Customer Reviews for A Yankee Peddler And Loan LLC
(U-Haul Neighborhood Dealer)

547 comentarios

212 Main St   Norwalk, CT 06851

(203) 845-0539

Horario de oficina

  • Mon-Fri: 9 am - 5 pm
  • Sáb.: 10 a.m. - 3 p.m.
  • Dom.: 11 a.m. - 2 p.m.

Servicios en esta ubicación:

Contáctanos

(203) 845-0539

212 Main St
Norwalk, CT 06851

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am - 5 pm
  • Sáb.: 10 a.m. - 3 p.m.
  • Dom.: 11 a.m. - 2 p.m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

TERANO H 
Clasificación:
5.0

Great experience all around. The staff couldn't have been nicer!

THOMAS C 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen A 
Clasificación:
5.0

Not criticism for Yankee Peddler and loan, but the app needs work. It took me way more time than it should've to start and end my rental through the app due to pages not loading properly.

Malcolm H 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H 
Clasificación:
5.0

people very friendly and helpful - at the Yankee Peddler. First time there, but it won't be my last. They had me in and out of there within minutes- TY- Brian

Brian N 
Clasificación:
4.0

El cliente no dejó un comentario.

Theodore B 
Clasificación:
4.0

El cliente no dejó un comentario.

Larissa S 
Clasificación:
5.0

Friendly and efficient

Michael S 
Clasificación:
5.0

Reasonably easy pick up using the U-Haul app, though much of the information I entered on-site could have been entered ahead of time.

Elliot W 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER J 
Clasificación:
3.0

That is exactly what is wrong with You " The Next Costumer" Treat your repeting costumer with Education and no attitud. Im done renting on this location.

Luis M 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie R 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R 
Clasificación:
5.0

This location is easy processing. I dont need to download an app. No BS. I appreciate these guys.

Justin P 
Clasificación:
5.0

The staff at the location was terrific. Needed to add tire pressure as indications on the dash board were that one tire was low. Got filled by the staff but wish it had been checked prior to my starting the unit up. Would rent again from these guys.

Richard M 
Clasificación:
5.0

Nada

Luis M 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis M 
Clasificación:
5.0

Easy in and out and quick rental process. Many vehicles available. Rental agent was friendly and knowledgeable.

Joseph T 
Clasificación:
4.0

They were professional, friendly and accommodating. Needed a U-Haul last minute and was able to get a truck with no issues. Definitely recommend

ELISE S 
Clasificación:
3.0

I had a great rental experience overall. The van I rented was superb. The staff was pleasant and responsive. Would definitely rent here in the future. I wouldn't change a thing.

Charles D 
Clasificación:
5.0

El cliente no dejó un comentario.

Fiona F 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank A 
Clasificación:
5.0

The new vans are great.

KAREN L 
Clasificación:
5.0

The whole process was great!! Really great!

MICHAEL A 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN L 
Clasificación:
5.0

Quick, quality service! Extremely nice workers behind the desk and on the phone.

Analisa G 
Clasificación:
4.0

El cliente no dejó un comentario.

Krutarth S 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicole F 
Clasificación:
5.0

Easy and convenient. It was a great experience from start to finish. I would recommend this location. Gracias.

Betsy B 
Clasificación:
5.0

El cliente no dejó un comentario.

LEON P 
Clasificación:
5.0

Very easy and the people at the location were incredibly friendly and easy to work with! Would definitely rent from there again.

Michael B 
Clasificación:
5.0

Pick up was super simple. The owner was organized, friendly and very helpful. I will be going back here for any future U-Haul needs.

COLEMAN C 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey K 
Clasificación:
5.0

Great costumer service!

Luz P 
Clasificación:
5.0

El cliente no dejó un comentario.

peter o 
Clasificación:
5.0

The representative was very helpful and informative. And highly professional.

Jeffrey K 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan L 
Clasificación:
5.0

El cliente no dejó un comentario.

Aurora C 
Clasificación:
5.0

Nice helpful customer service

Amy R 
Clasificación:
1.0

El cliente no dejó un comentario.

THAMI A 
Clasificación:
5.0

I had ordered a dozen furniture pads which I was expecting to find in the van but they were not there. The right/passenger window was not functioning, ie rolling down/up which could've been communicated as a defect prior pick up.

Serkan A 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander A 
Clasificación:
5.0

Very helpful - customer service was excellent!

nancy c 
Clasificación:
5.0

I was surprised at how quick and easy the process was at the Yankee Peddler uHaul location. Even at the main UHaul locations the process is never as quick and smooth.

Lisa G 
Clasificación:
1.0

The van was filthy. The defogger did not work and it was pouring rain. I was sent an invoice for $125.44 and that amount was charged to my Visa card. Then an additional charge foe $10.42 was charged to my card with no explanation or invoice. I called the Yankee peddler, your vendor, and was told that was for additional miles. The additional miles was factored into the invoice I received and paid for $125.44. I tried to explain to the incredibly rude individual who answered the phone and he asked me if I took a toll road. Which of course I did not. Then he said it was for additional miles. When I told him the invoice for $125.44 included the additional miles he hung up. I am not going to pay the additional charge put on my card and will notify Chase that it is fraudulent. I never received an invoice for $10.42. The invoice I received for 125.44 was paid immediately. Please address this fraudulent charge as soon as possible as well the hideous condition of the vehicle and unprofessional behavior of the man on the phone this morning.

