Agent was very friendly and helpful. Uhaul as a corporation is the worst.Michael C.
Customer Reviews for A&J Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dominic Y.
Customer service to always be 24 hours service. And able to assist and help. I had trouble dropping off the truck because the key box was unable to find at the drop-off location. Someone try to assist me over the phone, but they had no idea where the drop off the key box wasChenia N.
El cliente no dejó un comentario.Kristen V.
El cliente no dejó un comentario.OMAIRA R.
El cliente no dejó un comentario.PAUL C.
They were fantastic.Steven F.
I did not get out of the vehicle until a friend showed up. Pretty sure the mafia was there.KATIE T.
First of all I was supposed to pick up my U-Haul at 9 in the morning my reservation was changed till 10 nobody notified me I had people at my house that I had to pay That were supposed to be moving me when I go to the location I did not have a truck I did not receive a truck until 1:11 in the afternoon which I had to pay laborers for 2 hours work and then they left which left me with no laborers I spoke with three or four different people yesterday at the U-Haul customer service and trafficking I still got an text message stating that I did not pick up my U-Haul on time and then if I did not call the number my reservation was going to be cancelled I called the number and I talked to somebody named Emily and they canceled my reservation anyway! so when I went to go pick up my truck the gentleman at the store had to call and have my reservation put through again so after coming to get my truck and the time was changed without me notified I had to pay my laborers $200 because they were paid by the hour and I didn't get a truck my reservation was canceled I didn't get a truck until 1 in the afternoon which meant we were moving well into 1 in the morning the rear passenger wheel is leaking gear grease and the cup holder in the truck is broken so as soon as I went to put something in it everything fell onto the floor I would really like Kevin to call me back to speak about this because I do not believe that I need to be paying full price for a U-Haul that I got four hours late and all my moving help left!!!!!!! This was the worst rental experience I have ever had the truck i was renting should never have caused me so much anxiety or moneyJennifer D.
Was chargered for three days when only rented one with pictures proving drop off. Will look into refund for serviceddario C.
El cliente no dejó un comentario.Johnny F.
Alex and his dad were AWESOME! They helped me hookup and get on my way. Very easy and helpful.David A.