Customer Reviews for A1 Mini Storage
(U-Haul Neighborhood Dealer)

208 comentarios

414 Hwy 16 N   Taylorsville, NC 28681

(828) 635-7244

Horario

  • Mon–Tue
    9 a. m. - 5 p. m.
  • Miércoles
    9 a. m. - 12 p. m.
  • Thur–Fri
    9 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/23/2022 - 12/26/2022: cerrado
  • 12/31/2022: cerrado
  • 1/2/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(828) 635-7244

414 Hwy 16 N
Taylorsville, NC 28681

Servicios en esta ubicación:

Horario

  • Mon–Tue
    9 a. m. - 5 p. m.
  • Miércoles
    9 a. m. - 12 p. m.
  • Thur–Fri
    9 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/23/2022 - 12/26/2022: cerrado
  • 12/31/2022: cerrado
  • 1/2/2023: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The people here are wonderful. Location is straight down a hill so getting in with a trailer and a truck is difficult. They might be able to do some grading or black top to help the situation. So close to my house very convenient

Frank S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry A. 
Clasificación:
5.0

Very polite.

Veronica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stone S. 
Clasificación:
5.0

Staff person there was quick to help us and finish the paperwork. she was very friendly.

JOANNE W. 
Clasificación:
5.0

Good equipment. Fast in and out.

robert S. 
Clasificación:
1.0

No assistance from employee, we had to install the equipment ourselves (me being 65). The only thing she did was take a photo of how the chains were hooked up. Very poor!!!!

RICHARD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

james W. 
Clasificación:
5.0

Able to turn in any time . Always pleasant staff

Frank S. 
Clasificación:
5.0

Took good care of me when I had an emergency. Thanks.

Palmer C. 
Clasificación:
5.0

Quick and friendly service...great job.

Darrell A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kristina S. 
Clasificación:
5.0

Got us in and out quickly.

WInston D. 
Clasificación:
4.0

El cliente no dejó un comentario.

John W. 
Clasificación:
2.0

The customer service has been amazing with everyone we have spoken to on the phone. The Lenoir, Boone and Taylorsville staff have been great on the phone. Considering we called well in advance for a truck to be in Boone NC, we hoped it would be there. It worked out but inconvenient considering we had help around the state helping us and going out of the way through the mountains was a little frustrating. However, it all worked out. Your staff are fantastic and professional.

Anna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry P. 
Clasificación:
5.0

The customer service was excellent. Very nice and friendly. Was very knowledgeable about the equipment and was very helpful.

David G. 
Clasificación:
5.0

I dropped at the same location as I picked up.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paige M. 
Clasificación:
5.0

I had scheduled a car hauling trailer, for Wednesday morning, on the 23rd, of March 2022. We were to have severe storms that day and went in a day earlier and asked to see if we could use it on Tuesday instead. She was very understanding and said that would fine. The computers were acting up that day and she was very apologetic, for taking so long when the reality was my son and I would have waited as long as needed, for allowing us to get trailer earlier. I would highly recommend to anyone.

Paul B. 
Clasificación:
5.0

friendly and helpful staff.

Theodore C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAT D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
5.0

Marker lights need fixing

Kim H. 
Clasificación:
5.0

Easy to find and leave equipment.

DAVID R. 
Clasificación:
3.0

My reserved truck was not at the reservation location. I had to drive well over and hour to get the truck which caused scheduling issues with extra help reservation. Non of this was the fault of the location I picked up at. Person was great.

Karen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN P. 
Clasificación:
5.0

In and out in 10 minutes.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
3.0

Limited supply of trailers and trucks for rent, but at least they had what I needed.

JEREMY B. 
Clasificación:
2.0

This has been one of the worse moving experiences in my life I will never we use Uhaul again. After purchasing all the boxes and moving supplies I regret sending a dime with this company. You all sent me way out in the middle of nowhere to pick up a truck I had to call about the mileage cause my mileage to get the truck was all I was allotted. Then had me paying for movers who don't come to my area. Then I returned the truck and was harassed about not returning the truck!

CARREE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRENDA A. 
Clasificación:
3.0

El cliente no dejó un comentario.

michael B. 
Clasificación:
5.0

Teach other locations to be as courtis as this store

Robert H. 
Clasificación:
5.0

The owner made for the most pleasant experience. Very helpful after finding myself in a stressful last minute situation. Servicio al cliente de excelencia.

DEDRIC R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

When using the phone app it's not user friendly. I work in IT. It could be user friendly.

Rikki T. 
Clasificación:
3.0

The truck I rented took 2 people to lift the roll up to be able to get access to the inside to load it. Each time this happened. Tried to switch trucks at a local store but they didn't have a replacement. I am 62 yrs old and am feeling the pain from having to force the rear door open at each stop.

Judy J. 
Clasificación:
5.0

Great to deal with. Quick in and out.

Brittany W. 
Clasificación:
5.0

Truck was clean and ready to go. Checked out quickly by friendly office person.

KAREN H. 
Clasificación:
3.0

I had a to do a self check-in Wich I was not familiar with. They said on their recording they would be open during certain hours, that was not true. The entrance to the facility was bad, deep holes very hard on equipment and my my vehicle.

