Customer Reviews for A Perfect Storage
(Distribuidor de U-Haul del vecindario)

602 comentarios

1115 Tanner Rd   Taylors, SC 29687

(864) 244-2394

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(864) 244-2394

1115 Tanner Rd
Taylors, SC 29687

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent service, would highly recommend

Colin G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chris Z. 
Clasificación:
5.0

Staff were extremely helpful and friendly

BRIAN N.  |  Overall Experience 
Clasificación:
1.0

U-Haul renters beware!!! I rented a truck from another state and turned it in at this location. The truck was in better condition than when I rented it. It was rented with 3/4 tank of gas and I even returned it with a full tank. When I received the confirmation email that I had turned the truck in, I noticed a cleaning charge for 25.00. I called and was told the truck was filthy and needed cleaned. I then called U-haul (main number) and they looked at the cleaning charge on the invoice and said it seemed “strange” because the dealer is supposed to upload photos of anything that needs cleaned and no photos were uploaded. The UHaul operator put me on hold and called the dealer (a perfect storage-Taylors, SC). The UHaul operator said the lady at a perfect storage told her the truck was full of gravel and white pebbles. I'm attaching a photo of the truck just before I turned it in. I looks clean to me! Picture is on review at “a perfect storage” website and on google review. Can't upload pic to this site.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD Z. 
Clasificación:
5.0

N/C

James A. 
Clasificación:
5.0

No need to improve.

Kenneth S. 
Clasificación:
3.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

Lock box is confusing. Tried pushing the button on top and it didn't work. Agent was very helpful and showed me that you turn the outside of the key cylinder. Thought that part was decorative. Should be explained.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke D. 
Clasificación:
5.0

Keep being yourselves!!

Zachary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARVEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly R. 
Clasificación:
5.0

Cindy & Glenda were wonderful to work with. Very Helpful Thank you!

RONALD Z. 
Clasificación:
1.0

The woman at front desk was not friendly at all. Also she called me 24 hots before I was suppose to drop the truck off to tell me she had another reservation on the truck. Which I felt was unnecessary.

Collette W. 
Clasificación:
5.0

Always excellent at this location

Jamie F. 
Clasificación:
5.0

Cindi was SO kind and helpful. Working with her was a pleasure!

jOSHUA G. 
Clasificación:
5.0

Everything was great from start to finish. The ladies in the office were so wonderful and went out of their way to help. No complaints my experience was wonderful

CYNTHIA T. 
Clasificación:
5.0

Very friendly and makes you feel welcome

WILLIAM H.  |  Overall Experience 
Clasificación:
3.0

Get some new equipment, maintain it and clean it. I drove 400 miles in a wore out piece of crap that stinks like cigarettes and got horrible fuel mileage. NEVER AGAIN!

John M. 
Clasificación:
5.0

The woman at the desk was professional, helpful and friendly. It was on the whole an enjoyable experience

Perry D. 
Clasificación:
4.0

Location a bit out of the way. Equipment return procedure somewhat confusing for a first time renter at this location.

Normand S. 
Clasificación:
5.0

Staff was great

WILLIAM H.  |  Overall Experience 
Clasificación:
3.0

I rented a U-Haul online on 2/22/22 to be picked up at 1200 W Blue Ridge Dr., Greenville SC 29611 at 1:30. We arrived to that location at 1:20pm and were told I was emailed with a change of pickup on 2/24/22 however I NEVER received an email about this.NOR a phone call. This made us late to meet the movers, tacking on almost 30 extra minutes of the moving charge. The truck was fine although my son said it sounded like it was going to "blow up". Extremely disappointed in how this change was handled and not being notified -- I have checked both my home email and work email and never received an email. A simple phone call would have been appreciated to ensure I was aware of this change. I specifically chose the U-Haul place closest to my son's house and less mileage than the Taylors area. I would have never picked the Taylors area because it was out of the way and again made us LATE to meet the movers. Very disappointing to say the least. Hopefully I won't have to rent from U-Haul again since this is the way my online reservation was handled and with NO apologies whatsoever by either the Blue Ridge Drive location OR the Taylors location.

BENJAMIN G. 
Clasificación:
5.0

The manager at this location is very knowledgeable and helpful. Not only did I get the truck and equipment that I needed, but I also felt like they cared about my experience with them. I would recommend them to anyone.

