I was very happy with your servicesFRANCISCA N.
Customer Reviews for A Yankee Peddler And Loan LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The experience was great. No issues and the staff was very helpful.Jane G.
Customer did not leave a comment.Peter K.
Would have been helpful to know that the check in process on the app is long - and much could have been done ahead of time rather than while sitting in the parking lot. Otherwise it was a seemless and easy process!Margaret B.
Customer did not leave a comment.ALEXANDER M.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Tusheika H.
Customer did not leave a comment.John A.
Then the truck leaking from the roof. The app wasn't working. It took me almost 2 hours to check out my truck. When I brought it back the app wouldn't let me do the things I needed to do so you haul needs to do some work.MICHAEL M.
Computer issues. Longer wait to get going than expectedChristopher M.
The app was terrible! I was supposed to pick up my truck at 9:30am through the app. It took 40 mins and still did not work . I had to wait for the location to open to get my truck . They were quick and easy I would never do it that way again.Brandi P.
Customer did not leave a comment.RAMAKRISHNAREDDY G.
Customer did not leave a comment.Robert D.
The facility and equipment was great. The online check in and verification was not smooth. Because I had an out of state license I was asked for two forms of verification instead of one. The forms were a passport or other documents. No one carry's around a passport so it would have been good to know this requirement ahead of time. I had my current address up to date in my profile. This issue caused me an hour delay in my move.John M.
Love these guys they're great, very attentive, and a good product to rentDoug P.
Yall charge me a extra $107 because I returned the truck back from where I got it from after I called yall and asked. Yall said yes I can..yall basically stole money from my account.Deon M.
The van was very clean having been recently detailed. One suggestion? Don't put â€œshineâ€ products on the rear bumper's step surface as it left the bumper slippery.patrick G.
Fix your app. It's horrificTyler K.
So far nothingIsrael R.
Very nice and helpful locationPeter R.
Customer did not leave a comment.Jeffrey J.
Customer did not leave a comment.Robert P.
The customer service was excellent. Couldn't have been a more positive experience.Suzanna P.
Customer did not leave a comment.Guy O.
Joshua was really helpful and courteous and a pleasure to work with. When the lights in the truck didn't work while I was on the road, he took the time to assist me and make sure I got the lights to work and I was safe. Another employee of Yankee Peddler, whose name I don't know, was the complete opposite. He was rude and not helpful and dismissive when I encountered a problem with lights. After I hung up with him I called Joshua, who was great.john M.
I had such a pleasant experience from the first time I entered the room to pick up the truck until I returned the truck. There is nothing I would change as of now. Thank you for the chocolate. 🍫Kerline T.
The truck's cabin was dirty ans stinky. Some furniture pads were most likely missing (I made the mistake of not counting them when I got the truck). And water was pouring inside, my furniture was wet. I have video footage of the inside of the truck to prove it. And I return the truck with gas tank half full when it was 1/4 full when I picked up. With all that, I am charged $25 for missing/wet furniture pads. That's not right.Henri M.
Customer did not leave a comment.William G.
Nothing. I just wanted to say that the people over at Yankee peddler and loan are incredibly friendly.Blake B.
Customer did not leave a comment.Rob N.
Customer did not leave a comment.Kristha M.
Customer did not leave a comment.Edward T.
Customer did not leave a comment.Davidson P.
Smooth move and the help from the desk was everything....thank youBrian P.
Not much, everything was pretty well done.David T.
Customer did not leave a comment.Marly L.
Customer did not leave a comment.Ihor M.
I was very impresses wirh the Yankee Pedler location. Very nice people and the service we received went smoothly from beginning to end. Thank you.Mary Lou B.
Transaction was easy. Staff very helpful.Brooks K.
The gentleman who assisted me with the reservation and pick-up was excellent, respectful, and very helpful. The van could have been a little cleaner.Tyler H.
Customer did not leave a comment.Rajesh J.
Customer did not leave a comment.Kelly A.
very simple processCharles C.
Customer did not leave a comment.Michael T.
