Comentarios del cliente para A-1 Self Storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de A-1 Self Storage
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Carl H. en
The lady that assisted me was friendly and very helpful. The overall cost of the local rental was reasonable and the truck was just fine for what I needed.
Charles P. en
The staff was very helpful and INCREDIBLY friendly!! I will ALWAYS use this location for my UHaul rentals moving forward, because of this! I can't express how wonderful these folks are!!
Maranda W. en
The office staff in this location is very nice and helpful. And the automatic lights inside the moving truck were much appreciated. Will definitely be using uhaul again.
David E. en
Type of oily residue on the floor that made it slightly slick. I had no trouble unloading or loading, was a colorless slippery substance but not hazardous.
Aaron B. en
Absolutely friendly and cordial staff overall a very pleasant experience!!!
Scott M. en
Overall experience was excellent, couldn't have been better.
Glenn H. en
The attendant processing the rental was very courteous, efficient, and congenial. She was very professional and a good representative for the company.
Andrea D. en
Clean, spacious and convenient location. Check-in was smooth and Jessica was really helpful and friendly!
carol K. en
I returned the truck after business hours. The facility must rent parking space from people next door, which was very confusing trying to return the truck with no one there. Once I located the sign on the door of actual business, it explained about where to park vehicle, but we went to 3 places in the rain trying to figure it out.
William C. en
Nothing. My experience was great
AMY SAKHARE MADELYN S. en
Staff was very friendly and helpful. I would definitely recommend them.
JESSICA S. en
Great facility and friendly staff.
SCOTT MYRTLE B. en
Friendly staff! Access to unit was always clean and clear! Never experienced any issues!
Cody B. en
All around a very positive experience. The only negative is they “do not participate” in the free months rental of a storage unit as advertised by uhaul. The staff is friendly and efficient.
KEN H. en
Other than the bird droppings all over the floor when we moved in, I don’t have any other complaints. The lady that worked most Saturdays was very friendly and welcoming.
DELLIE S. en
Incredible owners and staff!!!
TOM B. en
Staff was helpful and competent. Jessica and Janet were wonderful to work with.
Cody B. en
Super friendly staff, A++++++++++++ experience I HIGHLY recommend and the lady working was excellent!
DONNA W. en
Extremely efficient process to rent a locker and then process out. Conducted rental request over the phone and via email and staff ensured a flawless process. Very clean and well lit.
Norma D. en
Exceptional customer centered service. Staff was friendly. Highly recommend this location. 100 percent satisfied.
Stephen S. en
I was told I would only be charged 224 dollars and was charged 279 dollars I will be moving again on August 5th I think I am gonna go with another truck rental company
Kathy B. en
The pickup lo was excellent!! The drop off location had very poor parking and was dangerous after hours.
TIM R. en
Great location and facility! Donna and Janet are awesome!
TIM R. en
Donna and Janet are great to help me get trucks when needed!
Justin K. en
Their wasn't no one there
Seth B. en
The large 26-foot truck was parked and located in a way that made it difficult to exit A-1.
daniel S. en
They need more room to get out of the road when parking the truck to leave it for self return. Also it was a little hard to see where to leave the key (may be they could have a sign pointing to the hole in the door for key drops.
TIM R. en
Always great customer service
TIM R. en
Always a pleasant experience to rent from these folks!
TIM R. en
Great location and awesome customer service!
TIM R. en
Donna always very helpful and friendly at front desk!
TIM R. en
Great staff and facility, always nice and clean!
Dayna H. en
Great customer service.
Tim R. en
Excellent customer service!!
Tim R. en
Excellent customer service! Location is always nice and clean!
Dwayne C. en
Very nice truck staff was professionally and very nice
Tim R. en
Great location, great customer service!!
Tim R. en
Office is always neat and clean and Donna at the front desk is very helpful!
madeline P. en
Said they didn't take trailers even though I selected it on my agreement. Lady was nice but still was a hassle.
Tim R. en
Excellent customer service!
Tony D. en
Everything was fine. Building and grounds were well maintained. No problems at all with the rental.
Tim R. en
A-1 facility is always nice and clean, very friendly staff to work with!
Tim R. en
Great facility, awesome customer service!!
JOHN A. en
The customer service at A-1 was fantastic and I truly appreciate them and the ease of doing business with them.
TIM R. en
Great people and nice, clean facility, will use them again!!
Tim R. en
Very nice facility and ladies at front desk are awesome!
Tim R. en
Great van, perfect size, drove and handled great, and as usual, Donna and Janet were great in making sure we had a van! Great facility!
Tim R. en
Thanks again Donna for all your help!
Tim R. en
Great facility, Donna is great to work with us in making sure we have a truck when we need it!
Tim R. en
The ladies at front desk are awesome to work with!
ANETTE K. en
we had to unload part of the freight due to tires going flat,then didn't get all merchandise because we didn't have time to wait for someone to come and fix tires so we had to go back with pickups the next week.she was busy answering phone calls about storage facility and did not do the inspection sheet could have caused problem when returned if scratch or dent was on truck when we rented
DENISE R. en
My husband thought the tires were a little to worn, but other than that, it was fine.
Richard S. en
I made a reservation online a full week prior to pickup and then the day before I was to move I was told you did not have a 17' truck!!!! What is the point in reserving online if you can't guarantee a truck? I will probably pick another company in the future
susie M. en
We originally had a confirmed reservation to pick a truck up at 9 am in Damascus, Va. When we went to get the truck, the business was closed. I called the 1-800 number for Uhaul and they said for me to hold on. They then said that the people had overslept and would be there soon. No one ever showed up so I called Uhaul again. (around 10;15) They apologized and said they had located a truck in Abingdon, Va., about 15 miles away. We were thankful to find a truck but very disappointed in the experience we had concerning the confirmed reservation at the Damascus, Va. location.
John A. en
Donna the clerk didn't want to do walk around to inspect vehicle with me because it was cold outside and did not conduct one.
ANITA M. en
It's a small location and they took good care of me.