Customer Reviews for A Perfect Storage
(Distribuidor de U-Haul del vecindario)

509 comentarios

1115 Tanner Rd   Taylors, SC 29687

(864) 244-2394

Location Hours

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 2 p. m.
Horario especial
  • 7/4/2021: cerrado
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado

Services at this Location:

Contáctanos

(864) 244-2394

1115 Tanner Rd
Taylors, SC 29687

Services at this Location:

Location Hours

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 2 p. m.
Horario especial
  • 7/4/2021: cerrado
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
4.0

The right side mirror in the truck was loose and would not stay in place. Dangerous for the driver!

CARSON F. 
Clasificación:
5.0

Representative did a great job explaining my options. Thanks for your help getting my daughter's boxes and furniture moved

john C. 
Clasificación:
5.0

Glenda was very helpful. Thanks

James T. 
Clasificación:
3.0

This was not the location we made a reservation with. It was scheduled at 8am at the travelers rest location. They failed to register us for our pickup. We had to wait until 9 am to speak with a customer service agent who had to sent us to another location. So we were two hours late meeting the movers who we still had to pay. This travelers rest location is awful and someone needs to contact us

BRIAN R. 
Clasificación:
5.0

Glenda at the front desk was very helpful and personable. She did a great job! Thank you Glenda!

Jamie F. 
Clasificación:
5.0

N/A. You did an awesome job.

THOMAS P. 
Clasificación:
5.0

Thanks to both locations for a great experience for first time moving experience! No surprises and everything went as expected.

ANTHONY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERYN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MERCEDES C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Tanya P. 
Clasificación:
5.0

Thank you to Cindy & Glenda for making the moving process a good experience. I'd recommend for my family & friends to use A Perfect Storage. Regards, Louis

LOUIS R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
1.0

Location was fine. But pick up location changed and I received no notification. I ended up haven't to pay extra because the new pick up location was much further than the original

BRYAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G. 
Clasificación:
5.0

I had a problem with severe weather coming through...the movers were delayed, I called, A Perfect Storage and talked to Glenda. She was wonderful in extending my truck to the next morning! Moving is hard enough, but Glenda came to the rescue! Thank you so much, Glenda!

Lisa K. 
Clasificación:
4.0

Only because the Actual truck shipped and there was times I thought it would get stuck in the middle of the hwy.

BRIANNA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR M.  |  Overall Experience 
Clasificación:
4.0

Truck rode very rough over 30 mph.

Will D. 
Clasificación:
5.0

We love Cindy, the manager!! She is awesome!

Michelle L. 
Clasificación:
5.0

Even tho this facility has some age on it, there are options available that cannot be found in other businesses of this type! The staff was MOST accommodating, trusting, funny & personal, making me feel at ease while in house & expressly driving off into the sunset for whatever reason(s)! I have made friends for life after the experience & have already made referrals to this company! Thank you...

HILDA S. M.  |  Overall Experience 
Clasificación:
5.0

Very rude! Even after paying for an additional month, and only needing our units for the first three days of the month, I was told I had to be out of my unit by 2pm on the 31st. However, when initially renting the units, I was advised by the same employee, as long as my locks were off the units by the 1st, I would be ok. While expressing my displeasure, and informing her the contract did not state a specific time on the 31st, in which the units must be vacated, this same employee raised her voice, and began to speak over me. She stated I could take it up with collections if I did not meet HER demands, at which time she abruptly ended the call.

JAMES P.  |  Overall Experience 
Clasificación:
5.0

Great as always!

CHARLES R. 
Clasificación:
5.0

Awesome experience at this location. Quick and courteous!

MICHAEL W. 
Clasificación:
4.0

El cliente no dejó un comentario.

TYLER S. 
Clasificación:
1.0

I made a reservation with UHaul for a 20' truck. I confirmed the reservation two days before the scheduled pickup. When I arrived at the pickup location I discovered it to be closed. When I called the business phone number for the location I was told that they are not open on weekends (my reservation was for Saturday)!! Meanwhile, the movers were already at my home waiting to load a truck. I had to find another UHaul dealer and they only had a 26' truck available. I am recommending that no one use U Haul. The location listed above was helpful--but they were not the location that I had made my reservations with. My complaint is with the original location.

Delnora W. 
Clasificación:
3.0

The customer service was great when she was in the office. There should be at least one person always in the office. It made me late to my other obligations when she wasn't in the office and I had to wait both times. Also, my card was charged $134.05 when in reality the real total was $69 and some change. Its two days later and still nothing about my missing money. Other than that it was okay.

ALECZONDRA W. 
Clasificación:
5.0

Cindy was very helpful and friendly thank you again. Happy New Year!

Timothy T. 
Clasificación:
5.0

Mrs Cindy was a angel very professional and helpful.

ACTAVIA K. 
Clasificación:
5.0

Keep up the good work!!!

MARK K. 
Clasificación:
5.0

Thanks. No problems at all.

