Always helpful and pleasant
Wilmer V.
Customer Reviews for ADK Kayak Warehouse
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cannot imagine doing anything better than that. Joe is an exceptional individual. Thanks for all the advice and help as we were first time users of a trailer. The entire 1400 mile ride was as smooth as silk.
Andrew D.Don't advertise the trucks for $19.95 and then charge $86.33 AND still make them put gas in! VERY misleading, false advertisement! I stayed local, used under the miles I estimated, and out more gas in than was originally in it and STILL paid more than quadruple the price you claim!
Tina R.Joe was so friendly and accommodating. I will not go anywhere else!!
Bonnie E.Always a pleasure to rent here
Wilmer V.These guys are totally amazing. Jumped on my needs at a moment's notice when everything got rearranged. Very grateful for their attention and for showing up to make sure I was going to be okay and sticking around until I was actually on the road despite the fact that they had to stay away because they had covid. Somehow or another he managed to get everything done at a distance. Very grateful.
DIANE M.Everything at this location is perfect
JEFFREY R.App was slow
jeffrey R.The experience was nice and easy and made our small move much quicker.
Robert H.Some kind of message indicating the Kayak Wharehouse is in a new location would be helpful. Person I dealt with, (i wish I got his name) was great. He is a great “face†for U Haul. He couldn't have been more accommodating!
Harold F.Quick and courteous service, and rates are reasonable. Will always use this group.
Geraldine M.Nothing, everything was professional , quick and convenient!
David R.Staff were pleasant to do business with. Would definitely recommend them to anyone
KEITH B.Remember to be sure the dolly is in the truck if customer has requested one.
Michael O.Keep it the same. Kind courtesious and friendly
Kelly R.Very professional and courteous!
Susan B.There was a dog waste in thr van
IBRAHEEMHAMID A A.Nothing
Paul O.Drop off and return was easy and simple.
Bernard L.Just keep being great
Rafael S.Joe is absolutely fantastic to work with.
JOSEPHP C.Nice, efficient, and friendly location/people.
Nestor S.Excellent service.
Kathleen P.Was really great service. I will come again.
Jim E.We had to change pick up/drop off location. The owner helped us right away and it was seamless. Thank you!
RUSSELLG N.Service was wonderful. This was our 3rd time using uhaul from this location. Would definitely use them again. Thank you
Charlotte G.Joey is the best efficient personable and he delivers when he says it thanks,Steve Mahoney
STEVEND M.Not much more than you already do
Terrys A.Excellent communication and customer service!
NANCY B.Nothing
STEPHENF L.Location called me and swore at me over the phone for needing an extension, and then threatened to file a police report. Will no longer use this location for anything.
Riley C.No problems!! Quick and easy!! Great location!!
Daniel D.The changing of locations for truck pick up was very inconvenient. Armando
armando B.Fast and easy great service
Robert A.I sent think it needs any improvement I had a great experience from beginning to end.
Vanessa D.Provide better detail and service to customers who actually reserve for a 26 foot truck and then get there and told me none was available very unprofessional after paid very inconvenience too many trips but overall got the job done with small truck
Lieshawn J.Very courteous staff, always have the truck or trailer that I need and in good working condition.
RICHARDW W.Great job!!!
DANIELE C.The guy at the front desk was super friendly and helpful 👍
Cindy W.Equipment up-to-date And they always have the rental
ANTONIO M.Great people to do business with.
Gary J.good job rent guy was nice
andrew K.Uhal, always there when you need them!
Gail D.Great rental experience
Bob P.USB port did not work and I really needed it for directions. Please get it fixed.
Daniel T.Need Cruse control on the new 15 ft trucks
Lillian S.Friendly staff and one of the cleanest uhauls I have ever rented.
Leah E.Excellent customer service!!! Very helpful staff!!!!!
Ellwood H.On top of there Game..ty
DALE D.We had a problem and it was quickly resolved. Excellent service!!
Lillian G.Give the customer the rights and benefits, when a foul up is being made; remember the customer is always right, and they can get frustrated.
Blondelle J.Just a suggedtion ... All your rental trucks should have a full tank of gas. It makes it a lot easier for the next renter not having to lose time on the first day having to fuel up early.
Gerald R.Easy to access, fast service, has one issue that was rectified promptly. Would recommend this as a rental location.
Christopher S.No problems and no improvements needed
Teresa H.Best company to deal with!
Shawn M.Good experience and service
Teresa H.Easty puck up and drop off
Christopher D.Convenient location that had a auto transport on site I didn't have to drive an hour to pick up.
Gerald S.