Customer Reviews for A C Locker Rooms LLC
(U-Haul Neighborhood Dealer)

242 reviews

325 NW J A Richardson Loop   Ada, OK 74820

(580) 453-6717

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 1 pm–5 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(580) 453-6717

325 NW J A Richardson Loop
Ada, OK 74820

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 1 pm–5 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

They have a leak in the roof and my stuff got soaked and ruined

Mary M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
1.0

Facility was NOT open as stated during its posted normal hours of business, as per the phone call I had made earlier in the afternoon. I had to call the owner (who did not answer the phone, I left a message) and request a return receipt for the trailer. Very hateful young man appeared (not owner) and was not willing to provide a receipt. I had to wait for the owner to arrive.

Joyce W 
Rating:
5.0

How can you improve excellent customer service. Top notch people. Friendliest crew I've ever come across. You rock Thank you

Guy M 
Rating:
5.0

Wonderful throughout my entire time, great service with a clean and safe environment.

Dennis H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis H 
Rating:
5.0

Customer did not leave a comment.

Jesus G 
Rating:
4.0

Customer did not leave a comment.

Brent S 
Rating:
5.0

cheaper than a tow truck , pulls as if it weren't even there , you can bet I'll rent the car hauler again !

harold h 
Rating:
5.0

Customer did not leave a comment.

Lydia B 
Rating:
2.0

We were treated horrible by U-haul with false promises and you cause me tons of undue stress. I will never use Uhaul again and if I had not been in a major pinch I would have cancelled altogether and not used you even for this time. I am a realtor and I will always advise my clients to use anyone but Uhaul. I felt bad for the man I picked up the truck from because none of it was his fault but he got the brunt of the mismanagement and poor customer service from the scheduling department.

Tressea F 
Rating:
5.0

Customer did not leave a comment.

Lynn D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
4.0

Customer did not leave a comment.

Steven M 
Rating:
5.0

When I first reached out five years ago a storage unit of the size I needed wasn’t available, however one became available within a few days of my first contact and they immediately called. I have been happy with their responsiveness to my emails, access, and billing system. I no longer need the unit, and cleaned up and checked out, and the office staff was very pleasant.

Les M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lindsey W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda A 
Rating:
5.0

Staff was friendly and helpful.

John H  |  Overall Experience 
Rating:
4.0

Trailer had driver side fender damage.

James B 
Rating:
4.0

Customer did not leave a comment.

Allen R 
Rating:
5.0

This was my first time renting from Uhaul and the lady in the office was very helpful and informative. Considering I was moving this was a great experience, will definitely use them again.

WANDA D 
Rating:
5.0

Customer did not leave a comment.

Duane M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianna P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas M 
Rating:
3.0

Discovered Furniture damage, I.e. rubbed or banged markings on wood pieces. No way to know if it was done in transportation to storage or from storage to new house OR if in loading or unloading.

Nan M 
Rating:
5.0

Customer did not leave a comment.

Jennifer Z  |  Overall Experience 
Rating:
3.0

Drop off on a Sunday. Hand written signs were hard to see were to drop off the truck.

JAMIE F 
Rating:
5.0

No problems. Good Storage facility

Judy T  |  Overall Experience 
Rating:
4.0

Delivered while raining, pretty muddy in back of location. Positive: people are very helpful and friendly.

James B 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
5.0

best storage unit place ever. the workers are very helpful and the only reason why I left is because I bought a house

Lexus L  |  Overall Experience 
Rating:
5.0

Great service in Ada!

Darryl H 
Rating:
1.0

Customer did not leave a comment.

Kristie L 
Rating:
5.0

Customer did not leave a comment.

Susan D 
Rating:
5.0

Very pleased with my storage unit and service. The card on my account expired and they were the ones to reach out to me when it didn’t transact. They weren’t pushy and it was an easy fix. I felt like my belongings were very safe with the key padded gate and multiple cameras present.

Joshua L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kina L 
Rating:
5.0

Customer did not leave a comment.

Stacy G 
Rating:
5.0

Customer did not leave a comment.

Terry A 
Rating:
5.0

Very friendly will definitely use again

Susan D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lilly B 
Rating:
5.0

Customer did not leave a comment.

DUSTIN S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terri P 
Rating:
5.0

Excellent service

Tyron M 
Rating:
5.0

Customer did not leave a comment.

Linda B 
Rating:
5.0

Customer did not leave a comment.

Renae R 
Rating:
5.0

Customer did not leave a comment.

Marilyn C 
Rating:
5.0

Customer did not leave a comment.

Mary C 
Rating:
5.0

Very nice building and helpful personal to deal with

Naomi M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chickasaw N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER G 
Rating:
5.0

Customer did not leave a comment.