JAMES S.  |  Overall Experience 
Clasificación:
5.0

Everything was great. Only issue was it took about 5 minutes to get the key into the key drop box bc the slot was so small. But no problems that need complaints

Violet C. 
Clasificación:
1.0

We picked up our 10' Uhaul Truck yesterday afternoon...used it 3/4 hours and returned it the same day. We rented a hand truck, but that was the only extra. It was advertised at $19.95 daily...we walked away with a $100 charge. We picked up the furniture in Greer, dropped off at my home in Greer, and returned to Taylor's UHAUL...no extreme milage, no overnight hold, just 3/4 hours of use! I'm comparing this experience with Uhaul to my rental experience of a Uhaul in September, where I drove one to Charlotte, helped my sister move and returned it to Hart Ga at $225 charge (that I expected)🤨 I'm feeling that we were taken advantage of...and I can just hope Karma falls into play here! Extremely bad experience!

SUSAN W. 
Clasificación:
5.0

Excellent customer service! Great experience. I chose this location for my UHaul rental because the lady was so nice when I called to get information. I was even MORE pleased when the whole experience ran smoothly! Office help is fantastic!! Highly recommend!

SHELLEY D. 
Clasificación:
5.0

Nothing at all.All around great service.

VINCENT M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT A. 
Clasificación:
5.0

Not only best uhaul but best storage place I have seen

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F. 
Clasificación:
5.0

Glenda was so helpful and friendly. I'd definitely recommend Uhaul from my experience with her. Gracias

MICHELLE H. 
Clasificación:
1.0

El cliente no dejó un comentario.

TANISHA M. 
Clasificación:
5.0

they lie about the miles that it was on the truck so they over charge me

David H. 
Clasificación:
2.0

Check in was a nightmare. Your online process was not working, Cindy was completely rude. I explained what had happened with trying to use the online check in, she wouldn't listen, had to be made to manually do it. Gave me zero information as to what to do at return. The online return didn't work, kept getting the same error as when checking in (can't find location). All of my location services were on, I tried from another phone, had exact issue.... couldn't complete return online, called 800 number was on hold over an hour the first time, 28 minutes the second and 17 the third before finally giving up. This was the WORST experience I have ever had with a rental company.

Brandi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hillary H. 
Clasificación:
5.0

The only small truck on site, would not start and I was upgraded at no extra charge. The staff were very helpful at that stressful moment in time. Gracias.

LINDA H. 
Clasificación:
5.0

The Tanner Rd, Taylors, SC location was great. The lady working the desk was so sweet and helpful. She seemed genuinely concerned when I told her that the large, 26' truck has a very small ramp that created such a steep angle that it was dangerous and caused a lot of back strain. I had rented 26' trucks before and all had much longer ramps.

THOMASC L. 
Clasificación:
5.0

Thanks for being so nice and helpful.

JIMMY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry H. 
Clasificación:
5.0

Cindy and Glenda at A Perfect Storage are so kind and caring, they make the U-Haul rental experience easy and pleasant.

Sherri W. 
Clasificación:
5.0

Miss Cindy was awesome. Make me feel more than welcome. I forgot to tell her about windshield wipers. Truck need new ones. Thank u for ur service. I appreciate it.

JUAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathanael M. 
Clasificación:
5.0

Other than being located a little off of the beaten path, their personnel, service and equipment were top notch. Will consider again if a need to rent truck for moving.

Ronald J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherri W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis P. 
Clasificación:
5.0

Check-in was efficient! The milage calculator provided on-line by U-Haul was right on target. Returned to same location and checkout receipt was received promptly. Very good experience all around!

William D. 
Clasificación:
4.0

I was very satisfied with the service I received from uhaul except for not being able to receive a weekly rate for my move

Angela G. 
Clasificación:
5.0

A Perfect Storage manager, Cindy Tente is super. I watched her work patiently and kindly with a customer who was having some difficulty (I think the problem was a computer glitch). Cindy was considerate and took plenty of time and encouraged the other customer. Cindy was thoughtful of my time and making sure that I knew I was important. She is one of the best U-haul managers with whom I've worked. The truck was relatively new and in perfect shape. It met my needs perfectly. I'd think seriously about rentlng from this facility again.

Ed R. 
Clasificación:
5.0

Nothing. Your team there is perfect. I will always be a customer & will freely recommend Cindy & Glenda.

Russell G. 
Clasificación:
5.0

Personable, friendly, knowledgeable, willing to assist, The truck was clean and in excellent working order. Good deal.

Tonda K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

Customer service was great. Equipment was in like new condition. Keep doing what you are doing!

Robert R. 
Clasificación:
2.0

Guess she was in bad mood would not let me store my bed in a unit that has my name and a friend's name on it and I have the only keys to unit they don't have one at the site been paying $500 a month for almost 3 years for this unit will be clearing unit out and taking business elsewhere

Corey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua P. 
Clasificación:
5.0

Great, friendly service

Luis P. 
Clasificación:
5.0

Rental truck was in excellent condition and employees were friendly and helpful.