JANET D 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA P 
Clasificación:
5.0

The guys working at this location were friendly and helpful. Parking was easy. I do have to report that the van was pretty dirty when we picked it up - the guys at the shop did quick cleanup which we appreciated so no big deal. On our trip in the van we did discover that the passenger side window did not work well. It was cold and once we put it down we couldn't get it back up. Fortunately, later in the day after turning the van off and back on again the window worked and put it up….and avoided putting it down again until we returned the vehicle!

Michael S 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B 
Clasificación:
5.0

Nothing! Outstanding experience.

John W 
Clasificación:
5.0

I was very happy with your services

FRANCISCA N 
Clasificación:
5.0

The experience was great. No issues and the staff was very helpful.

Jane G 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter K 
Clasificación:
3.0

Would have been helpful to know that the check in process on the app is long - and much could have been done ahead of time rather than while sitting in the parking lot. Otherwise it was a seemless and easy process!

Margaret B 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER M 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B 
Clasificación:
5.0

El cliente no dejó un comentario.

Tusheika H 
Clasificación:
4.0

El cliente no dejó un comentario.

John A 
Clasificación:
3.0

Then the truck leaking from the roof. The app wasn't working. It took me almost 2 hours to check out my truck. When I brought it back the app wouldn't let me do the things I needed to do so you haul needs to do some work.

MICHAEL M 
Clasificación:
3.0

Computer issues. Longer wait to get going than expected

Christopher M 
Clasificación:
3.0

The app was terrible! I was supposed to pick up my truck at 9:30am through the app. It took 40 mins and still did not work . I had to wait for the location to open to get my truck . They were quick and easy I would never do it that way again.

Brandi P 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMAKRISHNAREDDY G 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert D 
Clasificación:
5.0

The facility and equipment was great. The online check in and verification was not smooth. Because I had an out of state license I was asked for two forms of verification instead of one. The forms were a passport or other documents. No one carry's around a passport so it would have been good to know this requirement ahead of time. I had my current address up to date in my profile. This issue caused me an hour delay in my move.

John M 
Clasificación:
5.0

Love these guys they’re great, very attentive, and a good product to rent

Doug P 
Clasificación:
1.0

Yall charge me a extra $107 because I returned the truck back from where I got it from after I called yall and asked. Yall said yes I can..yall basically stole money from my account.

Deon M 
Clasificación:
5.0

The van was very clean having been recently detailed. One suggestion? Don't put "shine" products on the rear bumper's step surface as it left the bumper slippery.

patrick g 
Clasificación:
5.0

Fix your app. It’s horrific

Tyler K 
Clasificación:
5.0

So far nothing

Israel R 
Clasificación:
5.0

Very nice and helpful location

Peter R 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey J 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P 
Clasificación:
5.0

The customer service was excellent. Couldn't have been a more positive experience.

Suzanna P 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy O 
Clasificación:
4.0

Joshua was really helpful and courteous and a pleasure to work with. When the lights in the truck didn't work while I was on the road, he took the time to assist me and make sure I got the lights to work and I was safe. Another employee of Yankee Peddler, whose name I don't know, was the complete opposite. He was rude and not helpful and dismissive when I encountered a problem with lights. After I hung up with him I called Joshua, who was great.

john m 
Clasificación:
5.0

I had such a pleasant experience from the first time I entered the room to pick up the truck until I returned the truck. There is nothing I would change as of now. Thank you for the chocolate. 

Kerline T 
Clasificación:
2.0

The truck's cabin was dirty ans stinky. Some furniture pads were most likely missing (I made the mistake of not counting them when I got the truck). And water was pouring inside, my furniture was wet. I have video footage of the inside of the truck to prove it. And I return the truck with gas tank half full when it was 1/4 full when I picked up. With all that, I am charged $25 for missing/wet furniture pads. That's not right.

Henri M 
Clasificación:
5.0

El cliente no dejó un comentario.

William G 
Clasificación:
5.0

Nothing. I just wanted to say that the people over at Yankee peddler and loan are incredibly friendly.

Blake B 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob N 
Clasificación:
5.0

Nothing!🥳

MARYANN S 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristha M 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward T 
Clasificación:
5.0

El cliente no dejó un comentario.

Davidson P 
Clasificación:
5.0

Smooth move and the help from the desk was everything....thank you

Brian P 
Clasificación:
5.0

Not much, everything was pretty well done.

David T 
Clasificación:
5.0

El cliente no dejó un comentario.

Marly L 
Clasificación:
5.0

El cliente no dejó un comentario.

Ihor M 
Clasificación:
5.0

I was very impresses wirh the Yankee Pedler location. Very nice people and the service we received went smoothly from beginning to end. Gracias.

Mary L 
Clasificación:
5.0

Transaction was easy. Staff very helpful.

Brooks K 
Clasificación:
4.0

The gentleman who assisted me with the reservation and pick-up was excellent, respectful, and very helpful. The van could have been a little cleaner.

Tyler H 
Clasificación:
5.0

El cliente no dejó un comentario.

Rajesh J 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly A 
Clasificación:
5.0

very simple process

Charles C 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael T 
Clasificación:
5.0

El cliente no dejó un comentario.

kathya F 
Clasificación:
3.0

I emailed your CEO recommending that UHaul should offer commercial directions for renters to reach their destinations.

CHRISTOPHER M 
Clasificación:
5.0

Friendly owner easy dropoff

Frederick G 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter T 
Clasificación:
4.0

Nothing I can think Thanks

Rocco C 
No se han enviado comentarios para esta ubicación.
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