Customer Reviews for A&D Storage West LLC
(Distribuidor de U-Haul del vecindario)

357 comentarios

1015 Wooster Rd W   Barberton, OH 44203

(330) 745-5906

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(330) 745-5906

1015 Wooster Rd W
Barberton, OH 44203

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRYAN M. 
Clasificación:
5.0

Very friendly and helpful uhaul agent. I would definitely recommend this location

Karl B. 
Clasificación:
5.0

The app did not work just like i was told by another customer who has tried.

david C. 
Clasificación:
5.0

Great experience thank you

Denver R. 
Clasificación:
5.0

El cliente no dejó un comentario.

dawn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sybil B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe B. 
Clasificación:
5.0

Ive used this location multiple times. Ive never been disappointed! I will continue to use them when I need U HAULs equipment again.

Janis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee M. 
Clasificación:
4.0

Smeld like smoke. Homeless person came up to me and asked for mony, while I am trying to return my truck. All the self check out and check in failed to l anything.

Ryan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
3.0

Dirty truck. water bottle inside. blankets and debris all over back of truck.

Andrew M. 
Clasificación:
5.0

Quick and easy rental.

Robert F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tessa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelley P. 
Clasificación:
3.0

This is the 4th time I have rented a trailer from UHaul and the 4th time I have placed a reservation for one site, but called and told it was changed to another site. I place a reservation so that I do not have to go out of my way and UHaul reservations are defeating that purpose. I had to drive 10 miles out of my way, through narrow residential streets yesterday with a trailer when I should have been able to pick up from a site right around the corner from my house. Deeply disappointed in the reservations process.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
5.0

first time driving a 15 foot not sure but seemed to shift a little rough the truck was very clean

Frederick H. 
Clasificación:
4.0

El cliente no dejó un comentario.

sharon N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

All went well. Friendly people.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
5.0

Keep doing your good work

Dawon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrell M. 
Clasificación:
3.0

Dropped off after hours.

MATTHEW A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
1.0

Absolutely disgusted by the Wooster Rd, Barberton, OH location. The “office” was incredibly dirty and there was trash everywhere. It appeared the man who ran the location also lived there and the visible parts of his living spaces were horrifying. His organization was non-existent, uhaul keys were thrown into a junk drawer and his jeans pockets. While he showed the uhaul trailer to me his bare bottom was exposed. I am an adult woman, but I am glad I was not alone because I did not feel comfortable. This man is a very poor representative of uhaul. Disappointed in this location.

jennifer N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
2.0

the wrong key was in the lockbox, i couldn't figure out why the truck wouldn't start for 20 minutes. Also, the trucks are parked way too close together

Evan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
4.0

I wouldn't change anything. My experience was beyond great.

Jasen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEPHANIE A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dan D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carol J. 
Clasificación:
5.0

Transport broke halfway through the trip, covered the tow vehicle in brake fluid. Wasn't discovered until a rest stop over 400 miles from our destination. Drove the rest of the way with no trailer brakes as we had a schedule to maintain. Wheels were also unbalanced and trailer shook between 40-50mph. I don't blame the rental facility, however if no one tells someone there is an issue I'm assuming it never gets fixed. I called the office in the morning after to report the issues and tell them not to rent it until it's fixed.

Dominic N. 
Clasificación:
5.0

Excelente

KEVIN M. 
Clasificación:
3.0

U-Haul should not list his car trailer location near Copley when it's in Barberton. I selected it based on his other location and it was 20 miles further round trip. Nice guy, bad communication.

William G. 
Clasificación:
5.0

Very friendly and helpful. Thank you

Mary Ann D. 
Clasificación:
3.0

Hard to find location. No signage or address of street side.

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

MARK WAS GREAT

TOM B. 
Clasificación:
1.0

made reservation a month in advanced. called from dispatch center on saturday ,2 days when i needed trailer.wasn't where i told them where i wanted to pick it up at,but sent me 4 miles from where i was going to pick it up. so ,monday where they told me to go on saturday,4 miles from first place i picked...they didnt have my trailer there! the man at the counter appoligized,called around for me for 45 minutes,finnallyfound a trailer 8 miles from there store. what a hastle. your best bet is try ,try .try another place.UNPROFFESIONAL

Jeff M. 
Clasificación:
1.0

Place was disgusting and smelled horrible . You need to check this out!

