Customer Reviews for A American Self Storage
(U-Haul Neighborhood Dealer)

363 reviews

4515 N Frisco Rd   Sherman, TX 75090
(Near Midway Mall on Frisco Rd, Right Behind Modified Design Tattoos)

(903) 891-0721

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/1/2024: 8:00 am - 6:00 pm

Services at this Location:

Contact Us

(903) 891-0721

4515 N Frisco Rd
Sherman, TX 75090
(Near Midway Mall on Frisco Rd, Right Behind Modified Design Tattoos)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/1/2024: 8:00 am - 6:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They took the time to explain the equipment, help me adjust mirrors and were very helpful in getting things taken care of quickly and easily

Kendra Korthauer 
Rating:
4.0

Customer did not leave a comment.

Mollie Blacknell 
Rating:
5.0

Great location

HORACIO LOPEZ 
Rating:
5.0

Customer did not leave a comment.

Evan Snyder 
Rating:
3.0

Customer did not leave a comment.

Tiffany Barnett 
Rating:
5.0

Customer did not leave a comment.

Tamra Flores 
Rating:
4.0

Customer did not leave a comment.

Marcia McNeil 
Rating:
5.0

Customer did not leave a comment.

Robert Pierce 
Rating:
3.0

Customer did not leave a comment.

Ricky Hightower 
Rating:
5.0

Great service

Ray Redcay 
Rating:
5.0

Customer did not leave a comment.

landrey garland 
Rating:
5.0

Agreed with condition of the truck, even commented that we were fortunate to have made it there.

DAVID M NORMAN 
Rating:
5.0

Great customer service. The attendant at this location was very knowledgeable and helpful

James Newman 
Rating:
5.0

Very helpful. Friendly service.

Robin Haney 
Rating:
5.0

No problems and the service agent worked well.

TONY STERBA 
Rating:
3.0

I told the gentleman the truck flooded, and he didn’t even walk out to look.

Amy Edwards 
Rating:
3.0

Customer did not leave a comment.

Deborah Pettit 
Rating:
5.0

The person handling my reservation did a awesome job. Definitely got what I needed for my job.

MARCO GARZA 
Rating:
5.0

Customer did not leave a comment.

Bradley Sucher 
Rating:
4.0

Customer did not leave a comment.

TERESA LAWRENCE 
Rating:
5.0

Cool chill guy

Randolph Lloyd 
Rating:
5.0

I noticed the manager using his own cell phone to take pictures and stuff. It’s 2023 probably should update his equipment. Manager was very helpful and friendly. Will do Business there again.

Tyler Johnson 
Rating:
3.0

Customer did not leave a comment.

Mark LeClair 
Rating:
3.0

i'm not recommending Uhaul to anybody - in fact, i'm going out of my way to use Penske or literally anybody else

brad gardiner 
Rating:
3.0

Customer did not leave a comment.

Steven Morton 
Rating:
1.0

I rented a van for a week and they tried to charge me 4,418,00 dollars mins you there was nothing damaged or anything wrong with the van upon return, I couldn’t believe they tried to charge such a ridiculous price. Very crazy if you ask me.

MICHAEL TAYLOR 
Rating:
3.0

Customer did not leave a comment.

Jack Buckman 
Rating:
5.0

I recommend contacting this location directly. We contacted another location that only had one truck and they had not cleaned it so she called this location for me and reserved me a truck. That seems very nice except the reservation was never actual received at this location and she took half his commission. knowing that I will make the reservation myself next time so they know we are coming and they get their full commission.

Jeremy Edwards 
Rating:
5.0

Customer did not leave a comment.

MARK CLAYTON 
Rating:
5.0

Customer did not leave a comment.

JULIE JAMES 
Rating:
5.0

Customer did not leave a comment.

James Johnson 
Rating:
5.0

Customer did not leave a comment.

Gillus Robinson 
Rating:
5.0

Customer did not leave a comment.

Brad Lonowski 
Rating:
5.0

Customer did not leave a comment.

Wendy Carlson 
Rating:
5.0

Customer did not leave a comment.

mark castoe 
Rating:
5.0

Customer did not leave a comment.

Lisa Grizzle 
Rating:
5.0

Customer did not leave a comment.

Jackie Shadic 
Rating:
5.0

Customer did not leave a comment.

Marguerite Jordan 
Rating:
5.0

It was a wonderful experience. Thank you.

Cat Adair 
Rating:
5.0

Customer did not leave a comment.

Jennifer Yoch 
Rating:
5.0

Excellent service. Quick and friendly.

Michael Tierney 
Rating:
5.0

Customer did not leave a comment.

larry stanphill 
Rating:
5.0

Customer did not leave a comment.

Angela Wilson 
Rating:
5.0

Great to deal with

Steve Faries 
Rating:
5.0

Customer did not leave a comment.

Kadi Magee 
Rating:
5.0

Stark contrast to my most recent previous experience. Excellent, keep up the good work.

Robert Yost 
Rating:
2.0

Customer did not leave a comment.

kris owens 
Rating:
3.0

I was double charged and can't get a refund until the next day. Next day and still no refund.

