Customer Reviews for A American Self Storage
(U-Haul Neighborhood Dealer)

361 reviews

4515 N Frisco Rd   Sherman, TX 75090
(Near Midway Mall on Frisco Rd, Right Behind Modified Design Tattoos)

(903) 891-0721

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(903) 891-0721

4515 N Frisco Rd
Sherman, TX 75090
(Near Midway Mall on Frisco Rd, Right Behind Modified Design Tattoos)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 10 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great location

HORACIO L. 
Rating:
5.0

Customer did not leave a comment.

Evan S. 
Rating:
3.0

Customer did not leave a comment.

Tiffany B. 
Rating:
5.0

Customer did not leave a comment.

Tamra F. 
Rating:
4.0

Customer did not leave a comment.

Marcia M. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
3.0

Customer did not leave a comment.

Ricky H. 
Rating:
5.0

Great service

Ray R. 
Rating:
5.0

Customer did not leave a comment.

landrey G. 
Rating:
5.0

Agreed with condition of the truck, even commented that we were fortunate to have made it there.

DAVID M N. 
Rating:
5.0

Great customer service. The attendant at this location was very knowledgeable and helpful

James N. 
Rating:
5.0

Very helpful. Friendly service.

Robin H. 
Rating:
5.0

No problems and the service agent worked well.

TONY S. 
Rating:
3.0

I told the gentleman the truck flooded, and he didn't even walk out to look.

Amy E. 
Rating:
3.0

Customer did not leave a comment.

Deborah P. 
Rating:
5.0

The person handling my reservation did a awesome job. Definitely got what I needed for my job.

MARCO G. 
Rating:
5.0

Customer did not leave a comment.

Bradley S. 
Rating:
4.0

Customer did not leave a comment.

TERESA L. 
Rating:
5.0

Cool chill guy

Randolph L. 
Rating:
5.0

I noticed the manager using his own cell phone to take pictures and stuff. It's 2023 probably should update his equipment. Manager was very helpful and friendly. Will do Business there again.

Tyler J. 
Rating:
3.0

Customer did not leave a comment.

Mark L. 
Rating:
3.0

i'm not recommending Uhaul to anybody - in fact, i'm going out of my way to use Penske or literally anybody else

brad G. 
Rating:
3.0

Customer did not leave a comment.

Steven M. 
Rating:
1.0

I rented a van for a week and they tried to charge me 4,418,00 dollars mins you there was nothing damaged or anything wrong with the van upon return, I couldn't believe they tried to charge such a ridiculous price. Very crazy if you ask me.

MICHAEL T. 
Rating:
3.0

Customer did not leave a comment.

Jack B. 
Rating:
5.0

I recommend contacting this location directly. We contacted another location that only had one truck and they had not cleaned it so she called this location for me and reserved me a truck. That seems very nice except the reservation was never actual received at this location and she took half his commission. knowing that I will make the reservation myself next time so they know we are coming and they get their full commission.

Jeremy E. 
Rating:
5.0

Customer did not leave a comment.

MARK C. 
Rating:
5.0

Customer did not leave a comment.

JULIE J. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Customer did not leave a comment.

Gillus R. 
Rating:
5.0

Customer did not leave a comment.

Brad L. 
Rating:
5.0

Customer did not leave a comment.

Wendy C. 
Rating:
5.0

Customer did not leave a comment.

mark C. 
Rating:
5.0

Customer did not leave a comment.

Lisa G. 
Rating:
5.0

Customer did not leave a comment.

Jackie S. 
Rating:
5.0

Customer did not leave a comment.

Marguerite J. 
Rating:
5.0

It was a wonderful experience. Thank you.

Cat A. 
Rating:
5.0

Customer did not leave a comment.

Jennifer Y. 
Rating:
5.0

Excellent service. Quick and friendly.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

larry S. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

Great to deal with

Steve F. 
Rating:
5.0

Customer did not leave a comment.

Kadi M. 
Rating:
5.0

Stark contrast to my most recent previous experience. Excellent, keep up the good work.

Robert Y. 
Rating:
2.0

Customer did not leave a comment.

kris O. 
Rating:
3.0

I was double charged and can't get a refund until the next day. Next day and still no refund.

