Customer Reviews for A To Z Rentals
(Distribuidor de U-Haul del vecindario)

603 comentarios

570 N Greensferry Rd   Post Falls, ID 83854
(Corner of Greensferry & Schneidmiller adjacent to HWY 90)

(208) 457-9016

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(208) 457-9016

570 N Greensferry Rd
Post Falls, ID 83854
(Corner of Greensferry & Schneidmiller adjacent to HWY 90)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Friendly

Robert B. 
Clasificación:
2.0

i was charged for a second day after returning the equipment 20 minutes late... i dont mind the charge but i was charged mileage and insurance plus was not given use of the truck as they only had one

james B. 
Clasificación:
5.0

The 3 guys there I dealt with were top notch. Super friendly and helpful. I would recommend them for any rental you are looking for!

Scott T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley H. 
Clasificación:
5.0

Inspect appliance dolly better. It was really bent at the bottom.

Jared S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl G. 
Clasificación:
2.0

When I walked in and requested a trailer I was told it would cost about $15 per day plus insurance. When I received my emailed receipt it said $24.95 per day. When I called the rental company I spoke with the guy I had seen in person when picking up the trailer. I told him that the price did not match what was discussed in person. He denied ever saying that price and said that the only price he gave me was the one on the receipt. If I hadn't been lied to from the start I would have been okay with the price but his mistake cost me an additional $20. I will be looking elsewhere next time I am in need of a trailer.

romulus C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Claud H. 
Clasificación:
5.0

I rent many Uhauls from different locations. I will often will go out my way to rent trucks from this location. Very rarely is there any issues and Jason is always on point and very helpful. I recommend any one who needs a smooth moving transition to rent there truck and equipment from this location. Thanks Jason!

Roger K. 
Clasificación:
4.0

give better directions to the location

Steven A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jordan H. 
Clasificación:
5.0

Everything was great. not much to change

Blu B. 
Clasificación:
2.0

This isn't a knock on a.z. rentals. U-Haul sucks at trying to set up a rental. Originally I wanted to pickup the trailer in Hayden where I live, filled out the form online and thought I was good to go. 4 days before I was to pick up the trailer I call just to make sure. The guy on the phone said the one trailer I wanted was going to be gone for a week and I should call the CDA store. I call and there's a 20 minute wait time, so I jump in my truck and drive down there, 4 people ahead of me, one guy working the front desk, but I finally make a solid connection. The day before pick up, I get a call from U-Haul and this girl stated I have to drive out to post Falls to pick up the trailer. Smdh What a F-ed up and convoluted nightmare. U-Haul, you need to put your heads outa your asses, what a shitty experience. PS, my move went smoothly with no issues.

Rob V. 
Clasificación:
5.0

Best rental experience. Jason advised changing the size of trailer to meet my need.

Phillips B. 
Clasificación:
5.0

Nothing, great and personable experience.

Seth C. 
Clasificación:
5.0

Get air-conditioning in the building for those poor people and customers

Jay L. 
Clasificación:
5.0

Jason was particularly helpful at the booking and checking out. He made the experience pleasant while I waited for the trailer to be pulled out. The gentleman who put it on my expedition did a great job dealing with the back door raising unexpectedly. Phil Baker (208)769-4116.

Phillips B. 
Clasificación:
5.0

Very helpful people

Robert S. 
Clasificación:
5.0

They were very friendly and to care of my needs

Robert S. 
Clasificación:
5.0

The truck smelled like cigarette smoke. Giving us a little leeway on the gas since we had to drive an extra 60 miles to pick it up since the location changed on us. But the gentlemen who helped us were amazing and helpful.

Steve H. 
Clasificación:
5.0

Just keep Jason with the company and you will be just fine.and never underestimate a man in a kilt..

Blu B. 
Clasificación:
5.0

Perfect experience. So easy to get my first uhaul truck. Jason is great! I'd recommend this place to everyone

Brad V. 
Clasificación:
5.0

Staff did a fantastic job of getting me in and out. I wish more U-Haul dealers were this prompt with U-Haul customers

Pete P. 
Clasificación:
1.0

This was a terrible experience. Customer service IS NOT in the attitude of this older gentlemen. When we pulled up, there was no greeting, no words were spoken, even when I said hello this older man totally ignored me. He grabbed the keys, jumped up into the truck, got out and said he would meet us inside We had no idea where the front door to this place was, it looked like a dump, I asked where the front door was and he said "follow me", he was a very rude man. Inside they said we would have to pay $11.00 for being shy of where the gas gauge should of been. The gentleman in South Beach, OR said we would be charged $10.00 a gallon if we fell short. So these people at A to Z Rental, (Post Falls, ID) wanted to charge us $11.00, when the gas gauge was where it should be. My husband proceeded to tell the man that the gas gauge was exactly where it should of been, we both feel this rude man did not know how to read fractions and he proceeded to argue. My husband left with the truck to completely fill it up, as we didn't want to continue arguing with this man, we were NOT going to pay $11.00, when the gas gauge was where it was when we rented it. When my husband returned, he told the man, "now you owe me", the man said, "I don't owe you shit, that's between you and U-Haul." Instead of arguing further, my husband left to get into our car and this man slammed the truck door so hard I think he would of broken the window if it hadn't been rolled down. We will NEVER use this facility again and will make sure we pass this on to our friends and family. I have never been treated like this in my entire life, this man was unprofessional and rude. If this would have been our first interaction with U-Haul, I can guarantee you, we would never use your company again. I truly hope this is not the kind of actions the U-Haul company endorses.

Teresa H. 
Clasificación:
5.0

Everything about my motorcycle trailer rental experience was excellent. Friendly service upon check out, quality trailer that performed perfectly and a great check in process. Very happy with A to Z and u-haul! A+!!!

