The A-Z manager was able to help me out, even though Uhaul tried to change pricing on me. I reserved a trailer for $680 for an 8 day, cross country move. When I went to pick it up, I was told it would be over $1000. I spent a half hour on the phone and the Uhaul rep was unable to remedy the problem. She told me to have the manager at the rental facility call in, and after several attempts, he and the second Uhaul rep were able to give me the quoted price, which, by the way, I had a contract for. This wasn't just an estimate. Apparently this is a common issue as I overheard another customer having the same issue. Having my rental reworked for create a bit of hassle on the other end as my drop off location was changed, but my storage unit had not changed locations. I had to go to one Uhaul to unload the trailer, then go back to the other to return the trailer. (You get charged extra if you take it to a different location than what was selected.)ERIC S.
Customer Reviews for A To Z Rentals
(Distribuidor de U-Haul del vecindario)
Dalton Gardens, ID 83815
(Government and Canfield)
Services at this Location:
- Lun. - vie.: 7:30 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
U CANNOT drop off your U-Haul at any U-Haul dealer. My pick up dealer didn't know there was a dealer close to me but said I could drop it off at any dealer. But U-Haul Corp made me drop it 30 miles at my contract drop off location.Walter L.
El cliente no dejó un comentario.Chad S.
Unfriendly counter employee. No greeting, no smiles. Didn't seem to care. I wasn't important to them.MARK L.
The only issue we had. Is that I called to see if I could keep it longer. They told me sure that's no problem. I asked how much more it would cost? They said it'd be the same as what we quoted you. Found out it cost me another $118.Gary A.
Not a darn thingLanna F.
Worked well!MICHAEL V.
El cliente no dejó un comentario.David Y.
El cliente no dejó un comentario.TERESA I.
El cliente no dejó un comentario.John O.
El cliente no dejó un comentario.Peter V.
They were great!Richard Y.
El cliente no dejó un comentario.Dani R.
El cliente no dejó un comentario.Victor B.
The trailer was dirty on the inside and not all the lights worked. I was told they are not able to fix it. If I did not need the trailer so bad I would have not taken the trailer at all and found a different trailerToby R.
Happy to have A to Z rent Uhauls: Great business and they have the best serviceChristopher V.
El cliente no dejó un comentario.MERRILL R.
El cliente no dejó un comentario.Gerald H.
El cliente no dejó un comentario.William M.
Great Crew super location, wonderful serviceDAVE B.
El cliente no dejó un comentario.Edward M.
El cliente no dejó un comentario.Kevin N.
They were quick, easy, and understood my needs...Michael J.
It was easy and convenientKimberli P.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Zed S.
El cliente no dejó un comentario.Douglas T.
excellent customer service and preparation on their part. They called ahead and made sure everything was ready for us. Love this place!Kathleen H.
El cliente no dejó un comentario.Shynne P.
El cliente no dejó un comentario.Timothy R.
Very nice to deal with helpful and very fast service.Rodger M.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Wayne P.
El cliente no dejó un comentario.Shannon C.
El cliente no dejó un comentario.John B.
It took a long time to get the equipment as they kept taking phone calls while I was standing there. It was very difficult to open the ramp. The pin or it's sleeve on the left side was either bent or unaligned making it very difficult to remove or reinsert the pin.Susan B.
I rented a pick up truck told them I would need it for approximately 5 days took it back in 5 days, after I checked out the CSR that was not the person that checked me in said that there was a 7 day 700 mile rental that I was never told about, had I been told that would have been more beneficial to me, This transaction is not going to stop me from renting from u haul, Respectfully DJMDennis M.
The staff at A to Z rental was great they are always helpful and very friendly take all my rental business to themWIlliam N.
staff was very helpful and knowledgeable.Gerald H.
great trailer great price great serviceKevin K.
Great customer service was asked by 2 people if the truck was okay and everything went well. The building looks a little sketchy from the outside but I would use them again for surerheanna F.
Amazing location. Always seem to have some kind of issue with other stores and your was smooth. No issues. Thank you for making my move less stressful.Paul T.
