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DANE D
Customer Reviews for A 1 Discount
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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They are very good ppl i been dealing then for years i love the service and i will recommend them again & Easy in in out with the whole process Love the business
PRESTON TDont cheat on the gas tank. They marked it as 3/4 full and it was below that…. The tanks are big so its easy to overlook it. The owner said it didnt matter, then when I returned it at the same level, they still charged me 26$ for gas on top of everything else…. So unprofessional and sleezy.
RYAN MEasy-peasy to drop off. Just pulled up, unhooked it, and pulled away. They took care of the rest!
RODNEY MTurned truck in full of gas..left it on Stafford rd in cullman Alabama. July 92024 still haven't received my 100$deposit Very disappointed
Deborah HThe cost was the only thing. I think you should get a minimum amount of miles. Like 15 miles and then anything over that would be applied. I went from $20 to $72. Actually $84 after filling the gas tank. That's not fair, in my opinion.
Tina DThe woman at the counter, barely spoke English, which made it difficult to know what was going on.
DENNIS EVery rude and not helpful at all
tammy pFriendly and fast U-haul rental service delivered by a small business " partner" sounds like a good idea to me!
John ZThe staff were uncooperative during a severe rain storm and made me remove the trailer from the hitch. Very poor service.
Chris CEverything was excellent! Truck was ready when scheduled. Service was fast and very friendly. Equipment was available. We will return in the future for another rental.
Daniel CEasy transaction, nice people running the location, recommend this location to rent your Uhaul from.
Robin MThis was an excellent experience. The people were friendly and knowledgeable, the equipment was ready when promised, and was in good condition. Keep up the good work.
Ronald MClean, Fast Very convenient and location owner very friendly!
Roger DThe keys were not inside the truck at the time of pickup. The app wasn't working and it wasn't ready. My pickup was 6:00 and I didn't get the truck until 7:50.
Shannon MCandice K saved uhauls butt.!! My truck wasn't available even tho I had it reserved 2 weeks prior. Your call center is the absolute worst I've EVER experienced. Candice K at your 98 N location in Lakeland Fl Uber me to a location to get the truck I needed. If it wasn't for her, Uhaul would be getting zeros across the board. Not only is she one heck of a manager but a great person. People like her are an asset, I truly hope she gets recognized for being a life saver. Moving across the country is stressful enough. She calmed me down and took care of me.
James LI had a reservation at uhaul in lakeland. When i got there i was told the truck i reserved was brokedown and they didn't have a truck for me. I had to rent a bigger truck at a gigher rate. The atitude i got was take it or go without
Don WEverything was great was in and out within 15 min. Friendly owner
Josh MThe only problem I had was, I do not believe I used as many miles, as I was built, being at the house that I moved to was only about a quarter of a mile away
Daniel WThere's a problem with the seat belt sensor that might need looking into.
Melissa Mwindows and mirrors inside and out were dirty
Rocky CTire was flat very dissatisfying paid $500 never used it
Andrew CHelpful and professional
Tomas OReally friendly personnel, the only downside was that they didn't have anyone to unhook my trailer and it was really heavy. I had to do it myself.
Jhonathan VThe person helping me get checked out and in was great.
David MThe truck dirty inside which I had to clean the seat to simply sit on it
James Lthey over charged me I am struggling as it is they charged me an extra 51.04
Keirston BExcellent Service!!!
Gary BRenting from U-Haul is always a stressless deal. Very easy online registration.
Mark SThe truck had no gas when I picked it up. The brakes barely worked; I had to pump them, stomping my entire body weight to make it stop. It was terrifying to drive, but I had no choice but to use it.
Tory BGreat service, good selection, very satisfied.
Mark SQuick drop off,clerk was outside as soon as I pulled in
Jack MNice people
Randy EGreat customer service. Very Convenient.
Robert WDrop off was great.
Carl GNot a thing i was very happy with the service
bobby cN/C
STEVE VA little more counter space at the checkout....feels a bit overloaded with merchandise, but otherwise, friendly staff, great truck (20 ft)
kirk dA-1 always does a great job! Good folks to rent from.
William PThank you for your service but I didn’t get my refund back
Bridgette IVery prompt took me less than five minutes to drop the trailer off two days later drop the truck off couldn’t of asked for a nicer gentleman
Brian RExperience went smooth.
Aaron C