Customer Reviews for AA Auto Repair
(Distribuidor de U-Haul del vecindario)

277 comentarios

7025 University Av   La Mesa, CA 91942

(619) 415-0022

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(619) 415-0022

7025 University Av
La Mesa, CA 91942

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 4 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Front man of business (I'm sorry for not getting name) was just great. Professional and completely competent. Thanks so much!

david S. 
Clasificación:
1.0

The location owner was very rude. I told them about the low tire pressure and they didn't believe me. Also they charged me for extra miles I didn't go over. I also paid more for my gas and was told oh well. this location is very bad.

CeCelia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon C. 
Clasificación:
5.0

The 800 customer service line is a joke! I waited 30 mins and the guy hung up on me when k told him I couldn't drop off at the location because it was closed! The local location was awesome

Michael K. 
Clasificación:
5.0

Outstanding customer service

John B. 
Clasificación:
3.0

El cliente no dejó un comentario.

waleed A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne D. 
Clasificación:
5.0

friendly, fast, convenient

otto V. 
Clasificación:
5.0

Junior was so awesome and professional, made me feel very welcome. Gracias

Elizabeth S. 
Clasificación:
5.0

Great customer service and very pleasant than you

Connie O. 
Clasificación:
4.0

Be friendly.

Komi A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISMAIL A. 
Clasificación:
5.0

Clean equipment!

JUAN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ETHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONINO G. 
Clasificación:
5.0

The person who checked me in was kind, helpful and quick! Explained everything to me. It was easy to get in, on the road and drop off. A great experience 

FERNANDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sally R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARASH F. 
Clasificación:
3.0

I was told I would be called and never received a call I didn't receive a text until the last minute.

VICKIE B. 
Clasificación:
5.0

Very fast and helpful!

EDUARDO H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamnan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO B. 
Clasificación:
5.0

The gent that received my return, “Junior,” was squared away and polite. He looked over the rig, jumped in to check mileage and fuel level and had me out of there in no time at all. The electronic receipt was in my phone before I could even say thanks and have a nice day.

JOHN M. 
Clasificación:
5.0

Only issue is the location doesn't have an after hours drop box. Luckily I was able to keep the truck an additional day and just return it when they opened the next day, but in some cases, the renter may not be able to keep the truck an additional day, or get it back the next day.

Demetrius A. 
Clasificación:
5.0

Nada

VICTOR L. 
Clasificación:
5.0

Very friendly place, fast service.

DEON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WEEDONNA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA A. 
Clasificación:
3.0

The driveway and parking are very tight - luckily, my husband drives big trucks w/trailers for work, so it was easy for him. If I had been driving, I would have been a nervous wreck trying to pull it in to that lot. Overall all though, the return was quick and easy.

KURT K. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHHAY B. 
Clasificación:
5.0

I didn't see anything that needed improvement. The employee I spoke with was very helpful and made sure to explain what extra charges I had to pay. I expected to pay more, so, this was a nice way to start my day.

ANGIE G. 
Clasificación:
5.0

Servicio al cliente de excelencia. Fast, easy & super convenient.

ALEJANDRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN E. 
Clasificación:
2.0

The guy said basically nothing to me. I asked if I was going to be charged for the additional 16 miles I had to drive from the original drop off location. He just said don't worry you are good and told me to go. I really didn't appreciate my drop off location sending me to another location 16 miles away

Brandon T. 
Clasificación:
5.0

Get more cargo Vans. Other than that, Jr you guys are the Beez Neez at. AAA on University Ave. Keep doing what you do Keeping Customers satisfied!!!!

URSULA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEJOIRE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEROY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

charlie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER J. 
Clasificación:
5.0

Excellent customer service!!! We will absolutely recommend to friends and family members! Thank you, Mr. Najor for your service!!! (Two thumbs up!)

KRYSTLE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W. 
Clasificación:
5.0

Quick checkout. Thank you.

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon R. 
Clasificación:
4.0

The rear door of the truck was not properly maintained. It was hard to open and extremely difficult to close. It was a two person job to close and latch the back door. The ramp was also hard to open. After having the truck for five days I am in pain from having to man handle it. This was no fault of the location.

NATASHAZAY J. 
Clasificación:
5.0

Manager was excellent!!

Marcus B. 
Clasificación:
5.0

Thank you for the great service!

SCOTT H. 
Clasificación:
5.0

Very friendly, professional service.

molly M. 
Clasificación:
3.0

It would be good to give the renter a brief orientation of the vehicle. We were sat in the lot probably taking up valuable space trying to figure out how to adjust the mirrors, unlock the back door etc. But the shop owner was efficient and he seemed really busy.

IAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LARRY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wendy M. 
Clasificación:
5.0

Junior was efficient, to the point, and worked with us on a delay in schedule. I will likely use this location again or recommend to others in need.

HOLLY M. 
Clasificación:
4.0

Very knowledgeable and involved

CHERYL P. 
Clasificación:
5.0

Servicio al cliente de excelencia. I wish all locations care as much about their customers as Junior at this one. Would repeat and recommend

DAVID H. 
Clasificación:
5.0

Junior had amazing customer service. He definitely goes above and beyond!!

ALENOR C. 
Clasificación:
5.0

Great customer service! Junior was a pleasure to speak to.

Michelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIANA P. 
Clasificación:
5.0

Always a pleasure getting a truck from this location.

KRISTOPHER S. 
Clasificación:
5.0

N/C

CANDACE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

MESKEREM B. 
Clasificación:
2.0

Be more friendly and less rude

WARREN W. 
Clasificación:
5.0

Junior was very professional, knowledgeable and helpful! Would highly recommend and I also will try their Auto Repair Service. I will be a return customer. Trustworthy.

TIFFANY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenelle N. 
Clasificación:
5.0

Nothing. Junior was kind and professional. 😊

BRENDA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
4.0

Good experience

DAVID B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRITTANY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

VALERIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDINE C. 
Clasificación:
5.0

Very good customer service!!!!

CHARLES F. 
Clasificación:
5.0

Best experience. Nice place with Amazing customer services. Junior was very professional during the process. He is so helpful and I'm very thankful. I would highly recommend this location. Thank you Junior.

IVANA H. 
Clasificación:
5.0

Junior was cordial, friendly &very professional.

JERICHO T. 
Clasificación:
3.0

The 24/7 pick up took longer than it should. I have a great phone so internet isn't an issue. Perhaps using through the Uhaul app would make it faster.

James J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH L. 
Clasificación:
5.0

More gas to start-

JENNIFER B. 
Clasificación:
2.0

Price was way over what was quoted

DMEANA H. 
Clasificación:
5.0

Great place, great vehicles, and most importantly, great price. Thank you very much

Ryan P. 
Clasificación:
1.0

El cliente no dejó un comentario.

joao A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus P. 
Clasificación:
1.0

The whole company

MOHAMMADEED A. 
Clasificación:
5.0

Junior is kind and patient.

ERIN L. 
Clasificación:
5.0

Fast, in and out, professional. The smallest truck I rented was super clean. I'd rent again from this place.

Erlex H. 
Clasificación:
3.0

This was the absolute WORST customer experience I have ever had. If you are considering U-haul, please do not go. We had our truck reserved in San Francisco, CA for weeks, and on the day before our move, they called us to let us know that our truck was ready in Nevada!! That is a 5.5 hour drive away from us, and to no surprise, we didn't have time for an 11 hour road trip. The customer service rep we spoke to was so rude and unhelpful, and he told us they do this often to customers!! I spoke to many friends who had a similar experience, and had to last minute pay thousands of dollars for movers because they weren't told until the night before their move. We were so panicked because we had to move, had already hired movers, and U-haul had completely ruined our plans. I had to spend 5 hours on the phone the night before our move to find an alternative, and FINALLY a woman let us know about a U-haul truck that was an hour away. The truck was much too small for us, so we had to leave our couches and many pieces of furniture behind because U-haul can't keep their word on reservations. They didn't offer us a discount or refund or anything, and we lost so much time and money using U-Haul. To add fuel to the fire, our U-Haul wouldn't start after packing, and we had to ask help to jump it. I will NEVER use U-Haul again.

BRENNA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arash F. 
Clasificación:
5.0

This franchisee location made my truck rental experience painless and Junior was very courteous and most helpful. Thank you AA Auto Repair!

Steven V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
4.0

Initially, the online check-in was a little confusing, but after the person at this Uhaul location helped me, we figured it out. There was a short delay approving my rental online.

Tracey K. 
Clasificación:
5.0

keep doing what you are doing which is excellent

Shirlen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rabal A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcella M. 
Clasificación:
5.0

The employee, Junior, was most helpful aand made the rental experience go smoothly.

Cage J. 
Clasificación:
5.0

My sales rep was awesome.

Garth H. 
Clasificación:
5.0

Junior was helpful as always. Rented 3 times during last 45 days. Highly recommend him and this location. Gracias.

byron D. 
Clasificación:
4.0

It was a quick & painless experience.

Theodore A. 
Clasificación:
5.0

I have no complaints:-)

Sharon K. 
Clasificación:
5.0

Junior was fast, yet courteous and responsive to my needs for a van.

DENISE B. 
No se han enviado comentarios para esta ubicación.

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