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Brad B.
Customer Reviews for A 1 Mini Storage of Jasper
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service at this location.
HOWELL A.Easy
Kenneth M.As always, was a pleasure working with A-1 Mini Storage in Jasper, GA!
PATRICK J.The staff at A-1 Mini Storage in Jasper, GA are cordial, attentive and have helped me with many moves over the past several years, and I would recommend anyone to them. I have requested several short-notice changes in reservations for vehicles and storage, and they've always come through. Excellent!
PATRICK J.Easy checkin.
Brian H.I appreciated the excellent customer service and being guided through the process.
Robin G.No improvements to mention as all was great, as it usually is when I rent from A-1
Tony R.na
Joseph C.Everything went fine. Trailer was perfect for hauling my log splitter back to Alabama. No issues at all.
Bill M.I recently rented a 12 X 6 Ft Open Cargo Trailer. These Ladies are always courteous, pleasant and professional. I have rented equipment from them on numerous occasions, and will continue to do so in the future. Best U-Haul operation in the Southeast US, thanks to their efforts! Jim
Jim C.No one there to help remove a tow dolly. Personnel very friendly. Tow dolly successfully removed.
Alan Z.Only issue is with the van itself. Rented it to drive to our new house in the rain so as not get everything wet. So, I drove 3.5 hours in the rain with a leaking cab. I was standing, sitting, and dripping water the whole time. Told the drop off location person; said she would notate that. No accommodations were offered! Not sure uhaul cares but we will see.
Ben F.They went above and beyond to help with a situation when we showed up to get car hauler with a motor home . Would highly recommend them .
Terry K.I left my wallet in the truck, nice lady found it for me...what a blessing.
Gregory L.Professional and friendly and they don't make fun of you if it takes several tries to park the trailer. Lol
Tom F.Very friendly
JAMES M.The woman at this location was great. Made everything very easy!!
Fredrick T.Staff members made it simple to drop off vehicle.
Moon L.I just did an after hours drop off. But the property looked clean and inviting. I was a little confused about the key drop though. They have a sign that says “ mail and payment drop box†so I wasn't sure if that included keys.
Timothy G.I had a problem with the ball joint receiver rattled around in me vehicle hitch receiver. I thought that it might be the ball but my hitch receiver was a little too big. When I get to my final destination, a knowledgeable person told me an after market solution. When I called the Jasper location, a man seemed more concerned with his current customers. He didn't know what he was talking about!
Miguel T.N/A
CHARLES A.Great location to get your rental.
HUEL B.Have worked with this location before and it's always a pleasure working with them. Highly recommend!!!
David M.Service was quick friendly and super easy.easier than ever before
JOSHUA L.A gift certificate to Long Horn Steak House or an overnight stay at a downtown Atlanta hotel anytime. Pam our host there at A-1 mini storage is an amazing Lady who is super friendly and wanting to be of help anyway she can. Pam deserves a huge bonus !!!
SCOTT L.Went well
Howard C.Ensure that the truck is clean before picking up.
Alex M.Friendly employees, they know the information when you ask! Clean store, and good and easy set up to get in and out
Ross G.The woman that checked out the trailer to me was extremely professional and courteous. Pickup and drop off were easy.
WILLIAM K.Give me some of my money back only had it for 2 hrs
WILLIAM T.Friendly
BEVERLY D.very nice and friendly people. very helpful. will use this location whenever we need and recommend them
MARK H.No complaints! Went smoothly and good customer service.
ROSS B.Get this truck off the road and out of commission. It rattled like crazy above speeds of 55 like the front end was going to come apart. The nuts on the hood hinges were missing and due to the amount of rust must have been gone for awhile.
DARYL A.Clerk was not wearing a mask!! This county has had 8 deaths over the past 10 days for a total of 25. That is a 40 per cent increase.
ROBERT S.Absolutely nothing! UHaul lady was great, equipment was solid.
Robert M.Very friendly staff and did a wonderful job helping us
JOSEPH B.Never had a bad experience using this location.
LEONARD P.Great service. Was very knowledgeable and helpful.
jeffrey L.Excellently handled drop off. BY far the best location in Jasper, GA.
Paul S.Not a thing! It was perfect!
Michael D.Telephone listed on the reservation is not the office telephone number
JOSEPH R.Everything was great except that when I got there (about 9:35 am, which was early) no one was there. I called the number on the door and no one answered. Next time I will call before I just show up. Otherwise, the return was very easy. Thanks
Billy H.The entire group very friendly every time I called are stopped by. They also had great ideas to recommend in order to save money. When you're moving it can get crazy & it's great to have people in place at U-Haul that are there to make things less stressful. Hope I never move again but if I do --- we would currently use U-Haul.
OLINA M.