Satisfied, excellent serviceGilberto G.
Customer Reviews for A1 Storage King
(Distribuidor de U-Haul del vecindario)
Winter Haven, FL 33881
Services at this Location:
- Lun. - jue.: 9 a. m. - 5 p. m.
- Vie. - sáb.: 8 a. m. - 5 p. m.
- Dom.: 8 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Waiting area.Kazomie T.
El cliente no dejó un comentario.Charles W.
El cliente no dejó un comentario.Shean A.
Im disable and the customer service is perfect for people with limitationsguillermo M.
The Individual who greeted me was very sweet and concerned about my situation and quickly assisted me with my reservation. She made sure that I received the best price and was considerate with my time because she knew I was running late. Great location ALWAYS received EXCELLENT service. I just moved to the area this month and this is the location that I would recommend to others in the futureðŸ'ðŸ'Great staff and most importantly they care about their customersðŸ'ðŸ'TENEKA H.
Totally AwesomeMELISSA B.
The location was closed when I returned it on Saturday when I was done unloading it. I tried to access the link for return and it wasn't working. I was finally able to access the link Sunday. Even though I dropped it off Saturday at 4pm. I was hoping to get a days credit, but the link wasn't working, as I said, until the day I was supposed to return it. Not happy about that! Was basically changed for another day when I didn't have it, even though I was told I could bring it early, and get a days refund.April D.
El cliente no dejó un comentario.John W.
Brittany was GREAT!! She was so helpful and answered all my questions I will continue my business with you thanks to her..great job in hiring her..Thank You!!Yadira O.
El cliente no dejó un comentario.Evelyn O.
Seating outsideMICHAEL F.
The staff were friendly and very helpful, I would highly recommend.Anneliese S.
El cliente no dejó un comentario.Khadaijah M.
El cliente no dejó un comentario.Donna A.
Customer service is aboluy satisfactory. Would definitely recommend that location. ðŸ'ðŸ'Okeenia C.
Great jobFausto B.
El cliente no dejó un comentario.Kimberly S.
Waited almost 45 minutes to get checked out. Paid online and was charged more than it stated. Also an additional fee of $59.78 two days later. Told we did not want the insurance. Expect a reimbursement for this amount. Please contact Ed @ 616-891-1673Edward E.
El cliente no dejó un comentario.Phyllis M.
El cliente no dejó un comentario.Jean AND France S.
no commentsNELSON C.
El cliente no dejó un comentario.DELMY A.
When I called and lady said she was too busy to look up my order to answer the question I had. I was told if I drop the trailer off in the 1st 24 hrs, I would be credited back for the second day. But because she didn't look up my account to see that it was a one way 48hr min. I did not get any credit back. I would have used the trailer another day and not have rushed it back had that been the case. This was very disappointing. When I got there I walked inside the store front and was yelled at to go back outside as they don't let anyone in their office due to covid. They could have had a sign, locked the door or told me politely. Yelling at me to get out of their office is unprofessional and unacceptable.JESSE H.
This company continued to mistakenly send many emails to me after I responded to them that I was not in the state of Florida and I was not their customer. Please correct your error.Sean C.
El cliente no dejó un comentario.Mary S.
El cliente no dejó un comentario.Roberto M.
Customer service was awesome. Manager was great!MELFORD G.
El cliente no dejó un comentario.Ameeri A.
El cliente no dejó un comentario.Lydia R.
I ordered at another location and you cancelled it and made me go alot farther to another location by saying the first one was closed. This wad incorrect. It was open and is always opened at 9 am every day. I checked with them and they had 2 20 footers there. I had to go to a longer location and had to get a shorter truck and had to make a 2nd load because of ir. Yiu all dud me wrong and I will he contacting corporateThomas C.
El cliente no dejó un comentario.JEFFREY H.
Very friendly agentLynn T.
El cliente no dejó un comentario.rafael F.
El cliente no dejó un comentario.RICHARD L.
El cliente no dejó un comentario.Anrhony L.
El cliente no dejó un comentario.John M.
The service is greatJunior A.
I look all information before online and I select the location that I pickup the truck and next I are outside with truck do not have sufficient gas and them call me I don't return the truck to the location is more near and convenient for me them charge me more money when that supose to give me the credit I return a truck a lot more gas them give me a truckPEDRO R.
El cliente no dejó un comentario.Gregg B.
El cliente no dejó un comentario.WILBERTO V.
Everything was excellent even in our nations challengeRandy S.
El cliente no dejó un comentario.Wanda N.
El cliente no dejó un comentario.patrick M.
