Customer Reviews for A To Z Rentals
(U-Haul Neighborhood Dealer)

734 comentarios

476726 Hwy 95 N   Ponderay, ID 83852
(Across from alpine motors)

(208) 263-0533

Horario de oficina

  • Mon-Sat: 7:30 am - 5 pm
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(208) 263-0533

476726 Hwy 95 N
Ponderay, ID 83852
(Across from alpine motors)

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sat: 7:30 am - 5 pm
  • Sun: Closed
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

the two gentleman that helped me with the drop off were very professional and kind. they did a great job representing U-Haul. I will use this A To Z location again, because of the personal.

PHILIP M 
Clasificación:
5.0

: )

JONATHAN J 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLA M 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS J 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B 
Clasificación:
4.0

Very helpful with hooking up the trailer. Checked that my lights were working so I didn't have to run back and forth. Just all around helpful guys.

CARSON E 
Clasificación:
5.0

Great, friendly service making drop-off very easy. Very professional.

JOHN T 
Clasificación:
4.0

No recommendations at this time. The office was neat and the equipment was clean and neatly organized.

DONNA W 
Clasificación:
5.0

I can not think of anything that would make someone else's experience any better, unless they got a better price than I did. Excellent experience at this location. Thank you T.tucker

THOMAS T 
Clasificación:
5.0

El cliente no dejó un comentario.

KAELA P 
Clasificación:
5.0

Easy pick up process, the staff is friendly

JONATHAN J 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B 
Clasificación:
4.0

El cliente no dejó un comentario.

CALEB M 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN W 
Clasificación:
2.0

I had my pick up scheduled at a particular location that was closest to my house. When I got there, my reservation had been moved to a different dealership in town. When I picked up the truck, the cab is filthy. It had somebody else's dog slobber and snot all over everything and the windows and there was dog hair everywhere And debris on the floor. .

HEIDI R 
Clasificación:
4.0

El cliente no dejó un comentario.

Connie L 
Clasificación:
3.0

El cliente no dejó un comentario.

Kylie I 
Clasificación:
5.0

Thank you for being flexible with return location..

MICAH H 
Clasificación:
1.0

stop changing size of trailer and locations

Norman O 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel F 
Clasificación:
5.0

I would recommend improvement on the 24 hour pickup option. If the location is closed, the process of getting access to the truck key is not easy. Especially for somebody that is not super tech savvy. I ran into an issue with checkout because I was the driver but my mom was the person that rented/paid for the truck. The payment checkout didn't allow me to finish due to my signature not being accepted on her card. Perhaps a pre-check (similar to the TAS pre-check) could be added so people don't have to struggle in the dark to do everything the day of. It would also be nice to have payment taken care of ahead of time rather than being charged at the time of pick up.

GIOVANI G 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY I 
Clasificación:
5.0

The staff were very helpful and friendly. I highly recommend them.

PATRICK R 
Clasificación:
4.0

Get your act together. If you rent a vehicle at one location don't send people to another, and when people select a drop off location have that space honor that decision.

CESAR H 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS H 
Clasificación:
3.0

Staff found a trailer that would work for our needs but seemed upset to be working on Saturday morning.

DEBBIE J 
Clasificación:
3.0

Easy drop off, friendly and helpful staff!

Juanita B 
Clasificación:
3.0

Squeekys has always been the better location in this area if you want friendly, polite, knowledgeable service.

LELAND D 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN P 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY W 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa S 
Clasificación:
3.0

El cliente no dejó un comentario.

JENNIFER D 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard P 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooke E 
Clasificación:
5.0

Not on the rental place but U-Haul app should include rentals from all locations so that you can pick one up locally. They tried to send me an hour away when there was the trailer I wanted right here in town.

Rodney S 
Clasificación:
4.0

El cliente no dejó un comentario.

Dustin S 
Clasificación:
5.0

Nothing it was easy and that is nice.

Tom H 
Clasificación:
5.0

The gentleman there were very nice and made the return a breeze.

Steve F 
Clasificación:
5.0

Quick and efficient service

Don D 
Clasificación:
5.0

I was treated very well. Gentleman were very polite and helpful.

Janett A 
Clasificación:
5.0

Great location and great people.

Jeffrey D 
Clasificación:
5.0

Make the online consistent with the in office experience. Make sure agents in office are well trained about cost. Only run trucks that are in conditions that would represent some form of pride of ownership for U-Haul's fleet. Make sure cabs are clean and seatbelts are in good running order. Do not overcharge miles and refund unused days as promised.