NOAH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S.  |  Overall Experience 
Clasificación:
5.0

It was a little concerning that you use the cell phone to access. Someone who knows your phone number could come in, maybe not enter your storage but..... Maybe you could add just one number to it. Just a suggestion

VIRGINIA H.  |  Overall Experience 
Clasificación:
5.0

Great facility awesome customer service. I definitely would use them again.

MARK R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

Great ladies there. Gonna miss them!

JOHN R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
5.0

The vehicle was so old, and was Not a smooth ride.

Aleah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

madelyn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

I'm spite of two previous mishaps of being passed around and skipped over reservation wise my experience was awesome at this site.

JOHN S. 
Clasificación:
5.0

Needs to have dedicated signs to know where to park the trucks. Needs more lighting seems sketchy when returning the truck after hours.

Richard C. 
Clasificación:
5.0

Make all other U Haul sites come up to the standard of this one. The lady here is so helpful and so friendly.

THOMAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN P. 
Clasificación:
5.0

The team leading A Perfect Storage are amazing. Great communication and always ready to help. We had a great experience using them. I would highly recommend.

Grant E.  |  Overall Experience 
Clasificación:
5.0

Impossible to improve perfection from the start to completion...my experience was superb and superior. Glenda was so kind after I realized that I left my jackets in the truck. Your employees need a raise or at least a nice Christmas bonus Dr Ron DeGarmo

RONALD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

AALIYAH B. 
Clasificación:
3.0

El cliente no dejó un comentario.

TRACY B. 
Clasificación:
5.0

The staff member was so courteous, and friendly. Facility was clean, easy location to get in and out of. We have rented uhauls before and this location, by far was the best one we have ever rented from.

PAMELA P. 
Clasificación:
5.0

I am very happy with the service I received during my 3 1/2years with A Perfect Storage in Taylors, SC. Both Cindy and Glenda are very welcoming and helpful to their clients. I could not have had a better and more pleasant experience. Thank you for all your assistance.

PAULA M K.  |  Overall Experience 
Clasificación:
5.0

Cannot think of anything. The check in was a breeze...so simple. These people are real professionals.

Barbra L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tammela D. 
Clasificación:
4.0

Gave me an truck with an bad tire and wasn't clean in the back.

PHILLIP J. 
Clasificación:
5.0

The business A Perfect Storage is a good business and not an issue. I was not happy with U haul changing the location which increased my millage use by 40 miles which was a huge inconvence and cost me an extra $40.00 .

Anna O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn P. 
Clasificación:
5.0

Just hand trucks with straps to lock in

DALE E. 
Clasificación:
5.0

Glenda was awesome and helped me on every step!

PHYLLIS L H.  |  Overall Experience 
Clasificación:
5.0

Great service

SEAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHYLLIS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VLADIMIR K. 
Clasificación:
5.0

Perfect storage employees are very knowledgeable very congenial and the equipment is always clean and ready to go no problems

PAUL Y. 
Clasificación:
5.0

Nothing,Cindy was top notch with customer service!

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

We definitely recommend using A Perfect Storage, Tanner Rd location for your truck rental needs. We chose this location, even though it was further away, because of its reviews and the poor reviews of those close to us. Cindy T helped us when we arrived. She was courteous, kind, and professional. She gave us great service with a smile. When we arrived, she advised us that our 15 or 16 foot truck was not available as the ac stopped working. She upgraded us to the 20 foot at no extra charge as she said the truck unavailability was their fault. We appreciated her looking out for the customer and making sure we had as comfortable experience as possible, especially with the heat index this week. Go to A Perfect Storage in Taylors for your Uhaul truck rental needs - you will not be sorry.

Howard T. 
Clasificación:
4.0

Truck had been smoked in prior to me getting it. Had ashes in ash tray. Truck had no AC that would blow through vents. Only cool air blew out through the defrost vents causing the windshield to fog up. I had to run windshield wipers to see. Very uncomfortable experience given a 93 degree day.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David Y. 
Clasificación:
5.0

Nothing it was great

Paul Y. 
Clasificación:
5.0

Truck was clean and met our needs. I like the online check in.

Jerry D. 
Clasificación:
5.0

Cindy and Glenda at A+ Storage are truly the best. They always had a way of making me smile. The facility was always cleaned and well kept. Truly a great and wonderful staff.

