Incredibly friendly and helpful people! If I ever need a truck again I'll make sure to get it from there.
guadalupe P.
Customer Reviews for A Caldwells Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Marla A.Staff was friendly and helpful.
Nadia B.The employees are very nice
ERICA R.Nothing, this location has great customer service and all items needed in stock
Monica D.Excellent service
Daniel M.Quicker response to the door.
Douglas W.none
Alonzo R.Just more trucks that's all
Laverne M.All good to me
FLETCHER D.Customer service was wonderful. Everything went smoothly!
Travis J.Returning truck was easy friendly staff.
Katherine R.Everything was perfect. No long wait, price was reasonable. I will use in the future.
Roberta C.The customer service was impeccable
Leloni H.Thank you from Preacherhead Ministries! Peaceful and blessed day LeeLee & Fred
Stephanie R.I reserved my truck 3 weeks ago and your logistics department had me pick the truck up 60 miles from my location- I was told I agreed to that so too bad by jeff- not only will I never use you again (and I have 3 kids heading to college) but I will make sure I bad mouth your organization to anyone I come across- additionally my 10000 social followers will know what a horrible company you are
BENJAMIN M.Nothing they were very polite and professional!!!
Ronald F.Very personable and friendly rep. Great customer service.
Julie F.Customer service was great I would recommend this place to anyone who is looking for a u-haul place
Evelyn T.We've rented uhaul here dozens of times. Greg is a great guy and specifically why I use the location.
Madison A.Servicio al cliente de excelencia.
Melissa H.I called after I picked up the truck to find out what year GMC it was to add to my ez-pass account. The man was very unhelpful and hung up on me.
Joseph P.Everything is good the way it is ☺
Ronald B.I did online drop off
Cathy K.This location I would highly recommend to friends and family. They had some novelty items of all kinds I did a tiny purchase wish I could have done more. The customer service is outstanding!!! This team deserves a raise and recognition!!.
MICHELLE LYNN N.Thank you for the service. When picking up a truck by mobile phone, the instructions on your site confusing. Namely, there is "no grey button" or grey option "Pickup the truck". Even when customer arrived 5 minutes earlier pickup time, the should be some indication that pickup will become available. Otherwise customer has no clue and frustrated.
Konstantin K.Very friendly staff very helpful
JOEY M.Quicker response time for rentals.
MARY M.Have equipment that is up to standard and not maintained
Rollie G.You run a great business
ANTHONY E.All fine
linda N.Mr. Fred did it again. I was able to rent a truck get the moving done and back. His customer service is outstanding, professional and respectful.
DARESIA J.No. They are courteous, friendly, go the extra mile, and the equipment is good.
Colleen B.Was too far to travel due no available trucks in calumet city IL had reserved truck for over 7 days
Larry J.The person working there was very pleasant , had very good people skills . The truck was clean and ready for me when I got there . I really appreciate the patience the person had . Thank you very much .
GWENDOLYN W.Very customer service friendly, quick check out and they provided us with water to drink. I will most definitely use them again.
Camillia D.The customer service has been excellent both times I have used this location. I will be returning soon for another rental and I know it will be a great experience.
RaGina D.They were very helpful and had great customer service. I plan to use and refer them everytime.
ANESIA H.Great location and business owner. A real asset.
TIMOTHYMARK B.Just keep up the good work!
Vanessa D.I don't live on Indiana but I rented the truck for a friend.
Mattie E.This young has really professional business.
Chiquita R.Great customer service and a nice location with well kept equipment.
Chaqueta C.Consumer service was excellent. Very nice and friendly services. I will definitely use them again in the future.
Domitrese S.The link that sent for after hour check in. Didn't go through I follow the steps on the link when returning the truck and equip and received a msg of thank you and was still chrg $20 convenience fee. Agent said they didn't see it completed on there end.
Sherman B.The gentlemen that waited on me was very professional and pleasant
Denice J.They were great. Nothing to improve upon.
Brandi H.Thanks U-Haul for excellent customer service! I appreciate your business!
Nathaniel S.Our guy got there and the moving blankets that we paid for were not there. He had to get refunded and go buy some from Wal-Mart. Wasn't too happy about this, added to a stressful job already
Rory P.Dirty truck, not what the location I reserved. Unsafe area.
Dane E.No one was there, there was a man waiting to pick up a truck and tried to say I needed to give him the keys to my truck I dropped them in the drop box
Rachel M.Process to long and should be able to do10miles as a minimum
Dominique R.