Comentarios del cliente para A To Z Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A To Z Rentals

Grado total:

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Tara G. en

Grado:

El cliente no dejó un comentario.

wesli C. en

Grado:

Love this location they are the best I can't say enough

marvin M. en

Grado:

El cliente no dejó un comentario.

Torey A. en

Grado:

Fuel level when checked out was exactly 1/4 tank less than reported on the paperwork. I did not notice this until well after I left, so I did not get this resolved. As I did not have proof, i did not attempt resolution

Gladys V. en

Grado:

The inside of cargo trailer was exceptionally dirty and smelled. I assumed it clean and was appalled at the end where I was picking up a sofa with nothing available to clean it up first resulting in a cleaning and hopefully getting it clean now it's here.

Karol S. en

Grado:

Much easier check out process than actual U-Haul center.

Kaitlin E. en

Grado:

2nd uhaul rental in two weeks. Last time I called for a drop off location and took it where I was directed. They tried to refuse me because their lot was full. This weekend I again called for a drop of location. I was sent somewhere else, completely different place. Again they tried to refuse me because their lot was full. 2nd weekend in a row I did exactly as directed and had to argue to be allowed to drop the truck off instead of driving all over town to try and drop it off somewhere else. Not enthused with Uhaul and their local dealers right now. I paid good money, returned them tanked up, cleaned out and was pleasant. And both times I dealt with attitude and had issues. If their lots are that full they need to solve the problem instead of pushing the solution off on the customer.

Frank M. en

Grado:

El cliente no dejó un comentario.

HEATHER M. en

Grado:

I greatly appreciate the service we receive at this location and even though it’s out of the way, we always use this location!

Mike W. en

Grado:

Great trailer, ,tows very well.

David W. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

Jackie M. en

Grado:

Had the large truck I needed, on short notice, close to home. My only kvetch was the lack of a dolly in the truck. I managed without it, but it would have been nice, even at an added cost. Never offered one either. Other than that, quick to pick up; quick to drop off; no unexpected expenses.

Cheryl S. en

Grado:

El cliente no dejó un comentario.

Timothy D. en

Grado:

Their quick service got us on the road sooner than expected.

DON F. en

Grado:

El cliente no dejó un comentario.

Christina R. en

Grado:

Friendly, easy to drop off equipment.

Buster H. en

Grado:

The vehicle I rented has a strange odor. All other aspects are acceptable.

James C. en

Grado:

Also the guy at the north division haul was very helpful in finding and reserving a trailer for me since all of there were reserved.

William D. en

Grado:

El cliente no dejó un comentario.

Todd B. en

Grado:

El cliente no dejó un comentario.

Sun Young P. en

Grado:

It would have been nice if the staff willingly helped me install car dolly. I was not comfortable with the passive attitude.

KELLY R. en

Grado:

The truck was dirty & missing parts which caused the fuel we filled it up with to spill out all over road. Had to take truck back & get it fixed. Truck was also filthy with oil & gravel inside of it. We had to clean it before loading truck.

fred B. en

Grado:

El cliente no dejó un comentario.

TAVIA S. en

Grado:

This location was great. Unfortunately I was unable to use the links texted to me because the U-Haul web page stated they were expired when I first used them. I received the texts before I arrived back to the house to start loading. When I went to them U-Haul gave me a notification that the link was expired. A-Z rentals was wonderful. I would highly recommend them.

Roger N. en

Grado:

Was not informed of per mile rate Was just told daily rate-day use rental- would have used another company that doesn't charge mileage on day rental in town trucks- will never use uhaul again---

DALE V. en

Grado:

all good

Jeramie W. en

Grado:

The trailer brake fluid reservoir had no fluid in it. I filled it with fluid, but I still don't think the brake was working because my FR Brake rotor warped.

Ginny M. en

Grado:

1) The starter took as many as 10 times to engage. 2) Dash looked like it hadn't been cleaned for a year although the debris had been removed. 3) Apparently the prior renters were hauling wood as the box was filled with bark as well as the rear bumper. I had to clean it out. 4) The gas cap was in two pieces.

Thomas K. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

El cliente no dejó un comentario.

JAMES M. en

Grado:

The trailer had a small amount of cardboard and other garbage in it when I picked it up. I had to clean it out before leaving A to Z.

James C. en

Grado:

El cliente no dejó un comentario.

brenda H. en

Grado:

I feel completely ripped off. I will NEVER use this location again. I have a long history of using uhaul and this is the first time that I have been utterly shocked at the bill. Not only will I never use them again but I will also tell anyone who asks me not to use them. I am so very disappointed.

Discount T. en

Grado:

El cliente no dejó un comentario.

Timothy R. en

Grado:

El cliente no dejó un comentario.

Jonathan F. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

El cliente no dejó un comentario.

KENWOOD O. en

Grado:

Not really. I always enjoy dealing with this dealer. They are very upbeat and friendly.

wesli C. en

Grado:

El cliente no dejó un comentario.

CHARLES P. en

Grado:

All good.

Evan S. en

Grado:

El cliente no dejó un comentario.

wesli C. en

Grado:

El cliente no dejó un comentario.

Meagan G. en

Grado:

El cliente no dejó un comentario.

wesli C. en

Grado:

El cliente no dejó un comentario.

wesli C. en

Grado:

El cliente no dejó un comentario.

Milton P. en

Grado:

El cliente no dejó un comentario.

wesli C. en

Grado:

they guys at this shop are the best you will ever meet I would recomend them for any rental any time. Thank You A to Z

sherie B. en

Grado:

The attendant didnt ask any questions on if i wanted to use the card on file, didnt specify drop off , was over all rude

Sue M. en

Grado:

Other then trying to charge me for an extra day even thou I was turning in the U Haul 2 1/2 hours earlier then my due time to turn it in. All was good. They fixed that problem with the over charge.

claire M. en

Grado:

El cliente no dejó un comentario.

