Comentarios del cliente para AZ Park It of Rye

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de AZ Park It of Rye

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Justin L. en

Grado:

El cliente no dejó un comentario.

John O. en

Grado:

Excellent service! Had me ready to go in just moments and very accommodating.

Jennifer H. en

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El cliente no dejó un comentario.

Hal O. en

Grado:

El cliente no dejó un comentario.

Kevin C. en

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El cliente no dejó un comentario.

Jesse S. en

Grado:

This is not where I requested my pickup. Furthermore, I was at the requested location for 10-15 mins waiting before I even received notice of it not being available.

Jerry L. en

Grado:

Uhaul.com says the location opens at 8 but actually opens at 9am.

Kerry K. en

Grado:

El cliente no dejó un comentario.

edwin W. en

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El cliente no dejó un comentario.

Sylvia E. en

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El cliente no dejó un comentario.

scott M. en

Grado:

Donald was great!!!!!! Very informative and helpful!!!!! Had another family member moving and I already recommended they go there versus the place in tiwn. GREAT JOB DONALD!!!!!!!

patricia S. en

Grado:

I chose this location for drop off because it was closer to my move destination. I dropped off in Rye, AZ on a Sunday at 10:30 AM and it was within a 24 hour, one day usage. Calling in by using the phone # on the contract and still not realizing it was a Payson, AZ location drop off #, I proceeded to ask the check-in process. needless to say the person I spoke with did not correctly walk me through the computer check-in. on the next day at 9:30, I called to make sure the check-in was confirmed and it was not! I was told that the person at the Rye location goes back and forth to Phoenix. This created a problem for me because upon calling customer service to confirm a check-in on the following day, Tuesday, he charged me an extra day usage of the truck. I called uhaul again, for about the 7th time, to ask for the charge to be removed and that person did so. This whole experience added a lot of stress to my move. I would have had an easier time if I dropped off at Payson, where personal was available Monday to take care of my check-in. This drop off site didn't have personal available to do what needed to be done in a timely manner. My advice from this experience is to choose a drop off location in a bigger city and not one closest to your move location. Thank you for your time in this matter. I hope this will help address the issue within your company so that others can avoid this problem. Have a great day ahead.

Joel V. en

Grado:

The windshield and truck were dirty and the gas tank in the truck had less than an 1/8 of a tank. I barely made it to a gas station 12 or so miles away. The 3 dozen furniture pads I paid for where not in the truck. I had to track those down via the main UPS number to another location after 8:00 AM which defeated the purpose of renting the truck from this location so early in the morning.

cheryl A. en

Grado:

Return phone calls

Linda C. en

Grado:

El cliente no dejó un comentario.

Dan Z. en

Grado:

Both you & THIS renter, need to have a better corresponding relationship! * It seems, that neither of you had any idea, as to what THIS customer was getting or if it 5X8 trl was rented not less the 'correct' one!? I never did get, the 4X8 trl that I had 'reserved' a few wks earlier? But, I did end up getting a good {one-way} price irregardless!

Steven K. en

Grado:

Staff was friendly and helpful.

Steven K. en

Grado:

Friendly and helpful staff.

SHARIE D. en

Grado:

Michelle, Emily, Charles and John were very accommodating, friendly and professional. They made my moving experience stress-free. Thank you very much. I will definitely be referring this uhaul to my friends.

Harold B. en

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El cliente no dejó un comentario.

TIMOTHY Y. en

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El cliente no dejó un comentario.

Daniel Z. en

Grado:

El cliente no dejó un comentario.