El cliente no dejó un comentario.David S.
Customer Reviews for AAA Storage Brenham
(Distribuidor de U-Haul del vecindario)
Brenham, TX 77833
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Zane B.
El cliente no dejó un comentario.Toby R.
El cliente no dejó un comentario.John W.
Great person at desk she was very friendly and informative will definitely be backMelody S.
El cliente no dejó un comentario.amanda L.
Very friendly and knew exactly what I neededKyle Q.
El cliente no dejó un comentario.Brett S.
El cliente no dejó un comentario.Troy K.
There' was stuff on the inside and ceiling ( looked like coke - I hopeLeslie C.
Nothing to my knowledge. Melody and Nancy were blessings! Very nice and beyond awesome customer service!!!DEVON D.
Great customer service ,I will definitely be coming back to this location.Darrell H.
El cliente no dejó un comentario.JUAN M.
The pick-up and drop-off locations are not the issue, U-Haul itself is the issue! You guys changed our pick-up and drop-off locations on us multiple times (the drop-off location was changed without us even being notified) and this caused us so much headache with changing plans, driving further than we should have, and spending more money and time than we should! U-Haul was such a pain to work with and we expect some refund for our inconvenience!Daniel S.
El cliente no dejó un comentario.Derrick T.
El cliente no dejó un comentario.Edward F.
El cliente no dejó un comentario.Sarah D.
The process was easy. The only thing that could be improved: we booked for 2 days, which has to be done through a Representative. Would be nice if 2 DAY RENTAL would then appear on the acct.Lewis S.
El cliente no dejó un comentario.Kenneth D.
El cliente no dejó un comentario.MALISA H.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.MARK O.
The manager was polite, friendly, understanding, with a sense of humor! She could teach many others something about customer service!Glenn H.
Can't think of anything to improve. Reserving the truck was a breeze and they were very helpful in determining the size we needed. The truck itself was so clean, comfortable to drive, and well maintained. Incredible value and the whole experience was very pleasant!Frank B.
Great customer service and very friendly. Awesome job. Thanks, see you next time.Lloyd S.
Can't think of anything.Vidal F.
Very competent Uhaul agent. Friendly and ready to answer every question or concern. Location in and out was very clean.Frederick A.
Everything went very smooth , highly recommend Melody did an excellent job!!!!elias A.
El cliente no dejó un comentario.David C.
Clean the ash trays out. The truck WREAKED horribly of cigarettes, when I pushed a slot, it opened up to an ashtray ... filthy cigarette butts ... YUCK!!! You really should not allow people to smoke in the trucks when people rent vehicles!Dona P.
The desk person took great care and did help me with hook up of car transport trailer would recommend to anybody in Brenham area.Miguel M.
Melody was the best customer service rep. I have ever worked with , she helped me out with everything I needed .I will definitely be coming back for every u-haul need I have. Thank You , MelodyNAVADA D.
El cliente no dejó un comentario.natisha A.
El cliente no dejó un comentario.scotty S.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.JOHN F F.
El cliente no dejó un comentario.melissa C.
Extremely horrible customer service.DUSTIN LEE V.
I reserved this truck online and submitted my credit card number. I designated Rex Seale as the driver of the truck. I even called the office yesterday to confirm that I didn't have to be there when the truck was returned and the cost would be charged to my card. The idiot person in the office ASSURED me that I would not have to be there. Well, REX SEALE returned the truck and HE HAD TO PAY THE COST WITH HIS CARD!!!!!!!! HORRIBLE SERVICE AND COMMUNICATION!!!!!!!Rex S.
Thank you Melody all was perfecthenri D.
I want to thank Melody for helping me with the scheduling issues I faced.joe M.
Everything went smoothly. Quick and easy to rent and to return.Edward L.
El cliente no dejó un comentario.Damon H.
Nothing...things went smoothly and I wasnt there a long time getting a truckAngela W.
El cliente no dejó un comentario.William W.
