Comentarios del cliente para A Storage Depot LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A Storage Depot LLC

Grado total:

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Cicely F. en

Grado:

Unfortunately, I didn't get his name but the gentleman was nice

cynthia O. en

Grado:

El cliente no dejó un comentario.

Terri H. en

Grado:

El cliente no dejó un comentario.

Marcus F. en

Grado:

none

George M. en

Grado:

Bad management system

Charlene B. en

Grado:

El cliente no dejó un comentario.

Jeffrey C. en

Grado:

El cliente no dejó un comentario.

Charles W. en

Grado:

El cliente no dejó un comentario.

Brian D. en

Grado:

Friendly folks

Thomas G. en

Grado:

Great service, almost new van!

Jerico J. en

Grado:

There were cigarette ashes throughout the cab floor and console. We also found a beer can under the passenger seat while doing the self-checkout.

Shirley H. en

Grado:

Everything was user friendly.

Robert K. en

Grado:

Great staff. They went above and beyond to help me get the vehicle I needed to have.

DAVID R. en

Grado:

Ladies working the desk are very helpful and pleasant.

jermaine C. en

Grado:

Keep the current staff members happy at this facility. The gentleman was very helpful

Mohd E. en

Grado:

THIEF

Drew C. en

Grado:

El cliente no dejó un comentario.

matthew Y. en

Grado:

The customer service representative at the site was wonderful. She was so courteous, and efficient. She was there for pick up and drop off and I couldn't be happier with the service.

JIM M. en

Grado:

I went into the store in person on Monday and asked if I could rent the truck one way. I was told that they could not do that (exact words, "we do not do that from this location". I picked the truck up on Thursday. AFTER I signed the papers and gave my credit card, the man tells me that', "next time contact u-haul and set up the one way". I ask if I can set it up he says "no, NEXT TIME." So I drive home and call u-haul. After explaining the situation, I am put on hold for ten minutes. Then I am informed that since I've already driven (2 miles) I cannot set up the one way (the woman knew before she put me on hold what your policy was -- I was put on hold because your business paradigm is nonsense). So, I'm stuck. So, u-haul puts a $450 charge on my card. Then, the next day, after I've returned the truck, they tag me for another $100 and I put $100 worth of gas in the truck. So, because of your clear unfair business practice (and I will be reporting you to the better business bureau) I paid $650 dollars to move my daughter to college. I had an estimate from a moving company for $600 and decided to go u-haul to save money!!! Mind you, the truck has a sign in the window that says $19.99.... I know that that price is the base and it depends on milage, but, I loaded and unloaded the truck and drove it when I could have saved 50 dollars and had a company move me. I'm 51 years old and it was a very long and hard day. Your treatment of me is such bad business and so so very myopic. You see, I am moving my son to college on Sunday. My daughter will be done in August and will be moving back home. Then she has purchased a house that we will move her into. Then, my son will be moving home. I would have used you. Now, I will use one of your competitors, as will everyone in my family -- and there are a bunch of us with college aged kids. Your branch employees were duplicitous and dishonest. And, your phone troubleshooter person did nothing. Zero problem solving skills. She could have closed the bill and had me drive back to the place (again, it was 2 miles) and then I could start another invoice that was one way. I mean, she at least could have offered me a discount. But, a firm NO and goodbye. This was a total scam and really an underhanded way to conduct business

Paul R. en

Grado:

Staff rude did not give correct schedule when vechile would be ready for pick up it was just a mess ordered 15ft at one price had to take 20ft not my problem I will let all and everyone know no to do business with u haul

Lauren W. en

Grado:

The attendants had horrible attitudes and frequently demonstrated their frustration with customers.

Brandy C. en

Grado:

When I brought the car back she said it was not completely full that it would cost $40 do you want to go to the gas station and fill it up. I went to the gas station and filled it up the line was pointing exactly to F and she said it wasn’t full enough I even took a picture if someone would like to contact me at 215-667-4567 charge me I believe an additional $10 I have a picture id someone would like to see them.

Nacole D. en

Grado:

El cliente no dejó un comentario.

ROCHELLE K. en

Grado:

El cliente no dejó un comentario.

Edward B. en

Grado:

Need a larger parking lot.

Nancy F. en

Grado:

El cliente no dejó un comentario.

Timothy W. en

Grado:

El cliente no dejó un comentario.

Lataka G. en

Grado:

I am waiting on corporate office to call me back due to my complete bill being overcharged

Yasir F. en

Grado:

El cliente no dejó un comentario.

Tiffany M. en

Grado:

El cliente no dejó un comentario.

kou F. en

Grado:

El cliente no dejó un comentario.

LIsa G. en

Grado:

I do a seamless and effortless rental experience. The staff was friendly and accommodating. I appreciate their time and it was truly a pleasure interacting with the ladies in the office. They’re a great team.

Walter K. en

Grado:

passenger side mirror needed to be tightened up

Darryl W. en

Grado:

They do a fine service

John M. en

Grado:

El cliente no dejó un comentario.