Customer Reviews for 57 Marathon
(U-Haul Neighborhood Dealer)

1,398 comentarios

8775 Wadsworth Rd   Wadsworth, OH 44281
(I-76 & Rte 57)

(330) 334-4486

Horario

  • Mon–Fri
    6 a. m. - 9 p. m.
  • Sábado
    8 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(330) 334-4486

8775 Wadsworth Rd
Wadsworth, OH 44281
(I-76 & Rte 57)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    6 a. m. - 9 p. m.
  • Sábado
    8 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 7 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
5.0

👍

norman N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

.

Richard W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
3.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald P. 
Clasificación:
5.0

They help with hookup and service.

NARAVAHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

Richard W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dylan M. 
Clasificación:
5.0

nice operation easy in and out

Richard W. 
Clasificación:
5.0

all good

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina M. 
Clasificación:
5.0

This place has gotten a lot better since. Good job !

NARAVAHN P. 
Clasificación:
5.0

The online check in wasn't working so I went in and he was really terrific! Had me on the road in no time. Super friendly and knowledgeable!

Kenneth F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia G. 
Clasificación:
5.0

Fastest U-Haul pick up and drop off EVER. Less than 5 minutes to pick up. Less than 2 minutes for drop off. Different employees to boot. Amazed. 100% will use this place again.

Shawn M. 
Clasificación:
5.0

Everyone was extremely helpful and the trailer was ready when promised. We also received lots of assistance which was appreciated.

Rebecca D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corey R. 
Clasificación:
1.0

Triple charged my card

Kyle F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BJ A. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim G. 
Clasificación:
1.0

The truck cab smelled like a toilet

Kyle F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dave H. 
Clasificación:
2.0

The truck was very dirty and did not run well. There is no reason it could not have been cleaned.

JESSICA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
5.0

Service was great and hassle free! You will always have those select few who aren't pleased but I had exceptional service dealing with this location. Only issue I had didn't necessarily have to do with this location but I did have to drive about 20 minutes out of my way to get the truck but I would save this location a 10 out of 10, coming from somebody who rented uhauls out at a previous employment. I would also recommend this location to a friend.

Corey B. 
Clasificación:
5.0

Vary nice customer service I like this location a lot better then akrons

Joshua S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

Great location! Easy to work with and they have the things you need!

april N. 
Clasificación:
5.0

The best they are

Mike D. 
Clasificación:
5.0

:)

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margo M. 
Clasificación:
4.0

My 17 foot truck was very dirty. Performance of the truck was good. The service l received from 57 Marathon was very good.

Gary H. 
Clasificación:
3.0

Everything was fine.

Kathryn M. 
Clasificación:
3.0

Was charged for 40 miles @ .79 per mile but it should have been 11.1 miles @ .59 per mile. Their rates are not what U-Haul advertises on line. I was told I would be charged $25 if the truck came back dirty. When I opened the back of the truck there were leaves and dirt on the floor which I had to clean before loading.

CherylK B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Arica C. 
Clasificación:
1.0

Check your equipment before you send it out

Robert S. 
Clasificación:
5.0

Above and beyond expectations will use location in future

Raymonf L. 
Clasificación:
5.0

Nice person checked me in and it was a gas station so filling the tank was made easier.

JESSE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard U. 
Clasificación:
5.0

Very satisfied with our drop off experience. Agent was friendly and efficient. We checked the return condition together and he asked if there were any issues with the truck. He processed it immediately so we could be on our way.

Betty R. 
Clasificación:
3.0

The sun visor was broke. I could not adjust the drivers seat. The windows and mirrors were dirty as was the truck. I do have to say though, the truck was there waiting and the price was good. Overall I am happy but I will not recommend this place to friends.

Penny R. 
Clasificación:
5.0

For the size of the store it is way better then big corporation

DENNIS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg R. 
Clasificación:
5.0

Friendly. Helpful

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudolf E. 
Clasificación:
4.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

Staff was nice, professional and helpful. Got me in and out quickly and the return process was easy.

James P. 
Clasificación:
5.0

Nothing. Everything was great.

steph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
4.0

Did not expect to spend $75 on a advertised $19.99 4 hour rental. The .79 cents per mile is excessive. Probably won't do again unless desperate.

