0

I had to rent 2 trucks and both times I didn't have a problem at all. Good people and fair pricing. Would use again for sure and would recommend to anyone.

Sean K. 
Clasificación:
5.0

The customer service person who checked me in and out was great. The back of the trucks had dried mud and rocks in it. It didn't compromise the piece of furniture i moved however.

BRADLEY L. 
Clasificación:
5.0

Dude that helped me out was pretty cool, and on a Sunday!. Truck was clean and worked great. Great experience.

Mark J. 
Clasificación:
3.0

Online drop off went fine. Thank you.

Blanca H. 
Clasificación:
5.0

Very helpful staff, no waiting or issues easy check out and check in. I will use this location again.

Robert Q. 
Clasificación:
5.0

Tyler was awesome but he mentioned that I should reach out regarding the trailer wiring.

Nicholas V. 
Clasificación:
3.0

I rented a trailer and when I showed up they told me I had to have it back at noon when it was supposed to be available until 4pm

Jeremy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURINE LOUISE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Perry S. 
Clasificación:
2.0

Hello. I rented the truck for $48.12 and filled it up with $15.00 and I don't understand why I have a discount of another $7.66 after the return.

THIAGOAUGUSTO D. 
Clasificación:
4.0

Check in/out was super easy and people friendly. Van was not as clean as I would have liked

MELISSA ANN W. 
Clasificación:
5.0

Evan was professional & very kind. Happy to have rented through this location afterall! Will definitely be back :)

RICKY D. 
Clasificación:
5.0

Nothing to improve, wonderful staff!!

Liam M. 
No se han enviado comentarios para esta ubicación.

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