Customer Reviews for A To Z Rentals
(U-Haul Neighborhood Dealer)

353 comentarios

6792 N Government Wy   Dalton Gardens, ID 83815
(Government and Canfield)

(208) 772-6238

Horario

  • Mon–Fri
    7:30 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 4 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(208) 772-6238

6792 N Government Wy
Dalton Gardens, ID 83815
(Government and Canfield)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    7:30 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 4 p. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

A tounge Jack on the trailer would have been nice.

STEVE J. 
Clasificación:
3.0

Well my pick up and drop off location was changed without my knowledge and delayed my move by 5 hours and added on 10 more miles to my trip so I lost half a day moving that added another day to rent the truck and loss of movers as I only had them for one day

Ben F. 
Clasificación:
5.0

Nothing, easiest pickup ever and drop off.

Joshua S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
4.0

All went well

Linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen S. 
Clasificación:
5.0

Clerk was very efficient in explaining requirements and additional tips helpful while renting the u-haul.

Kathleen S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Esther P. 
Clasificación:
5.0

Thank you, quick & easy rental experience.

Tyson K. 
Clasificación:
3.0

No suggestions at this time. Location was conveniently located and staff were both helpful and friendly.

Rexford S. 
Clasificación:
5.0

Opens early and good service.

Randall M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce N. 
Clasificación:
4.0

El cliente no dejó un comentario.

tim S. 
Clasificación:
5.0

Make the computer faster

CHAD S. 
Clasificación:
5.0

I have a question. Why was I charged a Safe Trip fee?

justin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOFFMAN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MESHELLE B. 
Clasificación:
1.0

The U-Hauls rear lights were out and license plates expired. I got pulled over on my drive, luckily the officer was understanding, but it made me incredibly late. Not to mention at the location the man helping me took an hour to hand me a pamphlet and take a picture of the setup, when I clearly mentioned I was in a hurry. Overall poor experience.

Hyrum E. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alyssa S. 
Clasificación:
5.0

The main facility in Coeur d'Alene didn't have our truck that we reserved or any other vehicle that we could haul a freezer in locally, and they knew what we were needing the rental for. It was a bad experience with them. I called A-Z Rental (not knowing they were affiliated with U-haul) and spoke with Cameron who got us lined up with a trailer and ramp, as well as a dolly. The main facility didn't even mention A-Z when they couldn't meet my "guaranteed" reservation. Shame on them! A-Z was awesome!

Laurie J. 
Clasificación:
3.0

When we picked up the truck they asked that the gas be at 1/4 tank when returned but was half way between empty and 1/4 when we got it. Little unprofessional. Truck it's self was amazing! Always like u-haul just not this pick up.

Jason B. 
Clasificación:
5.0

Was friendly and efficient!

ADAM B. 
Clasificación:
5.0

A-Z was good, in fact they were the only haul location to answer the phone. My issue is with uhaul, I reserved a location close to me and they wanted me to drive 2 hours to pickup the equipment when the trailer at this location was available. I'll be avoiding uhaul for the foreseeable future.

Joseph V. 
Clasificación:
5.0

The people helping me get checked out were very friendly and fast.

PATRICK R. 
Clasificación:
5.0

All good

Debra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
1.0

Truck was dirty, poor condition, food was in the cab, I found an Xbox controller, and it was just all bad. On top of the fact that I'm being charged for things that were not my fault. This has been the worst experience I have ever had with uhaul.

Michael-Ian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY S. 
Clasificación:
3.0

First you changed my drop off location, 2 times. WTF. Then when I checked the car trailer back in your computer said I was a day late. My reservation was for an additional day an I was a day early. I did not get money back for the day early either. Poor parking lot space as well.

SEAN P. 
Clasificación:
5.0

A to Z Rentals is much faster and more convenient than the local U-Haul center.

BRETT J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mario K. 
Clasificación:
5.0

Your online checkout process is terrible. It would never load my photo of mileage and gas so I couldn't checkout.

JOHN O. 
Clasificación:
3.0

The A-Z manager was able to help me out, even though Uhaul tried to change pricing on me. I reserved a trailer for $680 for an 8 day, cross country move. When I went to pick it up, I was told it would be over $1000. I spent a half hour on the phone and the Uhaul rep was unable to remedy the problem. She told me to have the manager at the rental facility call in, and after several attempts, he and the second Uhaul rep were able to give me the quoted price, which, by the way, I had a contract for. This wasn't just an estimate. Apparently this is a common issue as I overheard another customer having the same issue. Having my rental reworked for create a bit of hassle on the other end as my drop off location was changed, but my storage unit had not changed locations. I had to go to one Uhaul to unload the trailer, then go back to the other to return the trailer. (You get charged extra if you take it to a different location than what was selected.)

