Customer Reviews for AA OK Mini Storage
(U-Haul Neighborhood Dealer)

584 reviews

19727 Hwy 99 E   Hubbard, OR 97032
(Located on Hwy 99 E between Hubbard and Aurora)

(503) 982-1700

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: 9 am–1 pm

Services at this Location:

Contact Us

(503) 982-1700

19727 Hwy 99 E
Hubbard, OR 97032
(Located on Hwy 99 E between Hubbard and Aurora)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: 9 am–1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I've worked with Jason before and couldn't be happier. Professional, courteous, great service. Would gladly rent equipment from him again!

John Davis 
Rating:
3.0

Customer did not leave a comment.

Moises Guerrero 
Rating:
5.0

This location is a little tricky for find. . and the gates are locked. .nowhere did I see a sign that gave the office number, (it may have been there)with instructions to call office to get in. . a friend said she needed boxes and tried to get in and couldn't figure it out. .Jason called me before pickup day and told us to call him when we got to the locked gates. . .Jason was great, very thorough and a great help. .

JOYCE WEATHERFORD 
Rating:
5.0

I always rent U-Hauls at AAOK mini storage.

WILLIAM SILVA 
Rating:
5.0

AAOK mini storage is the best place to rent U-Haul for me!

WILLIAM SILVA 
Rating:
5.0

Jason is awesome!!!

Lisa Belcher 
Rating:
5.0

The manager of this location was excellent - very efficient, and communicated the important/relevant information very clearly. I've not had such a smooth experience with many of my other truck rental events! The truck operated very well, and was perfect for the goods I needed to move. Good job!

Gary Pickett 
Rating:
5.0

I rent fairly regularly and continue to go out of my way to get my equipment at the AAOK mini storage in Hubbard.

WILLIAM SILVA 
Rating:
5.0

The AAOK Mini Storage is the ONLY place for me for U-Haul rentals!

WILLIAM SILVA 
Rating:
5.0

Jason is the man and AAOK is the place for prompt courteous service. I go out of my way to use this location.

WILLIAM SILVA 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Customer did not leave a comment.

Ranaweera Senavirathna 
Rating:
5.0

Customer did not leave a comment.

FAUSTO JAQUEZ 
Rating:
5.0

Jason is fantastic at customer service and we love working with him. He goes above and beyond and I’d recommend him and his location to everyone.

Karen Strauss 
Rating:
5.0

Jason is very kind, informative, and helpful. I would recommend this location out of every uhaul experience I’ve ever had, as a member of a military family that’s a lot of uhauls! Thank you Jason for your help :)

Zach Smith 
Rating:
5.0

I've rented from Jason before and he is: meticulous, timely, great customer service and just a pleasure to work with. Seriously. Who would think you would get this type of service during this type of "don't care attitude" going around in many work places. Thanks!!

Frederic King 
Rating:
5.0

Customer did not leave a comment.

FAUSTO JAQUEZ 
Rating:
5.0

Customer did not leave a comment.

FAUSTO JAQUEZ 
Rating:
5.0

The AAOK is the ONLY place to rent U-Hauls!

WILLIAM SILVA 
Rating:
5.0

Nothing

Joseph Owings 
Rating:
5.0

My rental experience with Jason at the AAOK is AAOK!

WILLIAM SILVA 
Rating:
5.0

Jason is very knowledgeable and always very helpful.

Sam Peck 
Rating:
3.0

Customer did not leave a comment.

Darryl George 
Rating:
5.0

It was an amazing experience and worked very well with moving schedule!

zachariah Bilyeu 
Rating:
5.0

Friendly, knowledgeable and efficient. Got us on the road quickly.

Jon Smith 
Rating:
5.0

Jason exceeded in getting me the equipment I needed for my escape from Oregon to Oklahoma. Very nice person

CarolLynn swim 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Jason, Wow, above and beyond re service, product prep, customer follow-ups. Unusually thorough. Thank you Jason. This guy should be running a bigger UHaul store, definitely, management.

James Hobbins 
Rating:
5.0

Was a easy pick up and return. The guy at office was nice and helpful and he helped me find my reservation over the phone. I was able to pick up early. Thanks so much

Tara Maxwell 
Rating:
5.0

The AAOK is the only place to rent a U-Haul.

WILLIAM SILVA 
Rating:
5.0

Very nice person running this location. Made the experience pleasant .

greg sisk 
Rating:
3.0

The site manager was very helpful and very detailed in making sure my truck and the UHaul trailer was safe and in good condition for towing. He gave great customer service.

Marvin Taylor 
Rating:
5.0

Customer did not leave a comment.

Kathryn Ward 
Rating:
5.0

Jason is knowledgeable and very helpful.

Sam Peck 
Rating:
5.0

Jason was very professional, helpful from the conformation of reservation to the follow up call the next day after I returned the truck. This really says a lot because I don’t normally leave reviews.

Matt Maynard 
Rating:
5.0

The service at AAOK is the best!

WILLIAM SILVA 
Rating:
5.0

Jason is great and the service is top notch. I will continue going to his location for all my U-Haul needs.

WILLIAM SILVA 
Rating:
5.0

Customer did not leave a comment.

Douglas George 
Rating:
5.0

Customer did not leave a comment.

Tracy Colgan 
Rating:
5.0

We absolutely love renting from here The gentleman who runs it is super friendly and so helpful! He is what keeps us coming back!!

Jess Garza 
Rating:
3.0

Keep the atendant happy Excellent costomer service much more then expected this person helped me so much he went above what is epected of a good employee so I say thank you one more time

Richard Garcia 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Jason is knowledgeable, professional, and friendly. Great experience!