Robert F 
Clasificación:
3.0

The 15 foot unit I rented needed a wash for bugs on the windshield and the lights and mirrors. I was grateful to get a truck and was moved along efficiently. gjones

Gary J 
Clasificación:
5.0

El cliente no dejó un comentario.

Hans R 
Clasificación:
5.0

Super nice when we dropped off and thankful as they had another family needing the truck the next morning.

Leif O 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M 
Clasificación:
1.0

The truck was dirty, brakes squeaky, it didn't accelerate to higher speeds without great difficulty. The trailer tire had a big gash I'm it when it was rented to us so it eventually blew out on our out of state move. We had to pull over to get roadside service which put our trip back hours.

Ryan H 
Clasificación:
5.0

The price and availability was amazing. Thank you

Cristopher L 
Clasificación:
2.0

Customer sales/yard person was rude, controlling and had an attitude. Conversation about rental return afters hours on a Sunday pm were none existent? You asked?

Steve E 
Clasificación:
5.0

The gentleman was very nice and helpful.

Tadina P 
Clasificación:
5.0

Easy peasy! I told them of the problem tire, they said they would take care of it.

joe m 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHELLE S 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHELLE S 
Clasificación:
1.0

Reserved Truck was not at location I was told and couldn't find one in the area, forced to take smaller truck. Was asked on original contract to deliver truck to Spokane rather than CDa which added miles that recieving location charged me for. the smaller truck necessitated 2 extra trips from SandPoint, ID to CDA, ID which cost me an extra $100 in fuel for what should have been 1 trip. I expect to hear from someone regarding this rental, charges refunded to my credit card for all extra miles, a credit for $60 for extra fuel and a credit for unused pads. If not, I will be disputing all charges with my credit card company. Regards, Toby Fouch 425-420-8989

Toby F 
Clasificación:
5.0

Friendly and efficient customer service 😃

Cynthia R 
Clasificación:
5.0

I only dropped off here but when I had to call them numerous times because I’m new to the area and had random questions, the guy on the phone was very nice and never got annoyed with me!

Michelle S 
Clasificación:
5.0

Great u haul representation

Michael L 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel P 
Clasificación:
5.0

Instructions were clear they had almost everything we wanted. I have no complaints. The man at the desk was helpful and attentive.

Robin M 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela P 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig J 
Clasificación:
5.0

El cliente no dejó un comentario.

Leland D 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G 
Clasificación:
5.0

El cliente no dejó un comentario.

David R 
Clasificación:
5.0

Fine as is..

Jeffery D 
Clasificación:
5.0

Service and equipment were excellent.

Carl H 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody E 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen R 
Clasificación:
5.0

Wonderful and quick

MARY C 
Clasificación:
5.0

friendly, fast and easy.

Josue C 
Clasificación:
5.0

It was great !

Chris S 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger S 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander W 
Clasificación:
5.0

Prefect service, friendly, easy pickup and drop off

Kitty C 
Clasificación:
5.0

simple, easy, friendly. That's all a customer can ask for

Josue C 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M 
Clasificación:
5.0

👍

Charles P 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristi H 
Clasificación:
4.0

El cliente no dejó un comentario.

Milton C 
Clasificación:
5.0

Great experience. I can’t think of anything as far as improving for future customers.

Doug S 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD R 
Clasificación:
5.0

Not that i can think of.

JUDITH A 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S 
Clasificación:
5.0

El cliente no dejó un comentario.

David S 
Clasificación:
5.0

Very professional staff

Cory C 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria W 
Clasificación:
3.0

The truck I rented had cookies and what appeared to be popcorn covering the passenger side floorboard. Could have been easily swept out before I took delivery.

Kenton D 
Clasificación:
2.0

El cliente no dejó un comentario.

Randy C 
Clasificación:
4.0

El cliente no dejó un comentario.

John K 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H 
Clasificación:
4.0

El cliente no dejó un comentario.

Dianna F 
Clasificación:
5.0

Nothing. The gentleman was very nice and accommodating.

Danielle J 
Clasificación:
5.0

The man came right out and helped us right away!

Jeff A 
Clasificación:
2.0

I was charged extra fees that could have easily been waved. The attendant was very confusing to deal with and was unwilling to talk with me.

Caleb M 
Clasificación:
5.0

They checked the trailer in before they opened so I could get on the road for my 10 hour drive. Awesome customer service!!!

Kevin W 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher M 
Clasificación:
5.0

I dropped the equipment off on a Sunday so I didn't have any interaction with anyone there.

Lori E 
Clasificación:
4.0

A&Z Rental did great job and services..

Anthony G 
No se han enviado comentarios para esta ubicación.
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