This wasn't my drop off location. No wonder yall charged meTiffany H.
Customer Reviews for A Beauty Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Changed drop off on me as well it wasnt open had to wait for someone to get there terrible neighborhoodjeff C.
Better customer service. Location in very bad part of city.Jim D.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.Marvel C.
The attendants were friendly and easy to work with.charles H.
Great experienceLarry W.
This location charged me for an extra day AFTER I had already returned the truck.Kathryn E.
Everything was quick and easy.I especially liked that they were open on Sunday eveningjanice C.
Customer did not leave a comment.Percy H.
Customer did not leave a comment.Bryana T.
The area of the location was a bit "sketchy". But otherwise everything went smoothly.KEVIN D.
Make sure deposits are received in a timely manner.Calvin M.
Don't be crooks and take peoples money when they was told to bring a truck to this location!Anthony S.
Very helpful!David S.
Drop off was changed from original drop off. Original drop off was terrible. Late at night, trying to drop off a 26' truck with no chance to get in the front area off the city street. Terrible. U-Haul call center helped out in the sense able to move us to 2nd location without charge. That is appreciated. The second location was open and we were able to get truck in and parked. And put keys in drop off. The second drop off was very late-around midnight.Vikram K.
THIS LOCATION WAS A LITTLE ROUGH. IT WAS A CONVENIENCE STORE, so you had to wait in line for others to check out or even get their phones fixed. The person was very nice just felt a little edgy. Small and crunch store. but i got my UHAUL with no problem.Lakisha L.
Something quick and fast No for cleanliness and not sure getting Uhaul with an tank of gas or on EBrittany M.
Customer did not leave a comment.steven R.
Customer did not leave a comment.Julio C.
I took a $29.95 a day trailer started Friday evening and returned it Sunday evening at the same location I was charged $138.00 after being told my price was $118 00 when I paid for it the Thursday before don't know who is doing the math but something is wrong somewhere I did not argue I needed the trailer and it got the job done will think better next timeTimothy C.
Truck was on emptyCRYSTAL C.
Customer did not leave a comment.Charles L.
Forced me to rent the biggest truck when I needed a smaller truck for a few hours. Charged me a gas fee when I returned it with the same amount of gas that was in it when I rented it. Seems like they were trying to get money and not assisting the customer. Won't rent from here again.Otis H.
Stop allowing side businesses use U-Haul to rent the truck i rented was very dirty and nasty and when I let the man know about how dirty the truck was he didn't even careAmber J.
Customer did not leave a comment.Maleek R.
No complaints no problems good experience good customer service.CAROLYN H.
Customer did not leave a comment.David S.
Don't charge me for insurance that I didn't request or need.Stewart W.
Customer did not leave a comment.Gail P.
Customer did not leave a comment.frankie D.
Customer did not leave a comment.BRIAN S.
Customer did not leave a comment.Devaughn L.
Customer did not leave a comment.Demitria J.
Customer did not leave a comment.Bernard H.
The attendant was rude and unclear about instructions.Shaquina A.
Customer did not leave a comment.Jessica M.
Customer did not leave a comment.Narasimha A.
Absolutely the worst experience.Paul F.
I was supposed to get 70.66 he only gave me 42 dollars and gave me a oily truck!maria S.
best dealing customer service , every thing well performed on time , it very near to me for pickup. keep this location near to us, thanks to Uhal.Rizwan Q.
The truck I purchased wasn't there. Had to take what they had because I had paid for movers to be at the loading area. The owner of the store was also about 15 minutes late. Received a smaller truck which forced the loaded to literally cram my stuff into the truck causing damaged to some of my furniture and other items. To top it off because I was late to the destination I was charged another hour for them to unload my stuff. Never again. Wish I could get all my money back.Crystal T.
Customer did not leave a comment.Nathaniel M.
Customer did not leave a comment.KayOna D.
They dint have the piece to connect the trailer we had to go buy a piece and then they couldn't even hook it upLA RONYA S.
This location was not bad but Uhaul sent me to 3 different places to return the equipment. I think is very unprofessional especially because I called and asked which location to take it.RAUL R.
Great accessibility easy.BILL O.
Customer did not leave a comment.THOMAS H.
Truck smelled like cogarettes and looked like someone had poured coffee all over the dash.Grace M.
