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Radella L.
Customer Reviews for A Personal Maid
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Nobody there after 2:00 pm but the after hours worked fine.
john D.Pleasure to do business at this location!
DOUGLAS G.Renting the trailer was quick and easy. The gentleman helping us did a great job. We usually use a different location to rent from, but we liked the service from this location and will use them again.
Colleen R.At this time, I can not think of anything you need to work on. Everything was completely to my satisfaction.
Terence C.There is nothing to improve! Everyone was super friendly, super accommodating and helpful in meeting our rental needs. I was recommended to this UI-Haul by a neighbor, and I will definitely use this U-Haul in the future and recommend to friends,
Nicholas G.Staff was extremely polite and helpful. Great people to deal with!
David M.The entire experience was very good, location, employee working there was very professional and friendly. Would definitely use them again.
Charles M.They need more help. Customers backed up trying to get services.
Lewis G.Originally we selected the online check in to pick up the truck. This app and verification system did not work, was time consuming and frustrating. The lady of this location was very helpful and quick to get us the truck
Dirk F.Great job Uhaul
WILLIAM J.Make a broom available maybe
WILLIE S.Include padlock and key for rolling door in back
James W.It's refreshing to deal with a company whose sole purpose is to offer excellent, friendly and satisfying service. Right from the get go the reservation was seamless. In and out with ease along with the cargo van being clean and in excellent condition.
geary B.Location closed at 2 pm. Had a note to call the posted number. I called and got VM. I left a message but never got a return call. Called corporate and was told to take pics and leave I. Parking which I did. Got email closing out me rental this morning at 10;15 am
Tim G.Nick was great!
Briana H.Great experience
Darren O.everything went very well great people .thank you
Ron N.The pickup was easy but I was given minimum return instructions and later had an issue with the return of the uhaul.
Amber S.The tongue weight on your large trailer is fairly heavy- it took 2 adults to lift it onto the trailer ball. U- Haul should install a crank jack with a wheel so one person can handle the process!! This is a safety issue for your customers and the responsibility lies plainly on U Haul. !!
robert T.Limited hours however the app guided me through the return process with ease.
Julie B.everything was fantastic!!
Edward D.Lower mileage rates or allow for a certain number of free miles perhaps in appreciation for. return or frequent customers
LAURA S.Always rent here. Great service
Darren O.This was by far the most helpful pickup location I have ever delt with. The truck was extremely clean and ready on time they even helped me deal with a change to my reservation at the last minute.
Brandon B.Called ahead of time to return, Greg was excellent, prompt, detailed, very customer friendly and helpful to make sure turn in was smooth. Greg was a pleasure to work with, made turn in smooth and quick. Would use U-Haul - A Personal Maid location again, especially with Greg. EXCELLENT JOB GREG 5 Stars for You.
Gary G.Nothing that I can think of at this time!!
william G.easy dropp off
Justin M.This place is fantastic, and my only complaint at the moment is they don't open until 10am which seems very late in the day to get started moving things.
Steven W.All good, but limited hours that they are open
Paul B.Very friendly and was treated very well. In and out in just a few minutes
Arturo G.There were not enough blankets available. I really needed them and had reserved them. There was also strange unnecessary police tape blocking customers from the counter, making the experience feel hostile/clinical for no real reason. The U-Haul had no cruise control, which was terrible, but would not have bothered me if this was a local trip. The selection of available U-Haul vans and trailers was excellent. I did the online pre-check-in, but they still asked me all the same questions for some reason. Customer service was excellent and overall it was a very positive experience.
Steven W.Friendly comfortable atmosphere. Made the rental transaction easy and efficient. Best rental experience I have ever had. Would highly recommend this location.
Jeffrey L.Customer service here is second to no one. The entire experience was great.
paul R.Nada
Stephen F.we dropped off our trailer after hours, but the owner called us to assure us things were fine, told us exactly where to drop it off, and was a huge help. second time we've used this location and both times have been great.
MELISSA S.Very friendly staff
David B.After carefully depositing the tow in a parking spot next to the trucks and reporting it returned, the guy working the desk told me I had to move across the parking lot to a different location. He never offered to move it himself or to help he hook it back up to the truck to move it. He was just stitting behind the desk with no other customers. Lazy.
Richard M.The owner or gentlemen that handles this location is by far the best! He was courteous, knowledgeable and super friendly! Highly recommend this location if you are looking for a Uhaul truck or products!
Stephanie G.Always exceptional customer service!
Ann M.Quick and Convenient
Ronny W.The man was very helpful and friendly
John E.Reservations and online booking were horrible. I specified my preferred pick up location in N Myrtle Beach, less than a mile from departure. This was ignored and a location 30 minutes away listed. 3 phone calls and two emails, a very rude receptionist telling me it couldn't be guaranteed anyway. Instead of simply noting my correct preference. Truck was perfect
Keith S.Very happy with the service and the help hooking up the trailer
Jan M.Agents are always available and willing to work with customers. Friendly and helpful.
JAMI T.Very limited hours.
Andrea F.I've always been pleased‼ï¸â€¼ï¸. I've always been treated w/ very helpful people that have waited on me. I always will continue to go there & give good reviews. . I really wouldn't go any where else. They do a good job & make me feel welcome ... ‼ï¸â€¼ï¸â€¼ï¸
KAREN L.