El cliente no dejó un comentario.ALAN S.
Customer Reviews for 7 Heaven Food Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Gary J.
The car stinks so bad !!! And the seat was covered with either cats or dogs hairSeifeddine T.
One of the rear indicator lights on the vehicle was not functioning. Otherwise the vehicle was fine.Fiona B.
There was garbage left over from whoever used it before us, and the parking lot was awful to park in when we finished.Daelynn C.
El cliente no dejó un comentario.Graeme C.
The clerk shouldn't be on the phone the entire time, and should be attending to customers during the check out and check in procedures, and could be more polite.Liane G.
Staff were friendly and efficient. Thanks 7 Heaven.Luke C.
It was smooth and economicFinni V.
I am very disappointed with my pick up experience. The truck fuel tank was almost empty. It was not clean or washed at all and even it did not have wind shield washer fluid. I will not go back to the same location to pick up one in future.Luis A.
If a location doesn't have a furniture dolly, please don't offer it to me on the website and allow me to reserve it. If I had known they didn't have a furniture dolly available I would have picked another site.Allison S.
El cliente no dejó un comentario.Suhaib A.
El cliente no dejó un comentario.abdishakour H.
El cliente no dejó un comentario.prabhjas H.
El cliente no dejó un comentario.Joline F.
you can't improve anything because u-haul sucks donkey dick!trevor S.
Why was I billed for 20 miles (32 km) when I'm in Canada? I actually only used 20kms, but my receipt sales I was charged for 20 miles instead. This is $12/difference because your website states I should've been charged $.99/km. I want a credit back for this differenceAnthony B.
The equipment was fucking dirty when I picked up and they charged me for cleaning. Worst experience. Will never come back and won't recommend anyone.Asrar S.
The trolley I booked wasn't available - in fact they had NO dolly's or trolley's available, the vehicle is very messy and there were so many dings and dents I am very concerned returning it without taking pics and video of the whole truck before I got in it.Lee M.
El cliente no dejó un comentario.Adoni D.
El cliente no dejó un comentario.Sandra L.
Great service. ThanksMAHIR A.
El cliente no dejó un comentario.Sahil V.
El cliente no dejó un comentario.Justin O.
El cliente no dejó un comentario.Nasra A.
have no idea why i was charged $8.00 as a credit card charge. what?! what in the world was this charge for. you had to have a credit card to rent the unit, i should not be charged for basically doing business with store/uhaul.Julia B.
Trying to make the paper work faster, because there is only one cashier to deal with customers then the one who comes to get the vehicle last, although I came first.Tai N.
Hello there, I rented a Uhaul Cargo Van for 4 hours. I used the van for around an hour and returned it. I used the vehicle for a grand total of 6KM. When the final contract was provided, I was told that i was charged for the 5.678115 litres of fuel sales. I would've been ok if I was charged for a litre of fuel. But this is extreme overcharging and wish you can do something about this. It's not so much about the 11.65$ I was overcharged, but it's about the principles. It was 6km of utility. This almost felt like someone stole my money professionally. Please look into this and let me know what kind of solution you can provide for me. Thanks DinaeshDinaeshKumar R.
El cliente no dejó un comentario.Myoungshin L.
El cliente no dejó un comentario.James L.
Was good serviceMaulid A.
Absolutely disappointed with my first and probably the last time with U-Haul. I reserved the truck with an appliance dolly. Agreed to pay the amount. Entered my credit card information and every other detail that was asked. Then, 2 days later I receive a call saying I'll have to pick it up at a different location. Fine, no big deal. The person calling me confirms my equipment is available at the location and will be ready for me. I ask twice, and I'm told YES it's there. I show up for my scheduled pick up and the store person tells me, very calmly, " Yeah no dolly today, just the truck. U-Haul never gives us dollies. If you want you can rent one from is for an additional $7" it takes me 50 minutes to try and explain that I specifically booked an appliance dolly because of my bad knee and back and that I was told it's available. By the end I had to settle for the smaller dolly and pay $7. I insisted on getting the U-Haul orange one. And apparently THAT they have. Even after entering all the details online I had to do everything over at the counter too. Returning the truck was less of an issue other than the part where the guy tells me. "Ok I've seen your pictures, everything looks good but I'll do the return check in on the computer". "Don't worry about it". The store itself is in such a sketchy neighborhood and t I'm in fear of my information being leaked to the wrong people. I never picked that location in the first place. Absolutely dreadful. If it hadn't been for my, angel of a friend, to show up with his truck and couple of his friends, I wouldn't have been able to finish by time sensitive move.MOHAMMED A.
El cliente no dejó un comentario.Daniel F.
The person helping me at the front was not wearing a mask both for pickup and drop off and additionally ignored me to help someone set up a phone who was there after I queued. The mask made me extremely uncomfortable- we're almost two years into the pandemic and we're experiencing a HUGE spike in cases. Additionally, she grabbed my phone to confirm the mileage and gas and didn't sanitize her hands after touching her face nor before touching my phone. This was a violation of Provincial Health Guidelines and I didn't feel safe at this location.Jacob B.
Oh my, this place was awful. We waited so long to help, there's meth pipes, bongs, knives, you name it - being sold here. I thought it was a 7/11 which was my original pick up location so not only did I have to drive farther and acquire more millage I also was frustrated with the poor service. Also I have never been charged so much for not filling up the tank properly. It was on t touching the fill line but was not over it. Probably 1$ worth of gas and they charged me over $10. Do not go here. I help clients move all the time and I've never had issues like this.Erika W.
On Time,Check the reservation details earlier, train staffFarzad R.
Due to not getting my truck at the scheduled time, I was told that that time would carry over and I could return my truck later. Originally it was due back at 9pm on Nov 1st, then the time got extended to 9am Nov 2nd. However, I got a call stating the truck was late to return at 10pm on November 1st. There doesn't seem to be much communication.Derrick D.
I've booked everything online so that when i arrive at the location id just get the truck and go. However, when i arrived they didn't have any of my info and we had to re apply all over again and we ended up being late to our move in appointment. I ordered two dollies online and they only gave me one to use. This made moving our things take a whole lot longer. Other than that everything was fine.Rosemary S.
We rent car for 24 hours 29.95. They send us to this location. We brought the car the same days around 9â€¦pm. We made the fuel as usual but they charge us $120. Without giving us the reasonHeritier N.