Customer Reviews for AEC Island
(U-Haul Neighborhood Dealer)

164 reviews

W1702 North St   Green Lake, WI 54941

(920) 299-5001

Office Hours

  • Mon-Fri: 7 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(920) 299-5001

W1702 North St
Green Lake, WI 54941

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

kevin rosenau 
Rating:
5.0

Customer did not leave a comment.

Kedren Hardee 
Rating:
5.0

Customer did not leave a comment.

Zuriel Soto Salazar 
Rating:
5.0

Customer did not leave a comment.

Amber TerBeest 
Rating:
5.0

Customer did not leave a comment.

N Gimenez 
Rating:
5.0

Customer did not leave a comment.

Oswald Kinas 
Rating:
5.0

Customer service was great!!! Would recommend this location!

Danielle Tetzlaff 
Rating:
5.0

Remote check in should not disable if you aren’t within 1 hour of pickup time. Had the same issues with the remote on drop off. It’s convenient but it also needs to work.

Jeffrey Ladwig 
Rating:
4.0

Had to use this location to get a working trailer.

Preston Hiestand 
Rating:
5.0

Customer did not leave a comment.

Abigail Stibbe 
Rating:
3.0

Trailer was covered in mud and the rachets for the tie downs where broken.

Jonathan Schwartz 
Rating:
5.0

Customer did not leave a comment.

John Sprader 
Rating:
5.0

Customer did not leave a comment.

Emily Hitchins 
Rating:
5.0

Customer did not leave a comment.

William Muszynski 
Rating:
5.0

Great service and friendly

Barry Rudack 
Rating:
5.0

Customer did not leave a comment.

Gary Smith 
Rating:
5.0

I actually recommended this location.

Bill Reininger 
Rating:
5.0

Customer did not leave a comment.

Jason Mader 
Rating:
5.0

Excellent service. Very nice dealer.

Terri Reed 
Rating:
5.0

Customer did not leave a comment.

Melanie Cody 
Rating:
5.0

Customer did not leave a comment.

David Clements 
Rating:
5.0

Nice employee and very helpful!

Rebecca Reeves 
Rating:
4.0

Customer did not leave a comment.

Dennis Wesel 
Rating:
5.0

Excellent location! Best UHaul dealer I have worked with!

Rhonda Murray 
Rating:
5.0

Customer did not leave a comment.

William Leahy 
Rating:
5.0

Customer did not leave a comment.

John Sieracki 
Rating:
5.0

Paul was so helpful and nice. He even hooked up the trailer for me.

Mike Glod 
Rating:
5.0

Everything was great. Check in and out was quick and easy, the equipment was exactly what we needed, and the man behind the counter was very nice. I couldn't have asked for a better experience.

Heather Cadotte 
Rating:
5.0

Customer did not leave a comment.

Michelle Toutloff 
Rating:
5.0

Paul Schwan's was easy to work with and very acomdateing on my needs. Will use them again when needed. Jim Mellenthin

JIm Mellenthin 
Rating:
5.0

Customer did not leave a comment.

john Glynn 
Rating:
5.0

Great service!

Andy Lyke 
Rating:
5.0

Customer did not leave a comment.

William Leahy 
Rating:
5.0

Customer did not leave a comment.

Brian Kolb 
Rating:
5.0

Customer did not leave a comment.

Paul Mueller 
Rating:
5.0

This place is awesome. They were so helpful. Love this place

Linda Kohnke 
Rating:
5.0

Customer did not leave a comment.

yahn sawallish 
Rating:
5.0

Customer did not leave a comment.

David Perkins 
Rating:
5.0

I left it cleaner than I got it but it came ok.

David Perkins 
Rating:
5.0

A little wetness in the truck but the renters were so professional and kind and nothing was actually damaged perfect score from us thanks so much

Taylor Steger 
Rating:
5.0

The gentleman helping us at the counter was excellent. He was so helpful and really enjoyed speaking with him!

Brittany Fitzpatrick 
Rating:
5.0

Very helpful

Jeffrey Belski 
Rating:
5.0

Outstanding help and service

RONALD TESSEN 
Rating:
5.0

Very good service!

Mike Weber 
Rating:
5.0

Customer did not leave a comment.

Jessica Gollnick 
Rating:
5.0

Customer did not leave a comment.

DANIEL PARKS 
Rating:
5.0

AEC Island provided great service for my U-Haul rental in Green Lake WI. The rental was there, it was clean, customer service was great, and everything went smooth and easy. Thank you!

Shona Wasniak 
Rating:
5.0

Nothing needs improvement. Everything went well and smooth. No.problems at all. We lived Paul. He was ever so helpful and very patient with us. Thank you very much.

Valerie Villarreal 
Rating:
5.0

Love this rental place. Will rent from this location again!

juila doe 
Rating:
4.0

Customer did not leave a comment.

Robert Weibel 
Rating:
4.0

When the car dolly tire straps are stuck to the plate form try to chip the ice off it so we don’t have to spend an hour trying to get them loose.

Michael Holiday 
Rating:
5.0

Customer did not leave a comment.

Dennis Kaul 
Rating:
5.0

Customer did not leave a comment.

Todd Broderick 
Rating:
5.0

Customer did not leave a comment.

james bernhardt 
Rating:
5.0

Customer did not leave a comment.

