Returning was quick and easy at this location, I received my return confirmation by email while I was talking with the friendly agent.
BRIAN G.
Customer Reviews for 81 SOD
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Quick, friendly, and easy service. Thank you.
ERIC P.The running lights on the trailer did not work! I did not discover this until after dark, about 9:00 p.m. on the first day of the rental. I had to go to Walmart and buy a wiring kit to re-wire the connection between the trailer my truck. U-haul's website, online reservation system, and telephone system is terrible! I reserved moving equipment that was not available. I reserved a trailer at another location that was not available!
Robert J.The nice guy who ran this location was the best reply nice personable and very helpful. Will definitely go here when I need a trailer or truck. Thank you to the nice guy for his help Jason
JASON H.Had issues with the android app. I took a picture of my face but it would not let me take another picture. Had to finish using a iPhone app
Paul B.I would not do a thing. You run a very good operation. Gracias.
MATTHEW H.This is my second time renting from this location and both times was awesome. He was very helpful.
JOHN D.Great friendly service thumbs up
william H.First of All you should make it CLEAR that a mandatory 2 day rental is billed!!!!!!!! I was told I was given a grace time but would ONLY BE BILLED FOR THE 6 HRS I used it....only to find out that I was charged regardless..... I'm very disappointed with UHAUL. Crystal Boyd
Crystal B.Not sure
Daryl G.The guy was nice there where some issues. I am not say they were his fault directly. There is a great deal of room for improvement. The truck had only a quarter of a tank of gas. There was what looked like dog hair in the front of the vehicle. There was also no dolly. I had to drive to another location to get a dolly. I had to wait in the rain to get the truck for 45 min. Their was no room at the return location or a way to get in. Someone that was a storage rental customer finally let me in after traffic was backed up for a mile. Then I saw a very small sign that had drop off directions. This was a terrible experience. I choose U-Haul because I thought it was a trusted brand name. I am canceling my other reservations and getting a truck elsewhere.
Larry D.Very friendly, considerate, and responsive. ¡Gracias!
Joseph N.Nothing was done right so I think everything should be improved
Khaled E.Make sure information is passed on properly and not give people the run around.
AARON P.Never rented a uHaul at all. Don't know where you got my email. You keep sending me messages. Again, I never rented anything from you.
Cynthia S.It was great truck was clean and employee was super nice and very helpful
bertina B.Great experience
Jeffrey M.It started out as an overbooked reservation and a very unhappy customer. However; the Manager on 124 Highway, Snellville Ga., turned it around for the Best. Even though he sent me to Loganville for a available Truck once I arrived the customer service was AMAZING!!!! And the one way dropping the truck off in Sandy Spring was just as NICE! Thank you to everyone who made my Friday move possible!
INGRID T.People there were very helpful and courteous
William R.I was treated terribly . The truck was not clean I had to keep adding oil as the light kept coming on. I was charged more then what the internet reservation originally said. The man was very inappropriate with speaking to my wife ... this was a horrible experience and I plan to contact corporate to address this disgusting business
Joseph R.I would never use another location than this one. On this day March 8th I had 5 reservations!!! This location being my 5th. Thank God he knew what he was doing. I 800 uhaul absolutely suck! I will steer away from ever using uhaul again.
DEANNA T.We've used this location several times now and they are always cordial and helpful. We've used other uhaul locations and 81 SOD is now our go to and we have recommended them to anyone needing uhaul rental. Big thank you to 81 SOD!!!
Joseph G.Nada
Norma A.Tony was extremely helpful
Matthew C.Very helpful. Equipment well maintained and clean.
Michael W.Ask customers whats they're moving location I had to drive at least 21 minutes from my home to drop-off location. There was a actual Uhaul Co approximately 10 minutes from my home.
PAMELA J.Tony was great! Willing to go the extra mile to help a customer. No improvement needed! Will always go back to him for my hauling needs.
William W.The truck wasn't there when my brother got there to pick it up but the gentlemen working there called someone who uses it often to move others, the truck was returned in 30 minutes. Very helpful and great customer service.
Chrissy G.We couldn't locate the key drop off box and went next door to a convenience store to ask where it was. Luckily a customer knew where it was and was able to direct us. We had blankets we rented. No one was there at our location - so we left them locked in the truck cab. The drop off location itself looked like a dump. It had an abandoned trailer home on it. The entrance was not marked well so we missed the turn in. I would think UHaul would want better representation than something that looks a place where Walter White is hanging out...
Mary C.Tommy was a great help at the Loganville, Georgia location
robert W.Tail light was out
Katie W.Continue providing great service and equipment.
Martin L.NOT TO INSTRUCT CUSTOMERS TO DROP TRUCK AT A FACILITY THAT IS 10 MILES FROM HOME, DARK AND MUDDY. WHEN THERE IS A DROP OFF FACILITY LESS THAN 1 MILE AWAY FROM THE HOME.. VERY DISAPPOINTED.
Mike Y.Quick, super friendly, knowledgeable, clean, easy to locate and process.
Daniel T.The o nly suggestion I have would be to put some sort of hook so that a person could hang clothes.
hermon M.Check all equipment especially car tows at time of rental!!!
Mari R.Not a thing. These guys were great !!
dee W.This statement can sum up my experience : Simple Great service Excellent value
Neil K.Actually I would not recommend U-haul to anyone after my experience this weekend. I ordered a truck way ahead of time for my move. My actual pick up was to be at Walton Security Storage at noon 6/23/18 and I ordered a 17' truck but upon arrival to pick up truck I was told they dis not have one. They supposedly found one at the 81 Sod, a 20' well after driving 11.3 miles to pick up the 20' I was told he did not have one. All he had was a 14'. I then called back the number that WALTON security gave me and the girl told me she could do nothing for me because she didn't actually have a reservation confirmation for me. We round n round and she could not find anything, she put me through to Corp. Office where I sat on hold for 35mins foe the lady to take my name and number and send me back to the girl who sent me to Corp on the first place. After driving back n forth to places I had to settle for the 15' foot truck or I wouldn't have been able to move. Not only did this inconvience me because I had to make more than one trip with this truck, it cost more money in gas and mileage with the Uhaul and my personal vehicle. I am so disappointed with U haul I do not know if I will ever use them again. Diane Atha
Diane A.When you called to ask if I can drop the uhaul truck at any location, I was told no. The dop off location on the contract was 20 minutes away from where I lived. The sad part is I drove pass 3-4 other uhaul locations.
kenneth F.This location was excellent. Friendly, flexible and very easy to work with. I would recommend this location. I would use this location again, if I needed a truck rental.
Marc B.No improvement needed. Excellent experience.
Dan R.Nothing the guy we talked with was nice worked with us for the time we needed i would go back to him vs other uhaul places that were rude to me.
Randy M.