Chad H. 
Clasificación:
5.0

Jason the manager was very accommodating and understanding, provided exceptional service!

William M. 
Clasificación:
5.0

Customer service was excellent and accommodating.

Trish W. 
Clasificación:
5.0

Great customer service and very helpful at answering my questions.

Royce F. 
Clasificación:
5.0

Very fast when picking up and dropping off!

Matthew C. 
Clasificación:
5.0

The staff here is super friendly and easy to work with. They made the whole experience a breeze and we will definitely be coming back if we need anything else rented.

Jasha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kenny S. 
Clasificación:
5.0

Great service from the staff. Thanks

Kirk S. 
Clasificación:
5.0

Super friendly customer service! Seriously so nice, and made our return super easy. They were also very accommodating. I would definitely go back to A to Z Rental in the future for any other rental needs!

Marcus E. 
Clasificación:
4.0

El cliente no dejó un comentario.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

david H. 
Clasificación:
5.0

The man that checked me out was exceptional. I enjoyed speaking with him - very personable.

Sandra M. 
Clasificación:
5.0

Easily the best uhaul interaction I've had. Was un and out in less than 5 minutes.

Aaron J. 
Clasificación:
5.0

The guys at A to Z Post Falls are awesome and were very helpful. Uhaul, without telling me, changed my location pick up from Cd'a to Post Falls. Pretty inconvenient.

Matt D. 
Clasificación:
3.0

Your online rental site needs improvement - found it difficult to use - not user friendly - had to call one of the rental office to inquire how to answer some questions. Will try not to use it again. Representatives at A to Z Rental were friendly - felt welcome.

Dave B. 
Clasificación:
5.0

If there was an option for 20 stars, these guys get it. The best and most friendly customer service I have ever had anywhere. I was in and out with a friendly conversation on the side and they told me everything I needed to know without me having to even ask. I would go here even if I didn't need anything.

Mark M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Layne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George E. 
Clasificación:
5.0

All good and very fast!

Mark Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent M. 
Clasificación:
5.0

No need to improve the location was wonderful and the team great!

Stephen P. 
Clasificación:
5.0

Great customer service!

Jesse R. 
Clasificación:
5.0

Fast and friendly.

EUGENIO C. 
Clasificación:
5.0

Always helpful.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH C. 
Clasificación:
3.0

El cliente no dejó un comentario.

kim K. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert D. 
Clasificación:
5.0

Worked perfectly no issues

David P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica G. 
Clasificación:
3.0

El cliente no dejó un comentario.

John N. 
Clasificación:
5.0

Multiple times dealing with A to Z - always friendly and professional.

Robert D. 
Clasificación:
4.0

The truck and the ramp were filthy! And they were covered with metal shavings.

Robert R. 
Clasificación:
3.0

The facility itself was in need of renovation. The service and the equipment was good.

Nicholas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie W. 
Clasificación:
5.0

Easy to work with, no hassle.

Jeffrey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy K. 
Clasificación:
5.0

Top notch! Fast and friendly service. Highly recommended.

Kelly B. 
Clasificación:
3.0

I was given credit for unused supplies and two weeks later, no credit given.

Dean A. 
Clasificación:
4.0

Very Friendly

Steve V. 
Clasificación:
5.0

I would just like to say the guys working here are very friendly and caring and will help however possible. A+ rating 5 stars

Corie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan N. 
Clasificación:
5.0

Reservation was easy and the workers were extremely helpful and friendly

Ana L. 
Clasificación:
5.0

Quick and easy. Very friendly staff

Nancy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda B. 
Clasificación:
1.0

Learn how to fix your web design flaws and quit Being so lazy

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheryl N. 
Clasificación:
4.0

This location can be difficult to find, more signage would be helpful.

Roger W. 
Clasificación:
3.0

I was charged $7.60 for fuel and we filled it up. When I took pic of fuel and mileage it showed full

Roni M. 
Clasificación:
5.0

Fantastic service! Very polite and knowledgeable staff. Vehicles clean and in order. Highly recommend this establishment as a place to rent

Billie M. 
Clasificación:
5.0

Jason was friendly, and helpful! Truck was very clean!

Steven J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick D. 
Clasificación:
5.0

Truck needs a wheel alignment

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan N. 
Clasificación:
4.0

Very friendly and helpful. Quick to respond

Michael F. 
Clasificación:
1.0

Have truck cleaned and ready. I spoke with them on the phone letting them know I would be there to pick it up. This location is a dump and the staff one gentleman in particular was a grump. I would have driven 20 miles the opposite direction for better service.

Chase P. 
Clasificación:
1.0

No one was there for my truck to be returned and they didn't know that I needed to return it plus no one gave me my deposit back

Martin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicholas O. 
Clasificación:
2.0

There was no instruction for after hours trailer drop off, had to call customer service. Returned the following day to collect my deposit, and was told they do not handle deposit returns.

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

need signs out front to show location unwelcoming entrance to store

Nicolaas V. 
Clasificación:
5.0

The mobile check-in feature does not work and the gentleman that helped me at this location was quick to get me going so I could get done what I needed to that day.

Melissa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE W. 
Clasificación:
1.0

UHaul called and changed our drop off point, which was NOT convenient for us. This place was a tool rental and UHaul uses part of their yard. The location was hard to get to with a 26 ft. truck. The personnel could not make any adjustments to our bill because they aren't affiliated with UHaul all they could do is close the contract. We were NOT happy UHaul made us take a truck out of our way when I rented from the pick up point for convenience. I think it should of been UHauls responsibility to move their trucks, not the customer.

Stanford W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick Y. 
Clasificación:
5.0

Great customer service - super nice guys willing to help

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
No se han enviado comentarios para esta ubicación.

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