Marde Bellows 
Rating:
5.0

Very helpful and nice to deal with

Steve Faries 
Rating:
5.0

Easy and friendly service.

Michael Tierney 
Rating:
4.0

Customer did not leave a comment.

Jesse Lowman 
Rating:
5.0

Customer did not leave a comment.

wendi hyer 
Rating:
5.0

Customer did not leave a comment.

Joe Jeffrey 
Rating:
5.0

The representative was extremely helpful and professional

Robin Faircloth 
Rating:
5.0

Customer did not leave a comment.

Katherine SMITH 
Rating:
5.0

Not much..Steve was amazing and answered all my questions. Will totally return to this location if I need Uhaul again.

JONNETTA JONES 
Rating:
2.0

Very unclear on where to drop off. Hard to tell where their property was and where to leave U-Haul without blocking anything. Someone finally came running out and pointed to a spot in front of garage doors to park.

CORY HACKETT 
Rating:
5.0

The guy who runs Frisco road location in Sherman is really nice and very helpful. Rented several times, he always has trailer ready for you.

Roy Franks 
Rating:
5.0

Great guy. Very thorough and detailed

Kathy Stewart 
Rating:
4.0

Customer did not leave a comment.

Heidi Calzavara 
Rating:
3.0

I reserved 24 pads but was only given 11.

Dan English 
Rating:
5.0

The rails on van were not tight, after using them they came down😏. Just needed the screws tightened. Very impressed with the van!

Donna Winn 
Rating:
4.0

Front end alignment is off

John Urbanyi 
Rating:
5.0

Customer did not leave a comment.

Robert Royalty 
Rating:
5.0

Agent/owner was very helpful and informative. Helped put the trailer on the truck.

Marcelo DosSantos 
Rating:
5.0

Always the best with this location which is why I use this location exclusively!

STANLEY POWERS 
Rating:
5.0

Friendly, helpful service.

Bryan Davies 
Rating:
5.0

Customer did not leave a comment.

Gary Willens 
Rating:
4.0

Customer did not leave a comment.

Joe Gandillon 
Rating:
3.0

Motorcycle trailer worked great for transporting my bike. Loads very easy, has great tie down locations. Built in front wheel chock helps a bunch.

David Sloan 
Rating:
5.0

Customer did not leave a comment.

Laurence Stephens 
Rating:
4.0

Customer did not leave a comment.

Jennifer Muncy 
Rating:
5.0

Customer did not leave a comment.

Artie HANCOCK 
Rating:
5.0

The guy was very kind and helpful. I'll definitely use this location again in the future.

Amanda Bogart 
Rating:
4.0

Customer did not leave a comment.

Mitchell Lehr 
Rating:
5.0

Great experience very professional

Roger Bocox 
Rating:
5.0

Customer did not leave a comment.

Ross Retan 
Rating:
5.0

Nothing he is great takes time to show you the truck and really cares about what he does it shows. Used that place multiple times always walk away happy.

Chad Maxey 
Rating:
5.0

Guy was friendly and helpful.

CATHY BOOHER 
Rating:
4.0

Customer did not leave a comment.

PHILIP BURCH 
Rating:
5.0

Thank you’re

CARYLOS ANDERSON 
Rating:
5.0

Why charge 100.00?

CARYLOS ANDERSON 
Rating:
5.0

Nothing I can think of.

GLEN SCHUELKE 
Rating:
4.0

Customer did not leave a comment.

ERIC WILLIAMS 
Rating:
3.0

Internet had gone down, so it took longer than expected. I doubt that could be avoided. Personnel was very helpful & accommodating.

JOE WARREN 
Rating:
4.0

Customer did not leave a comment.

HARRY PORTER 
Rating:
4.0

Customer did not leave a comment.

PATRICK CRAYTON 
Rating:
4.0

Customer did not leave a comment.

Anthony Lam 
Rating:
5.0

Customer did not leave a comment.

DAVID RAMIREZ 
Rating:
5.0

Customer did not leave a comment.

IRMA DIAZ 
Rating:
5.0

Customer did not leave a comment.

JUANA LOTITO 
Rating:
4.0

I did not pick up so I do not know

Kevin Marsh 
Rating:
5.0

Easy to drive for a 75 yr old lady. I had fun driving the truck thank you .U Haul.

Bernita Scruggs 
Rating:
2.0

Customer did not leave a comment.

ANDREW CHARLES MELETTA 
Rating:
3.0

Leave better details for after hours drop

Nancy Carl 
Rating:
5.0

Customer did not leave a comment.

STANLEY POWERS 
Rating:
5.0

Was very nice and strictly business went really well

Jaylon Lewis 
Rating:
5.0

excellent service, clean equipment. 👍

PERRY ELLIOTT 
Rating:
3.0

Customer did not leave a comment.

Steven Bledsoe 
Rating:
5.0

Customer did not leave a comment.

TERRIE COFFMAN 
No reviews have been submitted for this location.

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