Marde B. 
Rating:
5.0

Very helpful and nice to deal with

Steve F. 
Rating:
5.0

Easy and friendly service.

Michael T. 
Rating:
4.0

Customer did not leave a comment.

Jesse L. 
Rating:
5.0

Customer did not leave a comment.

wendi H. 
Rating:
5.0

Customer did not leave a comment.

Joe J. 
Rating:
5.0

The representative was extremely helpful and professional

Robin F. 
Rating:
5.0

Customer did not leave a comment.

Katherine S. 
Rating:
5.0

Not much..Steve was amazing and answered all my questions. Will totally return to this location if I need Uhaul again.

JONNETTA J. 
Rating:
2.0

Very unclear on where to drop off. Hard to tell where their property was and where to leave U-Haul without blocking anything. Someone finally came running out and pointed to a spot in front of garage doors to park.

CORY H. 
Rating:
5.0

The guy who runs Frisco road location in Sherman is really nice and very helpful. Rented several times, he always has trailer ready for you.

Roy F. 
Rating:
5.0

Great guy. Very thorough and detailed

Kathy S. 
Rating:
4.0

Customer did not leave a comment.

Heidi C. 
Rating:
3.0

I reserved 24 pads but was only given 11.

Dan E. 
Rating:
5.0

The rails on van were not tight, after using them they came down😏. Just needed the screws tightened. Very impressed with the van!

Donna W. 
Rating:
4.0

Front end alignment is off

John U. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Agent/owner was very helpful and informative. Helped put the trailer on the truck.

Marcelo D. 
Rating:
5.0

Always the best with this location which is why I use this location exclusively!

STANLEY P. 
Rating:
5.0

Friendly, helpful service.

Bryan D. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
4.0

Customer did not leave a comment.

Joe G. 
Rating:
3.0

Motorcycle trailer worked great for transporting my bike. Loads very easy, has great tie down locations. Built in front wheel chock helps a bunch.

David S. 
Rating:
5.0

Customer did not leave a comment.

Laurence S. 
Rating:
4.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

Artie H. 
Rating:
5.0

The guy was very kind and helpful. I'll definitely use this location again in the future.

Amanda B. 
Rating:
4.0

Customer did not leave a comment.

Mitchell L. 
Rating:
5.0

Great experience very professional

Roger B. 
Rating:
5.0

Customer did not leave a comment.

Ross R. 
Rating:
5.0

Nothing he is great takes time to show you the truck and really cares about what he does it shows. Used that place multiple times always walk away happy.

Chad M. 
Rating:
5.0

Guy was friendly and helpful.

CATHY B. 
Rating:
4.0

Customer did not leave a comment.

PHILIP B. 
Rating:
5.0

Thank you're

CARYLOS A. 
Rating:
5.0

Why charge 100.00?

CARYLOS A. 
Rating:
5.0

Nothing I can think of.

GLEN S. 
Rating:
4.0

Customer did not leave a comment.

ERIC W. 
Rating:
3.0

Internet had gone down, so it took longer than expected. I doubt that could be avoided. Personnel was very helpful & accommodating.

JOE W. 
Rating:
4.0

Customer did not leave a comment.

HARRY P. 
Rating:
4.0

Customer did not leave a comment.

PATRICK C. 
Rating:
4.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

IRMA D. 
Rating:
5.0

Customer did not leave a comment.

JUANA L. 
Rating:
4.0

I did not pick up so I do not know

Kevin M. 
Rating:
5.0

Easy to drive for a 75 yr old lady. I had fun driving the truck thank you .U Haul.

Bernita S. 
Rating:
2.0

Customer did not leave a comment.

ANDREW CHARLES M. 
Rating:
3.0

Leave better details for after hours drop

Nancy C. 
Rating:
5.0

Customer did not leave a comment.

STANLEY P. 
Rating:
5.0

Was very nice and strictly business went really well

Jaylon L. 
Rating:
5.0

excellent service, clean equipment. 👍

PERRY E. 
Rating:
3.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

TERRIE C. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

None really. The manger explained everything to me, showed me truck, gave me the hours and said if I was late here's he drop box and where to put the truck…just everything. Super nice and super thorough.

BRYAN P. 
No reviews have been submitted for this location.

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