Customer Reviews for ABC Auto Boat & RV Storage Inc
(U-Haul Neighborhood Dealer)

2,987 reviews

1616 SE Van Skiver Rd   Port Orchard, WA 98367
(Bethel Road and Van Skiver DO NOT BLOCK GATE, No after hour drops without DLR prior approval.)

(360) 876-9222

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 876-9222

1616 SE Van Skiver Rd
Port Orchard, WA 98367
(Bethel Road and Van Skiver DO NOT BLOCK GATE, No after hour drops without DLR prior approval.)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer service at this location is excellent.

Corey Wyatt 
Rating:
5.0

Chuck is awesome. I will always rent from ABC Storage & Uhaul in Port Orchard Washington.

TONYA MORRIS 
Rating:
5.0

Customer did not leave a comment.

Patricia Rudolph 
Rating:
5.0

Friendly, professional and great service.

FRANCOIS VIGNERON 
Rating:
5.0

Love the guy who runs the place. He's always friendly, funny, and so helpful. Equipment is always in great condition.

Julie Estrada 
Rating:
5.0

Just keep up the awesome customer service!

Alex Kehm 
Rating:
5.0

On the 26 foot trucks, they should provide assistance to make sure the mirrors are in the correct position since it requires an Allen wrench to adjust for safety, prior to leaving the lot. Other than that they are a great place to get a truck.

Eda Egashira 
Rating:
5.0

Everything was perfect. The right equipment was ready when I arrived.

PATRICIA SALAS SALAS 
Rating:
5.0

Customer did not leave a comment.

Jose Silva 
Rating:
5.0

Suppurb counter person.

KIM CORCORAN 
Rating:
5.0

Customer did not leave a comment.

Kimberlee Ablitt 
Rating:
5.0

Chucks an amazing guy, super easy and stress free rental every time

MICHAEL BRUSSARD 
Rating:
5.0

Keep up the good work

Jason Cook 
Rating:
5.0

It would be nice to have wifi access in the parking lot for uploading photos while completing the online return.

CODY NIEMI 
Rating:
5.0

Nice guy, well prepared, goods help. Thank you!

John Bramwell 
Rating:
5.0

The guy that helped was amazing!

MATTHEW WYATT 
Rating:
5.0

Customer did not leave a comment.

Angela White 
Rating:
5.0

Customer did not leave a comment.

mauricio calderon 
Rating:
5.0

Customer did not leave a comment.

Lori Shaw 
Rating:
5.0

Customer did not leave a comment.

Zachary Cepeda 
Rating:
5.0

Great customer service! I will chose this location again.

Keith Garton 
Rating:
5.0

Customer did not leave a comment.

John Kranjcevich 
Rating:
5.0

Customer did not leave a comment.

DOUG SMITH 
Rating:
5.0

Customer did not leave a comment.

Jason Harnly 
Rating:
5.0

nothing, Great Customer Service

Kerry Stevens 
Rating:
4.0

Customer did not leave a comment.

lynn bradshaw 
Rating:
5.0

Customer did not leave a comment.

Bryan Dean 
Rating:
5.0

I have been a loyal faithful client for about ten years & I won't go anywhere else...

WILLIAM CASTLE 
Rating:
5.0

Chuck was awesome !

PATRICK JOHNSON 
Rating:
5.0

Very professionally managed, great customer service and support.

FRANCOIS VIGNERON 
Rating:
5.0

Awesome service. Great vibe in the office, lots of local old historical photos. I Was in and out in no time flat.

JESSIE METZ 
Rating:
5.0

Customer did not leave a comment.

MARGRET DELANEY 
Rating:
5.0

Customer did not leave a comment.

Ron Jensen 
Rating:
5.0

Fast & friendly service.

Chon Nguyen Jr 
Rating:
5.0

Smooth, clean process. This is the third time I’ve rented a motorcycle trailer from this location. Always an easy process.