CHRISTOPHER M. 
Clasificación:
5.0

Cindy and her staff were amazingly helpful. I will gladly recommend the storage unit to others.

Cynthia C.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for help us. I appreciate.

YOLANDA R. 
Clasificación:
3.0

I was charged for two days on a dolly rental when I had it for a few hours. I find it ridiculous that I prepaid for driving 324 miles and ended up going only 267 miles and yet still owed money at the end. I will never be using Uhaul again.

Chris R. 
Clasificación:
5.0

Cindy and Glenda were wonderful. They were professional in every way. I was very happy with their service and helpful attitudes. I have already recommended this storage facility to a friend, mainly because of Cindy and Glenda.

MARLENA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SALMAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRI A. 
Clasificación:
5.0

Excellent experience. The lady who helped was super nice.

TROY B. 
Clasificación:
5.0

Glenda and Cindy were excellent people to work with and truly care about their customers. Was truly a pleasure to work with. I would definitely rent there again .

William B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason T. 
Clasificación:
5.0

Excellent experience. Would definitely recommend to friends and family.

DUFF W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRY D. 
Clasificación:
5.0

Personnel at pick up location were very kind and helpful. I was extremely unhappy with the online reservation system, however. I ordered truck to be picked up at Hendersonville location and my order was confirmed. I just happened to call the day before pick up and discovered that pick up was now moved to Taylor's, SC location which was very inconvenient. Suggest improvements to your online reservation/notification system. I was given extra mileage for free as compensation, but the change in pick up location made this challenging day even more stressful.

GABRIEL M. 
Clasificación:
5.0

Cindy was the most pleasant and helpful professional we encountered during our entire move. Huge kudos to her!

Andrew K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS Z. 
Clasificación:
5.0

Nothing, everything was perfect. The ladies in the office were the best ever and most helpful!

Craig S. 
Clasificación:
1.0

El cliente no dejó un comentario.

COURTNEY G. 
Clasificación:
5.0

The staff of A Perfect Storage were awesome and get an A Plus in my book! My experience with them was second to none, from pickup to dropoff. Very professional, very thorough in explaining the details of the rental agreement before leaving with the rental, very willing to empathize and help when I ran into a couple of issues during the rental, and reaching quick resolution afterward. The staff of A Perfect Storage stepped up and helped me with a very simple ( and I do mean... very simple, just a simple change of location for the dropoff back to the pickup location) issue that I couldn't get resolved through the UHaul website Chat and 4 phone calls to Uhaul support on the 800 number. I was very pleased with the 'A Perfect' staff and how they were willing to help resolve the issue where the Uhaul support couldn't. For anyone reading this, If you want the extra security of knowing your choice comes with extra perks like this, you have to go with them. I can't speak for/against other locations, but this one is a confirmed great experience from top to bottom.

Rickey J. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla W. 
Clasificación:
5.0

We were very happy and confident that our storage unit was secure. Cindy and Glenda are a delight to know!! Thabk you for tour help!

Carol H. D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PRESTON C. 
Clasificación:
5.0

The service was great and all the important points were discussed clearly in a professional, friendly manner. Thank you .

BARBARA C. 
Clasificación:
5.0

All of the staff was always friendly and helpful!!! Would rent there again if needed.

AMANDA N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
4.0

The right side mirror in the truck was loose and would not stay in place. Dangerous for the driver!

CARSON F. 
Clasificación:
5.0

Representative did a great job explaining my options. Thanks for your help getting my daughter's boxes and furniture moved

john C. 
Clasificación:
5.0

Glenda was very helpful. Thanks

James T. 
Clasificación:
3.0

This was not the location we made a reservation with. It was scheduled at 8am at the travelers rest location. They failed to register us for our pickup. We had to wait until 9 am to speak with a customer service agent who had to sent us to another location. So we were two hours late meeting the movers who we still had to pay. This travelers rest location is awful and someone needs to contact us

BRIAN R. 
Clasificación:
5.0

Glenda at the front desk was very helpful and personable. She did a great job! Thank you Glenda!

Jamie F. 
Clasificación:
5.0

N/A. You did an awesome job.

THOMAS P. 
Clasificación:
5.0

Thanks to both locations for a great experience for first time moving experience! No surprises and everything went as expected.