David Searls 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Customer did not leave a comment.

Heidi Neitzel 
Rating:
5.0

Customer did not leave a comment.

GREGORY LEWIS 
Rating:
5.0

Jason is amazing! He is attentive, responsive and really cares about his customers.

David Nadelman 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

The AAOK is the ONLY place I will rent U-Hauls!

WILLIAM SILVA 
Rating:
5.0

Jason is the best!

WILLIAM SILVA 
Rating:
5.0

Jason is fantastic and so easy to rent from. He’s on top of everything and knows how it all works, and explains the equipment really well. We choose this location every time because we enjoy his service.

Karen Strauss 
Rating:
5.0

I go out of my way to rent U-Hauls at AAOK. Jason is the man!

WILLIAM SILVA 
Rating:
5.0

Customer did not leave a comment.

Kyle Lais 
Rating:
5.0

Customer did not leave a comment.

Dean Meisenheimer 
Rating:
5.0

Jason is awesome!!

Linda Barnes 
Rating:
4.0

Customer did not leave a comment.

Brett Lowery 
Rating:
5.0

Nothing! Josh is very good and always willing to help and has great communication.

Theresa Bruns 
Rating:
5.0

I have no suggestions to improve service. My rental experience was smooth and hassle free.

WILLIAM SILVA 
Rating:
2.0

The place looked run down. The customer rep. ( Jason ) was awesome and very helpful.

Dennis Fleck 
Rating:
3.0

Make sure vehicles are reliable and not Endangering customers.

Jesus Valdez 
Rating:
5.0

Great service

Richard Wright 
Rating:
5.0

Jason is the best! The AAOK is the only place I go for all my U-Haul needs!

WILLIAM SILVA 
Rating:
5.0

Customer did not leave a comment.

Trent Brundage 
Rating:
5.0

Jason was excellent to work with. Returned my calls quickly and very helpful with the scheduling of a truck and equipment. At checkout, he even suggested a lower-priced moving supply item instead of what I was intending to buy, which I really appreciated. Nice guy.

Ronda Meuwissen 
Rating:
5.0

Great service, thank you!

Ibrahim Alkhiary 
Rating:
5.0

Great customer service as always. Thank you

Steve Reed 
Rating:
5.0

Jason was professional, helpful, patient and provided excellent communication. 5 Stars.

Dana Brown 
Rating:
5.0

Customer did not leave a comment.

Alejandro Rivera 
Rating:
5.0

Jason is superb! Extremely helpful and personable. Highly recommended! He goes above and beyond to take care of his customers. He has saved my bacon a couple of times, just on his own volition, without my asking or even knowing he was working on it. I greatly appreciate him.

Wes Bruning 
Rating:
5.0

Not much. Jason was a super experienced owner and had all the items necessary to get my trailer connected. Highly recommend this place.

Bernard Smith 
Rating:
5.0

Customer did not leave a comment.

Brandt Culver 
Rating:
5.0

Jason, the operator at this location, is fantastic and helpful all of my UHaul nerds. Very knowledgeable and experienced. Thank you!!!

Tami Graf 
Rating:
4.0

Customer did not leave a comment.

Darren Bond 
Rating:
1.0

They changed my location of drop off the day of the move and I didn’t know about it. After I dropped off the truck I was billed for the wrong location. This happened twice as the pick up location was changed also. Very poor customer service.

Ryan Randol 
Rating:
5.0

Everything was smooth and fast, I can't think of anything to do different

Terrie Andersen 
Rating:
5.0

Customer did not leave a comment.

tevin fredricks 
Rating:
5.0

This is a great location. The manager is always super helpful and easy to work with and even takes the time to get to know his customers. He is awesome, I highgly recommend this location.

PAMELA FOREMAN 
Rating:
5.0

Great place and easy to work with!

WILLIAM WACHTVEITL 
Rating:
4.0

Great service from Jason, very helpful with questions. Called the day before to confirm the reservation. They seem to have larger trucks at this location.

Melody Thompson 
Rating:
5.0

Great customer service!

Jessica JordanBrimmer 
Rating:
5.0

Customer did not leave a comment.

Hector Soto 
Rating:
5.0

Thank you

Tevin Fredricks 
Rating:
5.0

Customer did not leave a comment.

Anthony Cruse 
Rating:
5.0

It doesn't get any better than the professional way Mr. Inman handles his business and his customers. He's always top notch and the trucks are always clean and in good working condition. Thanks Jason!!!

Elaine BACH 
Rating:
5.0

I accidentally booked for the wrong day and Jason came into work early to get us a truck and on the road fast! He saved our moving weekend and Totally went above and beyond! Thank you Jason!!

Steve Zinn 
Rating:
5.0

Jason was amazing!!!

Debbie Hazapis 
Rating:
5.0

Very friendly and accommodating service from Jason.

Brian Simila 
Rating:
5.0

Jason was more than helpful, he was properly instructive and knowledgeable.

Anthony Manion 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Customer did not leave a comment.

GARY MCLAREN 
Rating:
5.0

Although the place looks run down — the customer service is excellent. Jason is fabulous and answers all questions and concerns you have.

Jennifer Williams 
Rating:
5.0

Jason is the best!!

Karen Alpard 
Rating:
5.0

Jason was great

Shane Kessler 
Rating:
5.0

I was happy to secure a reservation for a pickup truck on short notice.

Kurt Leeper 
Rating:
5.0

James was incredibly helpful will always take my business to him.

Boyd Keyser 
Rating:
5.0

We have had very good service with this location.

Genny Pruett 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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