Ralph S. 
Clasificación:
5.0

You really need a way to help customers mount the trailers. Maybe a robotic jack that the staff can use to move the trailers ........ This isn't a problem with this location it's with every uhaul place.

Bryant M. 
Clasificación:
5.0

Alto I will never rent from U-Haul again after the experience I've had with my 1st time. My son rented a truck just 2 months ago a size bigger from Taylorsville A1 Mini Storage & moved to Shelby from the location we loaded & moved back to Taylorsville NC & the rental wasnt but like $125.00, less than what I paid for what I got, a small truck. Make it easier for customers to rent & after hour locations better to serve custmors.

BRENDA C. 
Clasificación:
5.0

Thanks.

jacob F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
4.0

No comment

Thomas N. 
Clasificación:
4.0

My issue is not with the location rather with UHaul. I needed a truck in Wilkesboro but the only INE available was in Taylorsville, 20 miles away. So I was charged an additional $40.00 because you did not have a truck in town. Will seriously rethink renting from you again.

Steven H. 
Clasificación:
5.0

Rental went smoothly. Professional manager.

Barbata S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY E. 
Clasificación:
1.0

See above note. Absolutely will never go back there. Terrible drop off spot. Took an hour, should've taken 10 minutes. Wife of owner had no clue and said " women unhitch ( pick up this 6x12 trailer) all the time. I want to see it!!! Horrible. No business renting uhauls.

Sarah R. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATRICK P. 
Clasificación:
5.0

Very good and was very pleased with the pickup it was fast and very affordable

Timmy R. 
Clasificación:
5.0

Great service!

Sharon A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY H. 
Clasificación:
5.0

They had sanitized the equipment before I rented it. Felt much safer.

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED L. 
Clasificación:
5.0

All good.

DAVID W. 
Clasificación:
5.0

Great truck and checkout.

dave L. 
Clasificación:
5.0

So happy! Cab was sanitized before we rented it. Great service!!!!

JAMES K. 
Clasificación:
5.0

Tow dolly worked well for our needs. Location helped with hookup.

COOPER D. 
Clasificación:
5.0

Equipment was great.

Bill R. 
Clasificación:
5.0

They made sure my equipment was at this location as promised.

Joshua M. 
Clasificación:
1.0

I have used U-Haul a lot. I will have to say this was the worse move I have scheduled yet. I made the reservation 2 weeks in advance. The day before the move, I was contacted and told that the truck I had scheduled was not available for the pick up location I chose. I had to pick up the truck from a location 30 miles from where I had scheduled it. And since the truck size I scheduled wasn't available, I was put in the next size up truck which was a 20' truck which was way too much for what I needed. Then, the appliance dolly and hand truck wasn't available at the location I picked up the truck and I had to get that scheduled myself with the location I had originally wanted to pick up the truck. I ended up having to go to the other location anyway to pick up the hand trucks and boxes I had ordered on line. This caused a huge delay in the process. And also, I had scheduled it online to help speed up the pick up process but it took longer than any other pick up I have done. It was almost 45 minutes just to pick up the truck. And in addition, the size of the truck almost doubled my fuel costs for the trip. Overall, this was a horrible experience with U-Haul.

John C. 
Clasificación:
4.0

Huge drop off driveway and should be lit up at turn in

ted A. 
Clasificación:
3.0

Review all contracts before signing, the person renting the trucks out should review the condition of said vehicle every time, and make sure gas levels match in the vehicle & on paperwork.

david T. 
Clasificación:
5.0

Great to deal with.

ben W. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zach H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Colon B. 
Clasificación:
1.0

Charged after-hours return fee because location closed at 3pm. Rental was less than 6 hours. Would not recommend location that closes early with "LATE" return fee to anyone.

David C. 
Clasificación:
5.0

In and out in 10 minutes!

eric C. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert H. 
Clasificación:
5.0

My Experience was Superb, thanks to the fine people at A1 Mini Storage. I would use and or Recommend them ANYTIME TO ANYONE! Thank You A1 Mini Storage!

Ronald T. 
Clasificación:
5.0

Great customer service would definitely go back there for any future needs

Kay G. 
Clasificación:
5.0

El cliente no dejó un comentario.

rosalind L. 
Clasificación:
5.0

No improvements needed. Too easy to rent and return

Josh T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth T. 
Clasificación:
5.0

Very helpful staff

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sally H. 
Clasificación:
4.0

El cliente no dejó un comentario.

laurin C. 
Clasificación:
2.0

They couldn't work the printer. Price was higher than normal. Will not rent from uhaul again. Going downhill fast!!!

Naomi G. 
Clasificación:
5.0

Reserved Equipment and Checked out Quickly when I arrived.

Raymond Blaine T. 
Clasificación:
5.0

On my way in 10 minutes.

Howard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda S. 
Clasificación:
5.0

Great.

Trenton T. 
Clasificación:
2.0

The statement above goes here, not up there

CHarles C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eddie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Monica E. 
Clasificación:
5.0

Jessica was awesome

Samantha T. 
Clasificación:
5.0

In and out in 10 minutes. Equipment in good shape.

john C. 
Clasificación:
5.0

Great!

Denise O. 
Clasificación:
4.0

El cliente no dejó un comentario.

coleen M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dwight B. 
Clasificación:
5.0

In and out quickly.

eric C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
No se han enviado comentarios para esta ubicación.

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