They took the time to explain the equipment, help me adjust mirrors and were very helpful in getting things taken care of quickly and easily
Kendra K
Customer Reviews for A American Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great location
HORACIO LGreat service
Ray RAgreed with condition of the truck, even commented that we were fortunate to have made it there.
DAVID MGreat customer service. The attendant at this location was very knowledgeable and helpful
James NVery helpful. Friendly service.
Robin HNo problems and the service agent worked well.
TONY SI told the gentleman the truck flooded, and he didn’t even walk out to look.
Amy EThe person handling my reservation did a awesome job. Definitely got what I needed for my job.
MARCO GCool chill guy
Randolph LI noticed the manager using his own cell phone to take pictures and stuff. It’s 2023 probably should update his equipment. Manager was very helpful and friendly. Will do Business there again.
Tyler Ji'm not recommending Uhaul to anybody - in fact, i'm going out of my way to use Penske or literally anybody else
brad gI rented a van for a week and they tried to charge me 4,418,00 dollars mins you there was nothing damaged or anything wrong with the van upon return, I couldn’t believe they tried to charge such a ridiculous price. Very crazy if you ask me.
MICHAEL TI recommend contacting this location directly. We contacted another location that only had one truck and they had not cleaned it so she called this location for me and reserved me a truck. That seems very nice except the reservation was never actual received at this location and she took half his commission. knowing that I will make the reservation myself next time so they know we are coming and they get their full commission.
Jeremy EIt was a wonderful experience. Thank you.
Cat AExcellent service. Quick and friendly.
Michael TGreat to deal with
Steve FStark contrast to my most recent previous experience. Excellent, keep up the good work.
Robert YI was double charged and can't get a refund until the next day. Next day and still no refund.
Marde BVery helpful and nice to deal with
Steve FEasy and friendly service.
Michael TThe representative was extremely helpful and professional
Robin FNot much..Steve was amazing and answered all my questions. Will totally return to this location if I need Uhaul again.
JONNETTA JVery unclear on where to drop off. Hard to tell where their property was and where to leave U-Haul without blocking anything. Someone finally came running out and pointed to a spot in front of garage doors to park.
CORY HThe guy who runs Frisco road location in Sherman is really nice and very helpful. Rented several times, he always has trailer ready for you.
Roy FGreat guy. Very thorough and detailed
Kathy SI reserved 24 pads but was only given 11.
Dan EThe rails on van were not tight, after using them they came down😏. Just needed the screws tightened. Very impressed with the van!
Donna WFront end alignment is off
John UAgent/owner was very helpful and informative. Helped put the trailer on the truck.
Marcelo DAlways the best with this location which is why I use this location exclusively!
STANLEY PFriendly, helpful service.
Bryan DMotorcycle trailer worked great for transporting my bike. Loads very easy, has great tie down locations. Built in front wheel chock helps a bunch.
David SThe guy was very kind and helpful. I'll definitely use this location again in the future.
Amanda BGreat experience very professional
Roger BNothing he is great takes time to show you the truck and really cares about what he does it shows. Used that place multiple times always walk away happy.
Chad MGuy was friendly and helpful.
CATHY BThank you’re
CARYLOS AWhy charge 100.00?
CARYLOS ANothing I can think of.
GLEN SInternet had gone down, so it took longer than expected. I doubt that could be avoided. Personnel was very helpful & accommodating.
JOE WI did not pick up so I do not know
Kevin MEasy to drive for a 75 yr old lady. I had fun driving the truck thank you .U Haul.
Bernita SLeave better details for after hours drop
Nancy CWas very nice and strictly business went really well
Jaylon Lexcellent service, clean equipment. 👍
PERRY E