El cliente no dejó un comentario.Andrea J.
Customer Reviews for A Postal Pack and Ship
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Fuel gage was faulty. check engine light was on. I had to put 7 gallons of gas upon return to bring the fuel level back to where it was during pickupKhal S.
The place everMyra M.
El cliente no dejó un comentario.Carlos V.
Good serviceOscar A.
Great, fast, and easy service!Tiffany R.
El cliente no dejó un comentario.adlai M.
El cliente no dejó un comentario.Melinda R.
El cliente no dejó un comentario.ZOILA C.
El cliente no dejó un comentario.Nancy G.
Make sure the truck is in the location that is stated on the registration and the lockbox location should be very clear. For people who are not familiar with the location, this is a nuisance. One employee (male) was extremely nice and a pleasure to talk to but on the day of my checkout, the young lady did not accept my coupon and was having difficulty scanning the QR code. She was pleasant but with all of the other difficulties that I had with this rental (along with the price being incorrect), the 20 min checkout was a bother. I understand that she was not from this location but all persons who work here should be trained to properly checkout customers. Overall, this uhaul experience was not good at all- from beginning to end.Jacqueline M.
El cliente no dejó un comentario.Mikey P.
El cliente no dejó un comentario.Nicole A.
The fuel was initially estimated as Full, 3/4 when I got vehicle. I add fuel that moved it to full. So I lost a few dollars. But overall okay experience.KARL B.
El cliente no dejó un comentario.TERRENCE S.
El cliente no dejó un comentario.TEOFILO D.
The service was fast and friendly.VENISE B.
El cliente no dejó un comentario.Leonie M.
I was supposed to return the equipment after the hours. The online service to check the drop off was not working. I paid more than I was supposed.Nocilia D.
El cliente no dejó un comentario.edwin L.
El cliente no dejó un comentario.Carline A.
El cliente no dejó un comentario.paulette X.
The best Uhaul experience, yet! My second time renting here, their customer service is A+. And, they are still as friendly and helpful as the first time. Would definitely recommend them to anyone looking to rent a Uhaul truck. They are not a big outfit... just the best!Angela J.
El cliente no dejó un comentario.SCOTT S.
The overall experience was great except you advertise the price as $19.99, that is bad a message because at the end of it the cost to use the vehicle is $29.80. You have to indicate in the ad on the vehicle that its 19.99 plus other charges. What if I only had $20.00. That was the only issue I had. Bad advertisingMARGARET J.
El cliente no dejó un comentario.OMAR V.
El cliente no dejó un comentario.DALIO R.
Tight space for parkingYVETTE M.
El cliente no dejó un comentario.LAYTON K.
The best uhaul experience I have had in years .WILLIAM R.
Have someone clean the vehicles after they return..KOHEN L.
everything perfect. service is good .SHAFAQAT U.
Took an hour to find out where the U-Haul drop boxes were located in a shopping plaza with numerous stores. Early check-in was a waste of time. On top of that, the A/C did not work in the truck. Last time I will ever use U-Haul. Looking to see if U-Haul will discount the fees incurred. Won't hold my breath.Michael E.
The U-Haul was acquired with online /self checkout. A terrible mistake on my part . The service was terrible.The vehicle had the check engine light as well as the service tire monitor system lights on the entire time. The customer service person had no idea where the keys were actually located.. They told me to walk around the entire plaza and look for â€œa large orange boxâ€ to find the keys for the vehicle. Approximately 40 minutes later ..I called another customer service number to finally find them . Never againAdrian B.
Nothing, everything was fine, the service was courteous and professional.JEAN S.
No ACMC KENZY B.
Very Nice people and good job .MARIE C.
HORRIBLE FLAT TIRE. DUST EVERYWHERE. THE UHAUL WAS USED FOR SOME BUILDER WHO DEFF TRANSPORTED CONTRET POWDERStefano M.
I was told I could drop the truck at another location. I dropped the truck at another location 2 hours away and was called the next day to say if I didn't pick it back up I would have to pay $300 extra. I had to drive back 2 hours away, pick up the truck and drive it back down to the original location then be charged for an additional day. I would like someone to call me back and also would like a refund for the miscommunication. I wouldn't recommend UHaul to anyone.SIMMONE D.
very quick service and professionalJulio L.
El cliente no dejó un comentario.EMOGENE E.
El cliente no dejó un comentario.Pamala H.
very crowed location in a shoping center with limited parkingDENNIS B.
El cliente no dejó un comentario.WILLIE K.
Just continue giving efficient customer service.. My driver was prompt and professional. GraciasORLEASE D.
El cliente no dejó un comentario.EILEEN V.
El cliente no dejó un comentario.T'Ashya M.
El cliente no dejó un comentario.Nehmia M.
El cliente no dejó un comentario.Stephanie A.
Make the overall pricing cheaper maybe. I paid around $700 for a weekend rental. The gas fee was insane, almost half a tank and I was charged $55 when I know very well I could have filled the whole damn tank for about the same price. I will never use u-haul again and never recommend anyone to use it. The woman doing the rental never explained to me the fees of gas or fill up policy. I was initially charged $278.58 for the rental and when I returned it, I was charged an ADDITIONAL $412. U-haul is disgusting for charging people like this. NEVER AGAIN. I plan on leaving this same review on Yelp and GoogleSARA A.
also the truck run very good beyond expectationOLATUNJI A.
El cliente no dejó un comentario.NADEGE C.
El cliente no dejó un comentario.KOHEN L.