The Queen is great......always smiling and happy....good customer service.....Carter W.
El cliente no dejó un comentario.Eve L.
Honor reservist first.GLENNIS C.
El cliente no dejó un comentario.john W.
Great Service.100%MARGARITA T.
El cliente no dejó un comentario.Arthur G.
El cliente no dejó un comentario.Becky D.
El cliente no dejó un comentario.VADIM P.
El cliente no dejó un comentario.Yessenia S.
I rent here because of the service and friendliness of the staff, as a scout leader I believe in loyalty.KARL P.
El cliente no dejó un comentario.John T.
Unfortunately we were rerouted to this location through U-Haul to obtain our truck for a 6:00 reservation; in which they made. After driving out of our way to this location, we realized it was closed. I waited for one hour for reservation time to arrive; in hopes of a self checkout to be available. It was not. After further calls, I was told I would have to return in the am when they open. Total lost time was well over 2 hours. Waiting on line with call center and getting disconnects was a huge irritant. It was a very long and trying time. I would hope some form of compensation would arrive. On a good note, the following morning we were greeted & treated very pleasantly! Quick in & out and very happy with this location.Tony P.
El cliente no dejó un comentario.Julio O.
Easy check-in with wonderful staff!Phillip H.
El cliente no dejó un comentario.Jennifer G.
Worst service ever. At this location you can't get your cash deposit at all and card deposits take 3 to 5 business days to be returned. We were never told this. I would never use this company again. We got a flat tire on the trailer hitch that held our vehicle. We were stuck on the side of the highway for 2 1/2 hours at midnight till 230 am with a premmie baby and our pet. We called and called the customer service and waited 30 mins each time to talk to someone. Not only did we miss our check in time we had fees to pay for being late. Everything we had planned was delayed and cost us more money. I requested a refund of some kind and was told it would go to upper management and wouldn't get a response for 3 days at least. I am beyond upset out a lot of money. I would never ever use this company again and for any families out there i would not recommend this company for you they obviously don't care about the average working AmericanLADARRIN B.
El cliente no dejó un comentario.WILLIAM C.
El cliente no dejó un comentario.leslie S.
Job well done!Andrew L.
Very good... had a floor jack for my use to get the trailer off the bar.... I don't think I could of done it without one.John W.
El cliente no dejó un comentario.Larry P.
amazing customer serviceOMAR S.
Inside of store was off limits due to Covid. Didn't like that I had to drive 15 miles to drop it off as there were many other U-Haul dealers closer.william S.
Call person was very friendlyCurtis H.
friendly staff quick in n outJose G.
El cliente no dejó un comentario.PASCAL B.
El cliente no dejó un comentario.Lewis S.
El cliente no dejó un comentario.Erin H.
Service on both occasions I have rented has been extremely professional, timely, courteous. The location is easy to find, easy to get in and out of...thanks for a great experience on both occasions I have rented in the last few weeks.Glynnda W.
It would be nice to be able to come into the office instead of everything being done as we stand outside.Kim E.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Alexander A.
The experience with this particular U Haul was excellent. We had a very unexpected need for the truck and had to make the rental last minute. The truck we asked for was available on time at our pick up location. The agent was courteous and professional, We had no problems with the very clean vehicle and our trip went very well. Thanks U Haul.Glynnda W.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Chris or Pam H.
Check in experience went very well - friendly & professionalPhillip B.
The young man who greeted me was very friendly and had a great attitude. I have rented trucks here about 3 times (they don't seem to have that many in stock - I used a 10' truck). It was in good shape, and I left in a good mood! Highly recommend this place!Benjamin M.
El cliente no dejó un comentario.COURTNEY J.
Too small and hard to park Uhaul for someone who isnot experienced.Niki F.
El cliente no dejó un comentario.Allen J.
El cliente no dejó un comentario.Fernando C.
Little tight but okTanya P.
more worried about storage then u-haulIrene F.
El cliente no dejó un comentario.Michael K.
Everything was great. Really liked the young lady who take care of us.Phillip M.
Brittney did an exception job preparing contract and getting our trailer ready. Highly recommended. Thanks Brittney.LARRY F.
We have rented U-Haul trailers from this location several times. Always friendly, always helpful, always a great experience. That's why we keep coming back. ¡Gracias!Laurette L.
El cliente no dejó un comentario.Gerline A.
Amazing customer service...100% recommendNoemi C.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.tyrell H.
El cliente no dejó un comentario.ANTHONY A.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.Betheny P.
El cliente no dejó un comentario.Shawn C.