Quicker approval when on site to pick up vehicle. Did not know I needed another phone number to verify me as a person. I was there at the vehicle pick up spot for 25 mins before I was approved to pick up the vehicle. Should have all information before I was there then do the walk thru with truck, gas, vehicle condition than key code for lock for keys.HARVEY J.
Customer Reviews for A&J Postal Plus
(Distribuidor de U-Haul del vecindario)
Las Vegas, NV 89123
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 10 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.FEDRICK SHAMARK W.
Overall, it was an excellent service!! Better than most full service uhaul..thanks!PHILIPP JOSEPH G P.
El cliente no dejó un comentario.Redentor M.
The customer service at this location is superior! They were extremely efficient and very personable. I will use them the next time I need to rent a truck.MARY A M.
El cliente no dejó un comentario.John A.
El cliente no dejó un comentario.BRIONA C.
The movers cost us an extra 2 hours, not happy with them taking 45 mins to get to each place. Would not recommendLauryn R.
I was over charged and fraudently charged.Michael G.
El cliente no dejó un comentario.VICKI JEAN L.
El cliente no dejó un comentario.JOEY THOMAS C.
El cliente no dejó un comentario.Daniel J.
Sheila was very polite and professional. When I returned the truck, I returned it in better condition than I originally found it in. I fueled up and gave her and her co worker the only gas receipts I had. Sheila called later for a picture of the gas tank indicating someone potentially siphoned the gas. While it wasn't directly accusatory, it felt that way. I have a $60k truck and it couldn't do what this 10ft truck could do (that's why I rented it). In the future I suggest doing an overall â€œwalk throughâ€ because now I'm uncomfortable returning here and or hesitant to do business here again. I'm done business in the past with Home Depot over 20+ times w truck rentals and have never had any issues.GIOVANNI ERNESTO C.
El cliente no dejó un comentario.RONALD THOMAS S.
Perfect transaction.JENNIFER D T.
A & J postal Agent name: : Julia ? FIL-AM , very professional... So far so good.., Keep up d good work...Gandolfo G.
El cliente no dejó un comentario.CHE BONG A.
El cliente no dejó un comentario.GARY L.
El cliente no dejó un comentario.Shayne G.
El cliente no dejó un comentario.George N.
Everything was really great except when I went to pickup truck the 24/7 phone line was down and I had to install U-Haul app bc it wouldn't work through web browser. Once your phone lines were up I had a nice agent assist me..Laura B.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Gloria D.
I hope there are trolleys in every truck and more equipments available in the store branch. But overall it's great, the staffs are very nice.JESSICA CATOLICO M.
El cliente no dejó un comentario.JEFFREY JOSHUA T.
It was a good experience and just what we needed as far as ease and customer service.Kent B.
Best place to rent! Customer service was exceptional! Thank you so much!!TISHA R.
El cliente no dejó un comentario.Duane S.
El cliente no dejó un comentario.Lorraine R.
El cliente no dejó un comentario.MICHAEL G.
Mobile pickup is still a challenge. Needs to be easier. Was on phone for 45 minutes getting truck, waiting, holding, changing phone settings, logging off and then back on......ugh! One should get a discount for that.Leslie R.
Customer service was excellent! Very helpful and knowledgeable.MICHAEL S.
staff was VERY helpful. she actually opened the store a little early to accommodate my schedule, and when I was unable to complete the self check in, she took care of it for me.David A.
I am Very Pleased with your service. J.P.John P.
Everything was great!Cami B.
El cliente no dejó un comentario.Dante D.
El cliente no dejó un comentario.Thong P.
El cliente no dejó un comentario.Steven P.
El cliente no dejó un comentario.BLANCA N.
El cliente no dejó un comentario.vince M.
El cliente no dejó un comentario.gary L.
El cliente no dejó un comentario.Wendy W.
El cliente no dejó un comentario.Richard P.
Excellent service, friendly and thoughtful. I will use this location and for the other services they provide.Linda L.
