The customer service was outstanding and the representative took his time and reviewed the contract with me to make sure that I understood everything that was in the agreement. I would highly recommend to others.
Kevonda W
Customer Reviews for A Caldwells Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is extremely professional. Any issues I've had in the past, were always taken care of immediately on the spot. It's always a pleasure doing business with this specific location.
Jose RMy experience with Caldwells Enterprises LLC u haul rental was very satisfactory. The receptionist was extremely nice and helpful. Every question I had was answered in a manner of great detail and understanding. I would definitely rent from them again.
Timothy MEverything was satisfactory Keep up the great work.
angelia cThis specific location compare to other local locations, is the absolute best!!! The hospitality, and professionalism gets 5⭐ from me. On a scale of 1to 10 this location definitely gets a 10 score from me! This is where I'll be conducting future business for further rentals 👍
Joseph RI rented the same truck 3 times in one week and all 3 times the windshield washer fluid level was low and one if not all 4 tires needed air. I know this because of the dashboard messages everytime you started the truck AND the tpms indicator light is on. I made sure to include in my return pictures both messages in hopes that someone would address these issues but I was clearly wrong.
MORGAN KBest
Galacion MApp after hours check in experience was almost an Hour. Terrible
Darrell TGreat place, Great Service, Great people at pickup and delivery.
Jay LIncredibly friendly and helpful people! If I ever need a truck again I'll make sure to get it from there.
guadalupe pNothing
Marla AStaff was friendly and helpful.
Nadia BThe employees are very nice
ERICA RNothing, this location has great customer service and all items needed in stock
Monica DExcellent service
Daniel MQuicker response to the door.
Douglas Wnone
Alonzo RJust more trucks that's all
Laverne MAll good to me
FLETCHER DCustomer service was wonderful. Everything went smoothly!
Travis JReturning truck was easy friendly staff.
Katherine REverything was perfect. No long wait, price was reasonable. I will use in the future.
Roberta CThe customer service was impeccable
Leloni HThank you from Preacherhead Ministries! Peaceful and blessed day LeeLee & Fred😀🙌🏾
Stephanie RI reserved my truck 3 weeks ago and your logistics department had me pick the truck up 60 miles from my location- I was told I agreed to that so too bad by jeff- not only will I never use you again (and I have 3 kids heading to college) but I will make sure I bad mouth your organization to anyone I come across- additionally my 10000 social followers will know what a horrible company you are
BENJAMIN MNothing they were very polite and professional!!!
Ronald FVery personable and friendly rep. Great customer service.
Julie FCustomer service was great I would recommend this place to anyone who is looking for a u-haul place
Evelyn TWe've rented uhaul here dozens of times. Greg is a great guy and specifically why I use the location.
Madison AExcellent customer service.
Melissa HI called after I picked up the truck to find out what year GMC it was to add to my ez-pass account. The man was very unhelpful and hung up on me.
Joseph PEverything is good the way it is ☺
Ronald BI did online drop off
Cathy KThis location I would highly recommend to friends and family. They had some novelty items of all kinds I did a tiny purchase wish I could have done more. The customer service is outstanding!!! This team deserves a raise and recognition!!.
MICHELLE LThank you for the service. When picking up a truck by mobile phone, the instructions on your site confusing. Namely, there is "no grey button" or grey option "Pickup the truck". Even when customer arrived 5 minutes earlier pickup time, the should be some indication that pickup will become available. Otherwise customer has no clue and frustrated.
Konstantin KVery friendly staff very helpful
JOEY MQuicker response time for rentals.
MARY MHave equipment that is up to standard and not maintained
Rollie GYou run a great business
ANTHONY EAll fine
linda nMr. Fred did it again. I was able to rent a truck get the moving done and back. His customer service is outstanding, professional and respectful.
DARESIA JNo. They are courteous, friendly, go the extra mile, and the equipment is good.
Colleen BWas too far to travel due no available trucks in calumet city IL had reserved truck for over 7 days
Larry JThe person working there was very pleasant , had very good people skills . The truck was clean and ready for me when I got there . I really appreciate the patience the person had . Thank you very much .
GWENDOLYN WVery customer service friendly, quick check out and they provided us with water to drink. I will most definitely use them again.
Camillia DThe customer service has been excellent both times I have used this location. I will be returning soon for another rental and I know it will be a great experience.
RaGina DThey were very helpful and had great customer service. I plan to use and refer them everytime.
ANESIA HGreat location and business owner. A real asset.
TIMOTHYMARK BJust keep up the good work!
Vanessa DI don't live on Indiana but I rented the truck for a friend.
Mattie EThis young has really professional business.
Chiquita RGreat customer service and a nice location with well kept equipment.
Chaqueta CConsumer service was excellent. Very nice and friendly services. I will definitely use them again in the future.
Domitrese S