Customer did not leave a comment.LAKESHA B.
Customer did not leave a comment.Harley P.
Customer did not leave a comment.RAYMOND STANLEY R.
Customer did not leave a comment.LADARIUS S.
Customer did not leave a comment.Alexander S.
The truck i got had a broke head light that kept falling out furniture dolly i paid for wasn't availableMichelle V.
I had to use 2 separate debit cards on September 15 to pay for my U-Haul rental. Today, September 17, I was charged a second time.Varvara V.
Customer did not leave a comment.RASHEED H.
Customer did not leave a comment.ZELIA M.
I was more than satisfied. When I was led to various U-Haul branches during reservation process the in store representatives and online chat assistants were very helpful. I was able to get a truck immediately buy adjusting my reservation requirements to what was available thanks for making it painless and easy.JOSHUA L.
Customer did not leave a comment.MASON M.
Customer did not leave a comment.WINNIFRED C.
Customer did not leave a comment.Robert A.
Very helpfulMonica C.
Customer did not leave a comment.Valerie P.
The van was not cleaned to my liking but it wasn't too dirty. Not the best location but I left my there for 3 days and nothing happened to it.PROSPER A.
Customer did not leave a comment.Christopher R.
Great workBOSTON H.
Didn't explain much about the process, was nice but very vague and left me feeling confused about the process.Lisa N.
The shop is in an area of Greensboro that made me feel not the safest leaving my personal vehicle. The man at the counter was super nice. The vehicle had more scratches and dents then where pictured at pick up but I was not able to take additional pictures to update it and I no sooner pulled out and the oil light came on. I turned around and told the guy at the counter and we put oil in it. The transaction itself was super easy and quick.AMY B.
Customer did not leave a comment.CAROLYN L.
Straps were too short/brokenKonrad A.
Dealers need more knowledge of rentals instead of saying call uhaul and to walk people to the rentals to check vehicle. Too may people Webster their establishment without wearing marks.TANISHA K.
Customer did not leave a comment.STEVENANTHONY S.
Customer did not leave a comment.LATASHA W.
Person was trying to say I did the unmarked damages and my driver didn't even have to go through any bushes or anything that would have caused damaged way on top of the uhaul when I moved to a whole different city so the hell With this placeSHAWNTIKA W.
Very friendly very personable you don't have a long lines like you do with the regular stores they definitely take care of their customers. I would hope this location remains the closest location for me to choose to rent fromTracy S.
Customer did not leave a comment.Jesse T.
Customer did not leave a comment.EDMUND LEE G.
Customer did not leave a comment.SHELIA H.
Customer did not leave a comment.Tristen S.
Customer did not leave a comment.edward D.
Clean the truck BEFORE the customer gets there and know how to put the tow dolly on correctly the first time.edward D.
Very helpful and responsive.KIAJQUATA M.
Customer did not leave a comment.ERWIN M.
Customer did not leave a comment.Alexis B.
Customer did not leave a comment.LATOYA J.
Make sure workers show up on time. So we can pick up our truck. Also when someone makes a reservation for a certain location don't move them and not inform them of the changes. My overall experience was horrible because I was suppose to get a truck at 8am at a different location and it was downhill from thereLeslie C.
Customer did not leave a comment.Faith E.
Canceled my order the day before I needed the truck and did not notify me. Only redeeming factor was that the customer service representative was able to create a new reservation me on the day I had initially reserved the truck for. Talked to 3 different people, 1 was very helpful and 2 were notMikko R.
Get rid of the drug dealers in the parking lot..and get some blocks or wheel chocks ..Alan S.
Customer did not leave a comment.Angela R.
Customer did not leave a comment.Terresa H.
Customer did not leave a comment.Terresa H.
Good jobDARRYL C.
The attendant was nice and helpful. The location was in a bad area of town. Equipment was very worn with lots of "x" damage notations. Door was hard to operate as I hurt my hand when using.MICHAEL L.
My car broke down, everyone was so helpful try to get a truck and trailer so I could get back home.Sylvia W.
Customer did not leave a comment.lashanti G.
Customer did not leave a comment.Charles E.
Long wait and unclear instructions. Old and bad lock tough to open. Had to man handle for 15 minutes to get the key.May H.