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Robert R.
Customer Reviews for A American Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Agent/owner was very helpful and informative. Helped put the trailer on the truck.
Marcelo D.Always the best with this location which is why I use this location exclusively!
STANLEY P.Friendly, helpful service.
Bryan D.Motorcycle trailer worked great for transporting my bike. Loads very easy, has great tie down locations. Built in front wheel chock helps a bunch.
David S.The guy was very kind and helpful. I'll definitely use this location again in the future.
Amanda B.Great experience very professional
Roger B.Nothing he is great takes time to show you the truck and really cares about what he does it shows. Used that place multiple times always walk away happy.
Chad M.Guy was friendly and helpful.
CATHY B.Thank you're
CARYLOS A.Why charge 100.00?
CARYLOS A.Nothing I can think of.
GLEN S.Internet had gone down, so it took longer than expected. I doubt that could be avoided. Personnel was very helpful & accommodating.
JOE W.I did not pick up so I do not know
Kevin M.Easy to drive for a 75 yr old lady. I had fun driving the truck thank you .U Haul.
Bernita S.Leave better details for after hours drop
Nancy C.Was very nice and strictly business went really well
Jaylon L.excellent service, clean equipment. 👍
PERRY E.None really. The manger explained everything to me, showed me truck, gave me the hours and said if I was late here's he drop box and where to put the truck…just everything. Super nice and super thorough.
BRYAN P.In previous comment
DENISE A.Steve's efficiency, politeness, and knowledge oughta' be the UHaul standard!!! He couldn't possibly have been more helpful!!!
ROSANNA A.The manager was very thorough, knew his job and made it easy to get in and out of the office.
ANTHONY B.Change the wipers more often.
Bernie J.Everything is good.
Bernie J.This was an excellent experience. Moving is a real pain, but this part of it was a breeze. ¡Gracias!
Paticia H.The Gentleman that rented the trailer was very helpful and polite.
Johnny L.He refused to accept the truck. He did tell me where i could take it for drop off, but this resulted in me turning it on late. Then i had to call and ask for a refund, since it would have been turned in on time. Your phone representatives are Fabulous!!!! Very nice, helpful, and go that extra mile.
Beth F.It was hard to find at first.
augustine T.The gentleman that helped me was very friendly and knowledgeable. He made sure I knew my way around the truck before I left, none of the other locations I've rented from ever did that. I appreciated his helpfulness.
Ardell W.The overall experience was terrible. From the "lost" reservations and having to go to another location to pick up the auto transport. We had to hook up the trailer ourselves- I found out after returning the transport all of the things I should have done to make the trip safe. T
JENNIFER C.Efficient rental process...very organized and prepared; equipment was in excellent condition; all previous damage on the vehicle was pointed out (very much appreciated); walked through the features of the vehicle rented. Will definitely rent from here again in the future!!
Brian D.Steve is excellent. Friendly and easy to work with. ¡Gracias!
steve H.Person took his time to explain everything related to our move carefully. Any previous damage to equipment was clearly marked. Everything worked very well (even the gas mileage was good!). A reasonably-priced, 24/7 gas station is right next door which makes after-hours drop-off a cinch!
Robert B.Equipment was ready and waiting for me to pick up outside of gate. Office very proficient and fast checkout.
Dawn K.Steve is easy to work with.
Rebel B.I did everything online in order to check in via my phone, and save time. I had to call FOUR times due to online errors, and experienced long wait times for each call. During one call the agent transferred me to a hospital versus the right Uhaul dept so I had to call over again. The final text still had the wrong pick up time, but I called the location directly and confirmed. It would have been faster/better to just book by phone. Then, at the destination, despite having done everything online to check in so I could use my mobile app to pick up the truck --- the manager had me do paperwork all over again which took another 30 minutes. Your "online convenience" ended up adding over 2 hours in total time on my part. Everyone was courteous, but it should not have taken that many phone calls and that much time.
Gene W.Super quick, easy, and professional. The guy knew what he was doing and made the process very quick and easy.
Ken J.The service was very prompt and friendly!
Rebel B.The service was great!
William B.Manager on site was very nice and helpful hooking up our trailer. Just difficult to confirm reservation by phone the day before due to no answering g machine to leave message.
COLLEEN G.Better gas mileage than I expected
William T.Extraordinario servicio al cliente
Deanna C.All good
Michael D.Gexcellent service, attendant was veryprofessional, thorough checking it out before I used it, and very polite.
michael B.Always extremely helpful. We aways rent from this location.
William H.Great rental, guy there was great, went over all details to use trailer. Had trailer ready for pick up when I got there. I will be using him again in near future.
Michael B.Even though it was Monday afternoon when I attempted to drop off the trailer the location was closed and no one answered the phone when I tried calling the number on the contract. Fortunately, another location was about 2 miles away and they let me leave the trailer with them.
jim P.6 hr rental, 71 miles...over $120 + $25 in fuel is just not economical...wont be using Uhaul again...
Bill D.