Nothing; the service was excellent. Thank you for you service.MARIE S.
El cliente no dejó un comentario.Vanessa L.
El cliente no dejó un comentario.Phillip J.
Shiela was friendly and very professional. She answered all my questions and assisted me from when I picked up the vehicle through the time I returned it. I wish U Haul will have more employees like her.JULIO CARLOS D.
went above and beyond. customer service was awesome!BASILIA R.
Very helpful & good communicationColin S.
Whoever disclosed our truck drop off from the person I was fleeing from should be locked up. She now knows what State I'm living in. I guess when I flea again ill make sure to provide the court documents showing my location should never be shared. You guys should be ashamed for providing personal information to random fake callers. Now I'm stuck notifying the police because of your actions.Kim H.
I was charged differently when I dropped the truck off and the pick up location did not even have me in the system. Said I didnt get the truck from them .complete bullshit. I will never use uhaul again ever.Ruth A.
It was a quick one, two with a friendly staff.ALEXIS J.
El cliente no dejó un comentario.PATRICIA VERONIC K.
Despite my previous online completions, the pick=up experience was long and slow; and it was not the fault of the counter person. The cargo van was fairly new and clean, but when I filled up before returning, I got about 6 miles to the gallon---which makes me believe that the gas full indicator was somehow misleading.Tom K.
Great customer service as soon as you walk in. They were very welcoming and moved quickly. I would defintely come back here again.Patricia G.
El cliente no dejó un comentario.Marc B.
No improvement needed! A&J Postal always knows how to help us out with Uhaul's, packages, and MORE! Everyone is so friendly and they always treat us like family. I will always return to this location for my mailing and moving truck needs!Richard R.
El cliente no dejó un comentario.Jeff S.
El cliente no dejó un comentario.Steven W.
Very very friendly!Christopher F.
Joanne was so helpful and hard worker. She deserve an excellent work performance . Sincerely yours, Charina Gomez ??Charina G.
Except that u already charged me 31$ and I was told I would be charged for the day and approximate gas and that after I dropped off I would then be charged whatever extra miles I drove . I tried charging me twice and instead of extra mileage. $48 I owe I believe like 15 so feel free to take it out my card the extra mileage if u send a correct bill for me to click and pay I will pay it .Danielle B.
The staff there were super-friendly. No trouble whatsoever. Location is very close to my home and the vehicles were brand new. Impressed!Douglas B.
Sheila was wonderful. Great service with no issues.Aretha R.
These smaller franchise locations give better service and have friendlier staff than your full service Uhaul locations. I would always use the smaller offices.Samuel E.
El cliente no dejó un comentario.Evan M.
El cliente no dejó un comentario.arturo T.
Very friendly and efficient. Highly recommend this location.Ronald L.
El cliente no dejó un comentario.William D.
El cliente no dejó un comentario.John F.
Very customer oriented the lady that helped me. Very respectful.. very helpful too.Mario D.
El cliente no dejó un comentario.Aaron D.
Joan at A&J Postal was excellent and wonderful to work with.Craig C.
El cliente no dejó un comentario.Angela D.
El cliente no dejó un comentario.Alyssa R.
Easy one-day rental to move furniture across town. Truck performed flawlessly. No issues.James S.
Sheila was awesome!! I will definitely only rent from this location from now on!! Just because of her!! Thank u!!Megan G.
El cliente no dejó un comentario.Michelle J.
El cliente no dejó un comentario.Gabrielle M.
Nothing, the lady was very nice and we were in and out in a breeze. She didn't charge us any hidden feesWendell C.
$48 for a 1.5 hour hire was too expensive really. But the A&J Postal rep was brilliant, represented the Uhaul brand really well.Michael S.
Less price on MileageEtimani M.
El cliente no dejó un comentario.BEN W.
El cliente no dejó un comentario.Craig D.
It was an overall great experience! I have no negative comments. They had brand new trucks and everything went smoothly. Thank you!!Elizabeth M.