Amy J  |  Overall Experience 
Rating:
5.0

The staff was like family!

DEBRA S  |  Overall Experience 
Rating:
5.0

The best place we have ever used . Staff was fantastic.

MIKE E  |  Overall Experience 
Rating:
5.0

It was ver convenient. We were able to drop off the truck at the same location as our storage unit. No hassles.

lilly b 
Rating:
5.0

Customer did not leave a comment.

Walter L 
Rating:
5.0

Customer did not leave a comment.

Willis W 
Rating:
5.0

Customer did not leave a comment.

Johnny W 
Rating:
5.0

Customer did not leave a comment.

Chad L 
Rating:
5.0

Awesome customer service. Very clean unit. Super quick and easy process! I did have issue with checking unit back in online with not recognizing location. However, a text to the local agent took care of it quickly. Thanks! Will definitely use this location again!

Shelly R 
Rating:
5.0

Rep was very personable, friendly, and professional.

Jason B  |  Overall Experience 
Rating:
3.0

Equipment parking lot can be improved.

Ronald B 
Rating:
5.0

Customer did not leave a comment.

THOMAS M 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
3.0

Customer did not leave a comment.

Danny J 
Rating:
5.0

The lady in charge of truck rental treats customers politely and professionally.

Hongkai Z 
Rating:
3.0

Customer did not leave a comment.

KENNETH C 
Rating:
5.0

Customer did not leave a comment.

Leonard M 
Rating:
5.0

Customer did not leave a comment.

Susan D  |  Overall Experience 
Rating:
5.0

Super friendly and always worked with me when I was in need. I definitely would recommend this facility to anyone needing a great storage space.

Kelly D  |  Overall Experience 
Rating:
5.0

Thanks. Everything seems to be in the same shape it came into the units, but it will take me weeks to get all the stuff unboxed, LOL. I would recommend your facility, but hope I never need it again. We are too old for another move. Hope the best for yall.

Bob /  |  Overall Experience 
Rating:
5.0

Great place to do business.

DONALD A  |  Overall Experience 
Rating:
5.0

Really good experience would definitely use this company again

John J 
Rating:
5.0

Great secure space to store your things and great office staff to help with all your needs. Jill Stoecker

Stephanie S  |  Overall Experience 
Rating:
4.0

I believe I was taken advantage of by I haul for the rate of this equip, the rate was for two days when I only needed/ used the trailer for 5-6hrs not even one day , this package is a racket scheme, I did not ask for two day rental only one but I was force fed this extreme one day rate of 150 dollars , I will be looking elsewhere in the future if uhaul does nothin about this theft of my money . As soon as people get wise to this scheme you will loose money as word gets out..

Jerry S 
Rating:
5.0

Customer did not leave a comment.

Diane B 
Rating:
5.0

Shannon was so amazing and made the whole experience from start to finish a real pleasure. She is definitely an asset to A C Locker Rooms in Ada, Ok.

Tim L 
Rating:
5.0

Customer did not leave a comment.

Dixie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PEYTON R  |  Overall Experience 
Rating:
5.0

Na

Teresa H 
Rating:
5.0

Very helpful and professional. Will use them again if I need to.

Charles S  |  Overall Experience 
Rating:
5.0

Waiting for me and thanked me for being on time.

JANET S 
Rating:
5.0

Customer did not leave a comment.

LEE B 
Rating:
5.0

Very professional service and quick

MATHILDA B 
Rating:
4.0

Customer did not leave a comment.

JAY L 
Rating:
5.0

Customer did not leave a comment.

DAVID B  |  Overall Experience 
Rating:
5.0

Easy in and out.

Denise W 
Rating:
5.0

Customer did not leave a comment.

David G 
Rating:
4.0

Only complaint would be that maybe being able to access a couple hours later and or earlier that what is currently available.

Jessica S  |  Overall Experience 
Rating:
5.0

I was very happy to see that pest control was maintained very well! Most storage places have that issue of rats but for the first time ever all of our stuff was untouched and in the same shape we left it in. Very happy and would use this place again!

DANIEL W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHYLLIS B 
Rating:
5.0

Customer did not leave a comment.

Shanna C  |  Overall Experience 
Rating:
5.0

Moving went great with the equipment. Thanks a lot.

PHYLLIS B 
Rating:
5.0

The representative was very knowledgeable and I received wonderful customer service

Jackie L 
Rating:
5.0

Customer did not leave a comment.

Deborah V 
Rating:
5.0

NA

Isaac S 
Rating:
5.0

Best storage facility we've ever used!

Karen H  |  Overall Experience 
Rating:
5.0

I have rented UHaul trucks and trailers across the country and have never received such excellent service. Shannan was efficient and took care of everything I needed.

SANDRA S 
Rating:
1.0

Customer did not leave a comment.

