Customer Reviews for ABC Storage
(U-Haul Neighborhood Dealer)

23 reviews

600 Carson Rd   Ishpeming, MI 49849

(906) 464-6390

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(906) 464-6390

600 Carson Rd
Ishpeming, MI 49849

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

My biggest complaint is that, it was done all online without a representative. I am just not ready for all this future technology. I am so glad my boys were with me, and they were able to walk me through it. Same thing with the drop off. I had to do it all online, park the truck, take pictures and put the keys in the drop box. I guess this is just something that I am going to have to get use too!

goldie stacey 
Rating:
3.0

I did not get my deposit back immediately and was not told about it until after it was taken from my bank account. I was not impressed. Still waiting on the deposit ba k actually.

Greg Cardew 
Rating:
1.0

Make sure equipment is well maintained, improve quality of locks, make sure the correct key is in the assigned box, ensure correct key is available for assigned truck

Kyla Vasseau 
Rating:
5.0

Customer did not leave a comment.

Vickie Schwemin 
Rating:
5.0

N/A

STEVEN COLE 
Rating:
5.0

Customer did not leave a comment.

James Cox 
Rating:
5.0

Customer did not leave a comment.

Michelle Koster 
Rating:
5.0

Customer did not leave a comment.

Michelle Koster 
Rating:
3.0

Customer did not leave a comment.

Gavin Bollinger-Brown 
Rating:
1.0

I returned the unit with approximately the same amount of fuel that we left with, right around a quarter tank and you charged me over 50 dollars for 11 gallons. My reviews here and other places will obviously cost you more than 50 dollars, that was stupid. We brought the truck back a day early too. You threw away a series of good reviews over nothing, losing money doing so.

Neil Carpenter 
Rating:
5.0

The return instructions on the website were confusing. It said both “miles traveled” and “mileage shown on the odometer,” which are two different things. When I entered the miles on the odometer it put a decimal point where it shouldn’t be (the truck had about 15,000 miles on it). Overall my experience was very good though!

Sarah Wortham 
Rating:
2.0

Worked out ok but it’s just a dirt lot with nobody around.

Jeffrey Johnson 
Rating:
5.0

Customer did not leave a comment.

Michael Michaud 
Rating:
3.0

Difficult to find and at first couldn't locate our reservation.

Dale Busser 
Rating:
4.0

We were charged 25 dollars for not sweeping out truck when everything we put into truck was removed from truck and we didn’t leave anything in truck bed. Manager said he sent pictures but we didn’t receive any and truck bed was as clean as when we got it.

STACIE GOODREAU 
Rating:
5.0

Registration was confusing. I registered for a location in marquette, but was then sent to ishpeming with no reason why. I had to call a few different places before I got it figured out.

Haley Tasiemski 
Rating:
5.0

Customer did not leave a comment.

Emerson Fuller 
Rating:
5.0

It took us an hour to clean the ice off the windshield. It was very thick.

Jessica Korhonen 
Rating:
1.0

Park trucks 10 more feet to the left. This will allow for enough room to back up larger trucks than the tight space inbetween the truck and the storage building I was given. Trucks could also be spaced further apart. There were only 2 trucks in the entire lot and thy were parked 2 feet apart, making it hard to cut the wheel to back out without hitting the other truck. There is ample space to park trucks at this facility, I am not sure why thy are parked in such a tight space.

JOSHUA ALLEN PENROSE 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Lacosse 
Rating:
5.0

Great customer experience! They helped hook everything up for a quick one day rental!

Dannan Hodge 
Rating:
5.0

Lets address your incredibly poor computer registration it was the absolute worst and your toll free assistance when registering really sucked. Fortunately real people at the pickup and drop off points were incredibly helfpuf. But everthing else was a total nightmare. I would never rent from Uhaul again. You got some software designer that is a complete idiot. You need to redo your whole system

Chuck Hartman 
Rating:
5.0

Customer did not leave a comment.

Adam Valeski 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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