Terrence U. 
Clasificación:
5.0

Great customer service. Highly recommend.

Nicolas B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
3.0

Same as above.

Fred F. 
Clasificación:
5.0

Excellent service from great staff.

alfred D. 
Clasificación:
5.0

Lower the damn prices. 3 hours @$85???? Ridiculous.

Richard M. 
Clasificación:
5.0

I wont use anyone else to rent a truck. Cindy is spectacular.

Edward G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

Nothing it was great

JOEL A. 
Clasificación:
5.0

Customer Service experience was excellent.

sharonda B. 
Clasificación:
5.0

Great location, great customer service!

Angela G. 
Clasificación:
5.0

Very good experience. Rental was very well handled. Extremely pleased with office attendant who was very personable and friendly made it a great experience.

Chris C. 
Clasificación:
1.0

This was the first time I've rented a UHaul and it will be my last. I check the truck out on there mobile pick up website. It says its completed and I get a code it a lock box which will have the truck key in it. The next day I get a call saying I never checked the truck out and I needed to finish it now. I said okay maybe I made a mistake. So I log on and it says completed, everything on my end done correctly. Today my wife went to turn the truck back in as I had to work and the lady at the office has an attitude. Overall the shittiest experience I've had. Make sure YOUR website works before calling me because I have screenshots showing my end was done.

Kelby M. 
Clasificación:
5.0

The facility was clean, and the staff was well organized and efficient as well as very helpful!

TENITA R B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE K. 
Clasificación:
1.0

Every time I deal with uhaul it's a nightmare and they lie about milage

katherine S. 
Clasificación:
5.0

This is a very professionally-run U-Haul location. We rented three trucks in the past eight days for the short move to our new home. The vehicles were clean and ran well. Both Cindy (the manager) and Glenda were excellent in every way. Thanks, ladies!!!

Gordon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon G. 
Clasificación:
5.0

Keep air fresheners in trucks so they will smell fresh for the next renter.

Frankie E. 
Clasificación:
5.0

Everything went as planned and agreed upon. Cindy was gracious and very helpful. What more could one ask for?

Gordon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett H. 
Clasificación:
5.0

I have used this site before. These people are great! My only problem is that the truck appeared clean but wreaked of vomit. I had to drive to my destination with the windows down.

Thomas L. 
Clasificación:
5.0

Short Notice Rental and they were awesome in getting everything ready. One issue but is out of their control is there were no appliance dollies even though I requested one in my reservation and the App said was available. They tried their best to help and referred me to the main U Haul Center in Greenville, SC and they had none either. Upon return the Facility reduced my mileage fee by 20 cents per mile without me asking and because they thought the truck was dirty because it had just come back when I rented it. However it was clean except the cargo box had not been swept. Not a issue for me! Very, Very personable people. Really cared about Customer. If I ever need to rent again I will do so from this location.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael V. 
Clasificación:
5.0

Not a thing!

Brian N. 
Clasificación:
5.0

There is nothing I would suggest that they don't already do. I only do my renting here because of their excellent service.

ELLA A. 
Clasificación:
1.0

I ordered a appliance dolly with my order in the lady let me get the truck all the way home without telling me that they don't carry dollies. Her customer service wasn't the message either she made me feel like I was bothering her. I was the first and only customer in the store and still had to wait to ask her a question. She never checked my order nor gave me a call to let me know that her store does not carry dolly's. I reserved the truck and dolly almost a week in advance. When I called back to see how to resolve the situation I was told i would have to check with another store. I used extra miles on the truck by having to get back into the truck and look for a location with a dolly. It took me longer to move as well because of this problem. I will never use this location again.

Nefertiti D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melody D. 
Clasificación:
5.0

Everything was great “Connie” went out of her way to help me and get all the items I needed.

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley F. 
Clasificación:
2.0

the experience was not good....we were told one location and lost time going to another location much further and therefore more expensive. I was told I could pay by internet or over the phone and lost time having to drive the much further distance. This is not exactly what I call good service let alone excellent service.

John R. 
Clasificación:
5.0

My only issue was the AC blew hot air

Brandon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherri W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD C. 
Clasificación:
5.0

Glenda was very helpful when I rented my units. Great customer service.

Cynthia A W. | Reservación
Clasificación:
5.0

Nice office staff, super clean storage unit, and a good price!

JODIE C. | Reservación
Clasificación:
4.0

Wonderful customer service and explanation upon signing the lease!

Shannon R. | Reservación
Clasificación:
5.0

Great customer service.

Erica W. | Reservación
Clasificación:
1.0

Holding my $6.95 hostage until I leave a review? Probably not the best business practice. Everything else with this storage facility was satisfactory. Future tenants beware: do not reserve online.

Chad E. | Reservación
Clasificación:
5.0

Excellent service!

Juanita A. | Reservación
No se han enviado comentarios para esta ubicación.

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