Diane C. 
Clasificación:
5.0

Will definitely use A&D again in the future. Very clean equipment and friendly service.

David W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
4.0

I forgot my loaded gun under the seat please call me ASAP 3306203081

Connie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleyna S. 
Clasificación:
5.0

made it very simple

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
5.0

Mark is a great guy to help us with our moving needs. Very friendly and helpful. I would absolutely recommend his location to anyone who would need a rental truck. Thanks Mark !

Travis H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

The e guy is great with the truck and helping out with any questions. The truck was clean and walked me to the truck started and ask me if I had any questions

Alan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike O. 
Clasificación:
4.0

need my final receipt emailed to me.

Andrew S. 
Clasificación:
5.0

Mark did a great job. Will absolutely rent from him again.

Mark N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christine K. 
Clasificación:
4.0

El cliente no dejó un comentario.

cathy S. 
Clasificación:
5.0

Nothing. The owner was extremely helpful. I would recommend his business any day of the week. Good price, very helpful!

wade L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cortez B. 
Clasificación:
5.0

When making reservations with central reservations, it would be helpful if customer service would tell customers, the office is in the basement of the old theatre and you have to drive around to the back. They were very nice to work with on my rental.

Michael H. 
Clasificación:
4.0

El cliente no dejó un comentario.

sandy L. 
Clasificación:
2.0

Poor location. Was back before 3pm, store did not close till 5pm and door was locked. Had to wait 15 minutes outside for someone to come out. Truck handled like crap. Rotors were warped so bad when you hit the brake it would almost shake the teeth out from your mouth. Out of alignment very bad. Inside of the truck filthy. Being a disabled veteran with a bad leg I wish I known this before getting it or I definitely would not of.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sue H. 
Clasificación:
4.0

I was extremely disappointed to find that I had to check the truck in myself through an app or get charged a $20 "convience" fee. Why should I be charged extra for you to do your job and check the truck? The location was great however I likely will not continue using Uhaul because of this fee.

Jillian L. 
Clasificación:
4.0

It is unprofessional to change the trailer size by saying that I was provided a free upgrade to a larger trailer at a different location. The original rental location changed with no notice.

Terry S. 
Clasificación:
2.0

Physical location is filthy and unwelcoming at best. Someone from corporate needs to make a visit. That is, if it matters. Definitely won't go to this location again.

Tracy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

William B. 
Clasificación:
3.0

I reserved this auto rescsporter trailer over a week in advance. I was supposed to get notification via email in 2 days, 4 days went by before I heard anything. I had to pick the trailer up at another location which was actually closer to me so that was fine. I called back to confirm my reservation at the new location, the person there had no idea what I was talking about.l, he stated he was busy and would have to call back on 30 min. I then called him back later and he confirmed that it was there and available but for the wrong date and time. I called back again the day of the rental and the person I spoke with had no idea what I was talking about but he did have one and when he looked up my info he stated that the rental was to be picked up at the original location I had called. He said if I wanted, I could pick up the trailer from his location because he had an 1 available so he changed the reservations to his location (location #3) and it all worked out in the end. This 3rd place was very friendly and accommodating.

larry D. 
Clasificación:
5.0

Truck was old and due for replacement but did the job just fine. Company was easy to work with and I would do business with them again

Phillip H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
2.0

I got charged for extra miles even though I had to drive 60+ miles just to pick up truck. then at drop off mobile check in didn't work

Barbara L. 
Clasificación:
5.0

El cliente no dejó un comentario.

john D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario B. 
Clasificación:
2.0

Uhaul rep was very friendly!, but appeared intoxicated. Also, I was not informed that I would not have a ramp for my truck, which made moving very inconvenient.

KATHERIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany A. 
Clasificación:
5.0

Wonderful customer service, much greater than I would have expected!!! I'm very thankful for this location owner.

serena F. 
Clasificación:
5.0

Everything was great! Mark was kind and patient and really helpful during the whole process. I am moving to Michigan and things were not turning out great, but renting a U-Haul was perfect and it really made the move go a lot easier.

Francis B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Wages J. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph M. 
No se han enviado comentarios para esta ubicación.

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