Comentarios de los clientes para A To Z Rentals

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de A To Z Rentals

Clasificación general:

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john Y.
Clasificación:

Thanks uhaul you made the move easy loading and off loading with your built in ramp I definitely would recommend uhaul to anyone who needs a truck I had 20 foot

stacy V.
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Have all employees be as nice & gracious as the guys at the francis store in spokane

Amy A.
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El cliente no dejó un comentario.

Norman C.
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Staff was fast at checking me in, I ended up waiting so long outside that I hooked the trailer up myself. Clearance lights were flickering off/on the entire trip with any slight bump in the road (brakes, running lights, and signals worked initially), then about 45 min after dark, all lights went out and I was on the side of the interstate searching for the problem. Found a broken wire just behind the plug on the trailer tongue had shorted to the tongue. Had to splice and tape it to get any lights at all. An even semi-thourough inspection should have caught the problem since I found it with a flashlight on the side of the road, and now I know better than to assume a business that rents trailers checks them regularly for needed repairs. Im more upset with Uhaul than this store since who knows where they got the trailer from, but someone should be inspecting things and pulling equipment that has issues to repair or replace it.

Bruce C.
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A-Z was awesome, U-HAUL however was awful as usual

Paula D.
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Great service great trailer great trip!!!

Jessica M.
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El cliente no dejó un comentario.

Andrei C.
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El cliente no dejó un comentario.

JOSHUA B.
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El cliente no dejó un comentario.

JOSHUA B.
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El cliente no dejó un comentario.

Ted L.
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It looked like someone has hauled rock in the covered trailer. It would have been great if the trailer had been swept out.

Helena H.
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El cliente no dejó un comentario.

Glenn W.
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El cliente no dejó un comentario.

Randy D.
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El cliente no dejó un comentario.

ANDREW K.
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Nothing, this was an A to Z Rental location and they have me on file there so transaction was extremely fast. 😎😎😎

Joshua F.
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Best in town

Joshua F.
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A+

Joshua F.
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Top of the line

Joshua F.
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Awesome service

Joshua F.
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A+

Joshua F.
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A+

JOSH F.
Clasificación:

A+

Russ C.
Clasificación:

I was charged an extra fee for going 10 miles over the allotted amount. But both my pick up and drop off locations that I initially chose were closer to my moving places. If given what I had chosen, I would not have been charged these fees

Joshua F.
Clasificación:

A+

Joshua F.
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A+

Joshua F.
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A+

Joshua F.
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A+

Joshua F.
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A+

Joshua F.
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A+

Dale L.
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El cliente no dejó un comentario.

Gary P.
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El cliente no dejó un comentario.

Kadeaince S.
Clasificación:

Maintenance the vehicles more often then every 4 months. I honestly dont know how long it has been since the vehicle was even last driven. I got the truck and it was absolutely filthy!!! This is gross and dangerous during a pandemic. I had my 7 month old and a family member with a heart condition in the truck with me. The vehicle wasn't clean, what will happen if my loved one contracted covid with her heart condition? I drove to put gas in the vehicle and the cap wasn't even on. I had to go over 700 miles with the truck, the first half of my trip was the worst and most terrifying experience I have had. While driving along a mountain pass it started to rain very heavily. I live in Washington and the rain can get dangerous on the road. My windshield wipers didnt work. The one side was falling off and the other speared water instead of removing it. I was going 65 on a busy mountain pass with bigger vehicles and faster vehicles then me and I couldn't see anything. It almost caused us to rear end someone because I was literally blind. To top that off the cab of the truck started leaking water all over my belongings and my 7 month old baby!!!! I called the place I rented the truck from and the customer service and the complete lack of empathy for my situation was appalling. It was not taken serious enough. When I returned the truck the gentleman gave me what he considered a discount. He charged me for 1 day of use instead of 3, even though I did bring the truck back a day earlier then my reservation. He then gave me 200 off. That is a slap in my face for what my loved ones and I had to go through. I spent more money in gas then what he thought was sufficient. This was a very expensive trip and should not have gone the way that it did. I WILL be recieving a full refund one way or the other.

Andrew G.
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The truck hadn't been cleaned - garbage in the cab, dirt all over inside the rear. The gas was basically empty.

Lee A.
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Everything was clean, working, and customer service excellent

David B.
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El cliente no dejó un comentario.

Eric G.
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They were quick and efficient!

Mike W.
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El cliente no dejó un comentario.

Christopher B.
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El cliente no dejó un comentario.

Zach S.
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Great experience fast and friendly

Larry M.
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El cliente no dejó un comentario.

Kristy H.
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The staff at A-Z rentals were professional and accommodating.I had to call in several times to adjust the dates of time for the rental and they were more than helpful. I would recommend this U-Haul for moving. Kristy Hall

James W.
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El cliente no dejó un comentario.

joseph S.
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Fast return service.

Deanna S.
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El cliente no dejó un comentario.

Travis H.
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El cliente no dejó un comentario.

Craig D.
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El cliente no dejó un comentario.

Marian P.
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My issue was not with the location nor the personnel there (it was closed). My issue is with the customer service team and the online app. I will be contacting the corporate offices regarding the issues at this time.

James B.
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El cliente no dejó un comentario.

Tara G.
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El cliente no dejó un comentario.

wesli C.
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Love this location they are the best I can't say enough

marvin M.
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El cliente no dejó un comentario.