The property manager Melody was very helpful ,great experience.I will definitely be using this location for all my U-Haul needsJane M.
U-Haul did not give the address where we were to return the truck in Brenham. We went to the closest U-Haul location we could find. They had no record of our rental. They spent 30 minutes trying to get permission to accept the truck. Their computers were not working properly.Wayne S.
El cliente no dejó un comentario.Devinn Y.
El cliente no dejó un comentario.steven E.
El cliente no dejó un comentario.Yolanda C.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.JONATHAN W.
Everything perfect as usual. Melody, always does a fantastic job.I use this facility for all my U-haul needsmark H.
El cliente no dejó un comentario.PARKER G.
All goodMAHESWAR P.
The building Brennan have a strong smell of cigarette smoke. The restroom was dirty. It took too long for a rental of a trailer. Then the trailer doesn't have a support leg causing me to lift the trailer hitch off the ground which injured my back. Then it was parked on an incline with the concrete as a stopper so it was hard to move the trailer forward to the truck hitch. There is so many safety concerns to the customer when Uhaul doesn't take safety measures.veloni H.
Thank you Melody it is a very good jobhenri D.
El cliente no dejó un comentario.Stephen S.
El cliente no dejó un comentario.Julian B.
El cliente no dejó un comentario.George H.
Nothing no improvement needed Melody did a great job as always. Same customer service as she gave me in Cypress. Good job keep up the good work. MikeMBA E.
El cliente no dejó un comentario.james K.
Great customer service .I use this location for all my u-haul needsdennis T.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Kimberly F.
El cliente no dejó un comentario.STEPHEN W.
Great experience Melody was very informative about the U-Haul equipment and explained everything to a tee .I will always use this location .ramon F.
El cliente no dejó un comentario.Sedonia P.
El cliente no dejó un comentario.david D.
El cliente no dejó un comentario.steve W.
El cliente no dejó un comentario.Janet C.
El cliente no dejó un comentario.Rosalind L.
I have rented from this location several times and always great service.Michael S.
Great experience in using this location for my move. Gracias.JERRY H.
Melody Smith is the BEST ever to handle your U-Haul related services! Great communication, enthusiastic and customer focused!! Thank you, Melody!herman H.
El cliente no dejó un comentario.Oralia V.
El cliente no dejó un comentario.Don R.
Excellent customer service Melody was great and very informative will highly recommend to others.Delvin J.
El cliente no dejó un comentario.Freddie M.
El cliente no dejó un comentario.tony O.
Melody is an excellent customer service representative. You rarely find such high level of service any more. She's great.julie M.
Exceptional in manner and efficiencyRobert N.
Melody was excellent in helping us rent the right truck. Rarely do you find such excellent customer service any more. She's a keeper !julie M.
El cliente no dejó un comentario.ROGER T.
El cliente no dejó un comentario.Philip M.
El cliente no dejó un comentario.Peter P.
El cliente no dejó un comentario.Timothy M.
excellent customer service melody was very professional and very friendly will highly recommendManases V.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.lesia H.
El cliente no dejó un comentario.Tammy H.
Wonderful ladybetty R.
El cliente no dejó un comentario.Bill R.
Great customer service...Better than I inspected to be for the first time having to do this...Information couldn't get any better.( Thank You Melody for the GREAT experience..laverne C.
El cliente no dejó un comentario.jiorel B.
Everything was greatwilliam A.
I JUST SENT A LONG EMAIL ABOUT OUR BAD EXPERIENCE. I AM ASKING FOR $33.00 REFUND IF NOT HALF OF TOTAL INVOICE FROM HOW BAD THE COMMUNICATION AND ACCURACY WAS. BELIEVE SHE WAS CELEBRATING THE WEEKEND EARLY. DRIVERS SIDE OF TRUCK WAS SWIPED BUT X-ES WERE MARKED TO SHOW NOT OUR FAULTwanda E.
El cliente no dejó un comentario.Jim F.
Melody was very professional and helpfulRichard W.
El cliente no dejó un comentario.Bruce W.