El cliente no dejó un comentario.MARC F.
Customer Reviews for A Storage Depot Management LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.KPARYEA T.
Keep up the good work!KEVIN W.
It was fine!TAMARA C.
Great service. Very experienced and knowledgeable agent. Would rent here again.THOMAS T.
El cliente no dejó un comentario.SHARIF L.
El cliente no dejó un comentario.Jeremy W.
There was no issue/complaint with my experience with the location. The rep that was there Sunday was very friendly and helpful.Crystal L.
El cliente no dejó un comentario.ZACHARY A.
Everything was great. this is the second time in the last three day I have to rent an U Haul and the service was excellent and so easy. You should be commended on the people that you hire they made a stressful situation very ease for us. Thank you Maureen BonnellMAUREEN B.
Everything was simple and easy. The gentleman was knowledgeable and excellent custom service. I would recommend to family and friends.MAUREEN B.
I've been renting every single week from this location. Never once have I ever checkout on my phone. This weekend I spend over $200 for rental. I pickup vehicle Friday evening after 7pm and i drop off 7pm. Today my invoice stated I drop off after hours so I was charge $20. Last week I drop off same and didn't check out but I wasn't charge. I think this unfair and not consistent. I'm very disappointed.MELIESHA T.
El cliente no dejó un comentario.COLLEEN L.
Very good service, nice, polite.and the register she's cuteYINGZHENG W.
Just keep doing what you are doing. The lady was wonderful. I appreciate ðŸ™y'all.ARNETTA G.
El cliente no dejó un comentario.AKWASI G.
Easy peasy! Thank you!!STEPHANIEMAE H.
all the employees there are kind and considerate they know their job and are very helpful with any questions you may have about the services offered. Thanks U haul!ROBERT B.
El cliente no dejó un comentario.RUSSEL L.
Everything was great.LANSANA T.
Jon went above and beyond correcting an issue out of his control when our truck got returned late.RASHELLE Q.
El cliente no dejó un comentario.KIMBERLY L.
John Fiscaro is fantastic! I was pleasantly surprised. I was expecting there to be issues and delaysâ€¦the complete opposite happenedâ€¦John is all around exceptional at his job. Everything went so smoothly and he was so friendly and explained everything in such a manner that my nerves calmed down over the move itself. He is above and beyond. I would and will recommend John and Uhaul in Clifton to everyone. I really couldn't be happier. I truly expected things to be a hassle. It was the complete opposite of that. He was fantastic and he and Uhaul completely stood by what they promised. Excellent:)Carina P.
El cliente no dejó un comentario.HAROLD A.
El cliente no dejó un comentario.Robert B.
When I checked in total bill was $28 and when I checked out the bill came out to be $43. What if I don't have that amount and this wasn't the first time. Stop lying to customers.Nike J.
The shifter seemed to be hard to shift into reverse and drive. I've renter from U-haul before and never recalled having such difficulties but overall great experienceEMERSON B.
El cliente no dejó un comentario.Kenia B.
El cliente no dejó un comentario.YELENA F.
Jon was so nice and helpful! I truly appreciate it! I would highly recommend their services!!AMIRAH G.
El cliente no dejó un comentario.RODGER S.
Great staff and nice place.William W.
Bring back the unlimited local miles.Jorge S.
I love Boro Road location Jon is amazing. He is very professional and communicates well. Excellent customer service. Units and trucks/vans are well kept /clean.MELIESHA T.
next time i would like to rent from the location i requested instead of having to pay for mileage to drive from another location.BENJAMIN M.
Everything was great.DENEIA W.
Perfect especially the receptionistMAJOR P.
El cliente no dejó un comentario.LISA B.
El cliente no dejó un comentario.TENISHA A.
El cliente no dejó un comentario.CYNTHIA C.
El cliente no dejó un comentario.ROBERT S.
Had a great one ðŸ™‚ outstanding customer service ðŸ¤© Thank you !!!MICHAEL M.
I have been renting from U Haul for more than 25 years..Always impressed by the vehicles and service...Keep it up !LEO Z.
Everything went very well. I would use this location again. Gracias.EDWARD B.
El cliente no dejó un comentario.JEFFREY V.
El cliente no dejó un comentario.EVERETTE P.
It was a little dirt in the back of the vanRASHEED P.
El cliente no dejó un comentario.JACOB L.
Everything was good. Nothing I can think of that you could improve that you have already done.JAMES H.
You guys are the absolute best thank you so muchDASHON M.
I didn't check my email to see what I needed to do when I returned the truck.BARBARA S.
El cliente no dejó un comentario.MARK G.
Truck had noise when it was rolling like it was something wrong with the driveshaft??????KEVIN R.