Constince Sanchez 
Rating:
5.0

Customer service was excellent.

Douglas Taylor 
Rating:
5.0

Nothing! It’s the best!

TOMMY THOMAS 
Rating:
5.0

Best customer service.

DAVID Hatton 
Rating:
5.0

Very easy in and out. Everything worked 100%.

mike parker 
Rating:
4.0

Staff here are super friendly and helpful. This is mo goto U-haul. Great service every time.

Daniel Welty 
Rating:
5.0

Customer did not leave a comment.

David Roinestad 
Rating:
5.0

Customer did not leave a comment.

Chris Sturgis 
Rating:
5.0

No improvement needed! Great service that started with first phone call to ask about availability. They gave us referrals for other possibilities if needed. The price was good, friendly and easy process!!

JIM GOIN 
Rating:
5.0

Nothing that I can think of. They are the most helpful people and very understanding with things!! Great customer service and a life saver when things didn't go as planned!!!

Meaghan Hallock 
Rating:
5.0

Customer did not leave a comment.

Christopher Pursley 
Rating:
5.0

Chuck was extremely friendly and helpful and turned a frustrating time on my part into a very positive experience.

Shawn Walker 
Rating:
5.0

Nothing Great Service

BARRY SONENSHEIN 
Rating:
5.0

Nothing. Great customer service. Polite, and fun too talk to

Michael Haven 
Rating:
5.0

Excellent service, would recommend. Super helpful.

Roxanne Aiken 
Rating:
5.0

No improvements needed! Great customer service and value.

Steve Hiday 
Rating:
4.0

the employee called me by name and was on top of his game!

Saul Hernandez 
Rating:
5.0

There was broken glass in the trailer and little pieces of trash. I swept it out, but didn’t notice it until after I had put items in the trailer. The gentleman that rented the trailer to me was wonderful. He went above and beyond and was very helpful.

Roxanne Aiken 
Rating:
5.0

Customer did not leave a comment.

Mike Kelly 
Rating:
5.0

Customer did not leave a comment.

Mason Emley 
Rating:
5.0

Give more freedom to the individual locations that rent u-haul. I love them to rent everything in their yard. At any time to make money.

JAMES DES 
Rating:
5.0

Customer did not leave a comment.

David Herrera 
Rating:
5.0

The truck was ready, the staff person was very friendly and helpful.

Robert Regovich 
Rating:
5.0

Excellent Customer Service!!!!

FREDRICK AVERY 
Rating:
5.0

Excellent service and friendly atmosphere!

Donald Fraser 
Rating:
5.0

Customer did not leave a comment.

Vanessa Wilson 
Rating:
5.0

This is by far the best location, super friendly

Raymond Sutton 
Rating:
5.0

There needs to be customer-accessible wifi outside the office to facilitate online returns. Cell service is weak and uploading pictures is difficult.

Cody Niemi 
Rating:
5.0

Best U-Haul location around

Maxwell Knowles 
Rating:
5.0

Customer did not leave a comment.

Scott VanderStaay 
Rating:
5.0

Customer did not leave a comment.

YVONNE BROWN 
Rating:
5.0

Friendly personnel and professional level service - an excellent location.

Sam Blanchard 
Rating:
5.0

Awesome, friendly customer service.

DARRELL DIXON 
Rating:
5.0

Friendly, easy process. Out in minutes

Dennis Duff 
Rating:
5.0

Very nice experience. Would use this company again

LARRY DAEHELER 
Rating:
5.0

Best service I’ve ever had with uhaul

Jerry Meyers 
Rating:
5.0

Excellent customer service

Martin Shepherd 
Rating:
5.0

Great customer service, friendly and welcoming. Very fast rental processing and checkout! 10/10 would recommend!

Kory Mahoney 
Rating:
5.0

Super great experience. I don’t remember the gentleman’s name who helped me but he was awesome.

Reinout Schoolderman 
Rating:
5.0

Nothing. Awesome customer service!!

