Comentarios del cliente para A&M Motors

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A&M Motors

Grado total:

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Ashley C. en

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El cliente no dejó un comentario.

Erika G. en

Grado:

El cliente no dejó un comentario.

Debra W. en

Grado:

El cliente no dejó un comentario.

Joanna P. en

Grado:

I had reserved a truck to pick up at 11:00, when I got to the location at 10.39 and called the u haul company for assistance because the online service would not work for me. It took 4 times to call and I got hung up on 3 times. The owner of the building I picked the u haul up at had to call for me and get assistance for me to get a truck. The truck I requested was not even there and I still had to pay over $80 dollars for a truck that I only used for 3 and a half hours. I will never use this service again and will post this on social media and let everyone know how bad the service was. Know one was of help and it is so sad that there is no such thing as personal service.

Stuart J. en

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El cliente no dejó un comentario.

aaron T. en

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El cliente no dejó un comentario.

Russell B. en

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El cliente no dejó un comentario.

Martha Y. en

Grado:

Gas gauge did not work , put 50$ in & it didn't move , I did not drive that far , local hauling Will be calling , mileage & math matter .

VICTOR A. en

Grado:

El cliente no dejó un comentario.

Melanie M. en

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El cliente no dejó un comentario.

Kayla B. en

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El cliente no dejó un comentario.

Randy R. en

Grado:

When I reserved my u haul, they took out double the money. It took til the day after I took it back to b refunded to me.

Bryyonna C. en

Grado:

I don’t like the deposit being taken . Maybe there’s another way without the deposit

Ann R. en

Grado:

El cliente no dejó un comentario.

Michael H. en

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El cliente no dejó un comentario.

Kathy W. en

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El cliente no dejó un comentario.

David C. en

Grado:

Small location but the staff was professional & helpful.

Tara C. en

Grado:

El cliente no dejó un comentario.

Jeff L. en

Grado:

Problem is with uhaul. Not the location of A&M Motors. I booked two different trucks, one a 20 ft and one a 26 ft that Uhaul said was available at my location. Upon pickup neither were there and I had to use a 15 ft and make multiple trips . I was moving from Paris Ky to Georgetown Ky and they wanted me to go to Cynthiana Ky to get a truck. Most pathetic run business I have ever dealt with. Not happy at all and would not recommend Uhaul to anyone.

haley L. en

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El cliente no dejó un comentario.

Danny L. en

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El cliente no dejó un comentario.

patrick A. en

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El cliente no dejó un comentario.

Kim C. en

Grado:

Experience was AWESOME. Customer service was excellent. Would reccomend to family and friends.

Louis C. en

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El cliente no dejó un comentario.

deanna C. en

Grado:

Nothing...service was great! Very personable and helpful!

ruth M. en

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El cliente no dejó un comentario.

Chris K. en

Grado:

I think the trucks should have a folder pocket mounted in the cab between the front seats.

Daryl B. en

Grado:

When I first made the reservation it said there were no trailers at this location and the closest was several miles away. I made the reservation but was called by U-Haul in a few minutes telling me the local agent had 3 trailers which was much more convenient. Thank goodness they followed up and let me know. This is my third trailer rental with this move and I highly recommend pre-registering online. It saves a ton of time at he rental site.

Clayton M. en

Grado:

El cliente no dejó un comentario.

bill T. en

Grado:

El cliente no dejó un comentario.

Wayne P. en

Grado:

Nothing

russell L. en

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El cliente no dejó un comentario.

Charles C. en

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El cliente no dejó un comentario.

james H. en

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El cliente no dejó un comentario.

Linda K. en

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El cliente no dejó un comentario.

barry S. en

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El cliente no dejó un comentario.

Tabitha T. en

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El cliente no dejó un comentario.

Samuel I. en

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El cliente no dejó un comentario.

Margie J. en

Grado:

Everything was great...

Duncan M. en

Grado:

Busy but very helpful

Tom P. en

Grado:

MAKE SURE THE EQUIPMENT RENTED AND/OR RESERVED IS THERE WHEN THE CUSTOMER ARRIVES TO PICK IT UP.

charles L. en

Grado:

The lady taking my reservation information was very kind! This has something to do with the communications between the online system and the system at the locations. The online system allowed me to pick a drop off location, but when I picked up the truck, we had to go through the process of selecting the drop off location again. Why ask me to do all that research over again? It's rather frustrating.

Terry T. en

Grado:

Very professional and courteous.

