Customer Reviews for A1 Storage King
(Distribuidor de U-Haul del vecindario)

375 comentarios

500 Martin Luther King Blvd SR 544   Winter Haven, FL 33881

(863) 877-0501

Horarios de la ubicación

  • Lun. - jue.: 9 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(863) 877-0501

500 Martin Luther King Blvd SR 544
Winter Haven, FL 33881

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 9 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 1 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

Super experience. Thank you very much!

Bill T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD M. 
Clasificación:
5.0

Nothing staff was all knowledgeable and friendly

Marianne B. 
Clasificación:
4.0

El cliente no dejó un comentario.

WAYNE H. 
Clasificación:
5.0

I think with the 10 foot trucks, there should be access to a ramp as part of the rental, it did make it difficult to raise heavy items up to the truck, in my opinion of course . I didn't need a bigger truck, just better access for lifting

stephanie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleta S. 
Clasificación:
5.0

Excellent service.

Luz de Borinquen A. 
Clasificación:
4.0

Very nice lady l am satisfy .

Elsy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cara D. 
Clasificación:
1.0

Was supposed to get refunded for my trip and I have not see any money back at all. This company is by far the worst I've ever dealt with to move.

ALYSSA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandria C. 
Clasificación:
4.0

Issues are with corporate, I was routed to several locations which either did not have what I was renting when I arrived or changed my pick up time to one that was unacceptable. I had to reschedule everything and then the location services portion of the mobile pickup software didn't work at any location following all instruction to the tee including ensuring proper configuration. Software sucks you should stop claiming mobile pickup services when they dont work!

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammora H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willis V. 
Clasificación:
5.0

Brittany was an awesome emplyee she went out of her way to make sure I was upgraded anddid so very efficiently. Appreciate someone working with great work and People skills..

Shirley L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dency T. 
Clasificación:
2.0

Fix the vehicle they are hard to drive with broken mirror. The clerk changed the original order so I had to call you to tell you where I was dropping the truck off at.

MICHAEL H. 
Clasificación:
5.0

THE YOUNG LADY WAS VERY EFFICIENT, AND NICE.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James A. 
Clasificación:
4.0

We already recommended. Your staff was wonderful.

Charlotte T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL C. 
Clasificación:
5.0

Good the way you are doing business

RODOLFO G. 
Clasificación:
5.0

Friendly staff. Met me right as I pulled up, and we were on our way in just a few minutes.

PHILIP D. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

Satisfied, excellent service

Gilberto G. 
Clasificación:
4.0

Waiting area.

Kazomie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shean A. 
Clasificación:
5.0

Im disable and the customer service is perfect for people with limitations

guillermo M. 
Clasificación:
5.0

The Individual who greeted me was very sweet and concerned about my situation and quickly assisted me with my reservation. She made sure that I received the best price and was considerate with my time because she knew I was running late. Great location ALWAYS received EXCELLENT service. I just moved to the area this month and this is the location that I would recommend to others in the futureðŸ'ðŸ'Great staff and most importantly they care about their customersðŸ'ðŸ'

TENEKA H. 
Clasificación:
5.0

Totally Awesome

MELISSA B. 
Clasificación:
3.0

The location was closed when I returned it on Saturday when I was done unloading it. I tried to access the link for return and it wasn't working. I was finally able to access the link Sunday. Even though I dropped it off Saturday at 4pm. I was hoping to get a days credit, but the link wasn't working, as I said, until the day I was supposed to return it. Not happy about that! Was basically changed for another day when I didn't have it, even though I was told I could bring it early, and get a days refund.

April D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

Brittany was GREAT!! She was so helpful and answered all my questions I will continue my business with you thanks to her..great job in hiring her..Thank You!!

Yadira O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn O. 
Clasificación:
5.0

Seating outside

MICHAEL F. 
Clasificación:
5.0

The staff were friendly and very helpful, I would highly recommend.