KEVIN L. 
Clasificación:
5.0

The rental box truck was great in every respect except for having too much play in the steering. It definitely needs some front-end parts.

Glenn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
5.0

Fix everything to do it yourself online! I'm thankful that I was able to go to this location after I originally reserved elsewhere, found out somebody else did too so I couldn't get what I originally reserved. Thankfully, I was able to get SOMETHING and not have to make even more trips than anticipated. I will never use your online reservations again!

Lindsey K. 
Clasificación:
5.0

Best around

ROBERT H. 
Clasificación:
5.0

Friendly, helpful and represented well. I will definitely use this location again. Gracias

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patcick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane S. 
Clasificación:
3.0

El cliente no dejó un comentario.

VICKIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marco G. 
Clasificación:
5.0

Great representative for the company.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vic H. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin B. 
Clasificación:
5.0

best place they know the U-Haul how is work

Richard W. 
Clasificación:
3.0

The 26'Uhaul rental was a disaster. The air conditioning did not work and it was 92 degrees yesterday. My husband had to leave the window down and from all the highway noise, his ears were ringing let alone his clothes were soaked with sweat for the 4 hour trip (one way!) The driver's side seat had a huge hole in it so he had to basically sit on a spring the entire time. Plus, the left, driver's side mirror was would bounce up and down when the road was rough and made it almost impossible to see cars in order to pass safely. This vehicle should NOT have been allowed as a rental. I am very unsatisfied and called U-Haul and am now waiting for a Field Supervisor to call me to discuss.. The worst experience and I felt so sorry for husband after being in the U-Haul truck for 8 hours total in misery.

Jeffrey S. 
Clasificación:
5.0

Friendly. Timely. Personable.

Mark S. 
Clasificación:
5.0

We always get excellent service from 57 Marathon!

Ken H. 
Clasificación:
3.0

They didn't include the dolly and our truck was so old it felt like it was going to fall apart driving it

John P. 
Clasificación:
5.0

Never a problem with haul and always a value and in great working order

James N. 
Clasificación:
5.0

The van i used has abs light on, many serve reading come on and pretty sure gas gauge is broke as it didn't move, I made a local drive to get my daughters bedding to place by collage, and prayed I didn't break down with all these lights on and gas gauge not working, it would have moved some if it did.

Tricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy J. 
Clasificación:
5.0

As I was gassing up my truck I was met by the U-Haul attendant who was very interested in how my trip was I would recommend this location for anyone

Thomas H. 
Clasificación:
5.0

Excellent people and product!

Melanie S. 
Clasificación:
5.0

Continue to stress the importance of returning the trucks on time.

Thomas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Courtney H. 
Clasificación:
4.0

Very helpful and had exactly what I needed

Robert C. 
Clasificación:
5.0

Very accommodating and helpful!

leenann D. 
Clasificación:
3.0

My average rating is due to the following: To start, I was a bit mislead. When I entered my information, they told me that the vehicle I wanted was available for the date I entered, at a location right down the street from me. I immediately received a call telling me this was not the case, and that I would need to drive to a different location, which of course was further away. Also, I paid in advance for 12 furniture pads to be on the truck. When I picked up the vehicle there were no pads at all. This was a problem, as I was moving expensive pieces of furniture, and had to improvise using paint clothes and blankets as best I could. Everyone I dealt with was pleasant, both on the phone and in person. The truck itself was clean and performed well. Gracias.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
4.0

Wasn't the cleanest but with over 111,000 miles we didn't expect greatness. It did the job so good enough. I really appreciated the help from the worker of the place because the U-Haul app check in and drop off is awful!!!

Jason B. 
Clasificación:
3.0

Location was average, however they did not have any of the equipment that I ordered. I was told I would be refunded but have yet to receive it.

Emily M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY S. 
Clasificación:
5.0

Friendly staff, easy to deal with, would use again.

karen C. 
Clasificación:
3.0

El cliente no dejó un comentario.

SusanL E. 
Clasificación:
4.0

It's not the location's fault really messed our move up by not letting us know w/in 24 hours that our pick-up location changed to WAY out of our way. This backed us up by more than 2 hours which placed us into a very rough and dangerous storm. For this reason, we will likely not use Uhaul again.

Paxton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOREN U. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy S. 
No se han enviado comentarios para esta ubicación.

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