STACY D. en

Grado:

Inside of the trailer was dirty with dog hair and debris. I had to sweep it out before I could use it. The floor in the trailor was buckled up and felt soft.

tyler P. en

Grado:

My truck was wedged in between another truck and a trailer, it was a a little tough to pull out of the spot. Otherwise, it was a great experience.

Ronald H. en

Grado:

I had to return and pick up the furniture pads I had ordered since they were not on the truck when I first picked up the truck.

Reid S. en

Grado:

They were closed when I got there. Dropped keys in the slot. There was a huge pot hole in the parking lot that I almost didn't get out of with the snow around it.

DJ H. en

Grado:

El cliente no dejó un comentario.

laura V. en

Grado:

coffee and food spills inside the truck. the service was great. will use again

Samuel H. en

Grado:

could check the item back in service sooner so I would not have received an e-mail that I was overdue in returning the rental.

Robert M. en

Grado:

El cliente no dejó un comentario.

Joshua G. en

Grado:

El cliente no dejó un comentario.

Jerry C. en

Grado:

Quick and friendly!

Jimmy M. en

Grado:

El cliente no dejó un comentario.

rick Z. en

Grado:

Employee ..Tom......excellent 2 phone calls very helpful..Thank You!!!

Kevin S. en

Grado:

El cliente no dejó un comentario.

Britney R. en

Grado:

EVERYTHING get it together.

wesli C. en

Grado:

best rental sho in town

Bruce P. en

Grado:

El cliente no dejó un comentario.

Julie M. en

Grado:

My initial reservation through U-Haul indicated I was to pick up my trailer at a totally different location. Luckily, I called to confirm the day prior to pickup and was sent to a different location. We arrived to pick up the trailer only to find out that we needed a 2” ball hitch/receiver instead of the 3” we’d brought with us. We ended up having to go down the street and drop an extra $45 on a ball that we could’ve brought from home had we known it was needed. Not A-Z Rentals’ fault but something U-Haul could’ve advised us we needed when making the reservation. What started out as a $59 reservation ended up costing us $100 because of the lack of an “equipment you’ll need” notice. Super frustrating!

Carl T. en

Grado:

El cliente no dejó un comentario.

Alan K. en

Grado:

El cliente no dejó un comentario.

Alan K. en

Grado:

El cliente no dejó un comentario.

Anthony L. en

Grado:

We used a 15 foot truck to move Son-In-Law from Spokane to Seattle. That required driving over the pass during a bit of a snowfall. The very clean truck handled perfectly and was a dream to drive and maneuver. U-Haul ROCKS!

Glenn G. en

Grado:

El cliente no dejó un comentario.

Vanessa S. en

Grado:

Manager on duty was very rude and snatched the keys out of my hand and walked away from me. he tried telling me he wouldn't take ny truck that i was going to have to drive across town to drop it off. i asked him if he was going to pay the gas.. that's when he snatched the keys from me and stormed out the door.

JONATHAN C. en

Grado:

El cliente no dejó un comentario.

Christian F. en

Grado:

I had originally made my reservation at a different location. When I arrived they said my reservation had been moved. They also had a note saying that I had been contacted when I had not. Customer service at uhaul dropped the ball and wasted my time. I was not pleased with my service from uhaul. This was not A to Z Rentals problem. They were fine. When I have to rent again I will look for options other than uhaul.

wesli C. en

Grado:

El cliente no dejó un comentario.

Wes H. en

Grado:

El cliente no dejó un comentario.

john L. en

Grado:

El cliente no dejó un comentario.

wesli C. en

Grado:

El cliente no dejó un comentario.

wesli C. en

Grado:

El cliente no dejó un comentario.

Kimberly F. en

Grado:

I Was a little surprised that my last name Was Incorrect on the invoice when I obviously used a credit card a driver’s license to rent the vehicle. Other than that it was great!

wesli C. en

Grado:

I love this location the guys cant be beat totally Happy

Sandra H. en

Grado:

Personal good, location just rundown, dirty, old, but works because of location for me.

JEROME H. en

Grado:

Thanks to the gentleman with the forklift who came and parked the trailer for us so we didn't have to try and back that squirrely thing in!

Michael M. en

Grado:

El cliente no dejó un comentario.

Paul J. en

Grado:

El cliente no dejó un comentario.

Carlos D. en

Grado:

El cliente no dejó un comentario.

Stewart Y. en

Grado:

El cliente no dejó un comentario.

Kelly Z. en

Grado:

Trim piece falling off door. Attendant left door open & hitch wasn't tight.

Kao L. en

Grado:

El cliente no dejó un comentario.

Rodney D. en

Grado:

El cliente no dejó un comentario.

Michael Z. en

Grado:

Staff was very nice and great to deal with.

Bobby J. en

Grado:

El cliente no dejó un comentario.

annette W. en

Grado:

Great location, easy to find & lots of parking space. Staff was nice & friendly??

Julian H. en

Grado:

Don't double charge people's credit cards, respond when you send out an email asking if I have any questions or concerns.

Terri J B. en

Grado:

Very easy drop off and they got the trailer unhooked before I even finished the paperwork. It was a very good experience getting my son's furniture, kitchen items, and personal items transported across WA state for another year at college in Spokane.

Lindsey H. en

Grado:

I love this location and would recommend it for every one they are fast and easy. No lines and good with there customers I will keep coming back. Very nice and polite. Best place ever.

Warren L. en

Grado:

El cliente no dejó un comentario.

ryan B. en

Grado:

El cliente no dejó un comentario.