El cliente no dejó un comentario.DAVID H.
El cliente no dejó un comentario.BECKY N.
El cliente no dejó un comentario.STACI S.
Candy served was EXCELLENT she did a great job....PHILIP K.
El cliente no dejó un comentario.RONALD M.
El cliente no dejó un comentario.MICHAEL W.
The front desks worker provided excellent customer service.JOHNNY J.
El cliente no dejó un comentario.CHRISTOPHER B.
John was very efficient and professional. Very pleased with the service.EVAN C.
The lady was rude on the phone with me. Hung up in my face. The lady was very rude to my husband and left him standing in the cold behind the storage gate, no we don't have a storage unit, while she continued her conversation. Then was angry with him for knocking on the window to be let out.ENESAH S.
El cliente no dejó un comentario.FRANK C.
John the Manager did an excellent job!!!JOHN G.
GPS gives wrong location makes it a little hard to findBRIAN B.
Thank you for accommodating me with no reservation.RUSSEL JOHN L.
Was told I have to clean the snow off of the uhaul. I then had to shovel for 30 minutes myself to get the uhual out. After driving 30 minutes, I found out the back had a lock on it and the keys didn't work for it. When I called uhaul roadside service, they eventually told me I had to go and find a hardware store to cut the lock off myself. I spent $40 for bolt cutters. After the extreme unprofessionalism and lack of help, I was assuming I would not be charged. The next day. I had a $95 charge from uhaul on my card. I'm still hoping I will be refunded.Erik V.
El cliente no dejó un comentario.ROSIELEE C.
Very friendly and professional. A1 service. Great job John!Don L.
although I don't believe that I actually traveled over sixty miles. Unfortunately I did not take a photo of the odometer before leaving the facility. I mapped my route and according to Goggle maps it was 53 miles. Other than that the truck I rented worked out perfectly for my move.ANTHONY S.
El cliente no dejó un comentario.Paul D.
El cliente no dejó un comentario.GWENDOLYN G.
El cliente no dejó un comentario.GEORGE V.
El cliente no dejó un comentario.Jasmine M.
El cliente no dejó un comentario.ALLISON B.
The girls at the counter were extremely friendly and helpful. I would rent from them again in a heartbeatJohn K.
El cliente no dejó un comentario.Zachary A.
The staff is very polite and friendly.Everette P.
Staff was friendly and helpful.ANDREW L.
El cliente no dejó un comentario.Dawn W.
Everything was as expected. I've always had good moving experiences with U-Haul. Thanks U-Haul!David P.
El cliente no dejó un comentario.Frank L.
I would recommend this location because the person working was kind and helped us to problem solve an error that UHaul customer service made. If it wasn't for her, we would not have had a truck that day despite our rental changing to her location due to UHaul saying my original location did not have the truck size available. Moving is stressful and UHaul made it even more stressful. This office helped to make it better and I greatly appreciate her flexibility and kindness.Meredithe S.
Jackie B who works the office was very personable and professional,STEPHEN O.
I have no issues with this location. I have issues with how our reservation was handled. We were originally scheduled to pick up at another location. When we arrived we were told the truck was not there and we would need to drive to the location listed above, which was 30 minutes from the original location. The boxes we paid for in advance were at neither of these locations, but at an official uhaul location, which was 45 minutes from the Clifton Heights location. Needless to say, we were not pleased with our uhaul experience and we have no intentions to use or recommend the use of uhaul again. These issues were not directly associated with the two locations, but with the uhaul company.Glenn E.
I would recommend it because the customer service was great. The van we rented smelled HORRIBLE!!! We drove with the windows down in the rain and me and my sister in-law still got terrible headaches. It smelled like gasoline and body odor ðŸ¤¢ maybe get new vans or a better cleaning service.Matthew M.
El cliente no dejó un comentario.DAODA K.
El cliente no dejó un comentario.EVERETTE P.
I booked rental two days ago for self pick up @ 9. The van was not ready and I had to wait until 9:30 for store to open. The van was filthy and smelled like gasoline. Horrible experienceTom O.
El cliente no dejó un comentario.Talia M.
El cliente no dejó un comentario.Antonio P.
El cliente no dejó un comentario.HERMAN J.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.Mark P.
El cliente no dejó un comentario.RANDALL B.
The Van I rented smelled like farm animals. Like someone was literally transporting farm animals in it. This Van would have been perfect for me if I owned a mini horse or a goat.William S.
Holy crap. A hold on my card and then several consecutive charge attempts? No heads up? Employees lead me to believe the initial hold was the charge and that would be the end of it. They never answer the phone by the way. -1/10Alexander C.