Marcus Garcia 
Rating:
5.0

Nothing is needed. This location is very well organized

alain engelschenschilt 
Rating:
5.0

Went out of his way on a Sunday to accommodate my rental. Exception service!!!

Richard Dougherty 
Rating:
4.0

Customer did not leave a comment.

megan smith 
Rating:
5.0

Customer did not leave a comment.

robert lyon 
Rating:
5.0

Can’t think of anything. Very enjoyable experience !

William Leahy 
Rating:
5.0

Awesome guy to work with would recommend to everyone!

Darrell Tokarski 
Rating:
5.0

Excellent service over the phone about how to drop off the trailer after hours. Location was very accessible.

Nevin Webster 
Rating:
5.0

Customer did not leave a comment.

Ricky Galmore 
Rating:
5.0

My pick up location was changed by uhaul Roman unmanned location. Locks don’t work well. Couldn’t get keys. No manager at Wanda Too to help. Had to change locations back to where we were originally scheduled to pick up from. Very confusing, wasted a lot of time. Phone customer service was helpful but the on-site people were either not around or couldn’t follow what was happening. Also those locks are terrible and don’t open easily if at all.

William Tourlas 
Rating:
5.0

Customer did not leave a comment.

David Trampf 
Rating:
5.0

No improvement needed the gentleman was efficient, helpful and had a great attitude

Donald Blaney 
Rating:
5.0

Maybe some snacks upon arrival

Jose Perez 
Rating:
4.0

Customer did not leave a comment.

JP Rachmaninoff 
Rating:
5.0

Customer did not leave a comment.

Susan Sheppard 
Rating:
1.0

They did not make sure I used the right ball. When returning at different location I was told it wasn't a 2 inch ball plus it road way too low. I was lucky nothing terrible happened

Josh OBright 
Rating:
5.0

Customer did not leave a comment.

David Lamb 
Rating:
5.0

Nothing The Place is great. Thanks

Jose Perez 
Rating:
5.0

Excellent service/attitude from front desk employee. Very helpful.

ron altnau 
Rating:
5.0

I would like rose petals lining the the entrance of the facility upon arrival. Next, a barber shop quartet springs to life and starts singing to me. A royal guard will then present me with a silk sash that says "congrats on a safe trip!" Fireworks then proceed to go off. A large cake is wheeled out and out pops Borat with my lot lizard locator map. I'm am then satisfied and proceed home. Upon arrival home, I shed one single tear for the bond I had formed with my 5x8 trailer. I now have fond memories of uhaul and go to sleep soundly, and dream of the trailer.

david martin 
Rating:
5.0

Customer did not leave a comment.

James Haag 
Rating:
5.0

Excellent service. Smooth transaction. Will definitely use them again.

Jodie Olson 
Rating:
5.0

Customer did not leave a comment.

David Lamb 
Rating:
5.0

Great service. Great Place to do business! Highly recommend!

David Mack 
Rating:
5.0

Early return, partial refund, like 20%

DAVID NOFFKE 
Rating:
5.0

The gentleman who took care of me was very caring and professional. I will return to this location again next year.

DAVID GRIEGER 
Rating:
5.0

Ease of transaction and very helpful sales person

Jamie Decker 
Rating:
4.0

Customer did not leave a comment.

Andrew Charles 
Rating:
5.0

Maybe delivery? but that would bring the prices up so, all good here keep up the good work.

Jose Perez 
Rating:
5.0

Green Lake location has excellent customer service. Fast and efficient renting process. Very knowledgeable person.

alain engelschenschilt 
Rating:
4.0

Customer did not leave a comment.

Ross Hazlewood 
Rating:
4.0

Customer did not leave a comment.

SHVON SMITH 
Rating:
5.0

Very helpful staff, they worked with me to find the best solution for our moving needs and brought in a specific truck to accommodate our move. We have utilized their services on multiple occasions.

Pam Neper 
Rating:
5.0

Nothing. The guy that runs the place is awesome. Helped me with everything.

Steve Soda 
Rating:
4.0

Customer did not leave a comment.

David Trampf 
Rating:
5.0

Customer did not leave a comment.

RICHARD CASE 
Rating:
5.0

Customer did not leave a comment.

Carmen Borelli 
Rating:
5.0

Customer did not leave a comment.

Robert Jessel 
Rating:
5.0

Customer did not leave a comment.

Jim Platt 
Rating:
5.0

Customer did not leave a comment.

David Lyke 
Rating:
3.0

Customer did not leave a comment.

Joseph Galica 
Rating:
4.0

Tell people the exact time they need to return the truck and don't tell them they can return it anytime during business hours.

Trevor Brueggemann 
Rating:
5.0

Customer did not leave a comment.

John Maczuzak 
Rating:
5.0

Refer them to the location and to Paul. Paul was most helpful especially when I returned the uhaul and my car would not unlock as my new battery was too low. Paul was there and together with the Ford service department walked us through opening the door with the fob key and then he jumped the car so was able to get the battery recharged by the service department so could head back to my new home in KY.

Vicki Powers 
Rating:
5.0

Customer did not leave a comment.

Dana Olson 
Rating:
5.0

Customer did not leave a comment.

TONY KUHARSKI 
No reviews have been submitted for this location.

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