Customer Reviews for A Lawn Mower Shop
(U-Haul Neighborhood Dealer)

388 reviews

103 N Klein Ave   Dumas, TX 79029

(806) 935-8348

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 2 pm–5 pm

Services at this Location:

Contact Us

(806) 935-8348

103 N Klein Ave
Dumas, TX 79029

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 2 pm–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

Lilian Soto 
Rating:
2.0

Customer did not leave a comment.

Jayson Webb 
Rating:
5.0

Customer did not leave a comment.

david jones 
Rating:
5.0

Customer did not leave a comment.

chris bricker 
Rating:
5.0

Great man and amazing service! Thanks again!

Eric Neil 
Rating:
5.0

Always a wonderful experience !! I appreciate this Dumas site for their prompt and knowledgeable guide . Thank you

CINDY MOORE 
Rating:
5.0

The owner was very nice and went above and beyond for us. We were from out of town and in a bind due to vehicle trouble and he went out of his way to call other locations as well to help us.

JILLIAN BRANDT 
Rating:
5.0

Customer did not leave a comment.

Dennis Mace 
Rating:
4.0

👍🏻it only needs cruise control To be better. 👍🏻

MARTHA RODRIGUEZ 
Rating:
4.0

Joe is a great asset to your team/ company!

Mike Hobson 
Rating:
5.0

Customer did not leave a comment.

Michael Smith 
Rating:
5.0

Customer did not leave a comment.

Quentin Wright 
Rating:
3.0

Customer did not leave a comment.

Neil Hoffman 
Rating:
5.0

Joe was wonderful! He had everything ready when we arrived and helped us with the equipment we needed. Highly recommended!

Susanna Conrad 
Rating:
5.0

Customer did not leave a comment.

Pado Trujillo 
Rating:
3.0

Closed, sign showed returning at 1:25pm. Waited until 1:45pm and had to return electronically.

Russell Scott 
Rating:
5.0

Customer did not leave a comment.

CINDY HEATH 
Rating:
1.0

Worst service ever

Tracy Peterson 
Rating:
5.0

The uhaul representive in Dumas was outstanding. He was very knowledgeable on trucks and trailers and went out of his way to help me make my successful move. Very much appreciated this experience with uhaul, thank you!!

Daniel Harkness 
Rating:
5.0

Have a easier on line rental app.

GERALD SULLIVAN 
Rating:
3.0

Customer did not leave a comment.

Diane Porter 
Rating:
3.0

Friendly agent. Easy to work with.

Jimmy Roberts 
Rating:
5.0

Joe did a great job. I appreciate his willingness to assist in each step of the process.

ANTHONY SISEMORE 
Rating:
5.0

Customer did not leave a comment.

Ryan Lamb 
Rating:
5.0

N/a

JAY PHILLIPS 
Rating:
5.0

Very nice gentleman that helped me. Fast and easy to pick up and return.

JOSHUA SEVERSON 
Rating:
3.0

Good people to work with, very helpful

Scott Timmons 
Rating:
3.0

Customer did not leave a comment.

Kim Watson 
Rating:
5.0

The U-haul dealer was very pleasant to deal with and things went off without any problems.

dennis kelley 
Rating:
4.0

Customer did not leave a comment.

RANDALL WOOTTON 
Rating:
5.0

Customer did not leave a comment.

Jacob Hansen 
Rating:
4.0

Customer did not leave a comment.

Laura Forsythe 
Rating:
1.0

The owner of the lot called me and threatened me to make a Federal statement if I don't return "his" pickup, he called me and texted me several times because he said "he needs his pickup back " makes me think he uses it for his personal use. And I just checked my bank account and I have 3 charges, one for $47 another for $500.00 and another for $547.46. How is this possible?!!! And I need answers about the charges!

Nancy Becerril 
Rating:
5.0

Customer did not leave a comment.

William Carson 
Rating:
1.0

Dealer went out to check back trail lights and blinkers. That afternoon while traveling, we found out we had no lights at ALL on the trailer. We had to use emergency flasher lights on the car we were towing 600 miles for it to only run the battery. Would never recommend this place.

CINDY DERRICK 
Rating:
2.0

It's rarely open. It was closed when I got there at 2:45 pm so I dropped the trailer off out front.

James Davis 
Rating:
5.0

Nothing. Great service, always friendly and helpful.

GARY HOLT 
Rating:
3.0

I found the place.

Robert Ford 
Rating:
5.0

Customer did not leave a comment.

Larry Riseling III 
Rating:
5.0

Customer did not leave a comment.

Roger McGill 
Rating:
4.0

Wiper blades should have been replaced. Big spot on both sides in vision path wipers would not clean.

KURTZ STOWERS 
Rating:
5.0

Customer did not leave a comment.

Robert Brown 
Rating:
5.0

Joe was very friendly and made sure I was good to go before departing. Thanks will be a repeat customer at this location

Eric Nicholson 
Rating:
5.0

I scheduled a guaranteed pickup location in Amarillo and when I drove from Kerrville Tx to pick up the trailer it was unavailable so they scheduled me a trailer the next day in Dumas. He was very helpful and the trailer was like new.

Kevin Smith 
Rating:
5.0

top notch place

Lowell Palser 
Rating:
4.0

Joe was very helpful and friendly. It was a pleasure to meet and speak with him.

GARY SILVA 
Rating:
4.0

Customer did not leave a comment.

Brandon Smith 
Rating:
3.0

We didn’t have a trailer to haul our truck ready. We had to wait for a tire strap to be replaced. Overall the gentleman was nice. I will use a different company next time as uhaul used to be financially reasonable but not anymore. We went from Amarillo TX to Atoka Oklahoma just over three hundred miles and it cost us over $820.00 that’s a rip off scam!

