Comentarios de los clientes para A Perfect Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de A Perfect Storage

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Anthony F.
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El cliente no dejó un comentario.

MICHELLE H.
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Glenda was so helpful and friendly. I'd definitely recommend Uhaul from my experience with her. Thank you

TANISHA M.
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El cliente no dejó un comentario.

David H.
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they lie about the miles that it was on the truck so they over charge me

Brandi H.
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Check in was a nightmare. Your online process was not working, Cindy was completely rude. I explained what had happened with trying to use the online check in, she wouldn't listen, had to be made to manually do it. Gave me zero information as to what to do at return. The online return didn't work, kept getting the same error as when checking in (can't find location). All of my location services were on, I tried from another phone, had exact issue.... couldn't complete return online, called 800 number was on hold over an hour the first time, 28 minutes the second and 17 the third before finally giving up. This was the WORST experience I have ever had with a rental company.

Hillary H.
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El cliente no dejó un comentario.

LINDA H.
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The only small truck on site, would not start and I was upgraded at no extra charge. The staff were very helpful at that stressful moment in time. Thank you.

THOMASC L.
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The Tanner Rd, Taylors, SC location was great. The lady working the desk was so sweet and helpful. She seemed genuinely concerned when I told her that the large, 26' truck has a very small ramp that created such a steep angle that it was dangerous and caused a lot of back strain. I had rented 26' trucks before and all had much longer ramps.

JIMMY S.
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Thanks for being so nice and helpful.

Jesse R.
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El cliente no dejó un comentario.

Wendy R.
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El cliente no dejó un comentario.

Cory W.
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El cliente no dejó un comentario.

Barry H.
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El cliente no dejó un comentario.

Sherri W.
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Cindy and Glenda at A Perfect Storage are so kind and caring, they make the U-Haul rental experience easy and pleasant.

JUAN A.
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Miss Cindy was awesome. Make me feel more than welcome. I forgot to tell her about windshield wipers. Truck need new ones. Thank u for ur service. I appreciate it.

Nathanael M.
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El cliente no dejó un comentario.

Ronald J.
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Other than being located a little off of the beaten path, their personnel, service and equipment were top notch. Will consider again if a need to rent truck for moving.

Sherri W.
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El cliente no dejó un comentario.

Dennis P.
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El cliente no dejó un comentario.

William D.
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Check-in was efficient! The milage calculator provided on-line by U-Haul was right on target. Returned to same location and checkout receipt was received promptly. Very good experience all around!

Angela G.
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I was very satisfied with the service I received from uhaul except for not being able to receive a weekly rate for my move

Ed R.
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A Perfect Storage manager, Cindy Tente is super. I watched her work patiently and kindly with a customer who was having some difficulty (I think the problem was a computer glitch). Cindy was considerate and took plenty of time and encouraged the other customer. Cindy was thoughtful of my time and making sure that I knew I was important. She is one of the best U-haul managers with whom I've worked. The truck was relatively new and in perfect shape. It met my needs perfectly. I'd think seriously about rentlng from this facility again.

Russell G.
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Nothing. Your team there is perfect. I will always be a customer & will freely recommend Cindy & Glenda.

Tonda K.
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Personable, friendly, knowledgeable, willing to assist, The truck was clean and in excellent working order. Good deal.

Robert P.
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El cliente no dejó un comentario.

Robert R.
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Customer service was great. Equipment was in like new condition. Keep doing what you are doing!

Corey B.
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Guess she was in bad mood would not let me store my bed in a unit that has my name and a friend's name on it and I have the only keys to unit they don't have one at the site been paying $500 a month for almost 3 years for this unit will be clearing unit out and taking business elsewhere

Joshua P.
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El cliente no dejó un comentario.

Luis P.
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Great, friendly service

Terrence U.
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Rental truck was in excellent condition and employees were friendly and helpful.

Nicolas B.
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Great customer service. Highly recommend.

Brian H.
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

John C.
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El cliente no dejó un comentario.

Fred F.
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Same as above.

alfred D.
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Excellent service from great staff.

Richard M.
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Lower the damn prices. 3 hours @$85???? Ridiculous.

Edward G.
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I wont use anyone else to rent a truck. Cindy is spectacular.

Daniel S.
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El cliente no dejó un comentario.

JOEL A.
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Nothing it was great

sharonda B.
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Customer Service experience was excellent.

Angela G.
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Great location, great customer service!

Chris C.
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Very good experience. Rental was very well handled. Extremely pleased with office attendant who was very personable and friendly made it a great experience.

Kelby M.
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This was the first time I've rented a UHaul and it will be my last. I check the truck out on there mobile pick up website. It says its completed and I get a code it a lock box which will have the truck key in it. The next day I get a call saying I never checked the truck out and I needed to finish it now. I said okay maybe I made a mistake. So I log on and it says completed, everything on my end done correctly. Today my wife went to turn the truck back in as I had to work and the lady at the office has an attitude. Overall the shittiest experience I've had. Make sure YOUR website works before calling me because I have screenshots showing my end was done.

TENITA R B.
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The facility was clean, and the staff was well organized and efficient as well as very helpful!

DAVE K.
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El cliente no dejó un comentario.

katherine S.
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Every time I deal with uhaul it's a nightmare and they lie about milage

Gordon G.
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This is a very professionally-run U-Haul location. We rented three trucks in the past eight days for the short move to our new home. The vehicles were clean and ran well. Both Cindy (the manager) and Glenda were excellent in every way. Thanks, ladies!!!

Gordon G.
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El cliente no dejó un comentario.

Frankie E.
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Keep air fresheners in trucks so they will smell fresh for the next renter.

Gordon G.
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Everything went as planned and agreed upon. Cindy was gracious and very helpful. What more could one ask for?