Anneliese S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khadaijah M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donna A. 
Clasificación:
5.0

Customer service is aboluy satisfactory. Would definitely recommend that location. ðŸ'ðŸ'

Okeenia C. 
Clasificación:
5.0

Great job

Fausto B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
3.0

Waited almost 45 minutes to get checked out. Paid online and was charged more than it stated. Also an additional fee of $59.78 two days later. Told we did not want the insurance. Expect a reimbursement for this amount. Please contact Ed @ 616-891-1673

Edward E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Phyllis M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jean AND France S. 
Clasificación:
5.0

no comments

NELSON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELMY A. 
Clasificación:
1.0

When I called and lady said she was too busy to look up my order to answer the question I had. I was told if I drop the trailer off in the 1st 24 hrs, I would be credited back for the second day. But because she didn't look up my account to see that it was a one way 48hr min. I did not get any credit back. I would have used the trailer another day and not have rushed it back had that been the case. This was very disappointing. When I got there I walked inside the store front and was yelled at to go back outside as they don't let anyone in their office due to covid. They could have had a sign, locked the door or told me politely. Yelling at me to get out of their office is unprofessional and unacceptable.

JESSE H. 
Clasificación:
1.0

This company continued to mistakenly send many emails to me after I responded to them that I was not in the state of Florida and I was not their customer. Please correct your error.

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto M. 
Clasificación:
5.0

Customer service was awesome. Manager was great!

MELFORD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ameeri A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lydia R. 
Clasificación:
1.0

I ordered at another location and you cancelled it and made me go alot farther to another location by saying the first one was closed. This wad incorrect. It was open and is always opened at 9 am every day. I checked with them and they had 2 20 footers there. I had to go to a longer location and had to get a shorter truck and had to make a 2nd load because of ir. Yiu all dud me wrong and I will he contacting corporate

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
5.0

Very friendly agent

Lynn T. 
Clasificación:
4.0

El cliente no dejó un comentario.

rafael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anrhony L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

The service is great

Junior A. 
Clasificación:
1.0

I look all information before online and I select the location that I pickup the truck and next I are outside with truck do not have sufficient gas and them call me I don't return the truck to the location is more near and convenient for me them charge me more money when that supose to give me the credit I return a truck a lot more gas them give me a truck

PEDRO R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregg B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILBERTO V. 
Clasificación:
5.0

Everything was excellent even in our nations challenge

Randy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda N. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick M. 
Clasificación:
5.0

The Queen is great......always smiling and happy....good customer service.....

Carter W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eve L. 
Clasificación:
4.0

Honor reservist first.

GLENNIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

john W. 
Clasificación:
5.0

Great Service.100%

MARGARITA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arthur G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Becky D. 
Clasificación:
4.0

El cliente no dejó un comentario.

VADIM P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Yessenia S. 
Clasificación:
5.0

I rent here because of the service and friendliness of the staff, as a scout leader I believe in loyalty.

KARL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

Unfortunately we were rerouted to this location through U-Haul to obtain our truck for a 6:00 reservation; in which they made. After driving out of our way to this location, we realized it was closed. I waited for one hour for reservation time to arrive; in hopes of a self checkout to be available. It was not. After further calls, I was told I would have to return in the am when they open. Total lost time was well over 2 hours. Waiting on line with call center and getting disconnects was a huge irritant. It was a very long and trying time. I would hope some form of compensation would arrive. On a good note, the following morning we were greeted & treated very pleasantly! Quick in & out and very happy with this location.

Tony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio O. 
Clasificación:
5.0

Easy check-in with wonderful staff!

Phillip H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer G. 
Clasificación:
3.0

Worst service ever. At this location you can't get your cash deposit at all and card deposits take 3 to 5 business days to be returned. We were never told this. I would never use this company again. We got a flat tire on the trailer hitch that held our vehicle. We were stuck on the side of the highway for 2 1/2 hours at midnight till 230 am with a premmie baby and our pet. We called and called the customer service and waited 30 mins each time to talk to someone. Not only did we miss our check in time we had fees to pay for being late. Everything we had planned was delayed and cost us more money. I requested a refund of some kind and was told it would go to upper management and wouldn't get a response for 3 days at least. I am beyond upset out a lot of money. I would never ever use this company again and for any families out there i would not recommend this company for you they obviously don't care about the average working American

LADARRIN B. 
Clasificación:
5.0

Excellent!

JOSE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

leslie S. 
Clasificación:
5.0

Job well done!

Andrew L. 
Clasificación:
5.0

Very good... had a floor jack for my use to get the trailer off the bar.... I don't think I could of done it without one.

John W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry P. 
Clasificación:
5.0

amazing customer service

OMAR S. 
No se han enviado comentarios para esta ubicación.

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