Kim Keeler 
Rating:
3.0

All is well

Bryan Wright 
Rating:
5.0

Customer did not leave a comment.

brad green 
Rating:
5.0

The only issue I had was I had reserved the uhaul for July 29th 2022 at Dalhart diesel, it wasn't until the day before that I logged into my account and saw that the date had been changed to August 1 2022 for A Lawn Mower Place in Dumas. No one had gotten ahold of me to let me know that the date had been changed due to lack of trucks in the area so for a month I had made plans around the 29th date. Being as I couldn't get my uhaul on time we had to load and drive 3 hours away and then unload it all within a day and a half. Did not get to utilize my 3 day rental

Gary Stevenson 
Rating:
5.0

Customer did not leave a comment.

Blake Lacewell 
Rating:
3.0

The owner was very surly.

Robert Burke 
Rating:
5.0

Customer did not leave a comment.

Randy Prewitt 
Rating:
5.0

Nothing

Peter Lefebvre 
Rating:
5.0

Best experience I've had while taking a motorcycle trip. U-Haul made it easy, and way less tiring. Thanks T.J.S. in Dumas Texas, you're the best.

HAROLD TURNER 
Rating:
5.0

Customer did not leave a comment.

JAMES DUFFY 
Rating:
5.0

Customer did not leave a comment.

Donald Serbin 
Rating:
5.0

Customer did not leave a comment.

Dustin Harrington 
Rating:
3.0

Customer did not leave a comment.

Charles Griffin 
Rating:
5.0

Everything is good as it is... Maybe there should be some point system, kind of like how other businesses have, where you could get discounts as you build points, for customers that regularly use U-Haul Kind of a cool idea, oh yeah and because I mentioned this I should get royalty fees.....lol kidding, but no really U-Haul has always been good to me.. I can't complain.

ANTONIO SALAS 
Rating:
5.0

Customer did not leave a comment.

Roxanna Gasca 
Rating:
4.0

Customer did not leave a comment.

PADRO VASQUEZ 
Rating:
4.0

Customer did not leave a comment.

maria garcia 
Rating:
5.0

Customer did not leave a comment.

Doug Lance 
Rating:
5.0

Customer did not leave a comment.

Richard Delgado 
Rating:
5.0

The uhaul site went above and beyond. Very pleased with service.

SCOTT KIRBY 
Rating:
5.0

Customer did not leave a comment.

Oscar Jimenez 
Rating:
4.0

Customer did not leave a comment.

Kevin Swartz 
Rating:
2.0

Paid $48 for a for a pickup truck filled the tank with gas and and still God got charged when it said $19.95 for in town use

Kristal Hogue 
Rating:
5.0

Friendly, made the rental easy and fast.

JOHN KLEPPER 
Rating:
5.0

Customer did not leave a comment.

gary chastain 
Rating:
5.0

Customer did not leave a comment.

Alfredo Cantu 
Rating:
5.0

Great and friendly service and the equipment was great y’all should give him a better stock of trucks. But will definitely use his business again

Donald Serbin 
Rating:
1.0

Customer did not leave a comment.

Taylor Breault 
Rating:
5.0

Customer did not leave a comment.

CHELSEA DUIS 
Rating:
4.0

Customer did not leave a comment.

Kyle Cowley 
Rating:
5.0

Customer did not leave a comment.

Patrick Tijerina  
Rating:
4.0

Customer did not leave a comment.

Timothy Vance 
Rating:
5.0

Customer did not leave a comment.

Javier Rivera Casas 
Rating:
5.0

The cruse control didn't work. Hated that!!

KATHIE KNISKERN 
Rating:
3.0

Customer did not leave a comment.

KATRINA JONES 
Rating:
5.0

Customer did not leave a comment.

Lauro Fuentes 
Rating:
5.0

Customer did not leave a comment.

Lucas GRIDER 
Rating:
5.0

Customer did not leave a comment.

LEN GROSS 
Rating:
4.0

They hooked it up. Checked out lights and all. Done deal.

Marquis Robins 
Rating:
3.0

Was charged for an extra day but uhaul was returned on time as required.

James Bohanan 
Rating:
5.0

Customer did not leave a comment.

SARAH BOER 
Rating:
5.0

Joe had everything ready for me when it was time for me to pick up the rental. The process of picking up and dropping off was very smooth and easy. Definitely will recommend to friends and family.

Kristen Price 
Rating:
3.0

Lawn Mower shop was closed early (around 3) No number posted to call for assistance, however they processed my return later that evening without incident.

REBECCA BEATTIE 
Rating:
5.0

Customer did not leave a comment.

Jasmine Young 
Rating:
2.0

Actually make sure that the U-Haul is cleaned out before you rent it out as well as actually help with the dolly installion to instead of giving vague instructions

Austin Johnson 
Rating:
5.0

Joe was an awesome individual and knew his product well. Asset to the company.

James Robinson 
Rating:
5.0

You did an awesome job. I wouldn’t change a thing.

Christina Davis 
Rating:
3.0

Be more aware of charges I was charged for a seven day rental when I only needed an over nite the money was taken out of my account causing my account to go negative & over draft with charges

Bernard Pacheco 
Rating:
5.0

Used online app after hours to drop off took a few min and I was on my way

Larame Adams 
Rating:
2.0

Attendant was grouchy and kept calling requesting I return the truck before the rental period was over. Very annoying

Peggy Saweikis 
Rating:
5.0

Customer did not leave a comment.

Angela Churchill 
Rating:
4.0

Customer did not leave a comment.

Randy Prewitt 
Rating:
5.0

I paid cash and had to pay a deposit. Was told I'd get my deposit back when I dropped off the trailer.

Brady Baldwin 
No reviews have been submitted for this location.

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