Customer did not leave a comment.kathya F.
I emailed your CEO recommending that UHaul should offer commercial directions for renters to reach their destinations.CHRISTOPHER M.
Friendly owner easy dropoffFrederick G.
Customer did not leave a comment.Peter T.
Nothing I can think ThanksRocco C.
Customer did not leave a comment.MARY S.
Customer did not leave a comment.Nishant J.
Customer did not leave a comment.Teresa N.
Customer did not leave a comment.Will D.
The USB port was defective. The truck had the left front tire with only 28PSI...had to stop after 1 mile to fill it up. The truck chocked when in traffic making it difficult to accelerate .Andres S.
Very goodelizabeth W.
The equipment that I rented was not in the vehicle. While picking up the truck was a fine experience and you did not charge, having no equipment in the vehicle made the moving experience more difficult.Joseph S.
Location was very convenient, and check in/check was seamless (despite suboptimal cellular reception). Only caveat was UHaul's 'verification process' which entailed having to supply 2 colleagues phone numbers that received texts from UHaul...Not a huge issue in general, but as my pickup time was 7AM I would have liked to know about this step ahead of time so as to be able to give these people a heads upChristopher S.
Everything is great there 👍👍👍Obdulio M.
Customer did not leave a comment.brett K.
Just greatAlbert K.
Customer did not leave a comment.shawn T.
Customer did not leave a comment.Daniel G.
I got charged for nothingAbilash K.
Customer did not leave a comment.Frank B.
I was charged for fuel after I filled the tank up tp where it was when I rented it. Also, I was charged a fee for recovery when I dropped the vehicle off at the same location I rented it from. I rent this often and this was the first time the charges appeared on my bill.JANET D.
Customer did not leave a comment.CHRISTOPHER J.
Customer did not leave a comment.William Y.
Customer did not leave a comment.Brian S.
Absolute scam. The truck was around 7/8 full when I got it, so I only filled up with 4 gallons after driving 27 miles. Then I see I am charged extra $22 for gas. This is corrupt. It took over 45 mins to get access to the truck as NO WIFI at the pickup location so had to go down the road to Dunkin Donuts for WifI. I hope to never use uhaul again.Brigid V.
Efficient, vehicle was clean and performed as we hopedGordon K.
Customer did not leave a comment.charles B.
Customer did not leave a comment.nancy S.
Customer did not leave a comment.konstantinos P.
Customer did not leave a comment.David M.
Customer did not leave a comment.Brian L.
Customer did not leave a comment.Isaiah W.
Very professional and courteous ! And very helpful individuals at this location I would recommend them to any of my friends and family! LaHaina KamehaLahaina K.
Customer did not leave a comment.Kai N.
Wet helpful and friendly when I needed a van last minute.GREGORY C.
Customer did not leave a comment.STEVEN D.
Customer did not leave a comment.Kathleen A.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Kelly S.
Customer did not leave a comment.Emily F.
Customer did not leave a comment.Anne B.
I am upset because I returned the vehicle at 5pm on 12/17/21 after store hours. I didn't know that I had to check in on line and was charged for returning it the next day. Not happy with the taking of excess money from my account without my consent. Please advise.Otis D.
Staff at this location were professional and friendly and very helpful.James R.
Customer did not leave a comment.Tyler R.
Customer did not leave a comment.Robert S.
Cleanest U-Haul I've ever picked up. Surprising considering the truck had over 100k miles. Staff super friendly.Joseph T.
Customer did not leave a comment.Kevin P.
Excellent service and very friendly staff! I have rented UHaul at Yankee Peddler before and always very happy! Thank you!LISA W.
Customer did not leave a comment.andre J.
Customer did not leave a comment.gary E.
Customer did not leave a comment.MARY S.
Nothing. The personnel in attendance at pick-up and return were thoughtful and transparent. The entire experience was smooth and uncomplicated.brooks K.
It was quite simple and easy. I'd rent there again.BARBARA G.
Efficient and fast in and out. very convenient locationAlfred F.
Customer did not leave a comment.Matthew C.