El cliente no dejó un comentario.Cheri R.
Customer Reviews for AAA Storage
(U-Haul Neighborhood Dealer)
La Grange, GA 30240
Servicios en esta ubicación:
- Mon–Tue9 a. m. - 4:30 p. m.
- Thur–Fri9 a. m. - 4:30 p. m.
- Sábado9 a. m. - 1 p. m.
- 5/29/2023: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.JOHNATHON F.
Excelent,friendly and profesional service.Jose G.
Customer service at this location was great.Brenda T.
I was charged 10 dollars too much for the rental. I told the attendant and she assured me that it would be taken off and I still got charged 10 dollars too much.Daniel L.
The online pickup is horrible never do It againTroy B.
Representative(s) were not on site when we arrived. We waited approximately 25 minutes.Todd C.
El cliente no dejó un comentario.Kenya B.
El cliente no dejó un comentario.DEMISON M.
El cliente no dejó un comentario.Nicky H.
The trailer has chunks of styrofoam in it. Also the enclosed trailer leaked from the top soaking my sofa. The only reason I rented an enclosed trailer was to keep the sofa dry.ROBERT V.
Great service, clean equipment, caring staff!!! Would recomend location to all.Alex M.
El cliente no dejó un comentario.Darrell H.
Tiffany was so nice and extremely helpful! Unit and facility is clean and affordable! Definitely a good choice!Michelle E. | Reservación
Absolutely appreciate help extending the life of my rental. It was a turn around place where nothing had time to be cleaned, trailer had a flat, put me behind. The people were great; the equipment not so muchBRIAN T.
Everything was greatAmanda V.
El cliente no dejó un comentario.Martin K.
El cliente no dejó un comentario.KENNETH S.
Overall price 318.00 dollars for 1 day was outrageous don't know if I will ever use uhaul again !!Richard H.
Professional, friendly, attentive.Wilson C.
The lady that helped what extremely nice and helpfulMatthew Q.
Ensure that the add-on item quantities that are being asked for in advance will be made available on day of pickup.Mark M.
El cliente no dejó un comentario.Edward T.
The agents need more trainingDeshbir S.
El cliente no dejó un comentario.Ashley M.
El cliente no dejó un comentario.JERRY A.
El cliente no dejó un comentario.Quadarious B.
The truck was one of the worst I have ever rented. Anything above 50 mph the truck would sway, pulling from left to right. The AC would cut off every couple of minutes. When I mentioned this at return, my concerns were met with, "It has a lot of miles on it." The front end should be checked, along with tire pressure. As you know, this is not normal, even with a lot of miles.TERRY R.
Amy did an excellent job. She answered my questions skillfully and made the experience good.Jeffrey T.
El cliente no dejó un comentario.Shatilah W.
El cliente no dejó un comentario.Gene L.
Manager was amazing! Client previous to me did not return the truck on time for my reservation and the manager went above and beyond to assist me.KIMBERLY S.
El cliente no dejó un comentario.Richard J.
El cliente no dejó un comentario.Michael S.
THIS IS THE 2ND TIME I HAVE USED THIS LOCATION FOR MY RENTAL NEEDS. AMY TAKES CARE OF HER CUSTOMERS WELL. EASY P/U AND DROP OFF. THANKS AMYLARRY B.
Staff was very friendly and helpful.Blake K.
Amy you are the best . People like Amy keep people coming back to this location for their rental needs Thank you again. This location has all of your U-Haul rental needs.LARRY B.
El cliente no dejó un comentario.Meri M.
El cliente no dejó un comentario.Jonathan L.
This was not the location I signed by the U-Haul company I found this place by accident because the other place did not exist why your company would send me to a place that does not exist is a little strange I'm glad I found a new place it was greatCHARLES G.
El cliente no dejó un comentario.MELODY B.
El cliente no dejó un comentario.DAVID E.
Very small. I had to help her hook up trailer when hooks wouldn't fit in my Touareg.HOWARD S.
The location was close to my job so it was very convenient. The floors of the truck were filthy and there was a potato chip bag stuffed into the console and an old uHaul straps box under the seat. My biggest issue is with the app. It took 30 minutes to try to get checked in because the app kept crashing on my phone or the signal wouldn't go through. I finally went inside and had the attendant check me in. The return process was a nightmare. It was cold and dark and the app wouldn't accept the odometer picture. After attempting several work arounds, I was finally able to get the truck returned. I called customer service but the wait time was 51 minutes. I was finally home before Uhaul called back. That's unacceptable.DAVID W.
El cliente no dejó un comentario.THOMAS C.
El cliente no dejó un comentario.THEODORE T.