ANTHONY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERYN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MERCEDES C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Tanya P. 
Clasificación:
5.0

Thank you to Cindy & Glenda for making the moving process a good experience. I'd recommend for my family & friends to use A Perfect Storage. Regards, Louis

LOUIS R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
1.0

Location was fine. But pick up location changed and I received no notification. I ended up haven't to pay extra because the new pick up location was much further than the original

BRYAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G. 
Clasificación:
5.0

I had a problem with severe weather coming through...the movers were delayed, I called, A Perfect Storage and talked to Glenda. She was wonderful in extending my truck to the next morning! Moving is hard enough, but Glenda came to the rescue! Thank you so much, Glenda!

Lisa K. 
Clasificación:
4.0

Only because the Actual truck shipped and there was times I thought it would get stuck in the middle of the hwy.

BRIANNA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR M.  |  Overall Experience 
Clasificación:
4.0

Truck rode very rough over 30 mph.

Will D. 
Clasificación:
5.0

We love Cindy, the manager!! She is awesome!

Michelle L. 
Clasificación:
5.0

Even tho this facility has some age on it, there are options available that cannot be found in other businesses of this type! The staff was MOST accommodating, trusting, funny & personal, making me feel at ease while in house & expressly driving off into the sunset for whatever reason(s)! I have made friends for life after the experience & have already made referrals to this company! Thank you...

HILDA S. M.  |  Overall Experience 
Clasificación:
5.0

Very rude! Even after paying for an additional month, and only needing our units for the first three days of the month, I was told I had to be out of my unit by 2pm on the 31st. However, when initially renting the units, I was advised by the same employee, as long as my locks were off the units by the 1st, I would be ok. While expressing my displeasure, and informing her the contract did not state a specific time on the 31st, in which the units must be vacated, this same employee raised her voice, and began to speak over me. She stated I could take it up with collections if I did not meet HER demands, at which time she abruptly ended the call.

JAMES P.  |  Overall Experience 
Clasificación:
5.0

Great as always!

CHARLES R. 
Clasificación:
5.0

Awesome experience at this location. Quick and courteous!

MICHAEL W. 
Clasificación:
4.0

El cliente no dejó un comentario.

TYLER S. 
Clasificación:
1.0

I made a reservation with UHaul for a 20' truck. I confirmed the reservation two days before the scheduled pickup. When I arrived at the pickup location I discovered it to be closed. When I called the business phone number for the location I was told that they are not open on weekends (my reservation was for Saturday)!! Meanwhile, the movers were already at my home waiting to load a truck. I had to find another UHaul dealer and they only had a 26' truck available. I am recommending that no one use U Haul. The location listed above was helpful--but they were not the location that I had made my reservations with. My complaint is with the original location.

Delnora W. 
Clasificación:
3.0

The customer service was great when she was in the office. There should be at least one person always in the office. It made me late to my other obligations when she wasn't in the office and I had to wait both times. Also, my card was charged $134.05 when in reality the real total was $69 and some change. Its two days later and still nothing about my missing money. Other than that it was okay.

ALECZONDRA W. 
Clasificación:
5.0

Thanks. No problems at all.

JAMES S.  |  Overall Experience 
Clasificación:
5.0

Glenda was very helpful when I rented my units. Great customer service.

Cynthia A W. | Reservación
Clasificación:
5.0

Nice office staff, super clean storage unit, and a good price!

JODIE C. | Reservación
Clasificación:
4.0

Wonderful customer service and explanation upon signing the lease!

Shannon R. | Reservación
Clasificación:
5.0

Great customer service.

Erica W. | Reservación
Clasificación:
1.0

Holding my $6.95 hostage until I leave a review? Probably not the best business practice. Everything else with this storage facility was satisfactory. Future tenants beware: do not reserve online.

Chad E. | Reservación
Clasificación:
5.0

Excellent service!

Juanita A. | Reservación
Clasificación:
5.0

The lady who helowde was above and beyond friendly as well as professional

Privacy R.  |  First Impressions 
Clasificación:
5.0

Great facility, friendly staff.

Privacy R.  |  First Impressions 
Clasificación:
5.0

they were very helpful, organized and the unit was nice and clean.

Privacy R.  |  First Impressions 
Clasificación:
5.0

The process of getting moved into the storage unit was very easy. I would definitely recommend that anyone looking for a storage facility consider this location.

Privacy R.  |  First Impressions 
Clasificación:
5.0

The facility was very helpful in finishing my reservation.

Privacy R.  |  First Impressions 
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