Comentarios de los clientes para A 1 Mini Storage of Jasper

Charged my credit card on auto pay after my unit was closed and refused to provide a refund. They told me to dispute the charges with my bank. I will be filing a complaint with the BBB

Absolutely nothing! UHaul lady was great, equipment was solid.

Very friendly staff and did a wonderful job helping us

Never had a bad experience using this location.

Great location, easy access and great customer service.

Great service. Was very knowledgeable and helpful.

Excellently handled drop off. BY far the best location in Jasper, GA.

Not a thing! It was perfect!

Telephone listed on the reservation is not the office telephone number

Everything was great except that when I got there (about 9:35 am, which was early) no one was there. I called the number on the door and no one answered. Next time I will call before I just show up. Otherwise, the return was very easy. Thanks

The entire group very friendly every time I called are stopped by. They also had great ideas to recommend in order to save money. When you're moving it can get crazy & it's great to have people in place at U-Haul that are there to make things less stressful. Hope I never move again but if I do --- we would currently use U-Haul.

Very sweet and super fast service

We have used the U-Haul services here at A-1 on many different occasions. The people are friendly and helpful and the location is convenient. They always have what we need. Thanks! Beth Compton

By far, best location in Jasper. Very helpful and easy.

Site was fine but it was no open when we dropped off the truck. Longer hours would be helpful.

Very nice people.

Excellent experience ..... I regret we didn't use this location previously. Will use for all our future hauling needs.

Everything worked well and Karen was very helpful.

We were just happy to get the truck returned after all the other horrible experiences we had all day.

Very good location. Another good experience

Closed prior to 6pm as shown on their front door, had to return via pain in the butt photograph online system.

i have used this place 3 times always kind and courteous. only issue is i droped trailer in less than 24 hours after renting it. i took it here and lady was out weeding flower told me to just leave it and would send a receipt later i have not received email just hope she doesnt forget and i get charged a late fee or something like i never returned it

Nice people and very will to assist with detaching the trailer.

I have rented here several times and the manager is always helpful

Good experience.

Make sure lights work.

Very friendly

I was charged a wrong destination fee of $17.00. When I pick up the truck I selected any drop off location. I will not use u-haul again. The competition may be a bit more expensive, but at least you know what the charges are going to be and there are no hidden drop-off fees. I am very displeased with U-Haul. But I will never have this problem again.

I shared this unit with my sister whom I also shared a house with, we had a falling out and i had to leave my stuff behind. She removed her stuff and changed the lock on my unit. I had to plead with the blonde clerk at the desk to remove it and she gave me the most difficult time retrieving my stuff. I feel she had spoken to my sister at some point and was being biased towards me which is completely unprofessional.

I used this place 2 times they always very kind and courteous

Always super friendly

Helpful staff

Excellent service.

It was a very pleasant experience renting the truck from Karen at that location She was very pleasant and helpful a great experience

This location is not a high volume one, inventory is average for this region and it had the unit I wanted. There was no wait period. Customer service was excellent, very polite and warm person who ensured everything was ok with the unit before I pulled out. On my return I was shown the drop off location, I did not wait for my receipt but was promised it will be sent via email, sure enough it came within minutes while on my way home. Would definitely recommend.

I wouldn't recommend the customer service in due to renting this truck. I have no issue with the drop off location but with phone agent and mishandling of the rental provided

KEEP UP THE GREAT WORK

Very pleasant and knowledgeable representative

Ladies at this facility were kind and helpful.

Karen was extremely helpful, polite and professional. The storage unit was clean and spacious.

No problems!

Excellent staff. Friendly and accommodating.

I had a one way move from South Carolina with U Haul and stored my household in a climate controlled unit at A 1 Mini Storage of Jasper. Everything went off without a hitch. Thanks A 1 Mini Storage.

Excellent customer service

Friendly, efficient service.

MY CHECK FROM BILL PAY GOT LOST IN THE MAIL AND I HAD NEVER BEEN LATE SO RATHER THEN THEM CALLING ME AND ASK ABOUT OR EVEN SEND AN EMAIL, THEY JUST LOCKED MY UNIT. WAS VERY UNHAPPY ABOUT THAT.

Roof leaked...they said it was repaired. However..it continued to leak until we left.

Staff was always pleasant and helpful.

This location is SO convenient, just feet from Hwy 515/575. I chose them for location and best rates. What I found is clean, secure units and caring professional service! Thanks!

Very pleasant check in. The lady took time to bring me a glass of water for the hot and humid un loading.