Tabitha T. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Very friendly and helpful staff.

Amanda I. en

Grado:

El cliente no dejó un comentario.

Linda K. en

Grado:

El cliente no dejó un comentario.

Philip M. en

Grado:

Car dolly that was rented had tie down straps that were severely deteriorated, to the point of being unsafe. I will be calling to make a complaint.

Peggy S. en

Grado:

Great service! friendly people!

Gary L. en

Grado:

A good experience

Eugene K. en

Grado:

Dropped off Saturday after business was closed for the day. Apparently I drove the vehicle 1/3 of a mile over the allotted mileage for the day. I was very surprised when my credit card was charge an additional $.13 for the 1/3 of a mile overage. Yes, technically we owe the $.13 but really. Come on y’all at Uhaul...

Roy M. en

Grado:

El cliente no dejó un comentario.

APRIL L. en

Grado:

Make sure that units are cleaned beforw renter leaves property, before renting again personnel should check vehicles thoroughly

AUSTIN S. en

Grado:

El cliente no dejó un comentario.

Billie T. en

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El cliente no dejó un comentario.

MALCOLM E. en

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El cliente no dejó un comentario.

Alfonso K. en

Grado:

Great

CRISTOBAL C. en

Grado:

Have wiring adaptor available. To buy or rent.

JAMIE W. en

Grado:

Have responsible area managers. I was supposed to pick up my truck at 7 a.m. The keys were not in the truck I tried calling the area manager several times he did not answer the phone finally I called 1 800 U-Haul the first call I was put through to the area managers voicemail again the second time they took my whole order out of the system then the area manager finally calls and says he put the keys somewhere other than what I was told I finally got my truck two and a half hours later. Then when I dropped the truck back off I was charged an extra $12 which I feel is ridiculous I should get some money refund it to me for all of the trouble I had to go through just to get the truck in the first place I will never use your services again nor will I recommend your services to anyone.

Timothy C. en

Grado:

Ensure the customer knows exactly what they are being billed.

Laura C. en

Grado:

El cliente no dejó un comentario.

Harry B. en

Grado:

Everything was excellent. All personnel were extremely nice and I would highly recommend this agent to everyone. I got emails and copies of all my contract and my terms. I consider A & M a top notch U haul agent .

JC L. en

Grado:

The site wouldn't let me do early resection

Lee R. en

Grado:

Appreciative of the great experience!

Gary C. en

Grado:

El cliente no dejó un comentario.

DANIEL S. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

El cliente no dejó un comentario.

Ronald S. en

Grado:

Not a thing, very happy with everything Paris uhaul location took wonderful care of me.

SHARON W. en

Grado:

Very Pleasant to work with!

Charles C. en

Grado:

Nothing. They said and did thing exactly as promised. No can ask for more than that.

Ronnie B. en

Grado:

El cliente no dejó un comentario.

Brian P. en

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El cliente no dejó un comentario.

Angie W. en

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El cliente no dejó un comentario.

BILLY R. en

Grado:

Just need the next bigger truck, that is all.

Thomas W. en

Grado:

El cliente no dejó un comentario.

Erica W. en

Grado:

This was an excellent experience....very easy. The customer service was great. I would recommend this location to anyone.

Matthew M. en

Grado:

Would have like the contract to have been clearer. While fair, the $0.40 per mile charge over the randomly selected miles from pick up to drop off location was a surprise.

DENNIS M. en

Grado:

El cliente no dejó un comentario.

JAYAPRAKASH K. en

Grado:

Excellent.

Bradley H. en

Grado:

El cliente no dejó un comentario.

TERRY B. en

Grado:

El cliente no dejó un comentario.

Laura H. en

Grado:

El cliente no dejó un comentario.

Brian P. en

Grado:

El cliente no dejó un comentario.

sara W. en

Grado:

Orginally suppose to pick up truck in Lexington, New Circle Rd. but truck wasn't available as scheduled. Had to drive to Paris, 30 minutes away. Need to work on scheduling equipment. This was very inconvenient and took time out of our tight schedule and unnecessary stress. We flew up from FL and everything was on a timetable for our move. We were given extra miles and time for the screw up and the Paris location was wonderful but would have preferred a smoother pick up.

William M. en

Grado:

Great service and very friendly staff at this location. Will definitely use them again.

Ann S. en

Grado:

El cliente no dejó un comentario.

lindsey W. en

Grado:

El cliente no dejó un comentario.

Megan T. en

Grado:

Helpful friendly service