Denzel F 
Rating:
5.0

Customer did not leave a comment.

Norma F 
Rating:
2.0

Customer did not leave a comment.

Will P 
Rating:
4.0

Customer did not leave a comment.

jerry s 
Rating:
5.0

This trailer needs to be retired.

George M 
Rating:
5.0

Customer did not leave a comment.

Rae S  |  Overall Experience 
Rating:
5.0

The car dolly was located n field of fire ants treatment for that would be great!

Stella A 
Rating:
5.0

Customer did not leave a comment.

Thomeray H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ameer M  |  Overall Experience 
Rating:
5.0

Absolutely nothing needs improvement! The staff are friendly, knowledgeable, and helpful. The equipment was well-maintained, the facility clean, neat, and easy to find. Definitely a reliable Uhaul location, and will be happy to do business with them again.

Rachel H 
Rating:
5.0

Customer did not leave a comment.

Jenifer L 
Rating:
5.0

Customer did not leave a comment.

JEFF H 
Rating:
5.0

ALL WAS WONDERFUL

DANA J 
Rating:
5.0

Customer did not leave a comment.

RODNEY R 
Rating:
4.0

Customer did not leave a comment.

Dan H 
Rating:
5.0

Customer did not leave a comment.

jack c 
Rating:
5.0

Customer did not leave a comment.

Rachel H 
Rating:
5.0

Customer did not leave a comment.

cherokee b  |  Overall Experience 
Rating:
5.0

Nothing...great service!

Darryl H 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

Good job

Randy R 
Rating:
5.0

Customer did not leave a comment.

Keith W 
Rating:
5.0

Everyone so friendly

Malisa S 
Rating:
5.0

My return no hassle was greeted with a smile

WANDA B 
Rating:
4.0

Customer did not leave a comment.

Amanda H 
Rating:
4.0

Customer did not leave a comment.

STEVE C 
Rating:
5.0

Great service with good people working there.

RONALD H 
Rating:
4.0

Wasn’t shit for help when I arrived to drop off equipment

Jonathon W 
Rating:
5.0

This rental location has helpful, friendly staff.

Mary T 
Rating:
5.0

Was very rude, we was not able to have access to our belongings unless they was there and open. We lost half of our things because we live 2hrs away and wasn't able to make it in time to get things.

Doshia w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES M 
Rating:
5.0

I would definitely recommend AC to friends. My belongings were safe and secure.

Johnna W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheila D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA H 
Rating:
5.0

I never moved in it our home closing got moved to a later date

Brandon M  |  Overall Experience 
Rating:
5.0

This location and all of the staff was amazing and very easy to work with. I would use them again.

Ronnie D 
Rating:
5.0

The team was very accommodating. The U-haul site seems to have poor Internet performance. Transactions with the site were very slow or did not work at all.

CLIFFORD G 
Rating:
5.0

I rented there for a long time! It was very convenient and the staff was amazing to work with! I had 2 units most of the time to store my toys! My Harley’s was always safe there! I never worried about security! It’s the only place I would ever store anything!

BOBBY S  |  Overall Experience 
Rating:
5.0

This is the best place to rent U-Haul trailers! The owners are super friendly and helpful and nice! We will always use this location if we need anything U-Haul.

Janette W 
Rating:
5.0

Customer did not leave a comment.

Nathan K 
Rating:
4.0

Customer did not leave a comment.

Andrew T 
Rating:
5.0

Best storage units we have ever used. We were treated with utmost courtesy and respect and all questions or concerns were addressed immediately. The facility is top notch and all of the units we rented were reasonably priced, well maintained and available when we needed to access them. The staff is without question, extremely knowledgeable, proficient and efficient in their duties. Can't say enough good things about them or the facility.

Judy S  |  Overall Experience 
Rating:
5.0

Same as noted from above.

PAUL P 
Rating:
4.0

Customer did not leave a comment.

David P 
Rating:
5.0

Customer did not leave a comment.

Greg W  |  Overall Experience 
Rating:
5.0

I felt my stuff was very protected and the staff was always super nice and helpful! Everything always looked clean and picked up and the times the gate were open was very convenient with my crazy schedule

Angelique T  |  Overall Experience 
Rating:
5.0

Thanks for everything and have a Merry Christmas

Jinni C  |  Overall Experience 
Rating:
5.0

Reliable, friendly service…thanks Shannon!

CHARLES W 
Rating:
5.0

This is the cleanest and well maintained storage I have ever seen. One day I neglected to lock the door to my storage unit and during their daily rounds they noticed and called me right away. I would highly recommend AC Lockers for storage needs!!

AUDREY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUDREY S 
Rating:
5.0

Really great people, clean & secure storage buildings! All around great experience! We used them for a year and didn’t have one single issue!