Rented it late in the evening. Returned it in about 3 hrs, place closed. Prior to it they told me I could call 1-800 uhaul to confirm it been return, which I did, instead of advising me of this certain number you had to call, so these assholes charged me an extra 21 dollars because of I didn't make the proper return call. RIP OFFS, just another scam.Shang G.
Continue what you're doing. This was the nicest people I've ever had the pleasure of renting a truck from. Definitely will rent from them again. Gracias.MARC P.
Didn't really use the location everything was done via phone....the van had smoke smell and the vehicle to me feels like it needs alignmentALICEIA B.
Reserved a truck online and the store did not had it , had to get a smaller one but they were all rented, very poor service delaying my moveNEREA O.
I received a truck that was marked as full on papers but wasn't, when I returned it the manager said he will reverse the charges but never. I was charged $6-+ for gas I didn't useStenor P.
El cliente no dejó un comentario.Richard L.
El cliente no dejó un comentario.Dustin C.
El cliente no dejó un comentario.Dustin C.
It took me over 20 minutes to get the truck at checkout. The business owner never checked in the truck so they couldn't rent it to me until they figured out why the machine was not letting them continue. Once in the truck every single dashboard light was on check engine light, oils change light tire pressure light. This vehicle was not maintained and I was glad I only had it for a few hours to move a table. I will not be renting from this location ever again. I think I'll give Pensky a try next time I need a quick in town rental.April W.
Great service.Carmen N.
Rental was extremely carefree & went very smooth. The cargo van was in great shape, ran like a new vehicle which it seemed like it was fairly current. The women at the Postal Pack & Ship was very helpful, professional & made sure to spray & wipe-down all surfaces with disinfectants on the van before I drove off. Overall a great experience.DEAN R.
El cliente no dejó un comentario.nilsa G.
El cliente no dejó un comentario.Omar M.
El cliente no dejó un comentario.Brian W.
El cliente no dejó un comentario.Samantha M.
The stabilitrack needs maintenance and the lights on the dash would not go off.Robert B.
The service was fast and excellent,Mark G.
El cliente no dejó un comentario.Kurt C.
Workers are well trained and gave great serviceJennifer B.
Truck was filthy. Not sanitized and had roaches.Romaine B.
El cliente no dejó un comentario.Sharlaine N.
El cliente no dejó un comentario.Oswaldo G.
El cliente no dejó un comentario.Wilker B.
Customer Service was excellent!Carol M.
This location went above and beyond to get my rental van. The website needs serious work. It wasnt working for my pickup. called the 1800 number and it wasnt working either. If the man didnt come open his store I would not of gotten the van. He saved the day!Annette W.
El cliente no dejó un comentario.Delmar P.
El cliente no dejó un comentario.MARCELO L.
We were well satisfiedCharles C.
the young lady was a pleasure to do business with a job well done...!!!Howard P.
The truck stank pretty bad. The truck seemed clean but the smell was horrible.TANYA W.
El cliente no dejó un comentario.Rachel M.
The pickup trailer should be somewhere it is easy yo get to instead of in the middle of the parking lot.Neil K.
El cliente no dejó un comentario.Kenrick M.
El cliente no dejó un comentario.Aan-Ashley W.
The truck wouldn't go on reverse . Shifter was very hard Very disappointed with that location .Mike J.
nothing customer service was amazing. christiana was very polite and professional.KAYON H.
Nothing need to done excellent!Wilbert P.
The rental itself went well. Not happy at all about the parking situation. Difficult to get the truck out no clear place to park it when you returned it and if you are not familiar with driving a truck this becomes more difficult. Staff was good. Price was what I was quoted but the parking situation is awful.Christine L.
Customer service was horrible..I was told that I was going to be charged for gas because I didn't bring it back at check level..when truck was inspected prior to renting I was asked did I agree if fuel was between half tank and empty (which was 1/4 of a tank ..I agreed ..but on contract agent put it was at 3/8 of a tank ..After driving only 3 miles I returned rental with gas at 1/4 tank like I was supposed to ..when agent checked she told me I was being charged because it was at 3/8 ..I told her it was an error that she made because if it was at 3/8 there was no way that I could have used that much gas if I only went 3 miles in total ..she would not change it even after I explained the logic about the 3 miles what a rip off worse experience I had with renting from U-Haul ..Very disappointingGarrick F.
El cliente no dejó un comentario.Ken P.
The young lady was really nice and friendly.WILZA L.
When I arrived to pick up the car I went behind the store where the truck was parked. Car was parked on a steep upgrade hill facing forward ( which by the way was against the traffic and I didnt make much of it ) I checked everything along with fuel gauge which showed level same as on the paperwork so I checked OK . After driving of about a mile I noticed that fuel gauge went down A LOT but I figured it will level up . Next day after driving 31 miles I filled it up with 4 gallons of fuel which was way more then I drove but i figure $10 is ok . After parking the car on the same spot but in the correct position going with the traffic car now was facing upwards. Lady came up and checked the car which was fine told me I have to refuel the car because fuel gauge was showing a lot less fuel. She told me that they always check fuel with car parked on the hill and I told her that nowhere in the contract says that i have to check car on the hill and anything like that - She explained to me that fuel gauge always is like that and other crazy stuff . But she didnt noticed that the car now is parked other way she quickly gave up and handed me my invoice with no extra charges - I thing this location does it on purpose so they can squeeze extra few dollars from everybody . So remember when renting the truck from this location CHECK FUEL GAUGE ON EVEN PAVEMENT !Pawel G.
El cliente no dejó un comentario.Juan D L.
El cliente no dejó un comentario.RADAMES P.
El cliente no dejó un comentario.christiana F.
El cliente no dejó un comentario.CHRISTOPHER A.