Easiest thing ever, super great experience.PAM M.
Excellent service - we will be back!MARK F.
This location was great, thank you UhaulRalph K.
El cliente no dejó un comentario.RICHARD WILLIAM M.
More counter peopleDaniel S.
Customer service was excellent. Had the trailer hitched and ready to roll in minutes. Very helpful crew.Todd N.
El cliente no dejó un comentario.Donnie P.
El cliente no dejó un comentario.Edward S.
El cliente no dejó un comentario.Carol C.
They were great.Scott T.
Excellent service. in and out less than 10 Min.David K.
Service checking in and out couldn't have been better. Will use this rental store again, for sure.Richard W.
Over chargedAlbert W.
I downloaded the uhaul app on playstore to make my check in/out easier. The app is slow and it did not make it easier. I suggest desling directly with associates on location, they are great.MANDA T.
Nice and considerate people.Destin T.
Nice people. Very helpful. Gave me a great deal.Destin T.
El cliente no dejó un comentario.BRETT J.
El cliente no dejó un comentario.Rachel L.
El cliente no dejó un comentario.LONNY D.
El cliente no dejó un comentario.Larry A.
El cliente no dejó un comentario.Mike D.
El cliente no dejó un comentario.dj B.
El cliente no dejó un comentario.Mark L.
All good- just what I needed. Quick check in and checkout.David Q.
Truck was frozen when picking it up. Could not open back door and ramp was frozen. Would been great to have someone making sure all was ready to go. Customer service was great. The individual working was a great guy.Jared M.
El cliente no dejó un comentario.keim B.
El cliente no dejó un comentario.Susan B.
Everything was perfect.TIM M.
El cliente no dejó un comentario.Rodney B.
El cliente no dejó un comentario.Ryan B.
El cliente no dejó un comentario.James H.
The store rental place is fine and the employees , but the truck was filthy inside . You shouldn't assume just cause I am renting a truck that I want to sit in a filthy truck. Who is to say I didn't pick up my grandma and her wheelchair and just needed a truck. Truck had a fuse sitting on the dash and was filthy dirty inside. Please clean your equipment. Not worth the 100$ rentalSCOTT CLARK B.
El cliente no dejó un comentario.Patricia S.
El cliente no dejó un comentario.Karen J.
El cliente no dejó un comentario.Rodney B.
They were quick and efficient and very helpful getting the trailer hooked up and taken off. It would be nice if they had more sizes of utility trailers available.Susan B.
Staff was welcoming and helpful.Kevin G.
Bob and Lanny at A to Z Rental in Coeur D' Alene Idaho Always do a great job of providing me the best service. I am often in a hurry when I pick up the U-Haul equipment I am renting and I can always count on them to already have checked it out and have it ready to go and waiting for me. They provide the best service that your company could provide.DALE J.
Very friendly and helpful.rebbeca M.
El cliente no dejó un comentario.Steven D.
El cliente no dejó un comentario.mike K.
Have the folks at the Govt Way location train some of your other locations in customer serviceDALE J.
It would have been nice if they swept the truck out & washed the windshieldTom V.
El cliente no dejó un comentario.keith T.
The guys at AZ Rental are great!Mike H.
It's all good.Roger H.
Everything was fine.Vince H.
El cliente no dejó un comentario.Douglas C.
El cliente no dejó un comentario.Kenneth B.
El cliente no dejó un comentario.Jean A.
The people were very helpful and helped me find the right solution for my situation . They were very patient, very kind, and definitely customer satisfaction oriented .Laura H.
They were awesome.Dawn I.
El cliente no dejó un comentario.Vaughn H.
El cliente no dejó un comentario.Norwood G.
Would not let me do a walk around to check vehicle damages. Said it was already done. Nowhere to check if they marked all the damage that was done before I got it. Will I get changed for previous damages?KENNETH R.
They were very helpful and friendly ,answered all my questions .Sondra K.
El cliente no dejó un comentario.Larry C.