ERIC S. 
Clasificación:
5.0

U CANNOT drop off your U-Haul at any U-Haul dealer. My pick up dealer didn't know there was a dealer close to me but said I could drop it off at any dealer. But U-Haul Corp made me drop it 30 miles at my contract drop off location.

Walter L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad S. 
Clasificación:
3.0

Unfriendly counter employee. No greeting, no smiles. Didn't seem to care. I wasn't important to them.

MARK L. 
Clasificación:
4.0

The only issue we had. Is that I called to see if I could keep it longer. They told me sure that's no problem. I asked how much more it would cost? They said it'd be the same as what we quoted you. Found out it cost me another $118.

Gary A. 
Clasificación:
5.0

Not a darn thing

Lanna F. 
Clasificación:
5.0

Worked well!

MICHAEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA I. 
Clasificación:
4.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter V. 
Clasificación:
5.0

They were great!

Richard Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dani R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor B. 
Clasificación:
1.0

The trailer was dirty on the inside and not all the lights worked. I was told they are not able to fix it. If I did not need the trailer so bad I would have not taken the trailer at all and found a different trailer

Toby R. 
Clasificación:
5.0

Happy to have A to Z rent Uhauls: Great business and they have the best service

Christopher V. 
Clasificación:
3.0

El cliente no dejó un comentario.

MERRILL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Great Crew super location, wonderful service

DAVE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin N. 
Clasificación:
5.0

They were quick, easy, and understood my needs...

Michael J. 
Clasificación:
5.0

It was easy and convenient

Kimberli P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zed S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas T. 
Clasificación:
5.0

excellent customer service and preparation on their part. They called ahead and made sure everything was ready for us. Love this place!

Kathleen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shynne P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
5.0

Very nice to deal with helpful and very fast service.

Rodger M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
3.0

It took a long time to get the equipment as they kept taking phone calls while I was standing there. It was very difficult to open the ramp. The pin or it's sleeve on the left side was either bent or unaligned making it very difficult to remove or reinsert the pin.

Susan B. 
Clasificación:
3.0

I rented a pick up truck told them I would need it for approximately 5 days took it back in 5 days, after I checked out the CSR that was not the person that checked me in said that there was a 7 day 700 mile rental that I was never told about, had I been told that would have been more beneficial to me, This transaction is not going to stop me from renting from u haul, Respectfully DJM

Dennis M. 
Clasificación:
5.0

The staff at A to Z rental was great they are always helpful and very friendly take all my rental business to them

WIlliam N. 
Clasificación:
5.0

staff was very helpful and knowledgeable.

Gerald H. 
Clasificación:
5.0

great trailer great price great service

Kevin K. 
Clasificación:
5.0

Great customer service was asked by 2 people if the truck was okay and everything went well. The building looks a little sketchy from the outside but I would use them again for sure

rheanna F. 
Clasificación:
5.0

Amazing location. Always seem to have some kind of issue with other stores and your was smooth. No issues. Thank you for making my move less stressful.

Paul T. 
Clasificación:
5.0

Easiest thing ever, super great experience.

PAM M. 
Clasificación:
5.0

Excellent service - we will be back!

MARK F. 
Clasificación:
5.0

This location was great, thank you Uhaul

Ralph K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD WILLIAM M. 
Clasificación:
4.0

More counter people

Daniel S. 
Clasificación:
4.0

Customer service was excellent. Had the trailer hitched and ready to roll in minutes. Very helpful crew.

Todd N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donnie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol C. 
Clasificación:
5.0

They were great.

Scott T. 
Clasificación:
5.0

Excellent service. in and out less than 10 Min.

David K. 
Clasificación:
5.0

Service checking in and out couldn't have been better. Will use this rental store again, for sure.

Richard W. 
Clasificación:
1.0

Over charged

Albert W. 
Clasificación:
5.0

I downloaded the uhaul app on playstore to make my check in/out easier. The app is slow and it did not make it easier. I suggest desling directly with associates on location, they are great.

MANDA T. 
Clasificación:
5.0

Nice and considerate people.

Destin T. 
Clasificación:
5.0

Nice people. Very helpful. Gave me a great deal.

Destin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT J. 
No se han enviado comentarios para esta ubicación.

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