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WILLIAM G
Customer Reviews for 5th Street Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's just a parking lot, nothing to rate.
Michael BI needed a 20 foot truck and a car trailer for a move from Kansas to S.Carolina. I reserved those things from a U-Haul place 7 miles from my home. But when it was time to pick them up I was made to drive 35 extra miles for pick up because the local store didn’t have both truck and trailer. They said “we don’t do that” when I asked them to move which ever one wasn’t at my store the day of pick up. Very inconvenient and poor customer service! At least the truck was reliable and got us there.
Steve BAlways easy to work with. Glad to have a local uhaul in Holton and not have to drop off in the bigger cities.
Harry MNothing. Everything was great
Victoria SPrompt communication, equipment in perfect working order, and conveniently located where I needed them to be. No hassle pick up process and even easier drop off process. Would highly recommend this location for anyone's U-Haul needs.
Thomas Mgreat experience and equipment in good shape
AUBRA HWe can not approve of the smooth ride it was very rough driving could feel every bump in the road. It was supposed to be able to pick up in wamego it sent us to council grove. We had to call and fix the problem had to pay extra for mileage that we shouldn't of had to in the first place. So cost more than it should have then it charged us twice so it took more money than it should have.
Shylee CThere was no one there for drop off and it was during business hours. I had to call and talk over the phone.
jaime lTrailer came off on the way home from the U-Haul location.
Philip WService was great and very quick. Could not have asked for a better experience.
Brandon LSuper nice employees, very helpful.
Jackie MVery professional and courteous
glen nEasy access after hours
Kristi SSuper friendly and accommodating service. Highly recommend!
Melissa CSo friendly met me after hours to get my rental early vest location ever
Leah fJust make sure they are all maintained.
Harvey SGreat service!!!
Gayln GWe love renting from the uhaul in holton ks. She is really nice and usually has exactly the trailer we need!
Jo GThe owner was very responsive!!
Beth BWere very easy to work with both times.
AUBRA H