Comentarios del cliente para A To Z Rentals
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de A To Z Rentals
Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos
Todd J. en
Great customer service, very quick in and out! Will use this company again for rental needs!
Dean W. en
They had me hooked up and gone within 10 minutes.
Susan W. en
Easy drop off process! Staff was friendly and helpful.
Darrell G. en
Check the lights on the trailer
William J. en
Keep doing what you're doing guys
Blaine B. en
Staff seemed distracted at the moment
Troy M. en
Easy drop off, friendly staff
Joseph H. en
Limited drop off hours. Uhaul sent me to them after they had closed when other Uhaul dealers would have worked. Location is not set up for after hours drop off.
Robert H. en
These guys were great. Literally unhooked the trailer and had me checked out and back on the road as fast as I could walk in and walk out.
Clark L. en
Get rid of all the ADditional AD's to up the UHaul sales. I don't need multiple pages of ADD sales pitch.
Alan E. en
More staff would speed up the return proses.
Zach C. en
I was given the vehicle with half a tank of gas. It would be nice to start out with a vehicle rental with a full tank of gas.
John B. en
The trailer had low air pressure in one of the tires. I would have expected the vendor to have inspected the trailer before sending it out. I had to call U-Haul road side service to have the tire replaced (they did a great job).
Ron L. en
Easy location and a breeze to drop off the trailer. Tha ks!
KIMBERLY W. en
We always use you guys! Great staff and inventory!!!
Del H. en
nothing
DAN M. en
Much more efficient than the larger uhaul store. A to Z has thier shit together, prompt service and not run by a bunch of clowns...
Daniel B. en
These guys are always friendly and great to work with.
Leini E. en
Super easy to use & friendly service.
Sheryl-ann L. en
lower rate per mile charge....
Sean T. en
Very helpful and friendly
Douglas E. en
Nothing. This was fast and easy. Turning the trailer in took about 10 mins. Fast and friendly staff
JEROME S. en
SHOULDN'T HAVE TO RUN AROUND BETWEEN 4 DROP OFF LOCATIONS TO FINALY BE ABLE TO DROP OFF THE EQUIPMENT...
Diane S. en
The man who attached the trailer was highly unprofessional, very grouchy and complained when I asked him to do a lights check after he attached the trailer, and basically made me feel like I was wasting his time.
Jason F. en
The truck was super dirty both inside and out and smelled of stale cigarette smoke. The staff were super friendly but the truck condition was unacceptable.
JOHN A. en
Try a little customer service. I was called a liar and overcharged for fuel and time rental. I will never use A to Z rental again and probably will find another company other than U-Haul for my rental needs.
Shawn H. en
The experience was substandard at best. The truck was dirty and the man that took the truck back was rude.
LORENZO G. en
Everything was quick and perfect
Mike K. en
A to Z rentals was awesome. Great people, friendly and helpful. Will absolutely make them my "Go To" rental company.
Kent G. en
Make the coupler lockable
Josh M. en
Very poor uhaul experience, I Had to drive 15 miles from my house just to drop off the dolly when there are 5 uhuals less than 1 mile from me. Then try tried to have me drop it off at another location because they had too many!
Terry M. en
Friendly people, good service
Starla W. en
The only issue. Was the guy who got the truck for us. They told us it had a quarter of a tank, well it was on empty. First of all he didn't believe us then he took the truck around the corner at 60mph yelling the whole time. He then yelled at the people at the fueling station and then continued to drive 50mph back to us. Slamming the door. He was so rude. And so angry. It was ridiculous and scary at the same time
Amy M. en
Customer service was friendly, fast and efficient.
CARRIE L. en
My experience was fine, the truck wasn't too bad but it definitely wasn't very clean inside the cab or the back. I was happy overall though, I'm a big fan of U-Haul. The employees here were very nice, I'll definitely use this location again.
Dina Jo R. en
The staff was very friendly, helpful, and knowledgeable! I’ll definitely be going there next time!
Kathy M. en
When you go over the amount of gas that was in the vehicle, when you got it, a person should get a discount. Now the next person can use your gas
Kristy R. en
This location was amazing! But, I started my experience with the midtown Spokane location which turned into a nightmare. Just before I was leaving to pick up my long reserved truck, I called to tell them I was running a bit behind. They informed me that I had canceled my reservation! The girl first told me they had called and I told them to cancel, when I denied this, she said well they called and left you a message. I told her that I was looking at the call log on my phone and I had no calls and my phone had been with me all day. She got abrupt and said they had no trucks and there was nothing she could/ would do about it. She did transfer me to a transfer center where the situation was resolved and she found a truck for me at the Valley location and they were great! I would deal with them again anytime despite having to drive 20 minutes. The company is refunding some of my fees which I am thankful for. I will never deal with the midtown Spokane location again! I have rented from them many times without issue but I don't like being lied to.
John W. en
The men who helped me were fast and efficient and very customer service oriented.
KEVIN M. en
very friendly,,fast courteous service ,,, would highly recomend
Christopher M. en
This location is excellent. The location further east on Sprague, before Sullivan road is horrible. I have rented here twice. Each time I waited in line 30 minutes and yesterday I went there by mistake and waited 40 minutes in line before I was able to talk with someone and determined I was in the wrong last location. I will never rent from them again.
Angie N. en
Customer service was spectacular but the truck was pretty rough inside.
Steven M. en
Had no issue with this rental place they were great however the pickup place that was originally given to me the place was closed and I was there on time had to call and then was sent to the place I Rated and they were Great also the other place was a dump
Mark B. en
Bate and switch. Your web site says $24.95 a day then U-Haul charges and additional $6 for damage insurance you are unable to decline, then A to Z adds an additional $8 a day for "safe tow" which I never asked for. All of these "additional" charges so have been upfront advertisement as part of your daily charge. This should be considered a bait and switch.
Patrick P. en
The employees weren't very friendly, they didn't even acknowledge us when we walked in. They didn't explain anything to us. Truck was dirty. We won't be renting again.
Gina V. en
The gentleman that checked us in was really helpful. The gentleman that checked us out was extremely abrasive, claimed we didn't fill the gas tank all the way and that it was two gallons short. Because of him, there is no way I'd do business there again. Especially when the other two smelled like alcohol and just brushed off this guy's attitude. At least they didn't charge us for the 2 fallins, I guess.
Jettnate Z. en
No improvements needed absolutely amazing customer service from everyone. I will not go through anyone else other than A to Z they went above and beyond the expectation.
nathan S. en
Very friendly staff and even though they were super busy, they were able to get me in and out quickly
KARL W. en
This location I have had dealings with and they are fast and friendly.