Brett H.
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El cliente no dejó un comentario.

Thomas L.
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I have used this site before. These people are great! My only problem is that the truck appeared clean but wreaked of vomit. I had to drive to my destination with the windows down.

Mark M.
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Short Notice Rental and they were awesome in getting everything ready. One issue but is out of their control is there were no appliance dollies even though I requested one in my reservation and the App said was available. They tried their best to help and referred me to the main U Haul Center in Greenville, SC and they had none either. Upon return the Facility reduced my mileage fee by 20 cents per mile without me asking and because they thought the truck was dirty because it had just come back when I rented it. However it was clean except the cargo box had not been swept. Not a issue for me! Very, Very personable people. Really cared about Customer. If I ever need to rent again I will do so from this location.

Rafael V.
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El cliente no dejó un comentario.

Brian N.
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Not a thing!

ELLA A.
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There is nothing I would suggest that they don't already do. I only do my renting here because of their excellent service.

Nefertiti D.
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I ordered a appliance dolly with my order in the lady let me get the truck all the way home without telling me that they don't carry dollies. Her customer service wasn't the message either she made me feel like I was bothering her. I was the first and only customer in the store and still had to wait to ask her a question. She never checked my order nor gave me a call to let me know that her store does not carry dolly's. I reserved the truck and dolly almost a week in advance. When I called back to see how to resolve the situation I was told i would have to check with another store. I used extra miles on the truck by having to get back into the truck and look for a location with a dolly. It took me longer to move as well because of this problem. I will never use this location again.

Melody D.
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El cliente no dejó un comentario.

Christopher W.
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Everything was great “Connie” went out of her way to help me and get all the items I needed.

KELLY W.
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El cliente no dejó un comentario.

Ashley F.
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El cliente no dejó un comentario.

John R.
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the experience was not good....we were told one location and lost time going to another location much further and therefore more expensive. I was told I could pay by internet or over the phone and lost time having to drive the much further distance. This is not exactly what I call good service let alone excellent service.

Brandon S.
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My only issue was the AC blew hot air

Sherri W.
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El cliente no dejó un comentario.

RONALD C.
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El cliente no dejó un comentario.

KATHLEEN S.
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Glenda and Cindy were very friendly and extremely helpful. They both have excellent customer service skills! I have a friend who will be moving soon and I will definitely tell her to rent a UHaul from this location.

James D.
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KIND AND VERY HELPFUL STAFF ! VERY INFORMATIVE AND THOU VERY KIND AND HELPFUL STAFF ! GOOD PEOPLE !

Jonathan E.
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Truck was filthy on the outside and covered in bugs and grime. Cabin smelled like cigarette smoke.

Katelyn D.
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El cliente no dejó un comentario.

Habib M.
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I rented two trucks from this location on two different days, and was able to find the equipment I needed with no problems. The staff is courteous, friendly, professional, and willing to go the extra mile to provide a great customer and user experience.

Cynthia A W. | Reservation |
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Glenda was very helpful when I rented my units. Great customer service.

Alice M.
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El cliente no dejó un comentario.

Jada D.
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El cliente no dejó un comentario.

James D.
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El cliente no dejó un comentario.

Jason D.
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El cliente no dejó un comentario.

JEFF G.
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El cliente no dejó un comentario.

Charles Y.
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El cliente no dejó un comentario.

Paola R.
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The best customer service I had received since many many years. Mrs. Cindy she has an extraordinary person, she has a wonderful customer service, thank you so much for making my colleges boys move out more easier. PR

KATHLEEN T.
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Friendly and professional.

JODIE C. | Reservation |
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Nice office staff, super clean storage unit, and a good price!

Connie B.
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El cliente no dejó un comentario.

Rene J.
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El cliente no dejó un comentario.

Timothy S.
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El cliente no dejó un comentario.

LAURIE T.
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El cliente no dejó un comentario.

JEFF C.
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Attendant wasn't friendly or courteous at all; also informed attendant just filled tank above begin level. It read over amount when I picked up truck. Still put a fuel charge on my ticket. Not good business to nickel and dime your customer. I Do have other choices for next time.

Shannon R. | Reservation |
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Wonderful customer service and explanation upon signing the lease!

wendy F.
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El cliente no dejó un comentario.

Teresa P.
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El cliente no dejó un comentario.

Kernell A.
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El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

RONNIE C.
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El cliente no dejó un comentario.

Morgan S.
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Cindi Tente is amazing. She is great to work with and always helpful. This is the 2nd time we have used her to help us get a Uhaul and would reccomend her to everyone.

LARRY M.
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El cliente no dejó un comentario.

Erica W. | Reservation |
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Great customer service.

charles F.
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El cliente no dejó un comentario.

Edward G.
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great customer service! cindy and glenda are the best!

Kevin G.
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I dropped the truck off after hours. I had driven it only 11 or 12 miles total and the person who processed the paperwork charged me for 97 miles. I've called to appeal but just get the voice mail.

Ricky T.
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El cliente no dejó un comentario.

Daniel N.
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First time using online rental. Site hung up on me initially but turned out ok. A Perfect Storage was very easy and pleasant to work with. I highly recommend them and would use them again in the future.

Christopher H.
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Staff were very helpful both at pick up and return.

Glenn C.
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El cliente no dejó un comentario.

JERRIMAH G.
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This was our first experience with them. Was using another location that I will be calling customer service about. Horrible. A Perfect Storage helped us in a crises and we look forward to working with them again. They were friendly and cooperative and were much appreciated.

J Scott C.
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El cliente no dejó un comentario.

Chad E. | Reservation |
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Holding my $6.95 hostage until I leave a review? Probably not the best business practice. Everything else with this storage facility was satisfactory. Future tenants beware: do not reserve online.

Juanita A. | Reservation |
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Excellent service!

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