Excellent experience everything was handled perfectly.RONALD E.
El cliente no dejó un comentario.Ashley F.
Everything was fine,no problem 👍TERRY H.
El cliente no dejó un comentario.DOROTHY K.
El cliente no dejó un comentario.Amanda S.
Nothing staff was friendly and knowledgeable about our needs. She found us equipment that was local so we did not have to drive to another town on a holiday weekend to rent a truck.BONNY B.
Nothing, Amy was very friendly, answered all questions.TIMOTHY S.
El cliente no dejó un comentario.TIFFANY G.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.ENA P.
El cliente no dejó un comentario.JEFFERY T.
El cliente no dejó un comentario.JULIE H.
El cliente no dejó un comentario.KENNETH C. | Overall Experience
El cliente no dejó un comentario.WILLIAM G.
El cliente no dejó un comentario.Derek W. | Overall Experience
My original rental was not ready in time. This was an alternative location. I was 2 hours late getting my truck!Robert P.
El cliente no dejó un comentario.Colleen C.
This is an exceptional storage facility. My furniture was in storage for 8 months. I had no damage what so ever. I recommend this facility. The staff is so pleasant. They give courtesy calls.... Amy you rock!!!. I appreciate you so much!SHIRANDA M. | Overall Experience
Fantastic experienceBRIAN M.
El cliente no dejó un comentario.LYNNE J. | Overall Experience
Nothing. It was a very good experience.JAMES B.
El cliente no dejó un comentario.Sherwonna B.
We are very happy with our experience with AAA Self Storage and Amy was great.Stafford B. | Overall Experience
El cliente no dejó un comentario.bill L.
2nd drop off, first one didn't take trailers Spent a lot of time running around to get trailer and drop off, not time efficient for meJulie C.
El cliente no dejó un comentario.KATHERINE J. | Overall Experience
No problems to report. Good experience. Thanks.FERNANDO B. | Overall Experience
El cliente no dejó un comentario.Jeremiah F.
My drop off was closed. The lady lived next door and seemed aggravated because we were there. She even sped around us to get to her driveway. It's a good thing we didn't have any small children.Myra H.
El cliente no dejó un comentario.Deshbir S.
Warn them that ordered items are all potentially not available.David H.
El cliente no dejó un comentario.Samuel P.
El cliente no dejó un comentario.MAZWI C.
El cliente no dejó un comentario.Theresa H.
This was not the location I requested in the beginning. The location changed after I booked my reservation. I spent more money in gas mileage this time, I had a budget estimate around last reservation based on the same distance. But I feel I got trip in this reservation based on the need for the U-Haul.Earl M.
El cliente no dejó un comentario.Anthony P.
El cliente no dejó un comentario.Latasha K.
The truck was dirty on pickup. I didn't receive a receipt or a contract outlining the details of my order. Did not know i only had 185 miles and had to take two trips from Auburn to Dothan.Joshua W.
El cliente no dejó un comentario.WILLIE H.
El cliente no dejó un comentario.Jennifer L.
El cliente no dejó un comentario.Chuck I.
Follow customer to help disconnect trailer. I had to take care of this 6x12 cargo trailer by myself. Drop location is on a slope and it's just a matter of time when someone gets hurt if employee is unwilling to be professional enough to provide assistance!!!! LAZYMICHAEL I.
El cliente no dejó un comentario.JAMES H.
The location is Valley, AL was not open when we arrived for our appointment. We were on time and no one was there. We had to call U-Haul and travel WAAAAAAYYYY out of our way to go to another location. The location in Lagrange, AL was fantastic. TIffany was professional and accommodating.dana B.
El cliente no dejó un comentario.HEYWARD H.
El cliente no dejó un comentario.Kinnett O.
Great jobRob R.
One of the back tires had little remaining tread & needed to be replacedRon M.
El cliente no dejó un comentario.Sierra C.
Good jobstephanie s. | Reservación
Poor customer service . Didn't have all equipment necessaryJose R.
Somehow the handtrucks I reserved did not make it on to the truck before I left the lot. I called and reported it to the front desk at this location. And was assured it would be removed from the bill. It was not.Randi T.
El cliente no dejó un comentario.Caprice W.
El cliente no dejó un comentario.Andrew H.
El cliente no dejó un comentario.jon O.
The truck we rented had something spilled on the seats, the cupholder/console area was dirty and there were cigarette butts and ashes in the tray.patricia B.
El cliente no dejó un comentario.Angela R.
El cliente no dejó un comentario.Cary B.
El cliente no dejó un comentario.Karen M.
very professional staff!! thank youmary L.
El cliente no dejó un comentario.XAVIER C.
N/CJacob D. | Reservación
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