Torey A.
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Fuel level when checked out was exactly 1/4 tank less than reported on the paperwork. I did not notice this until well after I left, so I did not get this resolved. As I did not have proof, i did not attempt resolution

Gladys V.
Clasificación:

The inside of cargo trailer was exceptionally dirty and smelled. I assumed it clean and was appalled at the end where I was picking up a sofa with nothing available to clean it up first resulting in a cleaning and hopefully getting it clean now it's here.

Karol S.
Clasificación:

Much easier check out process than actual U-Haul center.

Kaitlin E.
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2nd uhaul rental in two weeks. Last time I called for a drop off location and took it where I was directed. They tried to refuse me because their lot was full. This weekend I again called for a drop of location. I was sent somewhere else, completely different place. Again they tried to refuse me because their lot was full. 2nd weekend in a row I did exactly as directed and had to argue to be allowed to drop the truck off instead of driving all over town to try and drop it off somewhere else. Not enthused with Uhaul and their local dealers right now. I paid good money, returned them tanked up, cleaned out and was pleasant. And both times I dealt with attitude and had issues. If their lots are that full they need to solve the problem instead of pushing the solution off on the customer.

Frank M.
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El cliente no dejó un comentario.

HEATHER M.
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I greatly appreciate the service we receive at this location and even though it's out of the way, we always use this location!

Mike W.
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Great trailer, ,tows very well.

David W.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

Jackie M.
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Had the large truck I needed, on short notice, close to home. My only kvetch was the lack of a dolly in the truck. I managed without it, but it would have been nice, even at an added cost. Never offered one either. Other than that, quick to pick up; quick to drop off; no unexpected expenses.

Cheryl S.
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El cliente no dejó un comentario.

Timothy D.
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Their quick service got us on the road sooner than expected.

DON F.
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El cliente no dejó un comentario.

Christina R.
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Friendly, easy to drop off equipment.

Buster H.
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The vehicle I rented has a strange odor. All other aspects are acceptable.

James C.
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Also the guy at the north division haul was very helpful in finding and reserving a trailer for me since all of there were reserved.

William D.
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El cliente no dejó un comentario.

Todd B.
Clasificación:

El cliente no dejó un comentario.

Sun Young P.
Clasificación:

It would have been nice if the staff willingly helped me install car dolly. I was not comfortable with the passive attitude.

KELLY R.
Clasificación:

The truck was dirty & missing parts which caused the fuel we filled it up with to spill out all over road. Had to take truck back & get it fixed. Truck was also filthy with oil & gravel inside of it. We had to clean it before loading truck.

fred B.
Clasificación:

El cliente no dejó un comentario.

TAVIA S.
Clasificación:

This location was great. Unfortunately I was unable to use the links texted to me because the U-Haul web page stated they were expired when I first used them. I received the texts before I arrived back to the house to start loading. When I went to them U-Haul gave me a notification that the link was expired. A-Z rentals was wonderful. I would highly recommend them.

Roger N.
Clasificación:

Was not informed of per mile rate Was just told daily rate-day use rental- would have used another company that doesn't charge mileage on day rental in town trucks- will never use uhaul again---

DALE V.
Clasificación:

all good

Jeramie W.
Clasificación:

The trailer brake fluid reservoir had no fluid in it. I filled it with fluid, but I still don't think the brake was working because my FR Brake rotor warped.

Ginny M.
Clasificación:

1) The starter took as many as 10 times to engage. 2) Dash looked like it hadn't been cleaned for a year although the debris had been removed. 3) Apparently the prior renters were hauling wood as the box was filled with bark as well as the rear bumper. I had to clean it out. 4) The gas cap was in two pieces.

Thomas K.
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El cliente no dejó un comentario.

Thomas S.
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El cliente no dejó un comentario.

JAMES M.
Clasificación:

The trailer had a small amount of cardboard and other garbage in it when I picked it up. I had to clean it out before leaving A to Z.

James C.
Clasificación:

El cliente no dejó un comentario.

brenda H.
Clasificación:

I feel completely ripped off. I will NEVER use this location again. I have a long history of using uhaul and this is the first time that I have been utterly shocked at the bill. Not only will I never use them again but I will also tell anyone who asks me not to use them. I am so very disappointed.

Discount T.
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El cliente no dejó un comentario.

Timothy R.
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El cliente no dejó un comentario.

Jonathan F.
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El cliente no dejó un comentario.

Richard H.
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El cliente no dejó un comentario.

KENWOOD O.
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Not really. I always enjoy dealing with this dealer. They are very upbeat and friendly.

wesli C.
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El cliente no dejó un comentario.

CHARLES P.
Clasificación:

All good.

Evan S.
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El cliente no dejó un comentario.

wesli C.
Clasificación:

El cliente no dejó un comentario.

Meagan G.
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El cliente no dejó un comentario.

wesli C.
Clasificación:

El cliente no dejó un comentario.

wesli C.
Clasificación:

El cliente no dejó un comentario.

Milton P.
Clasificación:

El cliente no dejó un comentario.

wesli C.
Clasificación:

they guys at this shop are the best you will ever meet I would recomend them for any rental any time. Thank You A to Z

sherie B.
Clasificación:

The attendant didnt ask any questions on if i wanted to use the card on file, didnt specify drop off , was over all rude

Sue M.
Clasificación:

Other then trying to charge me for an extra day even thou I was turning in the U Haul 2 1/2 hours earlier then my due time to turn it in. All was good. They fixed that problem with the over charge.

claire M.
Clasificación:

El cliente no dejó un comentario.

STACY D.
Clasificación:

Inside of the trailer was dirty with dog hair and debris. I had to sweep it out before I could use it. The floor in the trailor was buckled up and felt soft.

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