Michael Conover 
Rating:
5.0

Customer did not leave a comment.

Scott Spangler 
Rating:
5.0

This is my second time renting a motorcycle trailer from this location. Excellent service, has the equipment needed, timely checkin and return. Overall great experience.

Constince Sanchez 
Rating:
5.0

Customer did not leave a comment.

Timothy SILVERMAN 
Rating:
5.0

Awesome customer service.

Todd McCoy 
Rating:
5.0

Excellent customer service. Chuck behind the counter is super nice. Always a pleasure to work U-Haul.

Steven Perez 
Rating:
5.0

Chuck was super helpful

Nick Fleetwood 
Rating:
5.0

Customer did not leave a comment.

Daniel Davis 
Rating:
5.0

Customer did not leave a comment.

Susan Inglis 
Rating:
5.0

Customer did not leave a comment.

Kevin Bennet 
Rating:
5.0

Customer did not leave a comment.

KYLE MORRILL 
Rating:
1.0

We were given the wrong truck, a 10 ft when we reserved a 15 foot. We were called after we left the location but told that the paperwork would be too much if we came and switched the truck so we would been given a "deal" on the rental. Well, that deal was just being able to bring it back a few hours later than scheduled. We did not have a ramp and due to the smaller size had to make more trips than planned which caused us more cost in mileage. So that "deal" was really just to cover themselves and ended up costing us more money and time. Go somewhere else.

Leah Baugh 
Rating:
5.0

Customer did not leave a comment.

Ben Wagner 
Rating:
5.0

Customer did not leave a comment.

JOHN RABENSTEIN 
Rating:
5.0

The gentleman behind the counter (?Chuck?) was very personable and helpful both when we checked in and out. Prior to our arrival he had even noticed that there were two reservations with the same last name, and called to make sure that this wasn't a mix-up and that we really did want two trucks!

James TOOP 
Rating:
5.0

Customer did not leave a comment.

Michael Soha 
Rating:
5.0

I use this location as much as possible because of the customer service and condition of the trucks. Thanks again!, Julie Wall

Julie Wall 
Rating:
5.0

The first location I went to near the Gorst gas station was not only in an unmarked locksmith shop, but the man inside was of no help and directed me to the app. When I explained the app didn't work he told me to call the phone line for them to do it. I was super confused on why he refused to help. When I booked online they send me to the ABC Boats and RV uhaul rental location and I was greeted by one of the most helpful men. I'm embarrassed to say I didn't get his name. The quoted price online was easily a few hundred Dollars which he said was ridiculous for me traveling close to about 7 miles away. He cancelled that order. As his local system was down, he used his own phone to help me book(because my app wasn't working still) and found a way to make the total close to a quarter of the original charge before taxes and fees for 1 day of use. I ended up calling him early the next day and asking to extend the return time. He said I could drop it off the same time the following day. Due to some familial chaos and a short trip to the hospital later, I sadly wasn't able to use the 2nd day I paid for and I returned the truck early. He was so kind as to not hold me to that 2nd days cost and show me some human kindness. A truly positive and kind man.

Megan Saylors 
Rating:
5.0

Customer did not leave a comment.

bryan munga 
Rating:
5.0

Customer did not leave a comment.

Marissa Liebswager 
Rating:
5.0

The gentleman manning the counter was so kind and helpful

Josh Woo 
Rating:
5.0

Best U-haul in the area!

Stephen Granito 
Rating:
5.0

Customer did not leave a comment.

Cecil Wade 
Rating:
5.0

Improvement not needed.

Michael Yochum 
Rating:
5.0

Best Uhaul dealer around Customer service is the best

DAN PARKER 
Rating:
5.0

Chuck is a great representative of customer service, you all should be proud to have him. JJ

John Johnson 
Rating:
5.0

This place is really professional and really efficient to get you your rental needs so I highly recommend this location

Ty Lindsay 
No reviews have been submitted for this location.

Additional Services at this Location

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