Krystal T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tabitha V  |  Overall Experience 
Rating:
5.0

Great people an will always work with you the best they can. Will always recommend them to anyone

Russell H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Macy V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor D  |  Overall Experience 
Rating:
5.0

Thank you so much and look forward to using your services again in the future

viviana r  |  Overall Experience 
Rating:
5.0

Highly recommend using them for storage. It is clean, secure and well lit. Owners are very friendly.

Kimberly M  |  Overall Experience 
Rating:
5.0

Best storage facility in town!! Thank you sooo much!!1

TIFFANY H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa P  |  Overall Experience 
Rating:
5.0

We are very pleased with this storage place! Very clean and secure. We had to leave our items in storage longer than we intended and never worried about anything being stolen! Very nice and professional staff as well.

Michelle L  |  Overall Experience 
Rating:
5.0

Great overall service & experience. Will definitely return if I need storage in the future.

Jeff G  |  Overall Experience 
Rating:
5.0

Excellent storage facility,I always felt my stuff was secure..Love Lee&his Sister,both always kind&helpful...Would def rent a unit again..Thank you for securing my things for a year!!!!!Will miss you

Debbie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pete B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eveyln H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon N  |  Overall Experience 
Rating:
5.0

I have rented several times from this wonderful facility! I will continue to rent from them! The units are always clean and secure! They are awesome to deal with! Great customer service!

BOBBY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annastasia A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christy W  |  Overall Experience 
Rating:
5.0

Great place with great service. Highly recommend

Zachary B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENDA S  |  Overall Experience 
Rating:
5.0

Very muddy.

Elena G  |  Overall Experience 
Rating:
5.0

Great place to use and really well kept buildings. I will use again for sure.

Jake C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly H  |  Overall Experience 
Rating:
5.0

AC LOCKER ROOMS is a very clean and well ran facility. I am pleased that I choose this facility. Just FYI, they do not offer the free month that UHAUL claims is available with one way rentals.

Brea C  |  Reservation 
Rating:
5.0

Very friendly people that work in the Ada Oklahoma location. Overall great service, will recommend for other people to use this storage facility.

Trenton R  |  Reservation 
Rating:
5.0

I absolutely love this storage facility. If I need a storage in the future, I will definitely be going back to AC Locker Rooms!!

ARIEL S  |  Overall Experience 
Rating:
5.0

very pleasant storage experience felt very safe as a single woman coming and going

carrie J  |  Overall Experience 
Rating:
5.0

Clean and dry. We felt our stuff was safe here!!

Georgiana S  |  Overall Experience 
Rating:
5.0

The best storage option bar none. Convenient, clean and secure along with friendly service. Highly recommend. Thanks Lee.

CHUCK W  |  Overall Experience 
Rating:
5.0

Awesome customer service! Convenient location! Very secure and safe! I will be using their services again! A+A+A+

BOBBY S  |  Overall Experience 
Rating:
5.0

Will use again!

Nancy W  |  Overall Experience 
Rating:
5.0

AC locker rooms is a great establishment and the people are very courteous and try to assist you in every way they can. I would recommend this place to anyone who is looking for a storage facility

Daniel B  |  Overall Experience 
Rating:
5.0

We had a great experience with AC Locker Rooms!

KATHRYN P  |  Overall Experience 
Rating:
5.0

My wife's brother was in very poor health and it was obvious that he could not live on his own, so we moved him out of his place and put his property in storage. He passed away earlier this month.

Foster B  |  Overall Experience 
Rating:
5.0

Will use again in the future.

Dakota W  |  Overall Experience 
Rating:
5.0

Great service.. Lee was always so helpful

Nikki J  |  Overall Experience 
Rating:
5.0

Lee and his staff were amazing to work with at the storage room. They even helped me move some furniture one afternoon when they saw me struggling by myself. Best place in town!

Jamie G  |  Overall Experience 
Rating:
5.0

Absolutely wonderful place to do business with. Affordable, friendly, and accommodating! I won’t do business with anyone else if I need a storage locker in the future. Thanks Lee!

Jeffrey M  |  Overall Experience 
Rating:
5.0

Facility was clean, secure and even available after hours. All three office employees I dealt with were courteous , helpful, and even seemed to appreciate your business, (uncommon ) .

Robert P  |  Overall Experience 
Rating:
5.0

Fantastic place. The units are nice, and the gentleman who works there is very nice. I will be doing all of my business with them, and I have already recommended them to several people.

Privacy R  |  First Impressions 
Rating:
4.0

Nice facility.

Privacy R  |  First Impressions 
Rating:
5.0

I have had a great experience so far. They responded to my request very quickly and assisted me with all my needs.

Privacy R  |  First Impressions 
Rating:
5.0

service was very good. nice people

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

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